Trusted Agent profile · Somerset

Fox and Sons Somerset reviews

3.5

★★★★★ Good

516 reviews across 2 platforms

1-3 Market Square, Crewkerne, Somerset, TA18 7LE

Fox and Sons's office in Somerset, at 1-3 Market Square, is rated 3.5 out of 5 across 516 reviews on two platforms, including 91 Google reviews rated 4.8.

Google logo

4.8 / 5

91

Reviews on Google

This office

Trustpilot logo

425

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Somerset office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dream Team

The team at Rottingdean did a fantastic job at selling my property recently, and I can't thank them enough.From the get-go ,Robert (Harding) was'on the ball', efficient,helpful, kind and supportive, and Alex Wilson was an absolute joy - constantly cheerful and upbeat,keeping calm and steady. Between them, they worked so hard for me, providing photocopies to my solicitors at Cavendish Legal Group, and being unfailingly helpful. Anne, too, was very understanding.An outstanding team effort! Thank you so much, guys! Worth every penny! Couldn't have managed without you!

Ms · 1 June 2022

1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

5/5

Google

This agent is one of the few in Somerset who manages client relationships so well. They know who you are as an individual as a buyer and what your requirements are. In a world where we scale up to the detriment of client care, Fox & Sons understand their buyers and sellers and broker a win win with integrity and enthusiasm. I would highly recommend Milly who is warm and positive with lots of energy. Thank you.PositiveResponsiveness, Quality, Professionalism

Lisa · 14 June 2022

5/5

Trustpilot

Fox and Sons, Best Estate Agents by far…

Fox and Sons weren’t my originally estate agents, but I’m so pleased that I asked them to help me after a run of bad luck with my original agent!The service that I received from Morgan & Annie at the Saltash Branch has been nothing but exemplary.Morgan offers help and advise all the way along the process, that in itself takes a huge pressure off knowing your in such capable hands. I have been informed of updates as and when they’ve arisen, from numerous phone conversations and letters, giving me huge confidence in them.The level of knowledge, professionalism and experience that I’ve seen from Morgan is a true credit to Fox and Sons, Morgan really has gone above and beyond to sell my house, and I really feel like I’ve been made a priority.I can honestly say after such a positive experience I will only ever be using Fox and Sons in the future.Annie has also been a breath of fresh air, she’s incredibly polite, friendly and courteous, and was in a class of her own when she showed my house to prospective buyers. Fox and Sons should be incredibly proud to have such a fantastic team.

Sarah · 23 April 2022

5/5

Trustpilot

Fox and Sons Amesbury

I was extremely happy with the service I received from Millie Howden at Fox and Sons in Amesbury. The valuing of the house was arranged at short notice owing to my personal time restrictions. From the offset Millie was both professional and friendly throughout. She clearly explained everything regarding selling and answered my questions. When I called the office a couple of times after her visit to ask further questions she gave me the time to answer them, didn't make me feel rushed but a valued customer. A credit to her office in her whole approach.

Jess · 27 February 2022

5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani · 28 December 2021

5/5

Trustpilot

Excellent mortgage advice

This review is specifically about the mortgage advice we received as we didn't need an estate agent for our sale.Jamie Elvin from the Hove branch gave us incredible advice. Our circumstances were tricky and unusual - we were struggling to find a good mortgage with other online brokers and were against the clock. Jamie went above and beyond, searching for good solutions. He explained the process clearly, answered questions quickly and is clearly very knowledgeable. Thank you Jamie!

Charlotte · 30 March 2022

5/5

Trustpilot

I had a great experience with Fox and…

I had a great experience with Fox and sons (Hove Church road) they were professional and extremely helpful. Every time I have a question or was unsure about anything they were very quick to get back via email. I would recommend fox’s and sons especially as new buyers and not knowing a lot about what needed to be done and when they helped through the whole process. I used Jamie Elvin the in house mortgage adviser who was also brilliant and really easy to work with, and Keira Jarvis was also amazing and really persistent in pushing through our sale. Thanks for your help

Alex · 7 December 2021

5/5

Trustpilot

First Time Buy

I have just started the process to buy my first home, I have had fantastic service from the whole of the Gosport team, especially Gemma my mortgage advisor, she has been fantastic the whole way through, from the big details to the smaller details. I have been kept in the loop every single step and my mind is always at ease. I would strongly recommend Fox and Sons Gosport to anyone looking for a property in the area. Thank you all very much!!

Jason · 4 October 2021

5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita · 26 August 2021

5/5

Trustpilot

The mortgage advisor is THE BEST!

I cannot recommend Daniel the mortgage advisor enough!! He has helped us so so SO much over the past few months with our everchanging situation and he always supported us in the kindest, most knowledgeable and understanding ways. His advice was so invaluable and he was always quick to come back with whatever we needed. For someone who doesn't really understand all this technical mortgage stuff, he was extremely patient and good at explaining things. His exceptional customer service and natural ways, also meant he was ALWAYS a pleasure to speak to. Thank you so much Daniel!

FG · 3 August 2021

1/5

Trustpilot

No customer service

Fox and Sons Mutley Plymouth have been chasing us to value and market our property for several months. They came along a few days ago, promising to “work on a valuation” that same afternoon, but not a peep out of them since. Very disappointing considering the number of times they rang to arrange a viewing!

Helen · 31 October 2024

Agent replied · 24 December 2024

Dear Helen, We are terribly sorry to read this review. we take all feedback seriously and this will be dealt by the area management team, to ensure we keep good levels of service moving forward. apologies again.Fox and sons

5/5

Trustpilot

Fox and sons Hove

The team at the Hove branch are fantastic. Always attentive and professional, If I need a question answered it's never too much trouble.Jamie Elvin arranged multiple mortgages for me, he has an incredible head for numbers and overcoming seemingly impossible situations with ease and speed.Kiera is so friendly, helpful and professional, she would almost always be the first one to answer when I called.I have no hesitation in recommending the team at Fox and sons Hove.

Linda · 25 February 2022

5/5

Google

We have had a positive experience selling our house with Fox and Son, Crewkerne.We were very impressed with the professional way they marketed our property. The video tour was great. Throughout the process Ben was our point of contact and communicated fully at all stages of the process. Thank you.

Kevin · 25 April 2024

5/5

Google

The best Estate Agent in this area. We have dealt with many others but Fox & Sons clearly stand out from others. We have viewed many properties through them and finally purchased one. Ben, Laurence and the team have been very helpful throughout the entire process. Their support is amazing for any small or big issues; be it the property, the mortgage or the solicitors; everything is taken care very professionally . We received very clear information and advice for our requirements. We know very well where to go next time. Thank you team Fox & Sons.PositiveResponsiveness, Quality, Professionalism, Value

Gayen · 14 June 2021

5/5

Google

We had our house valued with Fox & Sons. Ben was so professional and did so much research beforehand to make sure he was giving us an accurate price. He also brought hand outs of other properties in the area to give us an idea of where our house sits in the market, I thought this was a great touch as I had no idea. Ben was really knowledgeable and answered all the questions I had along with keeping me up to date about potential houses coming on the market we may be interested in, I'd definitely want to deal with him again.PositiveProfessionalism

Stacie · 14 June 2021

5/5

Trustpilot

Fox and Sons Yeovil.

Having recently returned to the south west i was struggling to find a property in the Yeovil area due to being in a complex situation and due to the huge demand in rental properties. After being told no a million times, Fox and Sons in Yeovil got in contact, it was Leon. He took the time to understand my situation fully, and then arranged a viewing of two properties for me and after three months of being told “No, Sorry”, Leon had found me the perfect property and Landlord. I move in tomorrow, its been a long process but Leon has kept me up to date throughout and has been on the phone or on email any time i have needed to ask a question or get an update, where i have spoken to other members of the team, they have been fantastic too, Leon however, has really stood out and gone above and beyond any other letting agent i have experienced over the years. Thank you Leon for picking me up, giving me hope, and getting me into a beautiful property with a fantastic landlord when you really were my last hope. You put me at ease, and restored my faith in letting agents, having been given false hope and lies over the past three months by others.

Laura · 21 May 2021

5/5

Trustpilot

Fox and sons hastings the good guys

Hassle free sale of our home , sold in 4 weeks , property was on with pcm for 8 months I approached fox and sons they said they would do there best to sell in 4 weeks and they did , very happy with the service , I was congratulated immediately once I accepted an offer , very close to asking price I must thank Callum , Alex and Charles they have been very very helpful and always replied quickly to my calls and e mails , I used fox and Sons 22 years ago to buy the house and I had great service then and I just wish I had asked them before asking pcm as the house would of been sold months ago , but today I am very happy it’s finally sold with the professional company they are Ken Press

KEN · 18 May 2021

5/5

Trustpilot

Professional, friendly and hard working team in Worthing.

I recently used Fox and Sons, Worthing, to sell my house. The team are professional, friendly, hard working and knowledgeable. It is such a hard decision and process, to sell your home, and the team in Worthing were very supportive. I removed my house from the market for personal reasons in the end, but I had a lot of viewings and 2 great offers.

Ms · 14 May 2023

5/5

Trustpilot

Professional service...

Earlier in the year I chose Fox & Sons at Waterlooville to sell my Mums flat.Kieran was my point of contact and he was extremely helpful & friendly throughout the process, keeping me updated with progress and contacting the conveyancing solicitor when necessary.He was very easy to work with throughout the sale, always available to answer any queries and always professional.

Jayne · 6 August 2023

5/5

Google

There's nothing nice about moving house except knowing eventually the stressfull procedure will come to an end and life goes on, hopefully in the home of your dreams. Our stressfull journey was made far less so because of Daisy. Such a …

Phil · 16 April 2025

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review Phil. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Fox and Sons Hailsham…

Shannon and Claire at the Hailsham branch were very helpful on the purchase of our house, they even chased the sellers solicitors for us to get a few things moving and always responded to our emails. It wasn’t the easiest purchase, and the transaction wasn’t smooth, through no fault of theirs, and we were happy with the service we received, and finally completed 01/08/25

Sam · 7 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fox and Sons's Google reviews
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