Every review we hold for the Solihull office, from every platform, shown as written. First names only.
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5/5
TrustpilotDan from Renewals
Dan from Renewals handled our renewal very well. He was pro-active , responsive a good listener and always polite .
Un Β· 28 September 2024
Agent replied Β· 22 October 2024
Thank you for your kind words, it was a pleasure assisting you.Kind regards,Dan
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5/5
TrustpilotGreat experience working with theβ¦
Great experience working with the company and Vinoath Selvakumar in particular. He was very helpful in helping me renew my tenancy agreement. Appreciate his responsiveness and professionalism at all times. Thank you so much
Tanya Β· 4 January 2024
Agent replied Β· 22 October 2024
Dear Tanya,It was a pleasure to assist you.All the best for the future.Kind regardsVinnie
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5/5
TrustpilotGreat Experience
Excellent service from Louna Del Barrio and Oliver Hepplewhite, professional, attentive, and made the entire process smooth and hassle-free!
LZ Β· 25 October 2024
Agent replied Β· 28 December 2024
Dear Mr Liu,It was a pleasure helping you with the rental of your property. We hope to work with you again soon.Best wishes,Oliver and Louna
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5/5
GoogleReally professional service from Hunters, Solihull. No ask is too much, they are happy to help and are flexible in their approach. Always get a prompt response to any queries.
Heather in particular has been really helpful and is friendly and has a great attitude. Really professional agent.PositiveResponsiveness, Professionalism
Danielle Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you very much for your kind comments.
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5/5
GoogleJames helped me with getting into my current property. I was struggling to find anywhere to rent for months but with his help he got me into a lovely house that I'm happy in. Thanks π β¦
Emma Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you for your review, we are glad we were able to help you find your new home.
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5/5
TrustpilotGreat Estate Agent
Adam and Maisy have been amazing. The sale was seamless with great communication throughout the process. I strongly recommend them if selling in the Ashtead area .
JO Β· 22 May 2024
Agent replied Β· 22 October 2024
Thank you for your kind review, it has been a pleasure working with you. All the best,Maisie and Adam
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5/5
TrustpilotThanks a million Ellie
The whole team was exceptionally helpful and supportive. Can't recommend them enough.Very high level of professionalism and outstanding communication.
Amir Β· 7 October 2024
Agent replied Β· 22 October 2024
Thank you so much for leaving a review, Amir. It is great to receive this feedback and I am pleased we could help you find a property to rent.ThanksEllie
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5/5
TrustpilotTom Watts βAMAZINGβ estate agent
Tom Watts βAMAZINGβ estate agent, canβt thank him enough deal done in 3 weeks, upfront, honest, efficient not normal words you say about estate agents but true, enlightening experience
Christine Β· 12 April 2024
Agent replied Β· 22 October 2024
It was delightful working with you Christine, I hope Ellie enjoys her new home. Many thanks Tom
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5/5
TrustpilotMy experience with Henry Nwokejiobi
My experience with Henry Nwokejiobi, my property manager, has been great. He has been very responsive and handled all of my requests with speed and kindness.
MJ Β· 7 June 2024
Agent replied Β· 22 October 2024
Thank you very much Min Jo Lee for your words of appreciation. I will do all I can, to make sure I deliver the best customer service, without fail. Thank you once again.
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5/5
TrustpilotFantastic experience renting a propertyβ¦
Fantastic experience renting a property with knight frank Islington offie. Any issues were dealt with promptly, and Phillip handled the return of deposit in an organised and fair way. Would recommend!
Lottie Β· 2 March 2024
Agent replied Β· 22 October 2024
Thank you Lottie for your kind review. All the best in your new home. Phillip
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5/5
TrustpilotVinnie from Renewals
Vinnie from the Renewals team was helpful, courteous, and prompt. I missed an earlier email, but he was on the ball to gently remind me to review the matter. He was professional and thorough in his dealings.
AA Β· 17 April 2025
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5/5
GoogleWe were impressed by the professionalism and level of service provided by Jordan Bassett who we feel went over and above what we expected in respect of our sale. We believe that without his hard work the chain would probably have broken down and he more than anyone else drove the sale through to completion, dealing with issues and communicating with us every step of the way. Highly recommended.
Simon Β· 11 October 2023
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5/5
TrustpilotThanks a lot for helping me to find aβ¦
Thanks a lot for helping me to find a house of my dreams! Your agents are top of the top))
Michael Β· 13 September 2024
Agent replied Β· 22 October 2024
Thank you Michael for your kind words. We are so pleased the team were able to assist you in finding the perfect home. Knight Frank
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5/5
TrustpilotProfessional and friendly service
Excellent service from Beth in lettings. Professional, prompt and proactive. My search was complex, and the KF team in Esher did everything they could to assist. Highly recommended.
Donna Β· 22 April 2024
Agent replied Β· 22 October 2024
Hi Donna, thank you for your kind words. I really appreciate it. It has been great working with you; thank you for your consistent updates and transparency throughout and best of luck with the search continuing in London. Best, Bethβ
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5/5
TrustpilotVinnie from renewals department handledβ¦
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Mark Β· 13 March 2024
Agent replied Β· 22 October 2024
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
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5/5
TrustpilotI am really happy with Brigette fromβ¦
I am really happy with Brigette from Renewals. She was prompt, professional, and highly experienced. Thanks a lot. Will recommend her to my friends!
Nina Β· 4 July 2024
Agent replied Β· 22 October 2024
Hi NinaThank you for your review and it was lovely my pleasure assisting with your lease renewal. I am glad we concluded it swiftly. Kind regardsBrigette
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5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Nicole Β· 8 August 2024
Agent replied Β· 22 October 2024
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
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5/5
TrustpilotEhteshaam Ahmed
Ehteshaam Ahmed, thank you for your prompt and excellent work in dealing with our rental account.
S Β· 11 November 2024
Agent replied Β· 28 December 2024
It was a pleasure assisting you and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Best wishes, Ehteshaam
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5/5
TrustpilotSmooth, hassle free
Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!
James Β· 7 August 2024
Agent replied Β· 22 October 2024
Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!
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5/5
TrustpilotWe feel so privileged to have Josh asβ¦
We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.
Yarkin Β· 28 March 2024
Agent replied Β· 22 October 2024
Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh
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5/5
TrustpilotEmma Soanes
Emma Soanes provided excellent property management services in her time looking after my apartment in SW6 (London). He comms were timely and she came to me with solutions rather than problems.
Rob Β· 16 February 2024
Agent replied Β· 22 October 2024
Thank you for your lovely review Rob, it was a pleasure to manage your apartment and I will still be at Knight Frank should you need any assistance in the future!Emma
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1/5
GoogleMy parents viewed a property in Hampton-in-arden, they were handed a brochure and told they have 15mins. When they got inside there were other people wandering around. Once in they sped around to the garden they were approached by someone else asking for the way out, then an elderly woman fell badly up a step and they tried to help her too. In the meantime the estate agent was outside oblivious. They just don't seem to care. We bought our property 6yrs ago through them and they almost lost the sale a week before we were supposed to exchange. Seems nothing has changed unfortunately.
Tiger Β· 23 October 2022
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5/5
TrustpilotTop Marks!
If only all estate agents were like these! Fantastic experience from start to finish with the sales team in Esher. Pro active but not pushy and excellent communication. Wouldn't hesitate to recommend.
Lisa Β· 23 January 2024
Agent replied Β· 22 October 2024
Hi Lisa, many thanks for the review, it has been a pleasure to look after your purchase, thank you for your help in making it so smooth. Adam
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5/5
TrustpilotCharlotte Maclean - Outstanding Customer Service
Charlotte been managing our high end apartment and been advising with all aspects of property management. Excellent Customer service. Highly recommend.
Selvi Β· 18 August 2024
Agent replied Β· 22 October 2024
Thank you so much for your kind words. Its has been a pleasure working with you. Please donβt hesitate to contact me should you require anything else. Kind regards Charlotte
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.