Every review we hold for the South Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJohn was the first estate agent I met with, and the 2 following him had a high bar to reach!
I am so glad I chose John Dallas to sell my house. The last time I sold a house, I felt like the agent only cared about their fee. Selling can be stressful at the best of times, and you need someone who you can trust, who will be honest with you, and act like a real human being! My sale had particular challenges and I knew I could trust John. He and Tom went above and beyond, even booking a plumber for me at short notice when I couldn’t be there, and popped in when I was away to check my heating was on in a cold snap. They really went the extra mile. It felt like we were working as a real team. I’d asked them both from the off to always be straight with me and they were. The honesty, knowledge, and frank advice that John and Tom provided felt like they were holding my hand the whole time, acting in my interests too. I never thought I’d say that I would miss my estate agents, but I actually will! Don’t hesitate to use John Dallas when you need an estate agent. You’ll be glad you did. Huge thanks again John and Tom. I wish nothing but the best for you. You deserve it x
Toni · 1 April 2025
Agent replied · 19 May 2025
Hi Toni, thanks for leaving such a nice review. It was a pleasure acting for you and whilst the sale was a bit more challenging than most, it was satisfying that we managed to get it over the line with both you and your buyer being happy. Wishing you a relaxing summer
★★★★★ 5/5
GoogleVery pleased with the extremely professional approach by the team at John Dallas.
They have a holistic approach to selling your property where everyone is happy to assist and you definitely get that feeling.
In house photography which is very nice.
Very trustworthy and right on the money with valuations.
Tom Algar made the whole experience as pleasurable as it can be with such a stressful time. He has an affable character about him and that makes him very easy to talk to..
You’re in very good capable hands with this company and they really do act in your best interest.
Thank you guys
Karime · 16 September 2025
★★★★★ 5/5
GoogleWe cannot praise John and his team highly enough. From start to finish selling our brother’s property was made stress free. All was explained and communication either by email or phone was maintained from initial contact till today on completion plus an added bonus of great pictures. We would recommend John Dallas estate agents for selling or buying. Thank you so much John and Team
Terry · 30 September 2024
Agent replied · 25 October 2024
Thanks for your feedback Terry and I appreciate you trusting us with the sale of your brother's home in the first place.
★★★★★ 5/5
GoogleI'd like to recommend Tom Algar, estate agent at John Dallas in South Croydon. He dealt with our, at times very complicated, house sale in a friendly and very professional manner. He always responded to queries quickly, and helped us to navigate the process with minimum stress. Thank you, Tom.
Tim · 6 March 2025
Agent replied · 28 May 2025
Thank you Tim! Wishing you and Shelley all the best in your new home.
★★★★★ 5/5
GoogleBig thanks to John Dallas for helping me secure my first home. It was a pleasure doing business with the team. They were professional throughout the entire process. Tom was excellent in leading everything through to the end. Big up, guys!
Charles 11 VG
Kwabena · 15 December 2025
★★★★★ 5/5
GoogleThank you, John Dallas team (namely John, Tom and Tom), for securing us a speedy sale - we got several offers within ten days of listing. We previously bought our home through John Dallas as well. Our experience as sellers, as well as as buyers, was much the same. We found the team to be friendly, honest and knowledgeable. We felt well advised but equally listened to and respected.
If you are considering selling a property in the local area, you should definitely consider doing so through a local independent. John Dallas sell and rent most of the stock on the ladder roads off Brighton Road, which means that they know what they are talking about in this area!
Thanks once again, John Dallas!
Olivia · 8 January 2026
★★★★★ 5/5
GoogleI cant recommend John Dallas Estate agents highly enough. A family business who sold me my first property about 18 years ago and subsequently sold it for me today. I also used their rental services during this time and having never been a landlord before there was a lot to learn but John has been amazing at every point from sharing his years of knowledge to recommending trades men for all kinds of services. He's always just been a phone call away and nothing has ever felt like too much bother. His colleagues Tom & Tom also deserve a mention, both came across as extremely friendly, helpful and very professional. If you're looking for an estate agent to look after you then you won't go wrong with using John Dallas.
Harmeet · 15 December 2025
★★★★★ 5/5
GoogleWe have both bought and sold through John Dallas and can highly recommend.
From a buyers perspective I can only say that there is a reason we didn't consider anyone else when it came time to sell our house.
From a sellers perspective Franco and John had 6 viewings, 2 offers and a sale agreed within 6 days of us putting it on the market. The majority of the viewings being the result of local knowledge. They were open and honest about the price we could likely achieve and did not make us any false promises. With the photos being done by John himself it meant we had listed within a day of deciding to go for it. His photographs are of a high standard and is happy to take photos of different angles we wanted.
Communication with Franco was prompt and of a high standard and we have zero complaints. He was always happy to answer questions and during a renegotiation he kept things moving and kept us informed, meaning nothing got delayed.
John, by being proactive, identified an issue further up the chain which would have significantly impacted our completion, something the buyers of that house were unaware. Through this we were able to resolve the issue and agree a completion date that worked for everyone.
Overall, we would happily buy from and sell through John Dallas again and would definitely recommend them to anyone looking to sell.
Kimberley · 12 June 2020
Agent replied · 11 June 2024
Thanks for taking the time to write this Kimberley. Your repeat business is very much appreciated and I wish you and Allan much happiness in your new home.
★★★★★ 5/5
GoogleHuge thanks to Tom, John, and the entire John Dallas team for helping me secure my first home. Their prompt responses and transparency throughout the process made everything smooth and stress-free. I appreciate the support every step of the way.
Sankaran · 27 August 2025
★★★★★ 5/5
GoogleAs a solo, first-time buyer, I had a really positive experience with John Dallas Estate Agents. They were helpful, honest, and never pushy, which made the whole process far less stressful than I expected.
No pressure tactics, just clear guidance throughout and even support after completion. Big shout-out to Tom Hughes and Tom Algar for being especially supportive and easy to deal with. Would definitely recommend.
Monique
Monique · 16 February 2026
★★★★★ 5/5
GoogleI was extremely satisfied with the services provided by the team at John Dallas. Earlier this year, John, Tom and Paul helped with purchasing our first home and made the whole experience very easy and smooth. Even with the small bumps in road that naturally occur with any home purchase, they were reassuring and maintained a good steam of communicating. They are readily available, friendly and helpful and I would highly recommend them
David · 30 October 2024
Agent replied · 25 October 2024
Thanks David! Its been a while since you completed the purchase so it was a nice surprise to this lovely review. John
★★★★★ 5/5
GoogleWould highly recommend John Dallas. I sold and brought my current house through them. Really easy to deal with. The team are trustworthy, helpful, friendly and I could always get through to talk to someone. I am glad I did not go with a bigger firm as I had more of a personalised experience from a team that actually cares. The communication was good, I was kept informed throughout the process. I had quite a specific criteria in terms of what I was looking for and felt like this was actually taken into account instead of just viewing loads of properties. I had alot of questions and queries on the back my survey, John went out of his way to get the answers and as quickly as possible. I wouldn't hesitiate to use them again in the future.
Neetz · 1 August 2025
★★★★★ 5/5
GoogleIt was a real pleasure dealing with John Dallas Estate Agents. They were professional and a pleasure to deal with. John gave an accurate valuation, which was achieved at sale completion.
We do not live locally, so it was a relief knowing that the team were looking after everything. They kept us informed at every stage.
We recommend John Dallas Estate Agents.
Jo · 30 October 2024
Agent replied · 25 October 2024
Thank you Jo for your kind words and for trusting us with the sale of the property. I am glad it all went smoothly.
★★★★★ 5/5
GoogleReally positive experience with this agent. They kept on top of all the key milestones and the communication was strong throughout. An honest and straight forward approach made the whole process less stressful. The fact they are a family business really showed and I wouldn't hesitate to recommend them.
Charlotte · 16 April 2025
Agent replied · 24 August 2024
Thanks for the feedback Charlotte, We wish you and your family well in your new home.
★★★★★ 5/5
GoogleHad an amazing experience with John and Tom throughout the process of selling my property. Switched to them from previous agents and was the best decision, found multiple buyers quickly, marketing was great and communication throughout was consistent. Highly recommend, super happy!
Rianna · 19 April 2025
Agent replied · 28 May 2025
Thanks Rianna for the kind words. Its nice to hear that we made a difference.
★★★★★ 5/5
GoogleJohn and his team dealt with my recent sale and I was very happy with the service provided, I found them professional and very down to earth. Would recommend if you are selling in this area.
Jennie · 16 April 2025
Agent replied · 11 June 2024
Thanks Jennie. We all enjoyed working with you and very much hope that you enjoy your new life by the sea!
★★★★★ 5/5
GoogleI'm very happy with my experience of using John Dallas to sell my flat earlier this year. Franco was very friendly and informative at our first meeting and continued to offer honest, realistic advice throughout the process - very useful for a first-time seller. JD actually gave the lowest valuation of four local estate agents I approached but I chose them as I thought they were more likely to achieve a sale. John was also friendly when he visited with Franco to take measurements and Kasia kept me up to date with any interest/offers. They were also proactive in giving me the advice I didn't want to hear - that the market was sluggish and I might need to reduce my price to generate more interest. However, I trusted them and shortly after, managed to achieve a sale! Thanks very much!
Chris · 13 June 2019
★★★★★ 5/5
GoogleReally great estate agents - always helpful and a lovely team! They were always easy to get hold of and assisted with all our queries and chasing throughout the buying process. Very grateful - thank you again!
Beth · 1 April 2025
Agent replied · 29 April 2025
Thanks Beth, we appreciate your feedback and welcome to the local neighbourhood! I know our clients will be pleased that their mum's house has been sold to a nice couple
★★★★★ 5/5
GoogleI used John Dallas to sell my home and cannot speak highly enough of the experience I had. I primarily dealt with Paul and Franco, who were incredibly professional, friendly and efficient. They gave constructive feedback from viewings, and found a buyer very quickly. Their communication throughout the sales process was excellent and as a result everything ran smoothly. I would highly recommend John Dallas if you are thinking of selling your home.PositiveResponsiveness, Quality, Professionalism, Value
Kristina · 25 August 2020
★★★★★ 5/5
GoogleJohn Dallas gives Estate Agents a GOOD name!!!
Gavin was our agent and you couldn't ask for a nicer guy to sell your house but most importantly he was constantly on the ball, chasing and taking the stress away from us.
Word to the wise, stay away from the chains, they just want to sell you loads of add-on's , These guys only want to sell your house and they will ....very quickly!
Thanks to John, Gavin, Frank and the team
A++++++++++++ service
John & Brenda
JohnnyBlaster68 · 13 June 2017
★★★★★ 5/5
GoogleThank you Gavin for all the support and work you did on selling the flat. After spending eight months with a larger agent in the area and being let down I was nervous about getting the flat sold. I was also going to be working out of the country for three months which added to my concern. I want to thank you for both your professional and personal service. You kept me informed as things were progressing and chased the solicitor when he was slow. Your rates were reasonable and you got a better price than I was expecting. Thank you so much for your five star service. I would gladly recommend you. John
John · 13 June 2016
★★★★★ 5/5
GoogleUnfortunately, my friend and his wife had to move into a nursing home, which required their house to be sold urgently. John and his team understood the situation, and gave us a good valuation to work with. Logistically there were some issues at my end, but the right buyer was found, relatively quickly. The team were brilliant, and communicated well at every stage of the sale. These guys have so much local knowledge, I wouldn't hesitate to work with them again! Thank you Dallas and partners.
Chris · 31 August 2024
★★★★★ 5/5
GoogleMy wife and i cannot recommend Franco and the team highly enough. They got our house sold much quicker than anticipated and when problems further up the chain delayed things they still remained proactive in trying to push things over the line even though they had done their bit. We are now settling into our new home and are grateful for all the hard work they put in.
Reginald · 13 June 2019
★★★★★ 5/5
GoogleThe whole process with Paul and Annabelle was an absolute pleasure. They kept things so calm throughout and were always professional, friendly and never pushy.
They seemed genuinely happy for us when we finally completed on our house which was lovely. Highly recommend!!!!
Edward · 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.