Berkshire Estate Agents Slough reviews from landlords

★★★★★ 5/5

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Best Estate Agents in Slough

The Berkshire Estate Agents in the Slough is one of the best out there. As a landlord I am dealing with this agency for the past 5 years. And no point of time i had any issues with them or with the tenants they managed at my property. The properties are well looked after and kept me updated of my tenants status. The team are very professional and friendly. I will definitely recommend this Agency to landlords and tenants. Thank you Berkshire Estates Agents Team.

Richards · 25 September 2017

★★★★★ 1/5

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Rude and dreadful service

Have been clients of theirs letting our properties through them. Utterly dreadful service and rude. Lee is the "director" who essentially withheld our rent to us and was always many months late with payment. Despite constant emails and promises he tells lies and we received rudeness and hollow promises of rent payment. Spare yourself the anguish and stay away!

Ni · 23 June 2017

★★★★★ 1/5

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Rude, dishonest, unprofessional, childish, aggressive, threatening, cocky and arrogant

We gave Lee at Berkshire Estate Agents one of or houses to let in December last year. At first, he was positive, complimentary and quite personable. However, as time passed, we soon began to realize that he is nothing more than a poor salesperson who thinks he is wonderful and has no substance behind his arrogant facade. He kept telling us that he had a tenant, although no-one ever materalised, then after 2 weeks of marketing the property he tried to convince us to drop the rent, then he tried to convince us to accept a dreadful tenant who wanted to pay less than the quoting rent, give a smaller deposit than we wanted and wanted to keep several animals in the house and he eventually found a tenant after 3 months and after we told him that we would be instructing another agent. Despite multiple requests, he failed to send us details of the tenants references, failed to send us his fee agreement and failed to send us the tenancy agreement. Then, to our total and utter surprised, he moved the tenant into our property before we had even seen the tenancy agreement! The tenant was unaware of this and was also outraged, especially since they had paid Lee the rent, deposit and a substantial admin fee. When we eventually did see the tenancy agreement, it comprised several clauses which were totally unacceptable to us. When we questioned him on this, and aked him why he had allowed someone to move in without a signed tenancy agreement, he started to get rude, aggressive and threatening. He also took the rent and deposit money from the tenant, without telling us and without sending it to us. We had to instruct solicitors to deal with him and to try to resolve this matter which cost us £1,000 and Lee eventually backed down. We managed to convince the tenant that the agreement would need to change and after 2 weeks resolved this issue. However, Lee still refused to send us the money which the tensnt sent him and so we are now suing him. We own 100 properties nationwide and have never ever faced a situation like this. It is a disgrace and this guy should not be allowed to practice estate agency.

Michael · 9 March 2018

★★★★★ 5/5

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Reliable and Trustable - George

My Experience with the Berkshire Estate agency is ‘very positive’. As we are moving away from slough we wanted someone reliable to look after our property well and pay our rent on time. As a landlord we were misguided many time by other agents in our previous experiences. Trusting another estate agent was a big concern for us, but after a recommendation from my partners colleague we went with Berkshire Estate Agency. After one conversation with the Director and their team we really surprised how they made us feel assured that our property will be in safe hands. I got a chance to go and look at my property 2-3 times due to previous bad experiences and hesitation but to my belief the property is well looked after and the tenants they found us are amazing. Now I can feel relaxed that I made the right choice to do business with Berkshire Estate Agents. They are trustable and reliable. They are the right people to handover the property and one can feel relaxed. Well done Team @ Berkshire Estate Agency- Slough

George · 17 October 2017

★★★★★ 5/5

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Very Professional and Trusted

After dealing with other agents and ending up nothing but disappointment, was bit hesitated to trust another agent to deal with my properties. After just one conversation with the team at Berkshire estate agency, I changed my mind and trusted them to look after my properties. And I am completely overwhelmed with the service they have provided over the years. It’s not just one individual, the whole team are amazing and very professional. It’s been nearly 5 years as a landlord I am with this company and the service never dropped below my expectation levels. I have already recommended my friends and they have the same positive impact dealing with Berkshire Estates Agents. They are one of the best in slough and I would recommend them for other landlords and tenants. A big heart full thanks to the team at the Berkshire Estate Agents in slough. Keep up the good work.

Mark · 27 September 2017