RE/MAX Property Hub EX15 Cullomtpton reviews

★★★★★ 3/5

Google

I was interesting in buying a property which is on the market with C&W however it is being sold through auction through iAMSold. I have personally never purchased a property this way before and had many concerns. I phoned back a month later seeing that it was still on the market and enquired to see if the seller would be interested in selling the traditional way. Turns out they were but there is a notice period of 21 days. As a chain free buyer, i was happy to be flexible and wait. I just needed to know if they seller would accept my offer and wanted to secure the property. I spoke to Kate on a Saturday and waited until Wednesday when i had to follow up time and time again to see what the answer was. I understand Kate may not had known i was unfortunately subject to buy through iAmSold (as i later found out after following up) but what i would had appreciated was some honesty. A quick phone call to say, sorry there was some misunderstanding under the circumstances. Instead, I was left waiting and having to call myself several times before someone answered the phone (who wasn’t Kate) but the manager. There was no sympathy in his tone. I found all this out with an aggressive sales call from the pushy auction company. I highly recommend you stay away from iAmSold. C&W, whether it’s good or bad news. Honesty goes a long way instead of keeping people in the dark. Still no apology from anyone at this branch.

Daisy · 26 May 2024

★★★★★ 5/5

Google

We were very pleased that Ellie and Kate were very helpful and professional with conducting the viewings for our property. Also, Fay was very good when explaining the administration side of the process to us.

Val · 11 December 2024

★★★★★ 5/5

Google

Immaculate service from the team at rustington, James helped me through the solicitors paperwork from start to finish. The rest of the team Fay, Aneesa, Tony and Oliver were very attentive and helpful through the whole process of selling my home. It was a very difficult situation and they took all the stress off my shoulders.

Aneesa · 24 October 2023

★★★★★ 5/5

Google

Kate and Kev were really helpful throughout our process of buying! Communication was really great and we were always informed of any updates as soon as they had them! Would reccomend.

Lauren · 11 November 2024

★★★★★ 5/5

Google

Thank you to all the staff especially Kevin , Ellie helping to sell our mums house and Jo the mortgage adviser for getting a mortgage for my new house.

Philip · 11 November 2024

★★★★★ 5/5

Google

What superstars the guys in this branch are. We had our home on the market for over a year with two other agents before approaching these guys and the amount of viewings they got us compared to the others was remarkable. Once sold, we did have some issues with the solicitors, but again Kevin and the team kept the pressure on the solicitors relentlessly. I can't thank them enough. Cheers, John

John · 24 October 2020

★★★★★ 5/5

Google

We dealt with Ellie and Kate and appreciated the unfailing interest and professional approach of both of these ladies.Their understanding of the property market in Rustington and Littlehampton was excellent.

Neville · 13 August 2024

★★★★★ 5/5

Google

Having dealt with Katie, Ellie and fay at the Rustington branch, I have to say they are among the most professional, transparent and approachable service providers I have experienced. I highly recommend

Ed · 25 June 2024

★★★★★ 5/5

Google

The team were brilliant we were in west sussex for the day and were helpful and really accomodating getting viewings at short notice. Helpful and polite and very professional especially Kate and Ellie.

Liz · 27 March 2024

★★★★★ 5/5

Google

Tony was great at showing us round the property and helping us focus on the important issues for our needs. And Oliver was really helpful when we visited the office, giving us more details about the house and answering all our questions. Delighted to be going ahead with our purchase!!

Florence · 24 October 2022

★★★★★ 5/5

Google

Cubit & West Rustington have been amazing we went on with purple bricks originally and lets just say don't ever try save money as just shows you the kind of company you end up with !!! Kev came out to us and reassured us he would help us get house sold and we would not have the same service we had previously with the other estate agent. We then had Kate come out to go over all the contacts she was very professional and helpful. We then met Ellie she came to look at the house to do viewing we were so amazed that the first viewing she done we had an offer and she also had got us other interest. We have now sold. They were the best so helpful all 3 off the team cant recommended them enough !!! please to anyone out there if you are looking to sell your home and need help contact them

Emma · 28 December 2023

★★★★★ 5/5

Google

I would like to express my immense gratitude to James, Tony, Fay, and Oliver for providing an outstanding level of service during the sale of my property in Sea Lane, Rustington. Their dedication to every aspect of the process was exceptional, and they ensured that I was well-informed throughout the entire journey. Their attention to detail was meticulous, leaving no stone unturned. I cannot thank them enough for their professionalism and commitment to delivering a seamless experience. Their expertise and communication skills truly set them apart, and I highly recommend their services to anyone looking to sell their property.

Kim · 24 October 2023

★★★★★ 5/5

Google

A good and friendly service from all the staff involved in our purchase from the Rustington branch .including , Emma , Leanne, Amy and Kate. Many thanks .

Karl · 6 November 2025

★★★★★ 5/5

Google

Thank you to all the staff,you have gone above and beyond for my step mum and me,I live miles away and have been unable to get down south,I highly recommend cubit and west,thank you for helping me in such a overwhelming and difficult time,its been a difficult situation for your staff to but you will always be in my hearts,please use these guys,thank you again.

Justine · 26 May 2024

★★★★★ 5/5

Google

Great service and really helpful staff, especially Oliver who was so patient with us and really knowledgeable about the property we were viewing.

Diana · 24 October 2023

★★★★★ 5/5

Google

Fabulous service from start to finish. Professional, friendly and empathetic. Thank you so much to you all.

Deb · 15 November 2025

★★★★★ 5/5

Google

Had my home valued by Oliver, the Sales Manager, he was patient, understanding and thorough. Answered all questions we had and walked me through all the steps for selling, as this is my first time it's a scary experience! Couldn't be happier with Oliver and his team in Rustington. Thank you ☺️

Grace · 24 October 2023

★★★★★ 1/5

Google

Customer service for shared ownership is very poor. No one gets back to your emails or returns calls.

Suzanne · 8 October 2025

★★★★★ 5/5

Google

A great group of individuals. From Kevin the manager, Kate the sales consultant and Ellie in the office, nothing is a problem . Always willing to help. The team has really made a difference to me whilst buying my new home. Thank you. Cliff

Cliff · 11 November 2024

★★★★★ 5/5

Google

I'm currently dealing with Oliver and James in the purchase of a retirement flat in Rustington. All my queries have been resolved professionally and in good humour. Having recently had a heart attack this calm, frendly attitude is greatly appreciated. This gives confidence that all will be resolved soon to everyone's satisfaction. Danny

Daniel · 24 October 2023

★★★★★ 1/5

Google

I sent an inquiry of the lease length of a property in Littlehampton. This agent kept sending me text messages (asking me to call them back) without my permission. They gathered unnecessary personal information including my residential address, email address, telephone number, and even date of birth. I did not feel right by the sound of the person on the phone. I refused to give my date of birth. The agent then said 'then I am not able to help you'. They refused to tell me the length of the lease of the property which is just the basic information when I declined to disclose further of personal information. The whole conversation caused a lot of discomfort and distress. They are nothing more than a scammer! It is a violation of confidentiality when gathering excessive information from any customer! Be careful!! Avoid this scammer!!!

Reina · 24 October 2023

★★★★★ 1/5

Google

We unfortunately chose to sell our home through Cubbit & West in Rustington and it has been disappointment after disappointment. We have had to conduct viewings ourselves when we were told agents would be late (and then just never arrived), we never received an apology for this and they do not call back when multiple messages have been left. Extremely disappointing service.NegativeResponsiveness, Quality

Sam · 24 October 2021

★★★★★ 5/5

Google

Professional, thoughtful, patient and courteous throughout our dealings with them. Dealt with all our questions and made things so easy. Thank you Oliver, Tony and Aneesa.

Garry · 24 October 2023

★★★★★ 5/5

Google

Very good experience , the Rustington Branch have been great in assisting us with our property search and very responsive. Oliver Stride has really gone the extra mile in assisting us to date, Excellent customer service.

Kim · 24 October 2023