EweMove Grantham & Sleaford reviews

★★★★★ 5/5

Google

The service provided by Rachel Childs has been exceptional from the start, her understanding of the market and her customer service have surpassed expectation. She understood my needs and presented the property very well attracting the perfect buyer within a week, she is equally supportive to the buyer, making it a very smooth transaction. I highly recommend her company.

Jan · 16 September 2024

★★★★★ 5/5

Google

Rachel, our realtor was absolutely fantastic. Coming from the United States, we didn't fully know the process of purchasing in the United Kingdom. Rachel walked us through everything that we needed to know and made sure that all of our needs were taken care of. She went above and beyond the call of duty and helped us tremendously to know what services were also available in the area. I highly recommend Rachel for services in the area.

Andrew · 16 September 2023

★★★★★ 5/5

Google

Outstanding service and actually saved my property sale!! If you are unsure on what local estate agent to choose in the Grantham, Ewemove are the people for the job. I had 3 valuations from 3 different agents, including ewemove however at the time i chose to proceed with Connells. This was a big mistake. After a catalogue of issues with them, i reached out to ewesome again who were just amazing to get my house properly marketed and effectively work with local buyers and wider. so much more than any other agent did. We had a few difficulties along the way with my property but Rachel Childs was amazing at smoothing over for my buyer. A stressful situation occurred which could have lost my buyer, but she really did an amazing job to ensure all parties were happy. From offer to completion, the whole process was outstanding. Rachel will literally whatsapp reply at 9pm on a sunday to give updates etc or whenever you need her. If you want a truly friendly but professional service, they really are worth every penny.

James · 23 February 2023

★★★★★ 5/5

Google

Downsizing and moving after 43 years in my property, Rachel was so supportive - more like a friend you could turn to than an agent. She was always patient and gave her time to talk over any worries I had. She was enthusiastic and sincere when selling my property and she helped iron out any problems with my onward purchase. Many thanks Rachel and team. I can thoroughly recommend EweMove.

Jennie · 2 October 2023

★★★★★ 5/5

Google

What an amazing experience from start to finish, we knew we were in good hands from the moment Rachel came to talk with us. The same day we decided to put the house on the market, we were initially a little hesitant as we had a pretty bad experience already with another estate agent in town, Rachel explained everything clearly and the wealth of knowledge and research was unmatchable and on top of this the photos of our house were so professional without us having to pay extra. Within days Rachel had sold our house and nothing was ever too much effort or a problem for Rachel, whenever I had a question she was always there to help and has always been so friendly and proactive. All I can say is I highly recommend Ewemove and I'm so glad we chose to go with them for our move.

Owen · 2 October 2022

★★★★★ 5/5

Google

My partner and me were renting a property in Grantham of which Ewe Move was the managing agent. The team at EweMove were very friendly, very professional, very thorough and always willing to help. Whenever any repairs needed doing all arrangements for the work to be carried out were made promptly and in good time. The help and advice given by the team at EweMove with all aspects of the tenancy was excellent. Overall our experience with the team at EweMove was excellent. From two very satisfied tenants. The help and advice given by the team at Ewe Move with all aspects of the tenancy was excellent. Overall our experience with the team at Ewe Move was excellent. From two very satisfied tenants.

Andrew · 2 October 2022

★★★★★ 5/5

Google

Buying and selling does not have to be a traumatic experience Rachel and her team have made this an absolute pleasure from beginning to end. Rachel is professional patient and a credit to her profession and offers a first class service If you’re thinking of selling you have to give Rachel at Ewemove a call you will not be disappointed she will restore your faith in Estate Agents

Jan · 2 October 2023

★★★★★ 1/5

Google

We have received an unsatisfactory 'service' from Rachel Childs and Steve Robinson at Ewemove. We had our offer accepted on a property advertised by Ewemove in Ruskington approximately three months ago. We were informed by Steve during our first viewing that the vendor would not cause any delays to our purchase and that it would proceed in a timely manner. Our vendor then had his offer accepted on another property approximately one week later. The property he was buying had come on the market as the previous resident is deceased. We spoke to Rachel and Steve on five separate occasions asking if a Grant of Probate had been issued on that property. We were assured by both of them that it had been and so there was nothing to worry about. I then asked Rachel how she knew that the Grant of Probate had been made and she stated that she had been informed by the estate agent at the top of the chain. I asked at this time if the solicitor at the top of the chain could confirm this, but Rachel responded that she was confident that the agent was correct and that it was not in their interest to lie or to pass on incorrect information. We then waited six weeks for a progress report from Rachel, while our solicitor conveyanced our purchase, to the point where we were ready to exchange contracts. I had to telephone Rachel and this is when she dropped a 'bomb shell', stating that Probate was still to be granted. She laughed when she was providing this unwelcome news and then went on to assure me that probate would definitely be granted within another three weeks. If Rachel and Steve had exercised full due diligence and done as I asked at the beginning of the transaction, we would have known about this situation six weeks earlier and we would have pulled out of the purchase. I would add at this stage, that neither Rachel nor Steve offered an apology for the incorrect information with which they had furnished us. I asked what would happen if Grant of Probate is not issued by the end of three weeks and she said that she had spoken to the vendor and 'Plan B' would take effect. This would mean that he would break the chain so that exchange of contracts and completion of our purchase could take place. Plan B was implemented upon my request three weeks and one day later. However, Rachel called me two days after this to provide me with the devastating news that the vendor had changed his mind and we would either have to wait an indefinite period for probate to be granted or we could pull out of the transaction. Once again, Rachel showed no empathy for our situation and did not offer an apology for passing on such disappointing news. Instead, she was extremely verbose, did not listen to me and continued to talk over me throughout the conversation. We 'hung in' the chain for another week but then decided to buy a new build instead, which would not be subject to probate nor is in a chain. Due to Rachel's and Steve's lack of due diligence at the beginning of this transaction, we now find ourselves with an abortive fee of £1000 for legal fees and also the expense of storing our furniture and having to move into rented accommodation. This is because our buyer will not wait any longer so we are completing our sale to her at the end of October. We estimate that we will be at least £3,000 out of pocket and will be living in rented accommodation until our new build is ready at the end of November. While we understand that it is the Probate situation that has ultimately caused these problems, Rachel and Steve could have employed comprehensive due diligence but did not. We found Rachel lacking empathy for our situation and she came over as arrogant on many occasions. She didn't take responsibility for passing on incorrect information and made no apology for it. Needless to say, we would not use Rachel nor Steve at Ewemove to either buy or sell a property through and would certainly not recommended them due to the unnecessary amount of anxiety and expense they have inflicted upon us.

Peter · 16 September 2024

★★★★★ 5/5

Google

I was fortunate enough to have Rachel from Ewe Move to sell my house. Following several set backs from buyers pulling out, unable to get mortgage, unable to sell their house. Rachel always managed to find another buyer. Rachel worked extremely hard for my benefit in selling my house. I would recommend Rachel and Ewe Move Grantham/Sleaford South if anyone is thinking of selling their home. Thank you very much, kind regards Martin

Maz · 23 February 2023

★★★★★ 5/5

Google

Just completed a very fast sale at the full asking price with Rachel Childs at the helm. Rachel was helpful through the whole process and was prepared to give advice prior to putting the house on the market. Later on in the process she worked hard chasing solicitors and others to achieve an incredibly fast turnaround with exchange and completion on the same day a few short weeks after the offer was accepted. Highly recommended!

Phil · 13 October 2022

★★★★★ 5/5

Google

We cannot thank Rachel and her team at Ewemove Sleaford enough for a 100% service throughout the sale of our property. We overcame one or two obstacles along the way but Rachel stood by us throughout and was only ever a phone call away if we needed any help or guidance. We would highly recommend Rachel and wouldn't hesitate to use again.

Jan · 2 October 2023

★★★★★ 5/5

Google

We have used Rachel Childs from EweMove for our property rentals over recent years, and more recently our house sale. Rachel really is a cut above the rest when it comes to Estate Agents. Nothing is too much trouble, and furthermore, she will answer your queries out of office hours and get back to you with extreme efficiency. Rachel has been an absolute pleasure and made the whole process easy. I cannot praise her efficiency and hard working ethics strongly enough. I would not hesitate to use Rachel in the future, in fact she would be the first person i phoned. Five star review from us.

Lisa · 13 October 2021

★★★★★ 5/5

Google

Rachel Childs is the most professional and effective estate agent we ever encountered. Over a few years using the so called top agents we were very disappointed in performance. They could learn a lot from Rachel who does her research on the local area, the house and the sellers needs. She filtered out the viewing tourists and we never had one inappropriate view. When she said I will sell your home we trusted her totally. In eight weeks it was a done deal! She is very approachable and fully cognisant that her clients needs are important. Never once did she fail to respond to our queries and kept us informed of everything that was going on. It was handled at all times with good humour, rad work and empathy while observing the rules of the COVID 19 pandemic. We are more than happy to recommend Rachel for everything you need in an agent. Thank you for all your help Rachel, you are a miracle worker.

Barbara · 13 October 2021

★★★★★ 5/5

Google

I would give more stars if it would let me! We put our leasehold flat on the market back in October with EweMove and Rachel took amazing photos which really caught the best aspects of our property. The description for the advert was so enticing, Rachel clearly put so much time and effort into it which gave a warmth personal feel to the sale, not like it was ‘just another advert’. We sold at full asking within 2 days of the property going live, but unfortunately the buyer then pulled out on exchange day for personal reasons (after a lengthy progression!). Rachel called us and calmed our nerves, telling us it would all work out and she had the property back on the market within hours after the sale fell through. (This was on a Friday too!!) by Tuesday the following week we had sold at full asking again! Rachel was always on the other end of the phone to answer my 1000+ questions I had about EVERYTHING. In a pandemic with the added workload of the massive increase in house sales, Rachel gave my sale an exceptional level of service and attention that I felt like my property was the only one she was dealing with. I can’t recommend EweMove enough!

Charlie · 13 October 2021

★★★★★ 5/5

Google

Rachel was the best estate agent ever. It was mine and my boyfriends first property. We were so so nervous. We had no idea what we were doing whatsoever! She was more than just an estate agent with us. She answered any and all questions. She helped us with absolutely everything. We couldn’t have done it without Rachel! I couldn’t recommend ewe move enough. She made one of the most stressful things in life so so easy. So reassuring all the time and I don’t have enough words to express how thankful I am.

Hope · 13 October 2021

★★★★★ 5/5

Google

We can not thank Rachel Childs enough for all the help she gave us when buying our first home! As first-time buyers you never really know what the process is, but Rachel kept us up to date every step of the way. I apricate the fact Rachel knew we were looking and rang me to tell me she had found the perfect property for us, and perfect for us it is! We are all very grateful for Rachels help throughout the process, and for always answering our questions (no matter how silly they may have been!). We had a date in which we had to complete by, which she worked hard to adhere to. Thank you again Rachel, we are so very grateful! 😊

Ellie · 13 October 2021

★★★★★ 5/5

Google

I am editing my review as we have now moved into our beautiful new home in Grantham!! After months of stress since February with the local agent dealing with the sale of our house and our buyers down in Hertfordshire where we have relocated to Grantham from, Rachel has been a beacon of calm managing the purchase of our new home. She was available every day, even over the weekends to update us about the progress of the property we were buying through Ewe Move. We wish she could have managed the sale of our property too as unlike them she was always available, full of advice and information, a friendly and jolly voice at the other end of the phone and was chasing solicitors till the end! We now consider her our friend as she’s a wonderful lady and from the first viewing to handing over the keys with a card, flowers and bottle of much needed gin she’s been absolutely brilliant. We will never forget her kindness and compassion during a very stressful 5 months. Can’t recommend her enough. We can only give five stars on Google but she deserves 10 so here they are 👇🏽 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Huge THANK you to Rachel and Ewe Move for finding us our dream river side home. 🏡 We are loving our new home. ******** Rachel Childs has been so helpful and friendly and we hope to move forward when possible with a property she arranged a virtual viewing for. Rachel also prepared a really useful local report as we don't know the area and we found it to be extremely useful and helpful. Compared to other agents Rachel has been the most helpful - thank you Rachel, look forward to moving forward soon!

Seran · 13 October 2021

★★★★★ 5/5

Google

HIGHLY RECOMMENDED! We have recently moved into our new home that we bought through Ewemove Sleaford. Rachel Childs is the director there and also served as our main contact. She was professional and dedicated at all times; replying quickly to emails and texts sent at all hours (even 9pm on a Friday evening! That is dedication!) our endless questions and accommodating our viewings, surveyors visit and pest control visits without complaint. Nothing was too much for Rachel and she answered our questions very quickly. On the day of completion Rachel met us at the new house with the keys which saved us an extra journey on an already busy day. A very positive experience and we would 100% use Ewemove again in the future (if our backs ever recover from this move that is!)PositiveResponsiveness, Quality, Professionalism

Jennifer · 31 May 2021

★★★★★ 5/5

Google

We are delighted with our experience buying through Ewemove and our local agent Rachel Childs. From the outset, we have felt listened to and valued as clients and Rachel has gone the extra mile to answer all our questions and be of assistance. She obviously has great talent in building relationships, not only with her vendor but also her buyers, making the process a great experience all round. Thank you.

John · 13 October 2022

★★★★★ 5/5

Google

Rachel went above and beyond with our house sale, from the valuation, write up and pictures we had a buyer very quickly, although the sale turned out not be as straight forward as we all hoped Rachel was there to help, reassure and keep things moving, wouldn’t use any other estate agent, brilliant service, no other estate agent compares

Kirstie · 16 September 2023

★★★★★ 5/5

Google

Rachel and Steve were both amazing we had 5 ⭐️ service from both of them. Our sale was not straight forward but all the issues were resolved and our sale finally took place. Would not hesitate to use them again they both go above and beyond. 🏠 …

Fiona · 7 March 2024

★★★★★ 5/5

Google

Fantastic. Rachel was wonderful. She was with me every step of the way and couldn't have been more helpful. I can't imagine another estate agent coming close to the level of service that she provided, going above and beyond to get things done. Great experience.

Sarah · 11 March 2024

★★★★★ 5/5

Google

Ewan’s presentation was very well done. He was friendly, professional, and transparent about the conditions of the rental. I appreciated how clearly they explained the contract details and took the time to answer my questions.

Maria · 22 February 2026

★★★★★ 5/5

Google

Ewemove Grantham and Sleaford were recommended to us by a friend and upon first meeting Rachel I could see why. Using an estate agent who felt like an old friend was instantly reassuring. A professional service with a warm and friendly delivery. Timely updates, dedication to the sale and flexibility made our experience of selling for the first time seem easy.

Susan · 13 October 2022