Martin & Co Slough reviews

★★★★★ 1/5

Google

I am also going to put a picture of the Silver fish that is in our property over 8 weeks ago we have been told by Jagdish that the property is very high standards and no issues. So now I am experiencing this issue. So this company is ran by a family. They all are working together and feeding lies to their tenants but then Jagdish is the person that is the biggest issue, she bullies, breaks up families due to her not getting her own way because she is deflecting every opportunity. Made a complaint to take it to the Property Ombudsman, Jagdish has made her family member Harvey, to deal with the resolution for the complaint. Hmmmm this is bias and you all are related and always will naturally have your own backs but unfortunately I cannot say that about my family as Jagdish Gandam has now split up me and my family. To Martin and Co, you are now running to my parents telling lies to them and giving out information of our business without my permission. You are trying to cause trouble for my family. You are breaching GDPR which now I shall be making a report to GDPR about the breach you have done Jagdish. You ran to my parents because you are in the wrong because you have to sort out all the issues and send me all the deposit from the last property back as you have lied about the last property deep clean. You have moved us into a property with mould and damp issues and health and safety issue with the extractor fan being blocked way before we moved in. Hmmm where do i start? First of all letting me and Kelly my partner move into a property in Slough with Living Mould. I sent pictures and 8 weeks later nothing has been fixed but took 2 other people to take the same pictures of the issues and nothing done. My last property with Martin and Co, Jagdish had lied to us about the end of tenancy clean on 2 occasions. Jagdish had also badly communicated to us alot of the time same as Harvey and Harpreet and Kelly all bad communication and Kelly has been saying since our last property in Maidenhead that you are trying to improve your communication. Jagdish had me and Kelly my partner come in to sort issues out and I had to leave work 3 hours earlier and lost out on 3 hours wage because of the appalling communications and false promises. Jagdish also had promised us that we would have our deposit back when we last came in with my mother and to find out she didnt process this and I had to chase again but once again blamed somebody else. I have no choice to post my honest review to this page as me and my partner are very fed up of all this and also moving us into a property that has had mould and damp issues longer than we have been staying there. Harpreet and Harvey work together and make out customers didnt say things to them when me and kelly explained about having the bed taken out because we have our own bed to support our backs as we suffer with back issues. We are now also experiencing the mould is affecting our lungs and breathing and not only that I am ASTHMATIC. The reason why at the Maidenhead property we never said anything or complain about anything because there was no issues! Martin and Co also have a tenant above my parents in slough and had their water leak through to my parents home and they have been chasing Martin and Co since 2025 November and still isn't rectified but Martin and Co are just arranging things without even communicating with me and kelly about our issues and my mothers property too. I am here to apologise for doing this honest review and my review is actually on going right now. Jagdish had commented several times that the flat in slough is very high standards and new with no issues. Definitely not right! Moved us into a property with Living Damp and Mould. The extractor fan was full of dirt and dust which this is a fire hazard but it took 6 weeks to rectify this.

Brandon · 22 May 2026

★★★★★ 1/5

Google

Edit after tenancy ended (still 1 star, but I'd give 0 if I could): Martin & Co Slough were by far the worst estate agents I’ve ever been with. As well as being generally useless (see original review below), they were also completely dishonest and overall, unprofessional. I’m honestly shocked these sorts of dealings are allowed in a major chain. The only saving grace is that they didn’t hold back the deposit, which I was sure they would considering their other conduct. Firstly, they were unable to simply reissue a contract. All they needed to do was change the years and they managed to get multiple things wrong: put in clauses about professional cleaning being required (which is no longer allowed) and even got my partner’s email wrong. Despite us telling them the email was wrong, they didn’t amend it and subsequently sent the contract with all our personal details in to the wrong email address. During Covid, our landlord tried to give us notice, when 6 months’ was required. M&C still tried to give us 2 months’ notice, this was something they should’ve known about being a chain agent. Jag even tried to tell us that we should show our landlord sympathy and ensure we vacate the property, telling us some story about the landlord losing his job, and needing to move back into our property as he was no longer able to pay the mortgage on the home he lived in. I’m fairly sure this story was not true, but asking tenants to feel sorry for their landlord when we were reliable tenants paying him >£1000 a month is laughable. Anyway, we dug our heels in and insisted it was illegal to give us less than the 6 months’ notice and once we used the word “illegal”, they backtracked. Surprisingly, the story changed, and in the space of a weekend, the landlord lost his job, gave us notice, and amazingly managed to secure a new job and so decided not to give us notice… As well as the more major concerns above, we also had to continually chase about important checks, like gas safety certificates each year, something every other agent I’ve been with does smoothly. Jag’s professionalism in particular was just poor. Bad grammar and most of her emails did not make sense with long convoluted sentences. Very surprising for a supposed director of a business. Very glad we’re out of that property now! Old review: Useless and unresponsive. We were originally with Maidenhead branch and suddenly had emails telling us to change our standing order to the Slough branch as Maidenhead had been taken over. These emails were sent a week before the actual take over and we had had no prior communication about this. They just expected us to change a standing order for >£1000/month to go to someone new from a quick email. We had no idea at the time if this was legitimate and it was handled very unprofessionally. Since being with Slough branch, emails have gone unanswered and if I ring up no one seems to know what is going on.

J · 28 November 2025

★★★★★ 5/5

Google

I recently moved out of a property managed by Martin & Co, and the experience was excellent from start to finish. I mainly dealt with Harpreet and Kelly, who were both professional, friendly, and very responsive. They resolved all issues we faced during the tenancy quickly and efficiently, making the whole renting experience smooth and stress-free. The move-in and move-out processes were straightforward. We had the property professionally cleaned before leaving and received our full deposit refund without any problems. Thank you to Harpreet, Kelly, and the Martin & Co team for their great service, I would definitely recommend them to others!

Vinith · 29 October 2025

★★★★★ 1/5

Google

The most disgraceful and unethical agency I’ve ever dealt with. Martin & Co, especially Callum, should be ashamed. I viewed a property and paid the holding deposit within hours. They confirmed they received it, then went completely silent. No updates, no replies. I chased them nonstop. Only four days before my move-in date, they casually told me it was rented to someone else. This is not miscommunication, this is deceit. They either took my deposit knowing it was already gone, or let multiple people pay while keeping the ad up. Pure exploitation. They cost me time, money, and caused serious stress. Zero integrity, zero professionalism. Avoid them like the plague.

Lim · 31 July 2025

★★★★★ 1/5

Google

My experience with Martin & Co Slough Lettings & Estate Agents was nothing short of a nightmare. After committing to an apartment and taking advance payment, they abruptly backed off due to the landlord's change of heart. Instead of efficiently resolving the issue, they dangled another apartment as compensation, only to back out again after signing the contract. This ordeal dragged on for over a month, causing immense mental stress and wasting valuable time. Their lack of responsiveness to calls and emails added to the frustration. To top it off, the handling of refunding the advance money was sluggish, and dealing with Harvey Gandam was a lesson in unprofessionalism and rudeness. Save yourself the trouble and steer clear of Martin & Co.

Asima · 28 December 2024

★★★★★ 1/5

Google

My experience of Martin & Co. was a nightmare. Although an initially positive start with Harpreet before moving in, this quickly went downhill. The apartment was cleaned to a low standard by the previous tenant which was noted in the inventory report. Upon moving in, bugs were discovered on the bed and sofa. The agency were informed immediately but as it was after 2pm on a Saturday, there was no one available to contact me back. However, no one that I spoke to informed me of that until after phoning multiple times and talking to various different people on the Saturday and Sunday. Although they contacted pest control, it was another two weeks before this issue was rectified in full. The oven and hob weren't working and then a water mark which was visible upon viewing had grown significantly since then. I was informed that they'd be waiting to ask the landlord about this and told me I'd already cost the landlord too much money. They eventually relented and replaced the oven and hob, but did nothing to address the water mark, dismissing it as a "cosmetic issue". This water mark later became a full leak which wasn't resolved for at least a month (not including any paint work - this was done the month beforeI moved out), and even moved to the bathroom. Communication with this agency from start to finish was constantly lacking, particularly by Harvey and Jagdish. After the tenancy was completed, I waited the agreed time to receive my deposit - it didn't come. I phoned multiple times to speak to any of the three agents that I'd been dealing with, but none responded until I after sent a follow up email. The level of incompetency those in charge of this company show is astounding.

Emma · 28 December 2024

★★★★★ 1/5

Trustpilot

The most disgraceful and unethical agency I’ve ever dealt with.

Martin & Co, especially Callum, should be ashamed. I viewed a property and paid the holding deposit within hours. They confirmed they received it, then went completely silent. No updates, no replies. I chased them nonstop. Only four days before my move-in date, they casually told me it was rented to someone else.

Shawn · 25 July 2025

★★★★★ 5/5

Google

Ahoud had a job offer in Slough which meant we had to look for a place urgently. We work with Harpreet and from the off he was very accommodating. Once we agreed on an apartment it was a smooth process from the off. The only thing we required was a car park key which yet again once reported to Harpreet he made sure we got it asap. Really recommend this agency and especially Harpreet for delivering a first class service. Regards, Michael and Ahoud

Michael · 9 May 2024

★★★★★ 2/5

Google

As tenants, we could have not be happier with the service we had when we initially viewed the flat. Nothing but professionalism from Callum, who in particular had been so kind and helpful with our flat search. I didn’t experience any chaotic block viewings or exhausting bidding wars with, unlike many agents that will put you through that with the current market. Very respecting agents, and I was shown multiple properties, upon viewing couldn’t rate them highly enough! Unfortunately now we have been renting a flat for a few month the experience has completely changed. It’s a real real shame. Callum was really helpful, but we were then handed over to Deborah and we have had such a hard time getting anything fixed or sorted and our contact also took a very long time to sort as well. It’s taken numerous emails and back and forth, with misspelled responses and having to clarify the simplest things over and over. We had several things that were promised to be sorted upon starting the tenancy, now 5 months later we’ve barely gotten anywhere, and the whole process has been exhausting to say the least. We’ve had no apology for any of the numerous mistakes and delays we’ve had and it’s a real shame. It’s really been a very demoralising experience being a tenant here and having no control over getting things fixed in your home, we feel it would have been far easier to deal directly with the landlord thought sadly that was not an option.

Abi · 9 May 2024

★★★★★ 1/5

Trustpilot

My worst experience with Martin & Co Slough…

My experience with Martin & Co Slough Lettings & Estate Agents was nothing short of a nightmare. After committing to an apartment and taking advance payment, they abruptly backed off due to the landlord's change of heart. Instead of efficiently resolving the issue, they dangled another apartment as compensation, only to back out again after signing the contract. This ordeal dragged on for over a month, causing immense mental stress and wasting valuable time. Their lack of responsiveness to calls and emails added to the frustration. To top it off, the handling of refunding the advance money was sluggish, and dealing with Harvey Gandam was a lesson in unprofessionalism and rudeness. Save yourself the trouble and steer clear of Martin & Co.

Asima · 5 April 2024

★★★★★ 5/5

Google

I recently bought a house in slough as an investment and decided to call a number of letting agents to value my house. I decided to use Martin and Co Slough due to the professional manner in which they came across. It has been let now for since 6 months and now I realise the value of using a trusted letting agent. It's stress free and they manage to get great tenants at a very good monthly rental rate. I'm looking to buy again and I would strongly recommend Harvey and his enthusiastic team to assist in any matters property related.

FJ · 29 July 2019

★★★★★ 5/5

Google

I have just finished the process of renting a flat with Martin & Co and I am very glad to leave my review here, for future people like me, who might be looking to rent. From begging to end, Oliver Cole, the person who guided me through the whole process, was always very professional, clearly knowing what he was talking about, quick to respond to emails and ready to help in anything needed, at any time. I totally recommend this company,l. From my personal experience, I would recommend Oliver Cole. Everything will be properly taken care for you!

Paulo · 11 May 2018

★★★★★ 4/5

Google

Where Should I start ? Great Experience! We have rented through Martin & Co for first time now, directly moving far from INDIA to UK into a flat. I have earlier interacted with couple of other agency in past, but remotely working with Martin was as smooth as we are locally present. Their staff are highly professional and personable (shout out to Callum and Pawan). Jagdish is highly inclusive and has way out for all your issues / concerns. I can't recommend Martin & Co enough. Thank you all for work you do, the experience was very comfortable. - Vikram S.

Vikram · 10 May 2022

★★★★★ 5/5

Google

I found the letting the process with Martins and Co Slough entirely effortless. Harvey was on hand to allay any fears and answer all questions I had. I found the staff at the agency to be personable, competent and completely professional. On more than one occasion they went over and above what was expected and as a result I highly recommend them.

Sajaad · 20 January 2017

★★★★★ 1/5

Google

I used Martin and Co because I felt the Harvey who was the sales director was personable and seemed genuine. Whilst he is a nice guy, I would not recommend using Martin and Co to anyone. There has been a number of fundamental problems, i.e they placed a tenant into my flat but did not verify their income, they do not do an income and expenditure so take the tenants income as gospal. The tenant promised to pay the deposit in instalments but never did and Martin and co never informed me of this. Augusts rent was never paid and it took Jag until October to reply to my email. She doesn't take notes on the call meaning she forgets and never follows through. When you chase again, Jag will tell you, she is waiting on you for something (unknowing to me). At the moment, the tenant owe deposit, 2 months rent and Martin and Co, cant even serve a section 21 because they are unaware how to. I am still trying to deal with them but it is clear they either do not care or do not know how to handle the tenant who should never have been put in my flat in the first place

Reena · 21 February 2022

★★★★★ 3/5

Google

My experience with Martin & Co Slough was mixed. While some agents weren't as responsive, I'd like to give a big shoutout to Callum at the Office in Slough! He was incredibly professional, helpful, and always kept me informed. Thanks to his efforts, my overall experience with Martin & Co was positive.

Thomas · 11 May 2024

★★★★★ 5/5

Google

I’ve left this review to the end of my tenancy (March 2023 to March 2024) so I could give a complete review of Martin & Co. Slough. Initial contact was with Harpreet. Professional. Very polite, and prompt. Came across as someone who loves his job and cared about helping people. Very refreshing and impressive. 5 stars. Flat viewing went really well, with Callum arriving on time and showing me around the very well presented flat. 5 stars. Check in was carried out by Chris (from Inventory Elephant). Very professional, transparent check in service that gave me time to verify the check in report and dispute any areas I did not agree with. 5 stars Tenancy - repairs to a broken shower took a bit too long to fix (due to unavailability of the regular plumber). This could have been dealt with better. As it took about 6 weeks and repeated emails to get the issue sorted). 2 stars Repairs to faulty lighting were carried out very quickly. An electrician was sent round to assess the issue and repairs were carried out in the same week the issue was reported. 5 stars Ending of Tenancy: Contract suggested I would be informed of renewal arrangements 3 months in advance but this happened about 1.5 months which gave me little time to make alternative arrangements (human error?) - 3 stars Check out service was done by Chris (from Inventory Elephant). Again, 5 stars. The check out report was clear and compared the check in with the check out. No issues were found (apart from fair wear and tear for a 1 year tenancy) as I deep-cleaned the property prior to hand over. My deposit was returned in full. Overall, I’ve had a good experience with Martin & Co Slough, and I would recommend/use their services in future.

Udo · 28 December 2024

★★★★★ 5/5

Google

Entire team is good and effort taken to help you and support. Pierre is good guy as he understands requirements easily and gives consumers a choice and holds strong in decision making. But do not forget to speak all details. 2nd time review - Pierre and team has been always good.

Anand · 13 July 2018

★★★★★ 5/5

Google

Had a pleasant experience when renting out 2 of my apartments in slough. the lettings team were able to find me good tenants without any issues. I could relax knowing Callum and Sav had my best interest when managing my property and keeps me updated on any changes. There is always the fear of dealing with a nightmare agent and luckily this was not the case. Would recommend them highly.

Larry · 15 March 2022

★★★★★ 5/5

Google

Pierre was a very kind and helpful letting agent that I was served with, in the Slough branch. Within very limited time, he sorted out everything in a clear manner so that I could promptly move into my new flat. Thanks to him and all the staffs!

Young-June · 8 April 2019

★★★★★ 5/5

Google

Thanks to Pierre, I’ve found a place called home. He is very diligent and listens to your requirements carefully to ensure that you will get the property of your choice. Super helpful and highly recommended if you need someone who has insights of Slough.

Ivan · 29 July 2019

★★★★★ 5/5

Google

Thanks to Pierre, I’ve found a place called home. He is very diligent and listens to your requirements carefully to ensure that you will get the property of your choice. Super helpful and highly recommended if you need someone who has insights of Slough.

Ivan · 5 July 2018

★★★★★ 5/5

Google

Review about Pierre Dupont : Pierre is a very approachable person. He tries to resolve all the queries/ issues to the best of his ability and to the satisfaction of the tenants. I would recommend all to utilise his efficient services.

Ganesh · 29 July 2019

★★★★★ 1/5

Trustpilot

Incredibly rude estate agents who are…

Incredibly rude estate agents who are only interested in bullying tenants and helping landlords avoid their obligations. Kelly Hall and Jagdish Gandnam are the worst of a very poor team!

Fawaad · 5 February 2026