Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA succesful sale and move within 5 months
My property was put on the market in April and I was able to vacate on 9 September. I felt the property was overvalued when it first went on the market but an adjustment to the asking price resulted in a lot of viewings. I was advised of all viewings and was kept up to date with proceedings. Communication was good and there was always someone to answer my queries/concerns. Although it is generally a stressful time, the way the D M & Co staff handled the project made it less so. Their customer service was excellent and I would recommend D M & Co to any potential seller.
David · 26 September 2024
★★★★★ 5/5
TrustpilotEfficient and friendly service
Efficient and friendly serviceKathy and Elaine were a joy to work with. One or other were quickly available for any queries we had. We were impressed with the quality of the marketing material, particularly the drone footage. The house sale was not the easiest but Kathy and Elaine worked hard to see it through. Thank you both.
Carole · 29 March 2023
★★★★★ 5/5
TrustpilotBest estate agent I've ever used.
I've moved home about 12 times and always been disappointed with the estate agents . NOT WITH DM! They're really nice, very professional and have great strategies to help sell your house quickly, at the best price. Mine was on the market for about 2 weeks and I had 3 simultaneous competing offers. Post sale, they went the extra mile to help smooth the path to completion. I will definitely use them again next time. I'm happy for you to contact me if you have any questions about them.
Andrew · 15 August 2017
★★★★★ 5/5
GoogleI am very speechless don't know how much to praise them! Finally we are back on our old road in Small Heath! Excellent communication and kept their promise. Bought a house from AM Home Sellers, they were always in contact with me especially when I had issues with my solicitors, my agent and our buyers solicitors. Highly recommended, will defo use these agents in the future. Chiedza and her colleagues are fab!
Yasmin · 11 April 2023
Agent replied · 24 October 2024
Thank you so much for your lovely review, we are glad that we could offer some support when things started to get a little stressful.
We would be absolutely delighted to support you again the next time you need our services.
★★★★★ 5/5
TrustpilotDream Accomplished
Hi Rav, Kathy & Alison,
Kirtan · 14 September 2026
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company, all they did was show up and open the door.Didn't push the property, potential buyers were having to ask for information about the house and area. After several accepted offers were withdrawn in under 24 hours, we decided to cancel our instruction to with them.They were very rude and dismissive of our reasons to leave them. We had to ask for the return of our keys, which later one of the keys was just thrown onto the porch floor, compromising the security of the property, another 36 hours before the other key was returned. Disgusting.
SAR · 12 May 2022
Agent replied · 23 December 2024
Dear ‘SAR’I am disappointed to read the above. My team focusses solely on the high levels of customer service that it delivers day in, day out. To read the above is quite frankly heartbreaking - or at least it would be, if the facts of the matter were correct. Best wishes,Dominic Murphy
★★★★★ 5/5
TrustpilotI recently purchased a house through…
I recently purchased a house through Victoria, she was amazing! When looking round the property she wasn’t in a rush to get us out of the property, she gave us time not like other recent viewings we have had over the last 6 months. She kept me in the loop and also pushed things forward as much as she could to get us the property. Thank you again Victoria you are a credit to the business!
Jessica · 27 October 2022
Agent replied · 23 December 2024
Hi Jessica - thank you so much for your kind words. I will pass this on to Victoria - she will be thrilled! :)
★★★★★ 5/5
TrustpilotGood job - well done!
I deal with Ann on a regular basis and have known her for many years ; she is helpful and always pushes to get tranactions through to completion. She is also empathetic to the needs of the clients and treats each client with respect . I would recommend Ann
Sarah · 29 September 2023
★★★★★ 5/5
TrustpilotSuper service
The team have worked tirelessly for us through our moving journey.I loved our home specs, photos and video. They were very professional and showed our house in the best light. The sales team did a great job with viewing and forwarding offers. David and the sales progression team were exceptional. Always profession and they kept me informed throughout. They would follow up with vendors, purchasers, solicitors, surveyors and anyone else that needed it. A great service and they were are worth their weight in gold.Thank you
Mark · 3 May 2022
Agent replied · 23 December 2024
Mark, apologies for the late response to this. Thank you so much - in such a competitive market, there are plenty of agents to choose from - If there is anything we can ever do to help in the future, please shout. All the best, Dominic
★★★★★ 5/5
TrustpilotWonderful Service
A very supportive service received in selling our home. From the beginning of the process right through to completion the team were on hand to guide and follow up to make this process as easy as possible. Ann Wood took the lead for us and was wonderful, and the wider team were always on hand to answer our questions which were many after living in our home for over 50 years. A super service received.
Lee · 8 November 2024
★★★★★ 5/5
TrustpilotGreat personal service from start to…
Great personal service from start to finish in selling my property.
Jayne · 17 November 2025
Agent replied · 22 November 2025
Thank you so much for your wonderful review. We’re delighted to hear that your experience with Peter, Emma, Ann and Victoria was seamless from valuation through to completion.
The team will be thrilled to know their personal support and regular communication made a real difference. We’re especially pleased that our Keyflo system helped keep everything clear and on track.
Thank you for trusting DM & Co. with your sale and for your recommendation. It means a great deal to all of us. If we can help with anything else in the future, we’re always here and happy to assist.
★★★★★ 5/5
TrustpilotHighly recommended
Fantastic and efficient service, really friendly team - with special thanks to Amy who is extremely pleasant to deal with and was always on hand to deal with any queries. Thank you so much.
Carolynn · 13 July 2024
★★★★★ 5/5
TrustpilotSeamless Experience
Ann, Julie and Victoria were all very helpful in helping me secure my first home. Always helped with any queries and kept me in the loop from their side at all times. All in all was a very straightforward process thanks to help from them.
Joel · 29 November 2023
★★★★★ 5/5
TrustpilotThe guys at DM came and valued our…
The guys at DM came and valued our house and arranged a couple of open weekends. Within 2 weeks we had 8 offers, most of which were above asking price. The DM team were proffessional and open throughout the process, supporting when required and offering wise advice. They have the personal touch that the large estate agents cannot give.Daniel Brookes has given us a 100% during what can be a stressful time. Thanks Daniel.
Michael · 29 September 2018
★★★★★ 5/5
TrustpilotSuperstar Ann…
Ann & the team have worked tirelessly to complete the sale of our probate property, always available and actioning requests in a timely Manor throughout and above all pushing both sets of solicitors to do what they’re actually paid to. Without Ann we’d probably still be sat waiting for solicitors to sit up and do things!
Richard · 4 February 2024
Agent replied · 23 December 2024
Thank you Richard - Ann certainly does have an ability to get sales moving! All the best, Dominic 🙏🏻
★★★★★ 5/5
TrustpilotAbsolutely brilliant service the whole…
Absolutely brilliant service the whole team.
Lynn · 11 August 2026
★★★★★ 5/5
TrustpilotIncredible
Incredible! Victoria and her team have been outstanding from start to finish and I cannot thank her enough for helping my family find our dream home.
Natalie · 31 March 2022
Agent replied · 23 December 2024
Thank you Natalie - so pleased to have been able to help, it is really tough in this market but we do try our very best at all times :)Enjoy your new home! X
★★★★★ 5/5
TrustpilotHighly recommended Agent - Steph Payne
The company is currently managing my property, namely by Steph Payne. Brilliant property manager, well recommended! Steph holds a vast amount of experience which really helps me as the landlord make the right decisions. Thank you!!
Akbar · 19 November 2025
★★★★★ 5/5
TrustpilotDavid was professional & helpful
David was professional & helpful, always returning our phone calls when asked. He helped to make sure that our move went ahead on the due date despite several hiccups along the way.
Jane · 19 December 2020
Agent replied · 23 December 2024
Jane - thank you for your kind words. Never an easy process, pleased that we could be of assistance.
★★★★★ 5/5
TrustpilotPremium Service
Great Estate Agent with excellent communication skills who provided regular updates whilst ensuring the chain moved forward promptly all the way through to completion. Overall a great experience dealing with Kathy and the Premium Team, would definitely recommend.
Tom · 7 October 2024
Agent replied · 23 December 2024
Thank you Tom - I know that Kathy and the Premium Team enjoyed working with you. All the very best in your new home and we look forward to working on future projects. All the best, Dom
★★★★★ 5/5
TrustpilotA positive purchase experience
A positive purchase experience. Thank you Ann for your hard work.
Charlie · 24 July 2023
Agent replied · 23 December 2024
Thank you Charlie :)
★★★★★ 5/5
TrustpilotFrom Lettings to Sales - 10/10
Being new to the area, we started looking at rental properties. when a sale property came on the market that we liked and we viewed, from the lettings team, sale viewing, progressing, closing the experience was brilliant, I dealt with also all the team from Chiara, Ann, Victoria, Alex, Evie and the rest of the team (and apologies if I have missed anyone), 10/10 on comms, updates, and progressing the transaction, and understanding our needs and requirements,
Umar · 22 May 2024
★★★★★ 5/5
TrustpilotHelpful, local service with great professionalism !
I have bought and sold through DM on a property and would recommend their services without question. Despite a collapse in a chain through no fault of DM tjhey were v supportive and proactive on achieving a sale quickly again with great after sales support. Many many thanks to Dan, Ann, the big boss Dom and the wider team for their help on securing a pre completion Christmas!
Michael · 21 December 2018
★★★★★ 5/5
TrustpilotExcellent sale experience
We have had an excellent service selling a house, Warren has been friendly, approachable and efficient from the start. Always quick to respond on the many inevitable questions that arise, he has an ability to offer helpful hints just when you need them. His people skills built on experience are reassuring in what could otherwise be a difficult process. Thank you very much!
MARTIN · 30 September 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
