Every review we hold for the Somerset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse Purchase (relocation to Devon)
We recently bought our house through GTH Barnstaple and were very pleased with the service we received. Communication was always good, and whenever we had any questions or queries, they were dealt with promptly and professionally.
Julie · 9 September 2026
Agent replied · 24 September 2026
Dear Julie - thank you so much for your positive and heartfelt review. We will be delighted to pass this on to our colleagues in Barnstaple and we are so pleased that you felt supported throughout your home buying experience. We wish you many happy years and memories made in your new home. Best wishes, GTH
★★★★★ 5/5
TrustpilotExcellence from start to finish led by…
Excellence from start to finish led by Ann and superbly supported by Stacey and Lorraine - you couldn’t have done more in a tricky situation as you know - so a massive thank you from Team Thraxton!
Mr · 2 September 2026
Agent replied · 24 September 2026
Dear Mr Thraxton,
Thank you for taking the time to leave us this kind review. We are incredibly grateful for your feedback and are so pleased that you felt supported throughout the process.
Ann, Stacey and Lorraine will be delighted to hear your feedback, and we will be sure to pass your kind comments on to them.
Best wishes, and thank you again.
~ GTH
★★★★★ 5/5
GoogleAmy made the moving process very quick, easy and stress free, communicating well throughout, giving us updates and answering any questions we had. An altogether excellent, helpful and friendly service.
Lauren · 13 October 2025
Agent replied · 12 November 2025
Dear Lauren - Thank you for your kind words which we have passed onto Amy and our team in Langport. It's been a pleasure working with you and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotRelocation from oxfordshire
From the very start of our journey of moving from Oxfordshire, Callum helped accommodate viewings of our new home around the dates that we could travel down which was so helpful for us. Once we had an offer agreed which Gail handled perfectly in securing the house, Billy introduced himself to us as our sales progression manager and honestly he was an absolute godsend!! He communicated with us regularly and chased things when we needed him to! On the day of our move we did have some issues due to solicitors errors but he was on it and did not let up until we had our keys. I did go into the office a few times on completion day as I was a nervous wreck with my son and cat in the car but Isla had a lovely chat with me and was a pleasure to spend time with. All in all buying a house is stressful but they all made it a much better experience 😊
Suzie · 16 September 2025
Agent replied · 25 September 2025
Dear Suzie, we are so pleased to hear about your good experience and that our brilliant colleagues in Taunton helped to keep things moving, providing calm reassurance for you when you needed it. We wish you many happy years in your new home! Best wishes, GTH
★★★★★ 2/5
TrustpilotJan 25 to Feb 26 genuine experience
I would rate my experience of GTH Tiverton as poor. When our chain collapsed through no fault of ours, we felt blamed and ignored, other estate agents kept in touch with other properties, generally asking “how’s your sale going along” etc, and even when similar properties to the ones we had offered on were listed on their website we had no contact from GTH.
Phil · 8 February 2026
Agent replied · 25 February 2026
Dear Mr Rudge, we are sorry to hear that you didn't have a positive experience on this occasion. We are looking into this internally to understand the situation in more detail and will reply more comprehensively when we have done so. In the meantime, please do feel free to get in touch if there is anything we can do at the present time to help. Best wishes, GTH
★★★★★ 5/5
TrustpilotHighly recommended Claire Peters is…
Highly recommended Claire Peters is extremely knowledgeable and has been invaluable in our buying process
AM · 12 February 2026
Agent replied · 25 February 2026
Thank you so much for your kind review and we will be sure to pass it on to Claire in our Ilminster office. We wish you all the very best in your new home! ~GTH
★★★★★ 5/5
TrustpilotProactive before and after sale
Proactive, professional, friendly. Having tried another agent for 6 months, we switched to GTH and very soon - after paying extra for professional photos - the viewings started coming and continued to happen on a regular basis until a sale was agreed. This was largely due to proactive mailing of people on their database. I've used GTH previously for this reason, so was happy that this aspect of their service remains and genuinely makes a difference. But arguably it was the after-sales support that was even more important. Our chain was not proactive in communicating but thankfully GTH were - an absolutely vital part of the service, without which our chain would have collapsed and we would not have moved.
Phil_Devon · 2 June 2026
★★★★★ 5/5
TrustpilotExcellent communication and support…
Excellent communication and support throughout the sales process from the Yeovil team. Team visited the house before going on the market to familiarise themselves with the property and have information to hand on viewings. Not always the case when we were viewing other properties! Our sale was managed by Lauren who updated us at every stage and worked with both solicitors and agents to move the chain forward where perhaps progress could have stumbled. Our experience was only positive hence 5 stars!
Simon · 27 August 2025
Agent replied · 25 September 2025
Dear Mr Carling, thank you so much for your very kind words. We are delighted to hear that you have had a good experience with our Yeovil colleagues. It was a pleasure to work with you and we wish you all the best for the future. GTH
★★★★★ 5/5
TrustpilotA great estate agent.
Have been dealing with Josh at the Langport branch and have nothing but praise for the way he is handling our sale. Along with the communication from the other members of staff. We had an offer on our house within two weeks of going live. Also when we purchased five years ago buying through GTH went smoothly.
Richard · 22 March 2026
Agent replied · 2 June 2026
Dear Richard, thank you so much for your kind review. We’re delighted to hear that Josh from our Langport branch has made the process smooth and your journey a positive one. We will pass on your comments to the team. Thank you again for your lovely words, we wish you all the very best for the future. ~ GTH
★★★★★ 3/5
TrustpilotThey were ok once we had offered…
They were ok once we had an offer accepted. However they wouldn’t let us view the house as another family we’re considering if they wanted to buy it. Even though it was our second viewing. I had to find the owner through her job an email direct. Me and the owner basically did everything else direct. So not sure it was worth the money they had to pay them really. But as I say, they were responsive towards the end of the process
Tess · 29 May 2026
★★★★★ 4/5
GoogleFrom the start we have had exceptional service good advice and everything that we were told has come to fruition.
Nothing was a problem, no hard sell, worked with us in understanding our property and our situation.
Managed the viewing with consideration and took the hassle away. Just have to say well done Owen, Josh and the team, totally professional with a human touch and just nice people to do business with .
We would not hesitate to recommend this team if you are thinking of selling or buying a property.PositiveQuality, Professionalism
Peter · 17 June 2023
Agent replied · 16 June 2024
Dear Mr Tierney - Thank you for your kind words. We are delighted to hear that your experience with our Langport office was a good one and we will of course pass your comments onto Owen and the team. We look forward to dealing with you again in the future. Best wishes ~ GTH
★★★★★ 5/5
GoogleJosh at the Langport office has been an absolute superstar!! We honestly would not be completing on our purchase without his grit, determination and hard work - going above and beyond his remit. This was due to an extremely difficult solicitor within the chain that caused continued delays. Thank you so much Josh and to the rest of the team for all your hard work. I cannot wait to move into my cottage next week and start an exciting new chapter! I highly recommend you and the Langport team. Thank you. :)
Clare · 17 June 2023
Agent replied · 16 June 2024
Dear Clare - Thank you so much for taking the time to leave our Langport office such a glowing review. We were delighted to be able to help with your purchase and we hope you will be very happy in your new home. Best wishes ~ GTH
★★★★★ 5/5
TrustpilotProfessional,attentive and caring
Professional,attentive and caring . I would recommend GTH of Barnstaple. They sold my mother's house quickly, and advised well on pricing after testing the market . Very happy with the service . Ollie and Amber excellent 👍.
Elizabeth · 29 July 2026
Agent replied · 24 September 2026
Dear Elizabeth,
Thank you for taking the time to leave such a kind review. We are delighted to hear that you were happy with the service provided by our Barnstaple team.
We will be sure to pass your kind comments on to Ollie, Amber and the rest of the Barnstaple team, who will be pleased to hear your feedback.
Thank you for your recommendation, and we wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotSelling a property with GTH
Communication and support was great. In particular, Lynsey was very very helpful to secure our sale
Christina · 15 December 2025
Agent replied · 24 December 2025
Dear Christina, thank you for taking the time to share your experience. We’re delighted that our communication and support met your expectations and that Lynsey played a key role in securing your sale. We really appreciate your recommendation, and we will be sure to share your kind words with the team. All the best. ~ GTH
★★★★★ 5/5
TrustpilotGood customer service and very knowledgeable about housing market
Sold a property last year and brought a new property this month through GTH and found them to be really helpful and was very happy with the service I received thanks!
Jo · 12 August 2026
Agent replied · 25 September 2025
Dear Jo,
Thank you for your lovely feedback.
We're delighted to hear that you were happy with the service you received during both your property sale and purchase. We'll be sure to pass your kind words on to the team.
Best wishes in your new home!
~GTH
★★★★★ 5/5
TrustpilotI had a very positive experience…
I had a very positive experience dealing with this estate agent. They were prompt in arranging property viewings and always ensured everything was well organised and on time. The team was friendly, approachable, and genuinely helpful throughout the process.
Wendy · 18 June 2026
Agent replied · 24 September 2026
Dear Wendy, thank you so much for taking the time to leave us such a thoughtful review. We’re delighted to hear you had a positive experience and found our team helpful and approachable throughout.
Congratulations on securing your new property! We really appreciate your recommendation, and we wish you all the very best in your new home. ~ GTH
★★★★★ 5/5
GoogleGreenslade Taylor Hunt have supported my partner and I with purchasing a house. It was a lengthy process, through no fault of GTH, but Josh was fantastic at keeping us informed and went above and beyond to help us find our dream home. We would definitely recommend using GTH. Thank you!
Holly · 24 September 2024
Agent replied · 24 October 2024
Dear Holly - Thank you for taking the time to leave us this lovely review. We are delighted to hear how Josh has been so supportive throughout your purchase and we will pass your kind words onto him. It's been a pleasure to be a part of your move and wish you every happiness in your new home ~ GTH
★★★★★ 5/5
GoogleAmy was amazing and so helpful with our renting process. Everything went very smooth and communication was brilliant.
Karolina · 22 October 2025
Agent replied · 12 November 2025
Dear Karolina - Thank you so much for your lovely feedback. We’re so pleased to hear that everything went smoothly and that Amy was able to make the renting process a positive experience. We really appreciate you taking the time to share your kind words and wish you all the best in your new home ~ GTH
★★★★★ 5/5
TrustpilotSimply the best
If I could give six stars I would Jon you're just the best when others failed you patients paid off and found the right buyers I would 100% recommend this company to sell your home. Professional throughout the process always keeping us up-to-date can't thank you enough.
Deborah · 24 March 2026
Agent replied · 2 June 2026
Dear Deborah, thank you for your wonderful review! We’re delighted that we could help you find the right buyers and support you throughout the process. We truly appreciate your kind words and recommendation, and we wish you all the very best. ~ GTH
★★★★★ 1/5
TrustpilotHoniton Branch, Devon
Asked them for an updated valuation of my house and there’s was the lowest valuation of all the estate agents on the high street. Not much more than I bought the house from them 3 years ago after having spent a fortune putting all the faults with it right.
MR · 24 February 2026
Agent replied · 2 June 2026
Dear Mr Chant, thank you for sharing your feedback. We’re sorry to hear that our valuation did not meet your expectations, we understand how disappointing that can feel. Our valuations are always based on current market conditions and recent comparable sales within the area, and we aim to be as accurate and transparent as possible. We appreciate you taking the time to leave a review and share your thoughts. Best wishes, GTH.
★★★★★ 5/5
GoogleGTH have been amazing during our journey on selling our property, even our silly questions have been dealt with professionalism.
Josh has been amazing from the moment he valued our property to the moment he sold it, thank you so much.
Would thoroughly recommend the team at Langport.
Beverley · 25 August 2024
Agent replied · 24 October 2024
Dear Beverley - Thank you so much for this wonderful review! We have passed your kind words onto Josh and our team in Langport who we know will be delighted to hear that you have been impressed with their service. It is a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotThe staff have been brilliant
The staff have been brilliant. We have very strict criteria and they were very proactive in their support and went out of their way, on several occasions, to provide us with information and answers to our questions. A very professional outfit and lovely staff.
Michael · 19 March 2026
Agent replied · 2 June 2026
Dear Michael, thank you for your lovely feedback! We’re so pleased we could support you. We will be sure to share your kind words with the team. Wishing you all the very best. ~ GTH
★★★★★ 5/5
TrustpilotOutstanding!
I have nothing but praise for Josh and his colleague Cher at the Langport branch. Throughout the process of selling my home they have been very professional, friendly and considerate. I would thoroughly recommend them to anyone putting their house on the market!
Peta · 23 March 2026
Agent replied · 2 June 2026
Dear Peta, thank you so much for your lovely review. We’re delighted to hear that Josh and Cher were professional, friendly and supportive throughout your sale. We really appreciate your recommendation, and wish you all the best for the future. ~ GTH
★★★★★ 5/5
TrustpilotProfessional, friendly and an absolute pleasure to deal with.…
I can honestly say that GTH have made purchasing a property a pleasure. Proactive in all respects and nothing is ever too much trouble.
Martyn · 8 August 2026
Agent replied · 24 September 2026
Dear Martyn,
Thank you for your wonderful review. We're so pleased to hear that you had such a positive experience with us. It was a pleasure to help with your property purchase, and we'll be sure to pass your kind comments on to the team.
Wishing you every happiness in your new home!
~ GTH
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