Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot rate Hilton King and Locke highly enough, particularly Jenny Hall (Head of Lettings).
From my first contact with Jenny, she has gone above and beyond to find a wonderful home for my wife and I to rent.
Unlike many of the other estate agents I had spent weeks trying to contact to arrange viewings, Jenny got back to me almost immediately and booked me into to see two properties at short notice, the first of which we loved and ultimately rented. This was particularly helpful because my wife and I had only a short amount of time to find a property to rent and were returning from having lived overseas for two years. Jenny was incredibly knowledgeable about the area and transparent which was also very reassuring for me as a tenet.
Once we moved into the property, Jenny and the entire Hilton Locke and King team have been fantastic in resolving a few teething problems which are an inevitable part of renting any property.
Not only did Jenny work tirelessly to coordinate between us and the landlord but she also intervened with several third parties to help get our issue resolved. The issues were dealt with promptly and with great sensitivity and care. More than that, Jenny was incredibly personable with my wife, to the extent that she went as far as to buy my wife flowers, something which was incredibly appreciated as we waited for an issue to be resolved.
I really cannot rate Hilton Locke and King highly enough. Having previously had some bad experiences renting, I never thought that I would be writing such a positive review for an estate agent. If you are looking for a property to rent in and around the Langley area as we were, however, Hilton Locke and King come strongly recommended.
Tom · 24 October 2023
Agent replied · 23 October 2024
Hi Tom,
It is fantastic to hear your positive and enthusiastic review for Jenny. Jenny is amazing and we have passed on your thoughtful words onto her. Reviews like this mean an awful lot to us as a business so many thanks again!
★★★★★ 5/5
GoogleI have thoroughly enjoyed working with Becky! From the very first viewing up until our offer being accepted Becky’s communication, professionalism and friendly approach has made the experience so enjoyable. We’ve gained a lot of trust in Becky and will keep in touch! Alisha x
Alisha · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review, Alisha.
We are delighted to hear how positive your experience has been with Becky. She takes great pride in providing excellent communication, professional advice and a friendly, supportive service, so it is fantastic to know she has made your journey so enjoyable.
Congratulations on having your offer accepted. We wish you every success with the rest of the buying process and look forward to helping you through to completion. Thank you again for your kind words, and we are sure Becky will be delighted to hear them.
★★★★★ 5/5
GoogleThe team at the branch is brilliant...very friendly and The Guy is The KYLE...he is fantastic and very professional...will keep you update and always reply the call.
Manmeet · 10 October 2025
Agent replied · 10 October 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleI sold and purchased through Hilton, King and Locke and the service was outstanding from start to finish. I predominantly spoke with Kyle who was incredibly personable, professional and helpful at all times; nothing was too much to ask. I had good impressions about Hilton, King and Locke previously, but my recent experience has further cemented that. When compared to my interactions with other local estate agents, I would recommend HKL every time, whether buying or selling, or both! 10/10!
Jack · 4 July 2025
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for choosing HKL for both your sale and purchase. We are delighted to hear that your experience was outstanding from start to finish and that Kyle provided such personable, professional and supportive service throughout.
Buying and selling at the same time can often be a challenging process, so it is fantastic to hear that the team helped make everything feel smooth and that nothing ever felt too much trouble. Your comments about returning to HKL and finding your recent experience strengthened your already positive impression mean a great deal to us.
Thank you again for your recommendation and for placing your trust in HKL. We wish you all the very best and many happy years in your new home.
★★★★★ 5/5
GoogleThe lettings team have been so helpful from the start, Jenny and Anna answered all my questions and helped me find a beautiful place to live. It genuinely feels they care about their tenants as much as they do their landlords.
Allex · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review. We are delighted to hear that Jenny and Anna were able to support you throughout your search and help you find a beautiful place to call home.
Providing helpful guidance, clear communication and creating a positive experience for both tenants and landlords is something we care deeply about, so it is especially lovely to hear that this came across in your experience. Your kind words mean a great deal to the team.
Thank you again for choosing HKL and we wish you many happy years in your new home.
★★★★★ 5/5
GoogleProfessional run family business, Jenny their Lettings manager has been very helpful in sort out the finer details the of our property. Always very knowledgeable and professional, I would not hesitate in recommending her to any prospective landlords .
Tasneem · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for your recommendation. We are delighted to hear that you have had such a positive experience with our lettings team and that Jenny’s knowledge, professionalism and support have helped with the finer details of managing your property.
Providing expert advice, clear communication and giving landlords confidence and peace of mind are all things we pride ourselves on, so it is fantastic to hear this reflected in your experience. Your kind words will mean a great deal to Jenny and the wider team.
Thank you again for choosing HKL and for placing your trust in us, we wish you all the very best for the future.
★★★★★ 5/5
GoogleSuch an amazing team at hilton king and locke (specifically Jenny and Anna!)
My year long tenancy went as smooth as can be (signing contracts, viewings and move out). I could not think of anything they could improve on☺️
Yasmin · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for your kind words about Jenny and Anna. We are delighted to hear that your tenancy experience was such a positive one and that everything from viewings and contracts through to moving out went so smoothly.
Providing a seamless, supportive and professional service throughout every stage of the lettings journey is exactly what we aim for, so it is fantastic to hear this reflected in your experience. Your comment that you could not think of anything we could improve on truly means a great deal to the team.
Thank you again for choosing HKL and we wish you all the very best for the future.
★★★★★ 5/5
GoogleI've been a client of HKL for many years as a landlord. Jenny Hall in particular has been an absolute diamond throughout. Professional, responsive and always willing to help. I really appreciate all her hard work and support.
Ange · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for your continued trust in HKL over so many years. We are delighted to hear that you have had such a positive experience as a landlord and that Jenny has provided such outstanding support throughout.
Her professionalism, responsiveness and commitment to helping our clients are qualities we are incredibly proud of, and it is especially lovely to hear that her hard work and dedication have made such a difference to your experience over the years.
Thank you again for your continued support and for choosing HKL to manage your property. We wish you all the very best for the future.
★★★★★ 5/5
GoogleCiara has been a real friend throughout the sale of our house. She is thorough professional helpful and a real asset to Hilton King and Locke. I would HIGHLY recommend this estate agent. I wish they could help with buying our property in Dorset.
Fossil · 10 October 2024
Agent replied · 10 October 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleJenny Hall at Hilton, King and Locke is amazing! We rented a property through her and could not have been happier throughout our stay. How professional, helpful and friendly Jenny is, is far above and beyond what I could have expected. I …
RICHARD · 10 October 2024
Agent replied · 10 October 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 1/5
GoogleThey claimed the whole deposit and made false claims I was surprised to see the audacity with which they have done it and didn’t give the reason of notice too.
Aqeel · 10 June 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your feedback. We are sorry to hear that you feel disappointed with the outcome of the deposit process.
We would, however, like to clarify that we do not make false claims against tenants, nor do we make unilateral decisions regarding deposit deductions. Our role is to act as an intermediary between landlord and tenant and help facilitate a fair resolution.
Any proposed deductions are considered using the evidence available, including the independent inventory clerk’s check out report, alongside the views and representations of both the landlord and tenant. Where agreement cannot be reached, the deposit protection scheme provides an independent dispute resolution process.
As we do not have the full details of your situation from your review, we would welcome the opportunity to discuss this with you directly and review any concerns you may still have.
Thank you again for your feedback and we hope to have the opportunity to speak with you further.
★★★★★ 5/5
GoogleI have been renting with Hilton, King and Locke for eleven years and they have always been friendly and professional. Jenny Hall always goes above and beyond in making sure everything is perfect, a true professional in the industry and an absolute pleasure to deal with.
Adam · 25 November 2025
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for your continued trust in HKL over the last eleven years. We are truly grateful for your loyalty and delighted to hear that you have consistently had such a positive experience with our team.
It is especially lovely to hear your kind words about Jenny. Her professionalism, dedication and commitment to delivering exceptional service are qualities we are incredibly proud of, and it is fantastic to hear that she continues to go above and beyond to support you and make sure everything runs smoothly.
Thank you again for choosing HKL over so many years and for your kind recommendation. We wish you all the very best for the future.
★★★★★ 5/5
GoogleGreat communication throughout the process. Very friendly team a massive thanks to Kirsty, Kyle and Ciara who made the process very easy for our first property.
Tom · 10 January 2025
Agent replied · 8 August 2025
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleExcellent service by the whole team of Hilton King, especially Ciara!!
She is simply outstanding, very professional, and the best in dealing with complex situations with such a calm approach. …
Jaswinder · 10 October 2024
Agent replied · 23 October 2024
Hi Jaswinder,
Thank you so much for your five star review! Ciara is fantastic and we will pass your kind words onto her! Thanks again!
★★★★★ 3/5
GoogleAt the start they were really good, however as time went on it appeared that at times the communication between the staff was not great. More the man in sales, didn’t appear to know details came across at times as quite pushy . Esp when we …
Net · 10 October 2025
Agent replied · 22 June 2025
Thank you for the review and I am extremely sorry that you feel our service fell short of usual high standards.
Please contact me directly to discuss your experience on 01753 480060 or … More
★★★★★ 5/5
GoogleHK&L were great when I wanted to sell my flat this year. They were super responsive when I emailed or called and never left me waiting too long for an answer. When we accepted an offer and the other sides solicitors weren't that great, the …
Sarah · 10 October 2025
Agent replied · 8 August 2025
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleI wish I’d sold my house through Hilton, King and Locke!! I purchased a property from through them and they were excellent throughout the process. My contact was Kyle, who is an absolute pleasure to deal with. You can tell there is a real team effort and I have no hesitation in recommending them. Carry on with the great work!!
Vince · 16 April 2025
Agent replied · 10 October 2026
Thank you so much for your wonderful review and for your kind recommendation. We are delighted to hear that, despite purchasing rather than selling through HKL, your experience with the team was such a positive one.
It is especially lovely to hear your comments about Kyle. His professionalism, communication and approachable manner are qualities we are incredibly proud of, and it is fantastic to hear that he helped make the process such a positive experience. We also really appreciate your recognition of the wider team effort behind the scenes.
Thank you again for your kind words and support. We wish you many happy years in your new home and all the very best for the future.
★★★★★ 5/5
GoogleExcellent letting service from the whole team at Farnham Common
Mark · 10 June 2026
Agent replied · 10 October 2026
Thank you for your wonderful review. We are delighted to hear that you had such a positive experience with the lettings team at our Farnham Common office. Providing a professional, supportive and seamless service is exactly what we aim for, so your kind words mean a great deal to the whole team. Thank you again for choosing HKL and we wish you all the very best for the future.
★★★★★ 5/5
GoogleWe dealt with Ciara in sales, and she was amazing from start to finish! Our solicitors weren't the best communicators but luckily for us Ciara kept us in the loop about the whole sale process. Highly recommend Hilton, King & Locke. We are now in the same area as Hilton, King & Locke and will be sure use them for again, hoping we find our next property through them. Thank you for all your help, Ciara is an asset to the Farnham Common branch. Best wishes, Naz & Aftab Ahmad
Naz · 24 October 2022
★★★★★ 5/5
GoogleI’ve been renting a property for the past 3 years from a lovely lady that uses Hilton King & Locke as her agent. I have to say from start to finish HKL have been great! in particular I wish to mention Jenny Hall. I have never had the pleasure of meeting Jenny in person but she has been my main contact at HKL from day one. I’m moving now as I have managed to buy somewhere but HKL have been a lovely estate agent to deal with over the years. Jenny Hall has always made herself available when I needed anything and has always been super quick at responding and dealing with any issues. Even the process of new potential tentants coming to view the flat have been done with the least inconvenience to me thanks to Jenny. Thank you Jenny & the team would definitely recommend this agent quality property and quality service start to finish!
Laura · 24 October 2022
★★★★★ 5/5
GoogleI sold my flat with HKL Farnham Common in July 2022. Having had my property on the market for almost two years with another agent and unsuccessfully didn’t sell my property, I decided a change of agent was needed. When I first met Ciara Evans, straight away, her manner warm, friendly and professional. She booked an appointment quickly and came to value the flat on the same day. Within four weeks I was fortunate to receive an offer. Throughout the process, Ciara was exceptional. She did an amazing job keeping me up to date with every step and was very efficient with ensuring the process was moving along as quickly and as smooth as possible as well as making sure her colleagues were informed and could help me in her absence. Ciara’s invaluable years of experience of the industry shone through and she comes highly recommended to sell a property. Thank you very much :-).
Danielle · 24 October 2022
★★★★★ 5/5
GoogleWe recently purchased a house through HKL Farnham Common and couldn't recommend them more! Ciara has been amazing from the very first viewing, answering any questions that we had and helping us with chasing solicitors. She consistently kept us in the loop and always replied to emails quickly. If we come to sell we would use HKL without a doubt. Thanks again Ciara!
Danielle · 24 October 2023
★★★★★ 5/5
GoogleCiara has been excellent and is a credit to your company
Kevin · 10 October 2024
Agent replied · 10 October 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleHKL letting service absolutely exceeds my expectations. Thank you Jenny
Karen · 10 October 2024
Agent replied · 10 October 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
