Trusted Agent profile · Sleaford

Verified

Newton Fallowell Sleaford reviews

4.7

★★★★★ Excellent

122 reviews across 2 platforms

4 Southgate, Sleaford, NG34 7RZ

Part of Newton Fallowell, see every office.

Newton Fallowell's office in Sleaford, at 4 Southgate, is rated 4.7 out of 5 across 122 reviews on two platforms, including 88 Google reviews rated 4.7.

Google logo

4.7 / 5

88

Reviews on Google

This office

allAgents logo

34

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sleaford office, from every platform, shown as written. First names only.

5/5

Google

Fantastic friendly service from Emma and Ross at Sleaford. Made the process of selling our house so easy. Would highly recommend

Amanda · 10 March 2024

Agent replied · 31 December 2024

Thanks you Amanda. We would be lost without both Emma & Ross - Kind regards.

5/5

allAgents

I can only rate Claire and

I can only rate Claire and Amie in the Lettings Dept at Newton Fallowell with 5 *'s but if able to, I would award them 10! From initial contact Claire was extremely helpful and gave lots of advice about the property I was buying for the buy to let market. From purchasing the property to having a tenant in the house took only 3 weeks which gave me time to complete the upgrades I wanted to do and she had tenants already lined up as ready to move in as soon as they were complete. I had total trust that she would find me the right tenants for my property (she totally understands my desire for the right tenant) and I am not disappointed with the after service either. She is always available on the phone or by email and if she isn't, she is very quick to communicate with me when she is able to. If I need help with an electrician or plumber for example she has a quote for me almost by return email so I can't rate this company any more highly. I did research other companies in the area but none came up to my desired standards and I am extremely happy that this property is in Claire's hands!

Lindsay · 19 March 2021

5/5

allAgents

"I can only rate Claire and..."

I can only rate Claire and Amie in the Lettings Dept at Newton Fallowell with 5 *'s but if able to, I would award them 10! From initial contact Claire was extremely helpful and gave lots of advice about the property I was buying for the buy to let market. From purchasing the property to having a tenant in the house took only 3 weeks which gave me time to complete the upgrades I wanted to do and she had tenants already lined up as ready to move in as soon as they were complete. I had total trust that she would find me the right tenants for my property (she totally understands my desire for the right tenant) and I am not disappointed with the after service either. She is always available on the phone or by email and if she isn't, she is very quick to communicate with me when she is able to. If I need help with an electrician or plumber for example she has a quote for me almost by return email so I can't rate this company any more highly. I did research other companies in the area but none came up to my desired standards and I am extremely happy that this property is in Claire's hands!

Lindsay · 19 March 2021

5/5

Google

We have recently sold a property with Newton Fallowell Sleaford. We were very happy with the process from start to finish. All of the sales staff were always very pleasant and helpful and dealt with all aspects of the sale in a very professional yet friendly manner. We would certainly recommend them.

Alison · 2 January 2020

Agent replied · 31 December 2024

Thank you so much for taking the time to write a review, it is very much appreciated.

1/5

Google

I've been renting with them for over 2 years now and what a big disappointment I must say. Since moving in I was told the missing tiles behind the toilet waste pipe would be repaired, and over 2 years later there is still a hole in the wall. On top of that I have been asking for 2 broken taps and broken shower to be fixed for over a year now, and still no joy. I have asked numerous times for the problems to be resolved but nothing is ever fixed. I have had enough of living in these conditions.

Bill · 11 March 2023

Agent replied · 31 December 2024

Thank you for your review. I will pass on your comments to Charlotte.

1/5

Google

They are facilitating DSS discrimination. They told me I wouldn't be able to pass referencing without a guarantor or savings. Wasted my time going to view a property with them. They didn't even have the decency to call me afterwards and tell me I was unsuccessful. I had to chase for answers. Couldn't care less attitude towards the barriers they are creating for people on benefits. Was fobbed off and told to go to the council instead. Very disappointed.

Annie · 11 March 2023

Agent replied · 31 December 2024

Good Morning Annie Rosser, thankyou for your review. I have spoken with the lettings team & have had a full overview of the service/advice provided. I am satisfied that the team have followed the correct procedure & that the advice provided was within the correct timeline & based on your individual circumstances in respect of the referencing process. We do not discriminate against tenants on any form of benefits, as many of our current tenants would testify. I am sorry that this has not worked for you at this time & I do appreciate that this may have been frustrating. I apologise that you were not notified that you had been unsuccessful, this was an oversight on the teams behalf. I have seen the e-mail to you from the lettings manager apologising for this. I am advised that you have been provided with the complaints procedure & we will follow correct procedure should you correspond with us. Kind regards, Matt Foston Director.

5/5

Google

I really can not recommend this team enough. They have been nothing but supportive and responsive from day one. The support they provided us during our move was beyond exceptional and i truly beleive it would not have completed if not for Matt and Lee in the Sleaford office. Highly highly recommended, which is the complete opposite of our selling Estate Agents which required constant dialogue to get any information. Thank you too all involved.PositiveResponsiveness, Quality, Professionalism

Chris · 1 January 2021

5/5

Google

Newton Fallowell Sleaford were excellent during our house purchase. Always available, responding to all enquiries and requests in a prompt manner. Thank you.

Gavin · 13 February 2025

5/5

Google

We considered both local and internet based estate agents for the sale of of our house and after the unresponsiveness and lack of urgency of the internet options (with photos and valuation taking over 2 weeks lead time), we decided to go with the local agents. Of the various ones we had to look over our property Newton offered the best rate / quickest photos and update onto websites. The sales service was far superior to our previous experiences with other agents and the team were constantly updating us and could not do enough for us. The sale went through smoothly and I am more than happy to recommend the sleaford team (In particular Matt and Will).

Jason · 2 January 2018

5/5

allAgents

"I recently rented a property..."

I recently rented a property in Greylees near Sleaford. The service I received from Newton Fallowell and namely Claire Brighton, was outstanding. The management of all administration, relationship between myself and the landlord, and other agencies who were involved during that period was literally faultless. I have rented properties across Lincolnshire for more than 10 years through more than half a dozen agencies and this was by far the best. I highly recommend their services for a positive experience.

Nikki · 11 April 2017

5/5

Google

EXCELLENT SERVICE!!! I cannot recommend the team at Newton Fallowell enough. My family have received first class treatment over the Christmas period. Nothing was too much trouble. They communicated and guided us so much through what was quite a stressful time for my parents. They went over and above and really did go that extra mile for us. Even when things were out of their control, they remained professional and helpful and a really good point of contact for us! Thank you and I will recommend you regularly to anyone who asks :-) :-)PositiveResponsiveness, Quality, Professionalism

SAM · 25 March 2022

Agent replied · 31 December 2024

Thank you Sam. Lovely to see you last week & FYI the take away was great - Kind regards.

5/5

allAgents

"I can strongly recommend..."

I can strongly recommend Newton Fallowell as a letting agent. I had used another agent in Sleaford beforehand and I could not believe how much better Newton Fallowell were. There service was second to none and any problems were dealt with quickly and efficiently. All the Ladies were most helpful, especially Claire who handled the Handover of the property very professionally. If I ever needed to rent a property again I would only use them .

Richard · 14 April 2017

5/5

Google

All the staff at the Sleaford branch are helpful and will go above and beyond to get your property sold and assist you with your purchase. Always professional while remaining friendly and approachable. Thank you to the whole team.

Sheryl · 2 January 2020

Agent replied · 31 December 2024

Fantastic review, thank you so much..

5/5

Google

Awesome help from the staff in the Sleaford branch. Even though I was living several hours away from my property, they just made everything happen, chasing everything up when I couldn't be there. I can't thank them enough

Lee · 2 January 2020

Agent replied · 31 December 2024

A great way to end the day & another sales month. Thank you for taking the time to write this, it is genuinely appreciated - Best Wishes.

5/5

Google

Had a really great selling experience with Newton Fallowell, from valuation to completion they kept us up to date on developments and helped move things along swiftly. Would highly recommend Matt and his team in Sleaford.

Emma · 6 March 2024

5/5

Google

Of all the professional services we have used recently, I would rate Newton Fallowell the best, their commitment went above and beyond! I am happy to recommend them to anyone.

Peter · 4 February 2025

Agent replied · 23 January 2025

Thank you very much for your kind words. We hope that you are all settled & enjoying the bungalow - Best Wishes, Matt Foston - Director.

5/5

allAgents

Thank you so much to Amanda

Thank you so much to Amanda who has made this process much more easier with her quick response and helpfulness throughout. Even when moved in she was very helpful in trying to sort some move in question and things that needed attention. Thank you

Grace · 11 July 2023

5/5

Google

The best estate agents in Sleaford. The whole team are brilliant! We’ve used them to sell our house for the second time and could not have expected anything better they really are amazing!!!

Victoria · 2 January 2019

Agent replied · 31 December 2024

We hope that you have enjoyed your 1st Christmas in Australia. Happy New Year!

1/5

allAgents

I don't use estate

I don't use estate agents usually and having had issues with two of their competitors they were quick to dispel my worries and I thought it might be third time lucky. I was wrong and at one point I was sure they were working for the buyers! They gave no feedback I never knew when the purchaser was going round ( this was a sale of my in laws who had passed away, but I was only ten minutes away). If it hadn't been for my solicitor I wouldn't have know a thing. They did call to say the. Money had been transferred (an hour after my solicitor had told me) I suspect because they wanted their money. To be honest I can't see how they earned £3700. Sadly I think they are not an isolated case and were as bad as the other two estate agents initially and to be fair they were consistently poor throughout the whole process. I had to tell them no one had died in the house, you could get fast BBand, what was being left with the house etc which I felt they should have asked.

Estate · 14 February 2018

Agent replied · 15 August 2025

Thank you for your feedback. As your comments are anonymous we are unable to offer comment. Please e-mail sleaford@newtonfallowell.co.uk & we will be only too happy to discuss this with you in more detail. We do welcome all feedback as we cannot improve without it!

1/5

Google

IF I COULD GIVE LESS THAN ONE STAR I WOULD. I have been renting with Newton Fallowell for nearly 2 years now. Staff are friendly however............ My home has now been entered on two occasions without prior authorisation from myself. A tradesman has been given access to my home, which only myself and young daughter live at, without my prior knowledge. The only way I have known someone has been in my property is that I received a gas safety certificate through the post. The first time this happened, a year ago, i was overwhelmed with apologies and reasons for the mistake. Low and behold it has happened again. I have lost all faith in this company. Legally this is TRESPASS

Miss · 2 January 2018

Agent replied · 31 December 2024

Good Afternoon Miss Lunn, I am really sorry that you have had a bad experience with one of our offices. Having checked your information it appears that the issues you have had are related to the lettings element of our Sleaford branch and not our Sleaford Sales team. Our offices are part of a franchise network and do therefore operate under two different owners. Naturally, as both operate under the Newton Fallowell umbrella I would welcome the opportunity to look into the situation in more detail should you wish to contact me directly - matt.foston@newtonfallowell.co.uk or 01529 309209 Opt 1 for sales. It would be much appreciated if you would consider amending your review which has been made on the Sales page. Kind regards, Matt - Sleaford Sales

5/5

Google

Excellent staff! All very friendly, approachable and helpful. Quick to respond to enquiries via email and phone. Highly recommend them. (Sleaford estate agents)

Ben · 1 January 2021

Agent replied · 31 December 2024

Thank you Ben. We shall look forward to passing you your keys upon completion.

5/5

Google

Attended an interesting and informative evening

Mike · 10 April 2026

5/5

Google

I am selling my house through the Sleaford branch and everyone there is amazing!!! They help me whenever I need and they are always there for me. Great experience so far

Babs · 25 March 2023

5/5

Google

Nicola, mortgage advisor at Newton Fallowell, helped me find a mortgage after being told by numerous lenders that I wouldn't get a mortgage as a single parent. She explained everything and was there for advice at every stage. I bought my home through Newton Fallowell also and everyone was very helpful and friendly. Nothing was too much trouble and was made very straightforward. Would highly recommend!

Leanne · 2 January 2020

Agent replied · 31 December 2024

Thank you so much for such a great review! We hope you will be very happy in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Newton Fallowell's Google reviews

Questions about Newton Fallowell Sleaford

How many reviews does Newton Fallowell Sleaford have?

Newton Fallowell's Sleaford office has 122 reviews across two platforms: 88 on Google, 34 on allAgents.

What is Newton Fallowell Sleaford's rating?

Newton Fallowell Sleaford is rated 4.7 out of 5 across all 122 reviews, and 4.7 out of 5 on Google from 88 reviews.

Where is Newton Fallowell's Sleaford office?

Newton Fallowell Sleaford, 4 Southgate, Sleaford, NG34 7RZ.

The Trusted Agent

Is this your office? Claim your page.