Every review we hold for the Slough office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlethe WORST realtors in SLOUGH. if you are looking to buy or rent then DONT I repeat DO NOT use their service. Their estate management is a rip off and no one ever answers your queries. They are not helpful in anyway and keep bouncing you around! We made the BIGGEST MISTAKE of our life by renting out a place through them and we were assured that any minor wear and tear will be taken care of by the property management firm which was HAART so the taps were leaking and one of the wooden flooring was squeaking along with their being fungus on some of the walls as the place we rented did need some work and we were ASSURED that it would not be a problem and would be fixed and till now its been around 6 MONTHS but NOONE has don't anything about it. so guys if you are looking to rent a place DO NOT pick this agency cause you will be sorely disappointed and I know after writing this review we might not get our lease extended but we just needed to get the word out there to save someone else the trouble we have gone through. Bunch of fraudsters and liars who feed us a bunch of lies just to get us into the property. They really need to work on their ESTATE MANAGEMENT TEAM who looks after the property cause if this keeps on going with other people they would surely have no business left!
Zuneera · 22 June 2018
★★★★★ 5/5
GoogleVery happy with Kassandra and the Haarts team managing the sale of my house. Attentive, helpful, fast and friendly service all the way through. Always happy to help and go the extra mile.
J · 21 June 2022
Agent replied · 20 June 2024
Dear J Siffleet, I hope you are well, and thank you for taking the time to provide our colleague Kassandra with positive feedback. It is very much appreciated. We note there are a number of agents within area to choose from, however we are so grateful you chose us. Kind Regards, Haart.
★★★★★ 5/5
GoogleRecently had my property valued by Heats of Slough, particularly by Alun Graham. What a positive experience compared to other estate agents I approached. I found Alun Graham to be extremely helpful, payed attention, and extremely professional in all manners. Highly rate the service so far!
BazP · 22 June 2019
Agent replied · 20 June 2024
Dear Mr Pereira, Thank you for leaving such great feedback about your experience with haart Slough estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Alun haart Slough estate agents
★★★★★ 5/5
GoogleEmilio I really appreciate all your support and help to make us satisfied .thank you for your good service
Happy new year
RachidLaajel2017 · 21 June 2023
Agent replied · 20 June 2024
Dear Rachid, Thank you for taking the time to provide our colleague Emilio with a 5* Star Review. We are so pleased to hear you have been happy with the service received. Kind Regards, Haart Lettings.
★★★★★ 5/5
GoogleEmilio has provided excellent customer service. Amazing agent, answered to our question straight and gave the best info. Professional, experienced and knowledgeable.
Malina · 21 June 2023
Agent replied · 20 June 2024
Dear Malina, Thank you for taking the time to provide our colleague Emilio with a 5* Star Review. We are so pleased to hear you have been happy with the service received. Kind Regards, Haart Lettings.
★★★★★ 5/5
GoogleThanks for the great service Beatrice!
Islam · 13 June 2024
Agent replied · 20 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleReally lovely service from Shannon.
Marwa · 25 June 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave a Google review for Shannon, we love to hear about positive experiences! Thank you again, Haart Slough Lettings.
★★★★★ 1/5
GoogleAs a Landlord I have received very poor service from this Branch.
On July 9th 2014 Haart Slough took an existing tenant to court on my behalf without my prior consent due to 32 days payment arrears; giving me 1 week notice to appear in court on July 16th although I was abroad. Since I could not attend, I had to pay a £420.00 for someone from the agency to accompany my solicitors and confirm the amount owed.
The tenants were ordered to vacate on July 30th by the court, on August 21st after me having to chase Haart for a status report, they replied on Aug 28th confirming they had the keys.
On Aug 4th I requested a close-out statement for the old tenants, to include Inventory-check out, dilapidation costs for work that needed to be carried out, and information about the deposit to submit a claim to my Landlord Insurance. After many email follow ups, they informed me on Sept 1st the property needed work to be re-let; but still no details of inventory or statement close-out.
To date on Oct 1st I still do not have any closure of the situation despite writing and escalating to the Branch Manager and central Haart Property management teams.
I am still trying to close this out directly with them because they are holding onto the Inventory check-out, Repair Invoices and Rent Statements, but will be taking this soon to the Property Ombudsman and ARLA as I am currently unable to close this out, and submit my claim to my insurance company.
Regards
Alonso Prato
Alonso · 23 June 2015
★★★★★ 5/5
GoogleWe rented a property via Haart recently and wanted to thank the agency and Emilio in particular for smooth and quick process, professional advice and for successful navigation through certain ambiguities.
Vladimir · 21 June 2022
Agent replied · 20 June 2024
Dear Vladimir, Thank you for taking the time in providing our colleague Emilio with a 5* star review. It is very much appreciated. We hope to work with you again in the future. Kind Regards, Haart Lettings Slough.
★★★★★ 5/5
GoogleTalked to parasjot bedi and atul on phone regarding viewings of house in Langley. They both were very helpful regarding my queries and provided all information quickly.
Had nice experience so far. Thank you.
Vedik · 25 July 2024
★★★★★ 5/5
GoogleWonderful estate agent to deal with. Emilio in Lettings organised and dealt with me, he is a wonderful asset to the Hart company, he excels in customer service. I highly recommend the service at Haart Lettings, Slough.
Monica · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to provide positive feedback for our colleague Emilio Ascione. We are really pleased you are happy with the service received, and once again thank you for allowing Haart Lettings Slough to find suitable tenants for your property. There are so many Estate Agents within Slough, and we are so grateful you chose us to work with. Kind Regards, Haart Lettings Slough.
★★★★★ 5/5
Googlewe have used Haarts locally in Slough for our buy to lets. We receive good service from the branch. I will recommend you to use them.PositiveResponsiveness, Quality, Professionalism, Value
Khadija · 25 August 2022
Agent replied · 20 June 2024
Dear Khadija, Thank you for taking the time in providing our colleague Emilio with a 5 Star Review. It is very much appreciated. We know there are a number of agents to choose from in Slough, however we are so grateful you chose us. We look forward to continue to work with you. Kind Regards, Haart Lettings Slough.
★★★★★ 5/5
GoogleTejandeep Alangh has been excellent at understanding and meeting our requirements, finding two properties which closely match our criteria and price range, and has been professional throughout.
James · 22 June 2018
★★★★★ 5/5
GoogleJust sold my property via Haart: they were professional and helpful from day one. A special thanks to Mark Boone who followed the painful process until completion.
Fab · 22 June 2018
★★★★★ 5/5
GoogleProfessional service and friendly staff any Emilio Ascione, Branch manger was very helpful for speeding up process. Thanks
Shafi · 21 June 2023
Agent replied · 20 June 2024
Dear Shafi, Thank you for taking the time in providing our colleague Emilio with a 5* star service. We are so pleased to hear you have been happy with the service you have received. Kind Regards, Haart Lettings Slough
★★★★★ 5/5
GoogleI have been dealing with ahsan and he has been great. The team at slough have gone above and beyond to help me. 5* service, I highly recommend.
RAJ · 21 June 2022
Agent replied · 20 June 2024
Dear Raj, Thank you for taking to provide us with positive feedback. It is very much appreciated. Ahsan works tirelessly to ensure the service provided is of the highest standard. Kind Regards, Haart Lettings Slough.
★★★★★ 5/5
GoogleCurrently instructed Emilio at Haart Slough to let and manage my flat. Quick respond to my queries and a week after visiting my flat the tenants were found. Impressed and efficient job👍PositiveResponsiveness, Professionalism, Value
Lynn · 21 June 2021
Agent replied · 20 June 2024
Dear Lynn, Thank you so much for your positive feedback, and allowing Haart Lettings Slough to assist with renting your property. Kind Regards, Haart Lettings Slough.
★★★★★ 5/5
GoogleA very good experience with Satbir Bhullar who informed me about land and btl opportunities in which i potentially may be transacting on one. I will definitely be coming to her again for all my future property/land investments.
Ali · 21 June 2020
Agent replied · 20 June 2024
Thank you again for taking the time to let us know how Satbir did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!
★★★★★ 5/5
GoogleMy name is Muhammad Suleman and I'm very satisfied with the Haart Estate Agency on 76 High Street, Slough. It was a very nice experience working with them. All the staff were very helpful and supportive. I would like to show appreciation and praise especially to Syed Bokhari - the Lettings Negotiator. He is an extremely generous, friendly and amiable person. Whenever I visit the Office of Haart, he welcomes me with a smiling face.
Suleman · 22 June 2017
★★★★★ 5/5
GoogleI recently used Haart Slough and found that there customer service was exceptional, Danny bhullar was a very polite and professional individual who made the whole experience stress free. I would definitely recommend them to anyone in the housing market.
Sam · 22 June 2019
Agent replied · 20 June 2024
Hi Sam, we are very happy to have provided you with such a positive experience! Thank you again for your 5 star rating and positive comments! Regards Danny & Team haart Slough
★★★★★ 5/5
GoogleI have dealt recently with Emilio Ascione 0f Slough Office and Mohsen Ali of Ealing branch and they have been very good and excellent result they achieved for me. I recommend them
Zoohair · 21 June 2021
Agent replied · 20 June 2024
Dear Zoohair,
Thank you so much for taking the time to write us a review. We really appreciate your positive feedback. If you require any further assistance in the future, please do not hesitate to let us know.
Kind Regards
Haart Lettings Slough
★★★★★ 5/5
GoogleKudos to Emilio;his customer relation is second to non,always responding to my chat morning afternoon night.EXcellent people, reliable- I have made 2 referral to them already within a week of knowing them.
TAOFEEK · 21 June 2021
Agent replied · 20 June 2024
Dear Mustapha,
Thank you for taking the time to write a review about my colleague Emilio Ascione. We very much appreciate your positive feedback, and hope you are settling well in your new apartment. Kind Regards Haart Lettings Slough
★★★★★ 5/5
GoogleAmazing customer service - prompt and well detailed response to my query provided by Emma.
Abbey · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior property Manager | Thames Valley PM
★★★★★ 5/5
GoogleExcellent communication of the entire cohort at Berkshire branch! Way to go!
Mahnoor · 25 August 2023
Agent replied · 20 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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