Every review we hold for the Cambourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookTom Bailey-Smith was absolutely fantastic from start to finish. He was responsive and attentive and always willing and happy to go the extra mile to get me across the line. I could not have asked for a better mortgage advisor and were it not for Tom's hard work, dedication and expertise, I would not have been able to secure my house. In my view, Tom went above and beyond, picking up the slack when my buyer's appalling solicitor dropped the ball and even doing their job for them to ensure the sale didn't fall through. I wouldn't hesitate to recommend them.
Joe · 6 May 2021
Agent replied · 22 June 2026
Thank you so much for leaving us your recommendation Joe :)
★★★★★ 4/5
TrustpilotFantastic viewing and support
Fantastic viewing and support from Rachael Gill at the Deeping branch. She was kind caring and sensitive with our situation and made the viewing easy. Highly recommend
Although we didn’t go with the property we would highly recommend
Emma · 17 November 2025
★★★★★ 1/5
TrustpilotNEVER USE THIS COMPANY
My young family and I were due to move into a property this January. We viewed the property a month before, and Sharman Quinney sent us a contract to sign. Throughout the process communication was very poor. We rang the office more or less everyday in the week up to the move as we had yet to receive a signed contract from the landlord. We were assured everything was progressing but 48 hours before we were due to move in (a date that was agreed by both parties), Sharman Quinney revealed that they had had no contact with the landlord for ten days. Because we were due to be moving in two days time, we had organised movers, new nurseries and schools for our children, and end of tenancy cleaners. All this cost considerable time and money. Sharman Quinney then confessed that the property would not be able to be let to us as there was a burst pipe. Even if this were true, all of this could have been communicated to us days before. If there had been worryingly no contact with the landlord, this should’ve been said to us. Instead, we were left homeless and now have nowhere to move into. As a mother of a family of two children under four, this is incredibly distressing.
Bel · 26 January 2025
Agent replied · 24 May 2026
We're sorry to receive your review. If you haven’t already done so and if the issue has not yet been resolved please reach out.
Thank you.
★★★★★ 5/5
GoogleCharlotte at Sharman Quinney in Cambourne was extremely helpful and very patient with the sale of our flat, The housing association was the one that was messing around with the sale .If I needed to know anything she would answer any questions and help to sort out any problems that surfaced. Very helpful staff at the Cambourne branch.
Ray · 11 October 2023
Agent replied · 24 October 2024
We are always happy to help. Thank you for leaving us your kind review Ray!
★★★★★ 5/5
FacebookI experienced exceptionally great service from Peter Baker....I couldn’t recommend him enough!
Due to my own disorganisation I only had a 3 week window in which to apply and receive my mortgage offer. Peter reassured me it could be done where others couldn’t.
I really appreciated all his hard work, professionalism and urgency when dealing with my situation. He had a great manner and explained everything really clearly.
I wouldn’t hesitate in returning to Peter in the future.
Thank you Peter!
Emma · 20 March 2021
Agent replied · 22 June 2026
Thank you so much for your recommendation Emma 😊 We're really pleased to hear about the excellent service you received from Peter
★★★★★ 5/5
GoogleWe bought a house that was on the market with Sharmann Quinney and I have to say they were fantastic. Nick, Charlie & George were responsive, professional and gave us peace of mind throughout the process. No question was left unanswered. If we was ever to sell our home we would most certainly use Sharmann Quinney as they were brilliant with our seller and with us as buyers. Thanks again for making our experience less stressful.PositiveProfessionalism
Dan · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for taking the time to leave us your review Dan- we really appreciate your recommendation
★★★★★ 5/5
GoogleA very positive experience buying our house with Sharma Quinney, Cambourne. George has been completely professional throughout the process, completely on the ball, quick to respond to emails or call when you need to speak to him. I spoke with others in the office too and they all had very good customer service skills too. The sale went through smoothly and on time, so we thank you for your good service. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for leaving us your lovely review Rebecca. We hope you are very happy in your new home :)
★★★★★ 5/5
GoogleThis review is focused on Archie who is based at the cambourne office. He has throughout my journey on the house buying /selling stood out head and shoulders from all the other agents from all the other agencies, that i have had contact with. He replys to calls and emails promptly, finds relevent information on requested properties, searches for additional options and presents them with convenient viewing times. ARCHIE has a pleasent easy going manner and i highly reccomend.
I am currently purchasing a property in cambounre through Archie.
I have also been shown properties by Caleb, from the same office, who was professional concise helpful and fun to view with. GOOD TEAM overall..
Michael · 10 January 2025
Agent replied · 10 January 2025
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Archie and Caleb.
★★★★★ 1/5
FacebookOur Sharman Quinney Mortgage Advisor is the worst, she has no integrity thinks it’s OK to lie to clients for months saying that a mortgage has been applied for when it hasn’t. When asked for information about our mortgage application months later when we still haven’t heard from the mortgage company she wouldn’t give it to us and takes the typically tactile approach of telephoning us instead of responding in writing so her incompetence isn’t traceable in writing.
Absolutely incapable of aligning client expectations accordingly, not proactive at all, lacking in customer service skills and evidently incompetent.
We’ve been told by her ‘I’m really sorry it’s completely my fault that your mortgage application wasn’t submitted’ but the woman clearly couldn’t give a toss about the impact this has on us as a client.
It doesn’t bode well that we’ve not been offered someone more senior to handle this matter and I really believe she’s just hiding her own mistakes from management. No compensation offered at all!
Sharman Quinney Management please put some transparent information on your website about what clients are meant to do in these situations as you seem to have forgotten you work for your clients and it really comes across that your more invested in your relationships with your mortgage providers who pay you a commission.
Melissa · 4 September 2020
Agent replied · 22 June 2026
Morning Melissa, I'm sorry to hear this. Could you please message us here with your contact details? I will then pass this over to someone from the mortgage team. Many thanks
★★★★★ 5/5
GoogleThe Sharman Quinney team in Cambourne have been fantastic in helping us purchase our first house. From day 1, George bent over backwards to facilitate a very early viewing (basically as soon as he got the keys) which helped us get in a strong position with an accepted offer 3 days later. Luke has got a great team in Cambourne who really do try and do the right thing for both buyers and sellers. In particular, Emily has been 'on it'; updating us almost daily. I am sure that the process would not have been so smooth without Emily's tireless efforts.
Overall, we have had nothing but a great experience with those who we have dealt with. Thanks!
Nathan · 26 October 2019
Agent replied · 24 October 2024
Good morning Nathan, thank you for taking the time to leave us such a lovely review. We really value our customers feedback so we are delighted to hear that Luke and our team in Cambourne have provided a fantastic service helping to you purchase your first house. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThe Team have been fantastic and professional throughout the whole process and have always been helpful and available.
Emily was brilliant from day one when I placed an interest in purchasing a property and was instrumental in setting up the viewing for our property. She knew exactly what we wanted. Her attention to detail, passion and energy filled me with confidence. Very professional and always helpful.
Luke has been fantastic in taking me through the negotiation steps to ensure I got a good deal, plus helping to explain things far beyond his role. This shows his depth and wealth of the housing industry, and generally he was always right.....
Karl picked up our case, when needed, and has been very efficient fast and clear in his communication, always making time for us, especially as we did not originally start with him. He brings maturity, clarity and again is very professional.
The other members of the team have also been helpful and though I cant name them, its a team effort and so to all of them a massive Thankyou.
Chik · 26 October 2019
Agent replied · 24 October 2024
Good morning, thank you so much for taking your time to leave us such a lovely review. We really value our customers feedback so we are thrilled to hear that you received such a fantastic and professional service from our team at Cambourne. It was our absolute pleasure in assisting you on your property journey.
★★★★★ 5/5
GoogleA record sale from the team at Sharman Quinney, Cambourne!
I am so pleased that Luke is back in Cambourne as the Senior Branch Manager. This is the fifth time I have sold a house with Sharman Quinney as well as buying one or two (not all at the same time they have been my homes!).
Emily and George came to see the house so that they had a good understanding of our needs and the benefits of the house. They had arranged a viewing before we had even had time for Luke to value it!
After a quick flurry of viewings the house has been sold in 5 days which means we can move forward with the house we really wanted. All the team are now working for a smooth and speedy transaction.
This couldn’t have gone better for us and I can honestly say that with Luke back at the helm of a great team this has been our smoothest sale to date. I can’t thank them enough for all their expertise and commitment.
R · 26 October 2019
Agent replied · 24 October 2024
Good morning, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that the team assisted in selling your house in 5 days, and we are delighted to have been able to make this such a smooth & speedy transaction for you.
★★★★★ 5/5
GoogleThe team at Sharman Quinney were consistently, reliable and organised all the way through our protracted purchase. Charlotte was super helpful and contactable throughout, even when she went away Nick stepped in and provided an equally excellent service. We would 100% recommend the team at Sharman Quinney for anyone looking at moving home.
Aaron · 11 October 2023
Agent replied · 24 October 2024
Thank you for leaving us your review Aaron and for your kind words. We really appreciate your recommendation.
★★★★★ 5/5
TrustpilotBought a house
Bought a house, sold a house. Both went through easily and cleanly. The Market Deeping team were attentive and kept us up to date at all times.
Many thanks
Nigel
Nigel · 10 December 2025
★★★★★ 5/5
GoogleBaylee's professionalism, knowledge, and genuine care made our property search an absolute delight. Her patience and politeness were truly refreshing, and her willingness to go above and beyond to find us the perfect fit did not go unnoticed. It's been quite some time since we've experienced such exceptional service, and Baylee has truly set the bar high. We're immensely grateful for her assistance and couldn't recommend her more highly. Thank you, Baylee, for making our house hunting journey so enjoyable!
Sally · 11 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Baylee.
★★★★★ 1/5
TrustpilotTried to rent a flat with them
Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.
Tawazz · 17 October 2025
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.
Jennie · 22 August 2024
★★★★★ 5/5
TrustpilotExcellent service
I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.
Mary · 12 August 2025
★★★★★ 5/5
GoogleWe have just sold our house through Sharman Quinney Cambourne. We had some difficulties with buyers throughout the process, but they were handled efficiently and professionally by the team. Charlotte was very helpful towards the end of the process, chasing up solicitors and keeping us up to date with progress.
Thank you for all your hard work on it!
Chris · 11 October 2022
Agent replied · 24 October 2024
It was our pleasure to help Chris - thank you for leaving us your kind review :)
★★★★★ 5/5
GoogleReally appreciate the Services received from Sharman Quinney Cambourne.
Especially Nick G. for his approach to getting us quickly in the engagement. Charlotte H. for helping us in each and every step of the purchase. Can’t express it in more words.
Thank you all at SQ Cambourne, for making our first home happen so quickly.
regards
Rahul and Anuja
Rahul · 11 October 2022
Agent replied · 24 October 2024
You're welcome Rahul. Thank you so much for your kind words. We hope you are both very happy in your first home!
★★★★★ 5/5
TrustpilotA pleasure
We met Craig,who showed us around the house we were looking at
Very knowledgeable respected the vendor and property.
In short been on the planet a long time and he is the best agent I've ever had to deal with
Thank you Craig
TIM · 28 May 2025
★★★★★ 5/5
GoogleWe have just purchased our first home through Sharman Quinney Cambourne. Charlotte took over management of our purchase after a month or so, and she helped us navigate difficult solicitors and some delays. Thank you Charlotte for keeping us informed and being so quick to respond whenever needed. You really put us at ease throughout the whole process!
Joe · 11 October 2022
Agent replied · 24 October 2024
Thank you for leaving us your lovely review Joe. We are delighted to hear that Charlotte made the process stress free for you :)
★★★★★ 5/5
GoogleThe service provided by Sharman Quenney was absolutely amazing! Thank you very much Archie, for taking the time and sharing so much information, at short notice too!
Meri · 11 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
★★★★★ 1/5
GoogleThe worst estate agent in the country! NICK, the current manager in Cambourne is NOT fit for the job. They simply don't care about the customers. Poor customer service in every shape. Take your business elsewhere if you're looking to Buy or Sell
Ryan · 11 October 2023
Agent replied · 24 October 2024
Hello Ryan, sorry to see that you have given us a 1 star review. We are having trouble locating you on our system and would love to discuss this further. Could you please contact the branch directly? Many thanks
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