1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
Trusted Agent profile · Solihull
Burchell Edwards Shirley reviews in Solihull
★★★★★
476 reviews across 2 platforms
183 Stratford Road, Shirley, Solihull, B90 3AU, B90 3AU
Burchell Edwards's office in Solihull, at 183 Stratford Road, is rated 2.9 out of 5 across 476 reviews on two platforms, including 206 Google reviews rated 4.1.
Reviews
Every review we hold for the Solihull office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotBridgefords Stafford work for their…
Bridgefords Stafford work for their landlords and do nothing for the tenants. Abysmal service throughout are 18 month tenancy and lengthy delay in receiving our deposit back.
5/5
GoogleExcellent service by Jessica ! Genuinely interested and helpful !
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
GoogleVery good customer service and sorted everything out that i needed. Tia Blake in particular was very helpful with everything we needed.PositiveProfessionalism
5/5
GoogleExceptional service provided by Chantelle from Shirley Branch Very pleasant, professional and extremely efficient Highly recommended, 5 STARS N Hussain BirminghamPositiveResponsiveness, Professionalism
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleWe had received an excellent service from Patrick Jean who supported us throughout the process of purchasing our property...thank you..👍 …
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
5/5
GoogleTop service. Couldn't complain one bit. Staff always on hand to deal with any questions or queries I had.
5/5
TrustpilotBridgefords in Stalybridge
Bridgefords in Stalybridge, excellent communication and photographs. Very impressed.
1/5
TrustpilotIncompetent
Agree with all other reviews. This company failed in every possible way.
1/5
TrustpilotTerrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
TrustpilotAwful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
TrustpilotAwful company
Awful company, apathy seems to be their mantra
1/5
GoogleRating only, no written review.
Agent replied · 8 September 2025
Thank you for bringing this to our attention. If you could email us at complianceresidential@connells.co.uk with more information we’d be glad to investigate further.
1/5
TrustpilotTerrible
Terrible.I would not trust these people with your property.
5/5
GoogleGood agency. Nice mortgage advisor. Clean. Quiet. And nice one.
1/5
TrustpilotNegligent and lazy.
Negligent, unhelpful, lazy, lazy, lazy, profiteering, lazy and horrid.
5/5
GoogleVery nice agency!
Agent replied · 9 November 2024
Ecaterina, thank you so much for your great 5* rating! We're delighted to hear that you had a positive experience with our agency. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thank you Louise.
1/5
GoogleRubbish!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
