Sharman Quinney Cambourne reviews

★★★★★ 5/5

Trustpilot

I can’t recommend Chloe Satchell highly…

I can’t recommend Chloe Satchell highly enough! Buying a home can be such a stressful and overwhelming process, but Chloe made the whole mortgage side of things feel so much easier. From the very beginning, Chloe was incredibly helpful, approachable and patient. She took the time to explain everything clearly, answer all of our questions and make sure we understood our options. Nothing ever felt like too much trouble, and she was always there when we needed advice or reassurance. What really stood out was how supportive and proactive Chloe was throughout the process. She kept everything moving, communicated with me regularly and made me feel like we were genuinely in safe hands. Having someone knowledgeable and reassuring by your side makes such a difference when you're making such a huge decision. Thanks to Chloe, what could have been a very stressful part of buying my home was made so much smoother and more manageable. I am incredibly grateful for all her hard work and would happily recommend her to anyone looking for a mortgage advisor. Thank you so much, Chloe, for helping me get one step closer to my new home! 🏡❤️

Anna · 22 September 2026

★★★★★ 5/5

Google

I was especially impressed by Charlie. He took a genuine interest in finding out exactly what I was looking for as a purchaser. The viewing I requested was confirmed quickly and suited my quite specific timing. Charlie was professional and helpful during the viewing and I have to say he was one of the best representatives I’ve met during this whole process.

Sharon · 11 April 2026

★★★★★ 5/5

Google

We recently purchased our new home through Sharman Quinney, and the whole experience was excellent from start to finish. The team was professional, friendly and highly responsive throughout the process. Communication was always prompt, and they kept us well informed at every stage, which made what can be a stressful process much smoother. A special mention goes to Charlie, who was exceptional throughout. Charlie was incredibly responsive, helpful and supportive, always available to answer questions and provide updates. Nothing was ever too much trouble, and their dedication and professionalism made a real difference to our house purchase. Thank you to Charlie, Bradley and the entire team at Sharman Quinney Cambourne for all your hard work. We would highly recommend them to anyone looking to buy or sell a property.

Ehab · 11 July 2026

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Shaman Quinney as my letting agent. As I live quite far from the property, it was really important for me to have someone reliable managing everything and they truly delivered. The whole process was smooth and stress-free from start to finish. They handled everything professionally, from finding the right tenant to taking care of all the paperwork, which gave me real peace of mind. A special thank you to Naz, who was incredibly helpful throughout. She was always responsive, supportive, and made the entire letting process feel easy and well managed. I would highly recommend Shaman Quinney to anyone looking for a trustworthy and efficient letting agent.

Serdal · 24 March 2026

★★★★★ 5/5

Google

I just purchased my first home, and Sharman Quinney were fantastic throughout the whole process. They were super easy to contact and always got back to me promptly. The staff were knowledgeable, kind and approachable. A special shoutout to Caleb for being amazing, and also Archie who was great too. Both were super helpful and took the time with me, which was so nice. Overall, I had such a good experience with the team in Cambourne, thank you all. Will always have good things to say about Sharman Quinney.

Amy · 11 December 2024

★★★★★ 5/5

Google

I was so happy to read the sales narration I now understand was written by Paigton one of the Property Valuers. When I read it, it appeared she was writing as if it was her personal property. The details were reflective of the property and clearly in admiration of its selling points. The selling points were strongly and appropriately conveyed in the draft text I reviewed. In fact, the narration went beyond my expectations. I did not need to change anything. Overall the staff both in Sales and Lettings are a pleasure to work with and bring a balanced personal and professional perspective to their expertise.

Andrea · 11 April 2026

★★★★★ 5/5

Google

As a first-time buyer, my experience with Sharman Quinney was excellent, particularly due to the exceptional service provided by sales negotiator Baylee Bishop. She demonstrated remarkable passion and patience, offering comprehensive support throughout my first-time buying journey. Baylee was especially helpful in arranging viewings, ensuring convenience and addressing all our concerns. Her knowledge of the properties, including detailed insights into their histories, advantages, and disadvantages, was impressive. Her professionalism and thorough understanding of the local neighborhoods were invaluable. I would undoubtedly choose Sharman Quinney again for any future property-related needs.

Yi · 11 October 2024

★★★★★ 5/5

Google

Five Star Recommendation for Sharman Quinney Estate Agents in Cambourne! I had a fantastic experience with Sharman Quinney Estate Agents in Cambourne. Both Mr. Archie Ablewhite, the property negotiator, and Jonathan Threadgold, the mortgage services consultant, provided exceptional service and support throughout my recent property search. Mr. Ablewhite was incredibly knowledgeable about the Cambourne area and patient in understanding my needs. He found me the perfect property and guided me through the entire buying process. Jonathan Threadgold was equally impressive. He secured a great mortgage deal for me, saving me a significant amount of money. If you're looking for trustworthy and professional estate agents in Cambourne, look no further than Sharman Quinney. Their expertise and dedication made the whole experience stress-free. I highly recommend their services!

Vishal · 11 October 2024

★★★★★ 5/5

Google

We have just exchanged and will complete in the new year so would like to express how the team at Camborne have been so helpful and supportive through this process. Taking time to speak to us on many occasions and helping progress the sale, by contacting all those involved and keeping us updated with any news. Special thanks to Archie who we feel has gone above and beyond by listening, guiding and helping us with our sale. I would recommend anyone using Sharman and Quinney if you want to sell your property. Many thanks to all. Brod and Julie

Brodrick · 11 October 2024

★★★★★ 5/5

Google

Partnering with Sharman Quinney was the best decision I made to help sell houses on our new build development. Their industry knowledge and strategic insights have been thoroughly appreciated. Sharman Quinney have always demonstrated professionalism, effective communication and a genuine dedication to helping us achieve sales. Archie and his team have always gone above and beyond for me and my customers whilst maintaining exceptional customer service, keeping me updated throughout the process. Working with them has been a true pleasure and I wholeheartedly recommend Archie, Baylee and Caleb at Sharman Quinney to anyone who is looking to buy or sell a home in and around Cambourne.

Aimee · 11 October 2024

★★★★★ 1/5

Trustpilot

Ignored, Misled and Left Waiting Over 10 Months for Mould Repairs, 8 Months for Roof Repairs

My experience with Sharman Quinney Lettings has been one of the most stressful and unprofessional I’ve ever had as a tenant. Sharman Quinney knowingly let the property in a state of disrepair, with visible mould and a leaking roof, as confirmed by the independent check-in inventory at the start of my tenancy. Despite this, they took no proactive action to address it and left me waiting over 10 months for mould repairs. Emails show even the landlord admitted the mould was caused by the leaking roof, yet Sharman Quinney repeatedly delayed and gave contradictory explanations, at one point falsely claiming asbestos was present when the landlord had already confirmed there wasn’t. Appointments were missed or arranged without notice, and when I explained a proposed date didn’t work, Repairs Manager ignored my request and insisted it would go ahead anyway, despite my disability and stated need for email communication. When the repairs finally happened, they were unprofessional and unsafe, workers arrived without tools, used my personal broom to scrape mould, and left the area contaminated. My formal complaint about this was never logged, despite their policy requiring it. To make matters worse, Sharman Quinney later falsely claimed to be a “third party” uninvolved in repairs, which is demonstrably untrue. Multiple emails show their direct coordination of contractors and repair schedules. It’s extremely concerning that a manager would knowingly make such a false claim despite overwhelming written evidence. Even though clear evidence shows the property was let with a leaking roof and mould, they offered no apology or compensation, highlighting poor service and an inadequate complaints process. In short: • Property knowingly let with mould and a leaking roof. • 8 months waiting for repairs and 10 months for mould repairs • Health hazards ignored. • Appointments missed and communication poor. • Complaint unrecorded. • False denial of responsibility.

Ava · 24 October 2025

★★★★★ 5/5

Trustpilot

10/10 - above and beyond

I couldn't be happier with the service I received from Tawnee. Right from the start, she was really accommodating with the viewings and helped with the offer and negotiation stage. Tawnee went over and above at every opportunity, particularly when we had difficulties with the seller's solicitors. I felt like Tawnee was doing the job of both parties and gave me all the reassurances I needed that the sale was still on track even when it didn't always feel like it. She chased and liaised with solicitors and the seller with the utmost professionalism, while still keeping me in the loop and really working on my behalf. She never made me feel like I was asking too much of her, and I was so grateful to have her at the end of the phone or email when I needed things to be sorted or clarity on the process (which at times was almost daily!). Without the issues on the seller's side we would have got the sale over the line in record time, mainly thanks the Tawnee. My solicitor and the council were both singing Tawnee's praises and she's a credit to the company. I would definitely recommend Sharman Quinney to anyone looking for sale/purchase (they always picked up the phone, and the rest of the office were great at passing on messages), and if they're lucky enough to get Tawnee then I have no doubt it will be as good as my own experience!

Customer · 23 October 2025

★★★★★ 5/5

Trustpilot

The team at Sharmon Quinney has been…

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 31 January 2025

★★★★★ 5/5

Google

My partner and I purchased our first home with Sharman Quinney and we couldn't have asked for a better service. The whole process was so much quicker and easier than we expected, and we felt the team really cared about us. Baylee Bishop showed us the house, and was incredibly friendly and helpful right from the start and all the way through. She helped us get answers to all our questions promptly and was very efficient. She also seemed super excited for us, which really made the process enjoyable (not what you often hear from scary house buying stories!). Baylee frequently kept in touch with updates, even just checking in sometimes, which made us feel really reassured and that we had someone available at all times. We also used Jonathan Threadgold as our mortgage consultant. From our first meeting, he was informative, friendly and helpful. We asked many many questions, and he never made us feel like they were stupid ones (when some most likely were!). I had had other meetings with other mortgage advisors and after our meeting with Jonathan, there was no question we wanted to go through him. They referred us to Juno property lawyers, and to keep things simple and easy we used them - again, we couldn't have been happier with the service we received. Everyone in the Cambourne office was lovely, even if we weren't working directly with them. We would 100% recommend Sharmon Quinney Cambourne for buying a property, and if/when we come to sell in the future they will be our first point of call!

Rachael · 14 July 2024

★★★★★ 1/5

Trustpilot

Very disappointing experience, Cambourne Office

I have repeatedly asked the Cambourne office to remove my contact details from their database and made it very clear on numerous occasions that I do not want to be contacted by them. Despite this, the calls continued, including calls at inappropriate hours. I even advised them that I would report the matter if the calls did not stop. What I find particularly concerning is that they are now contacting me while apparently presenting themselves as another estate agent in the area. Having repeatedly made my wishes clear, I find this behaviour completely unacceptable and extremely unprofessional. I would strongly urge the company to review how customer contact details are handled and, most importantly, to respect people's requests not to be contacted.

Carole · 12 September 2026

★★★★★ 5/5

Google

Partnering with Sharman Quinney was the best decision I made to help sell houses on our new build development. Their industry knowledge and strategic insights have been thoroughly appreciated. Sharman Quinney have always demonstrated professionalism, effective communication and a genuine dedication to helping us achieve sales. Archie and his team have always gone above and beyond for me and my customers whilst maintaining exceptional customer service, keeping me updated throughout the process. Working with them has been a true pleasure and I wholeheartedly recommend Archie, Baylee and Caleb at Sharman Quinney to anyone who is looking to buy or sell a home in and around Cambourne.

Aimee · 27 May 2024

★★★★★ 1/5

Trustpilot

They will never stop calling you

I have had two interactions with this company. I bought a property in 2018 marketed through them, and they failed to attend a valuation appointment in 2025. We have no ongoing business with them. Despite being told on multiple occasions to delete all of our personal information from their databases, both me and my wife continue to receive unwanted phone calls. Based on our 2018 experience, we would never consider chosing to contract with them, the valuation in 2025 was just a private joke.

Sean · 9 September 2026

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings. My advise is do not deal with this company

Derek · 10 September 2026

★★★★★ 5/5

Google

Bradley is fantastic. The best agent I have ever worked with. Clear, honest communication from the very start.

Prashant · 11 April 2026

★★★★★ 1/5

Trustpilot

Sharman Quinney Hampton

Sharman Quinney Hampton I don't usually leave reviews, but having worked in estate agency myself and bought and sold several properties over the years, I feel I'm in a position to provide an informed and balanced perspective. I chose Sharman Quinney on a fee of around 1% plus VAT, and unfortunately the level of service I received didn't justify that cost. From the outset there were communication issues. I repeatedly tried calling the branch but couldn't get through. When I visited the office, I mentioned this and was told the phones were working. I then called the branch while standing there and none of the phones rang, clearly showing there was a problem. I was told it would be looked into, but I never received any follow-up. When valuing my property, I was told there was already a list of potential applicants who may be interested. However, as far as I could tell, those applicants were never contacted. Instead, the marketing appeared to rely almost entirely on Rightmove and Zoopla rather than proactive matching from an applicant database. Communication throughout the sale was disappointing. It was often difficult to get calls returned despite leaving voicemails and emails. Viewing feedback was another frustration. Rather than being contacted promptly after viewings, I regularly had to chase for feedback myself, sometimes waiting several days without hearing anything. I was also disappointed with the handling of negotiations. We accepted an offer, only to discover around two weeks later that the buyers were still actively viewing other properties. The negotiator was aware of this but didn't make us aware before we accepted the offer. Had we known, it would have influenced our decision-making. The communication with buyers also appeared lacking. When the buyers requested a second viewing, we declined because we no longer wished to proceed with them. Despite this, the buyers still arrived at our property at the agreed time, suggesting our decision had not been passed on. Once the property was on the market, there was very little proactive contact from the branch unless I initiated it. As a client, I expected more regular updates, even if there had been nothing significant to report. My final concern relates to security. After taking the property off the market, we collected our keys from the branch. We were not asked for any identification, proof of address, or even our names before being handed the keys. Given that these keys provide access to someone's home, I found this extremely concerning and below the standard I would expect from any estate agency. I appreciate that buying and selling property is a complex process and that not every sale runs smoothly. However, my concerns relate primarily to communication, proactivity and basic procedures rather than the outcome itself. Based on my experience, I wouldn't use this branch again and hope this feedback is taken constructively to improve the service for future clients.

Michael · 2 August 2026

★★★★★ 5/5

Google

Chloe at Sharman Quinney has been absolutely amazing as our mortgage adviser. Chloe was always responsive and friendly, and available to help with any tiny query we had. She's definitely an asset to the team and we are so grateful for her support throughout this process.

Flora · 11 April 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 2/5

Google

Fairly disappointed with the service. A tactic seems to be to over value the property initially to secure a seller this happened to us and a couple of friends. Communication is extremely poor. Emails & calls went ignored a number of times and in the end I gave up and just started liaising with our sellers solicitors Fine & County. They called me once a week with updates and chased various bits ups for us and without them I don’t think the sale would’ve progressed. That would be the sort of service I would expect. Overall I would say Sharman Quinney are an expensive agent given the service provided. UPDATE: I have emailed twice now the address the Sharman customer service representative has requested in their reply but had absolutely no response. Simply underlines my point of the dreadful communication.

Jamie · 11 October 2025