Trusted Agent profile · Slough

Frost Partnership Burnham reviews in Slough

4.2

★★★★★ Great

279 reviews across 2 platforms

73 High Street, Burnham, SL1 7JX, Slough, SL1 7JX

Frost Partnership's office in Slough, at 73 High Street, is rated 4.2 out of 5 across 279 reviews on two platforms, including 215 Google reviews rated 4.8.

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4.8 / 5

215

Reviews on Google

This office

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64

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Slough office, from every platform, shown as written. First names only.

5/5

Google

Wendy Taylor has been absolutely fantastic from start to finish and has gone above and beyond helping us find are perfect home.

Sarah · 24 October 2022

Agent replied · 23 October 2024

Hi Sarah Many thanks for taking the time to write this 5* review for Wendy from our Burnham Lettings office. We are pleased to hear that she has been absolutely fantastic from start to finish and has gone above and beyond helping you. We will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Wonderful service from Danielle…

Wonderful service from Danielle Sprenger We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.

Mumtaz · 16 May 2024

1/5

Google

Mark is lier he never been transparent with client he allows twice surveys on the house which wasn’t on sale. Very unprofessional please be careful with them ThanksNegativeResponsiveness, Professionalism

G · 24 October 2021

Agent replied · 23 October 2024

We take all feedback seriously and would like to look into this. Please email your contact information and details of the issue you would like to discuss to marketing@frostweb.co.uk and a manager will contact you.

5/5

Google

Wendy at Frost Partnership was so helpful and understanding she made the whole experience of moving so easy. Now as a tenant Wendy and the team are so efficient and reliable I would highly recommended Frost to anyone.

Natasha · 24 December 2018

Agent replied · 22 December 2024

Hi Natasha, Thank you so much for taking the time to write this great 5 star review. We are delighted to hear that Wendy was so helpful and understanding. We will pass your comments about her professionalism on to both Wendy and The Frost Partnership senior management team. Kind regards

5/5

Google

We purchased through Frosts some five years ago (2018), It was a well managed transaction. This year we sold my parents home through them. It reminded me what a professional outfit they are. Brilliant communicators, and very solid market knowledge on pricing etc. When I next need an Estate Agent, it will be Frosts (again)

John · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to write this fantastic 5 star review for our Burnham Sales team. It was great to read that they were brilliant communicators, with very solid market knowledge on pricing etc.. We will pass your comments on to the team and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

After searching for a place for myself and my partner for a while we were finally successful all thanks to the help from Wendy! She has been extremely helpful and professional all the way through and cannot thank her enough for everything she had done for us! We would highly recommend her and frost!

Harry · 24 October 2023

Agent replied · 23 October 2024

Hi Harry - Thank you so much for leaving this amazing 5* review for Wendy from our Burnham Lettings team. We are so pleased to hear that she was extremely helpful and professional all the way through and that you would highly recommend her and Frost. We will pass your comments on to Wendy and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

David and the whole team at Frosts have been fantastic. They have held our hand through what for us has been a drawn out selling experience and reassured us finding the best buyer and gently moving sales along. The team are friendly professional and responsive . I could not fault them, thank you

Jane · 24 October 2023

Agent replied · 23 October 2024

Hi Jane - Thank you so much for taking the time to write this fantastic 5 star review for David and our Burnham Sales team. We're so pleased to hear that you found them friendly, professional and responsive and that you could not fault them. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Great service from start to finish. Met Wendy at the property, and she was lovely and very knowledgeable. Decided to go ahead with the property and it was painless from start to finish, Having been a home owner and not having rented for over 10 years, I was a little bit nervous going in, especially considering past rental experiences where service was very poor. All correspondence from Frost was quick and concise, and we felt assured every step of the process. Recommend the team at Frost to anyone looking to go into renting, also they seem to care a great deal about the property too and getting the right tenants, so it would be ideal for Landlords looking to rent their property out stress free.

Sean · 25 October 2019

Agent replied · 23 October 2024

Hi Sean, Thank you so much for taking the time to write this glowing 5* review for Wendy and the team at our Burnham office. We're so pleased to read that you received a reassuring, prompt and professional property service. Thank you for recommending us it is very much appreciated! We will pass your comments on to Wendy and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Highly recommend!

As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!

Andrew · 13 December 2024

5/5

Google

The team at Frost of Burnham are testament to all teams and institutions within the industry. Typically and often, times are trying, but the team at Frost are always on the ball, offering good advice and feedback as necessary. It seems a lot of clients switch and hastily dance with other agencies, yet Frost of Burnham will get the job done. And they did! Daft enough to move again? No! But would use Frost? Absolutely YES!!

Jonty · 25 October 2019

Agent replied · 23 October 2024

Hi Jonty, Thank you so much for taking the time to write this superb 5* review for The Frost Partnership Burnham. It is fantastic to read that you experienced an outstanding property service throughout your move, and that the Burnham team worked hard to get the job done. We will pass your comments on to all involved and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Real review from a landlord

As a landlord, I highly recommend Frost Partnership, particularly the Slough branch. Frost Partnership have been managing my property at Slough for over 10 years. They have always provided timely communication, clear rental statements & invoices, comprehensive property visit reports, quotes from multiple contractors for price comparison to choose from, high quality contractors and newsletter updates to keep landlords abreast with changes any rules and regulations. Even when I am unable to get to my emails on time, they are always proactive in ensuring that tenants’ health & safety are prioritised and chasing quotes without delays. This gives me confidence of their commitment in providing high quality of service for both tenants and landlords. Having another property in outer London, I have not come across any other management companies that have come close to Frost Partnership level of service. They are my benchmark against all other companies. I initially signed on when the company was known as Hunt & Nash with Lee Henry. The team including Pooja, Deborah, Karen, Ciara, Rae, Arandeep, Sharon, Elaine, Joanne, Julie, Jeremy, Colin, Afzal, Eleanor, Jaskaran, Simon and Harjivan are highly professional and I cannot thank them enough for all their hard work in making everything so seamless and efficient. Having had years of experience as a property renter, as a landlord I try to only use management companies that treats tenants well.

Alf · 29 November 2023

5/5

Google

Very professional service. Sold and purchased a property through Frosts Burnham High St recently. Staff were so helpful nothing too much trouble. All viewings were negotiated in … More

Gill · 15 November 2024

Agent replied · 22 November 2024

Hi Gill - Thank you so much for taking the time to write this superb 5* Google review for David and our Burnham Sales team. We are delighted to hear that you received very professional service when you sold and purchased a property through … More

5/5

Google

I can't thank the frost partnership enough for all of the help they have given me in finding a flat to rent. I would like to specifically show my appreciation to Wendy, who has been most helpful, at every stage of my move. Whether during property viewings, organising my move or dealing with my queries post move in, she has always been responded promptly and with the upmost professionalism. Many thanks!!PositiveResponsiveness, Quality, Professionalism

Thomas · 24 October 2020

Agent replied · 23 October 2024

Hi Thomas, Thank you so much for your glowing 5* review of our Burnham team. We are delighted to read that Wendy has helped you through the flat finding process and has managed every stage with the utmost professionalism. We will pass your comments on to Wendy and to our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership

1/5

Trustpilot

Frost Partnership in High Wycombe is…

Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!

Emzy · 20 April 2022

1/5

Google

Frosts had our family house on the market for four months and managed only five viewings. They never made any proactive calls to update me and often failed to return calls. I have now changed to another agent. I would not bother using them again.

Gerard · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review, we are sorry that we did not meet your expectations as your chosen Estate Agent. The matters raised will be looked into with senior management and taken up with the office to ensure that our usually high standards are maintained. Best wishes from all at The Frost Partnership Estate Agents.

5/5

Trustpilot

You need a website revamp please…

You need a website revamp please message me

Femi · 8 April 2026

5/5

Google

We have been renting out our property with Frost Partnership (Wendy) for a while now. We have had two tenants with them so far, and couldn't be more pleased with the service we have been received. Our property has only been vacant for a couple of months, so turnaround was very quick. Wendy,kept in touch at all times....great service.PositiveResponsiveness, Quality, Professionalism

Tracy · 24 October 2021

Agent replied · 23 October 2024

Hi Tracy, That's great to read; we're so pleased to hear that Wendy has delivered such great service. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

david ,gill and all the team were great. we had so many views and interest in our house. they spent a lot of time visiting, and showing people around. and got us full asking price too. a great service to us.

Glen · 24 October 2023

Agent replied · 23 October 2024

Thank you so much for this fabulous 5* review for our Burnham Sales team. We are delighted to hear that the team provided a great service to you.We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I am so grateful to Wendy Taylor for hard work and dedication. She was on top of every detail, from the initial home search to the final closing. Her professionalism, knowledge, and kindness made the whole experience a joy. Thank you!

Simona · 24 October 2023

Agent replied · 23 October 2024

Hi Simona - Thank you so much for leaving this amazing 5* review for Wendy from our Burnham Lettings team. We are so pleased to hear that her professionalism, knowledge, and kindness made the whole experience a joy. We will pass your comments on to her and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Staff very friendly and helpful. I dealt mostly with Abbi who simplified anything I was unsure of.

Jean · 21 December 2024

Agent replied · 8 January 2025

Many thanks for writing this 5 star Google review for Abbi and our Burnham team. It was great to hear that the team was very friendly and helpful and that Abbi simplified anything you were unsure of. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

David and all the team have been professional and helpful throughout the process. It's been a difficult year for selling and Frost's have been supportive with all my questions & worries. Big thank you to them all.

Jane · 28 December 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to post this amazing 5 star Google review for our Burnham Sales team. We are delighted to hear that they have been professional and helpful throughout the process. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Frost company are really scammers

This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting. For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month

Amir · 29 August 2023

5/5

Google

I contacted Frost Partnership at Burnham for a valuation as I was considering selling or extending my lease. The service was professional and the information provided made me aware of an option to extend the lease that I hadn't considered. I wouldn't hesitate to recommend them, as their knowledge of the local market is excellent.PositiveResponsiveness, Quality, Professionalism, Value

Debra · 24 October 2021

Agent replied · 23 October 2024

Hi Debra, Many thanks for taking the time to write this 5* review for our Burnham team. We are delighted to read that the service was professional and their local knowledge excellent. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Wonderful service from Gerrards Cross

Wonderful service all round from Matthew and team at the Gerrards Cross branch. Pleasure to work with, easy to contact and quick and efficient to respond. Patiently waited for 1 whole year for the complex property probate to go through. Would 100% recommend.

Herpreet · 22 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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