Hunters reviews

★★★★★ 5/5

Google

After having bought a new build property and deciding to rent it I thought I had a huge task ahead of me. However, Hunters, especially Eleanor guided me through the renting process explaining and advising clearly. My many questions were answered promptly by email or phone or I felt I was able to call in the office if necessary. All of which made it a positive experience.

Pamela · 16 February 2026

★★★★★ 5/5

Google

We recently completed on selling our house and buying a new property with the help of Andrew and his team in Skipton. We couldn't be happier with the service and advise that we received to make the whole process go smoothly. Hunters were very quick to reply to any questions we had and we found them very friendly and easy to speak you. Thank you all for your help. We really appreciate all your did for us.

Fenton · 28 July 2025

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

I highly recommend Eleanor at Hunters for her outstanding professionalism and support. She expertly managed the tenancy process, balancing landlord and tenant needs with calm, thoughtful guidance. Eleanor handled all decisions smoothly, ensuring the property was well-prepared and tenants were happy. The Hunters 360 Virtual Reality Viewing Tour made showcasing the property easy and effective. Excellent service all around!

Sujatha · 13 October 2025

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Eleanor and her team during the process of renting out my property. From start to finish, the experience was nothing short of exceptional. Eleanor's professionalism, attention to detail, and dedication ensured that the key collection and tenancy initiation were seamless and stress-free. The quality of their advertising, the efficiency in scheduling viewings, and the thoroughness in inventory management were all top-notch. Eleanor and her team went above and beyond by providing support and referring us to third-party services to resolve any blockers, ensuring that the tenancy could commence on time. Eleanor's communication throughout the process was outstanding, and it's clear that she truly cares about providing the best possible service to her clients. I would also like to commend her bosses, Andrew and Rory, for leading such a fantastic team. Their leadership and commitment to excellence are evident in the high-quality service provided by their staff. I highly recommend this letting agency to anyone in need of property management services. Thank you, Eleanor, Andrew, and Rory, for your invaluable support and expertise!

Raja · 3 August 2024

★★★★★ 5/5

Google

Huge thanks to Hunters, especially Andrew, for helping us find our forever home! Friendly, professional, and always supportive, couldn’t recommend them more!

ELLIE · 16 March 2026

★★★★★ 5/5

Google

I have been so impressed with the professionalism shown by Andrew and his team in the way they handled the sale of my property. It has been like a breath of fresh air dealing with them. I cannot recommend them more highly. Andrew gave a …

Heather · 16 August 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

I highly recommend Hunters Skipton as top quality estate agents. The team are friendly, approachable and highly knowledgable - you know you are in safe hands. Andrew and Melanie were brilliant and they went above and beyond to make our house sale a smooth process. It's the smaller details that make all the difference and Hunters has them all covered from start to finish. :-)

Harrison · 25 September 2024

★★★★★ 5/5

Google

We recently purchased our new house with Andrew and his team at Hunters. They were instrumental in helping us with the negotiations to help to secure the property we wanted and their service from start to finish was excellent. They always …

Nicola · 16 July 2025

★★★★★ 5/5

Google

Fantastic service from Andrew and the team at Hunters Skipton. They handled everything with the sale of our property from the professional evaluation process to the amazing 360 Virtual Reality Viewing Tour. They even handled all the viewings in our absence. A real 5 star service from start to finish.

Gareth · 30 March 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

Andrew Procter and his team recently represented our family in the sale of my elderly mother's house and I cannot speak highly enough of the advice and support the Hunters Skipton team offered us throughout what turned out to be (through no fault of theirs) a very tricky transaction. Even in a difficult market, the valuation Andrew gave was accurate, the marketing of my mother's property was professionally carried out, with an excellent 360 degrees virtual tour which really gave prospective purchasers a feel for the property, and actual viewings were conducted by Mel in a very caring and sensitive manner. Towards the end of the transaction, we also employed the services of Rory and the Hunters rentals team which was extremely valuable and conducted in just the same professional, courteous and caring manner. Indeed everyone we spoke to at Hunters was as friendly and helpful as could be, phone calls and emails were answered promptly and nothing seemed to be too much trouble. When the sale completed, to everyone's delight - including the very happy purchasers - we felt as though we were saying goodbye to friends. Thank you Andrew, Mel, Rory and teams. I have no hesitation in highly recommending your services.

Jessica · 24 September 2023

★★★★★ 5/5

Google

Many thanks to Andrew & the team at Hunters Skipton for the sale of our property.Very professionally advertised including the virtual tour which threw a different light on the property allowing prospective buyers to see the property from a different perspective. Nothing was too much trouble offering advice when needed always polite & courteous & always responded to queries in a timely manner. No hesitation in recommending Hunters - a very professional & knowledgeable business in our local area.

Anne · 24 September 2023

★★★★★ 5/5

Google

Andrew and his team were an absolute pleasure to work with. They are efficient and extremely professional. From the very start, they were very informative about the whole procedure and how they would market our property. We especially liked the 360 virtual viewing tour software and the positive advice offered. Communications about potential visits and purchasers were very prompt and well organised. Without the advice of Andrew Procter at Hunters, we would have marketed our property at the much lower market prices suggested by many of Hunters competitors in our area. Thank you for all your help during this process - we highly recommend Hunters in Skipton.

Louise · 25 August 2023

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Google

It is with regret that we write such a damning review but we have been treated carelessly by Hunters, particularly by ‘Rory’. Due to his sloppy handling of our share of a tenant’s deposit we had to borrow money to make our first mortgage repayment (alongside petrol and child care). Our landlord instructed Hunters to release our money on the 2nd of August. It took 2 days for Hunters to acknowledge this (at least for this blunder they had the decency to apologise). However, after waiting patiently for the usual 3-5 working days for the deposit (though with previous agencies it never took more than 2) we politely contacted Hunters on the 10th as we’d heard nothing. This was where Rory lied about having contacted the Deposit Protection Scheme (who coincidentally contacted us for the first time the following day). Had he admitted to forgetting us and for not checking his emails, that would have been fine. Instead he got defensive and rude and had the audacity to accuse us of being rude. He said it’d be with us by Friday, it wasn’t with us until the following Tuesday- ANOTHER 6 days in total for us to finally receive the deposit. Perhaps measly tenants do not warrant the same treatment as home buyers/owners. I know in my line of work, acknowledging emails within 24hrs is a basic e.g. of professionalism. Rory was told this in our phone call; “good for us” he callously remarked. *Insert trite BS response here:*

J.G.S · 21 June 2023

★★★★★ 5/5

Google

Fantastic service from Eleanor and the team at Hunters Skipton. Thank you!

Dominic · 16 February 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026