Trusted Agent profile · Solihull
★★★★★
101 reviews across 1 platform
49a, Station Road, Knowle, Solihull, B93 0HN
Senate Property Services's office in Solihull, at 49a, is rated 4.5 out of 5 across 101 reviews on 1 platform, including 101 Google reviews rated 4.5.
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
5/5
GoogleFriendly service, helpful and quick to respond to queries. Thank you to Justyn, Charlotte and the rest of the Knowle office.
Thank you for choosing us as your Agent Amy , it is always a pleasure working with you.
5/5
GoogleCharlotte made moving into my first property a very easy process, would definitely recommend Senate.
Thank you so much Henry, you know where we are if you need anything at all. Wishing you all the happiness in your new home.
5/5
GoogleI couldn't be more appreciative of the team. They have been professional and supportive throughout. My move was annoyingly complicated yet Horton and Senate were cooperative and compassionate; exactly what you need during a hectic move. Thank you all again for all of your support and responding to my 1001 questions. I would recommend this company within a heartbeat.
Dear Shan, thank you so much for taking the time to review, we were delighted to have been able to assist. Wishing you all the happiness in your new home.
5/5
GoogleCharlotte was very professional and a pleasure to deal with.
Dear John many thanks for your lovely review, I am delighted to have been able to help.
5/5
GoogleWe had an issue with our deposit, and Charlotte really helped us to resolve it. She was proactive, caring and supportive to help us resolve the issue in a timely manner.
Thank you Kelvin for your kind review, this is very much appreciated. Thank you for bearing with me whilst i resolved for you. wishing you and your family all the very best for the future.
5/5
GoogleMy experience with Horton & Senate has been great. They are quick to resolve issues and provide information. The communication is always speedy and efficient. They’re really helpful and I will continue using them and would definitely recommend to anyone.
Thank you so much Dara, we are delighted to help , thank you for choosing us as your agent.
5/5
GoogleA very good experience, being undecided about renting or selling a property, the team were very accommodating and supportive. The having decided in renting the team proceeded to do all necessary checks within record time!! Thank you, Janice
Thank you so much Janice for your lovely review , it has been an absolute pleasure as always ! Thank you for choosing to use us as your agent again!
5/5
GoogleExcellent and professional quick friendly service and very helpful in helping us to sort out all our concerns and needs for a new home.Working with Sarah Maud has been great. I highly recommend Senate Property Services.
Dear Terry Thank you so much for your lovely words, it was a pleasure working with you.
5/5
GoogleJust brought a house through Senate and by far the best estate agents I have ever used. Kerry was amazing with keeping me updated and chasing solicitors and other estate agents to make sure was still on track. When I went back for another viewing to measure up the estate agent was amazing at offering helpful hints for the houses set up to make the most of the space given. Could not recommend more abs if I ever sell a house would 100% be using them again. Thank you so muchPositiveResponsiveness, Professionalism
5/5
GoogleThe team is incredibly professional and knowledgeable and eager to find solutions for the landlords. I will recommend them to anyone who is in need of their service.
Thank you Sandy for such a wonderful review, we are always here for you and the team!
5/5
GooglePeter, Kerry and Gemma were absolutely fantastic dealing with our house sale, nothing was too much trouble and there was always a speedy response on the other end of the phone. It was a very personalised service, they were professional, discreet and ready to help with anything. If you’re wondering which estate agents to use, I wouldn’t even look anywhere else, you won’t be disappointed.
5/5
GoogleI have been with the H&S for a little while now and they are very good. The team have always been very responsive and helpful.
Hi Matthew, It has been our pleasure to assist you with the rental/sale of the property and I’m sure we can celebrate in Morton’s
5/5
GoogleThe staff are helpful, honest and professional. They are reliable and keep you fully informed. We are very pleased with the service we received.
Dear Lisa Thanks so much for your review, it has been our absolute pleasure to help.
5/5
GoogleI would like to give a grat review for Senate property. I rented a property from them for about 3 1/2 years and been a great time. It's been a great time spent in the property, they're professional, and always there whenever you need them. When left the property all worked well. Thumbs up for Kerry and the team. I would recommend them to anyone. Thanks for everything.
1/5
GoogleAbsolutely pathetic service. I did viewing for one of my friend and the agent told me washing dryer and refrigerator comes along the apartment. When he moved in we were shocked to see both missing and the agent casually told him that te tenant took it with him. Agents didn’t even bother to make sure that the letter box keys are handed over and now they say we also don’t have it. Such a mess to deal with for someone who has just moved to UK hoping for some support from the agents who are there to help us in this move. Even the second set of house keys are not getting to my friend as the agents say they ll keep those. Won’t recommend to anyone
5/5
GoogleThe team at Senate Property Services have done an excellent job in renting my properties over the last 5 years. They provided help and advice in preparation of the properties, brought forward good quality tenants which resulted in the properties being let within days of being marketed. There is good communication throughout the whole process and I would not hesitate in recommending the services of Senate.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from Charlotte, very supportive and always prompt to answer your queries.
Dear Cyriac Thank you so much for your kind words, you know where we are if you need anything ! Best wishes
5/5
GoogleWonderful experience for our first rental, Charlotte communicated perfectly through the whole process and was lovely during our viewing. Would definitely recommend!
Thank you so much for your wonderful review, its been a pleasure to be able to assist you.
5/5
GoogleGreat company to deal with and always happy to help when required.
Hi Alex, thank you for the kind words we are happy that we I have been able to assist you in getting things resolved.
5/5
GoogleFriendly and efficient. Quick follow up with queries. Very happy with support during our search for a rental property.
Dear William, thank you so much for your kind review. Absolute pleasure to have been able to assist.
5/5
GoogleGreat company, I use this company to manage my portfolio and have to say they give an outstanding service. The team are ready to help and go the extra mile. Highly recommended.
5/5
GoogleI highly recommend this company. There was attention to detail and a smooth process with the staff keeping me informed all of the way. I felt they were genuinely interested in selling my house rather than just being a number. They knew the answers to questions from possible buyers.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have been with Horton & Senate estate agents for the second year They are amazing and they give the best service and advice I highly recommend them
Dear Ash, It is always a pleasure, thank you for your kind words.
5/5
GoogleAbsolutely incredible service, I can not praise them highly enough! They've all been very helpful and friendly and answered any questions or concerns I had. Amazing!
Thank you so much Jodie, its been our pleasure, always here should you need us. Best wishes
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