Trusted Agent profile · Skipton, North Yorkshire
★★★★★
50 reviews across 2 platforms
32 Sheep Street, Skipton, North Yorkshire, BD23 1HX
Part of Dacre Son and Hartley, see every office.
Dacre Son and Hartley's office in Skipton, North Yorkshire, at 32 Sheep Street, is rated 4.1 out of 5 across 50 reviews on two platforms, including 34 Google reviews rated 4.5.
Every review we hold for the Skipton office, from every platform, shown as written. First names only.
5/5
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5/5
GoogleFriendly, efficient team of professionals who obtained a very good result regarding the sale of my property despite challenging circumstances!
Thank you for your review. We are really happy you had a great experience with us!
1/5
FacebookI would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your proper…See more
1/5
FacebookWe began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
5/5
GoogleAbsolutely amazing service. Every single person I spoke to was polite and helpful. Special mention to aleysha though, what a lovely, caring, helpful young lady that went above and beyond to help us rent the perfect house! Thanks all!
Thank you for the wonderful five star review!
5/5
GoogleVery friendly service.
Thank you for your 5 star review!
5/5
GoogleExcellent communication throughout especially from Emma. All the staff are friendly and helpful, Adele and Ben.
Thanks for your review! We are glad to hear you were happy with your experience with us.
3/5
GoogleProperty with board outside, not listed on the website for over a week
Thank you for taking the time to provide feedback. On occasion we have sellers who are keen we invite enquiries to our office about a property whilst details are being prepared, although more typically board erection and website launch happen very much in parallel. Our friendly teams are always happy to answer any questions and will arrange a viewing as soon as possible
5/5
GoogleExcellent service. Julia really understood what we wanted to achieve and worked very closely with us to ensure all our plans worked out. Delighted with the communication throughout, delighted with the result!
Thank you for this five star review!
1/5
FacebookLet down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
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1/5
FacebookI used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
5/5
GoogleWe are delighted with the service from the Skipton branch. Communication has been excellent, and with a very personalised approach. Couldn't recommend more highly.
Thank you for this five star review.
1/5
GoogleExtremely unprofessional service . Money to spend and totally unresponsive
We are sorry to hear this feedback but would be delighted to discuss this directly with you. Please do not hesitate to contact us.
1/5
GoogleFrom a landlord point of view shocking service, the sales agents at Skipton office ignore numerous emails and don't return calls.
Thank you for your feedback. We are disappointed to hear that you did not have a positive experience when dealing with us. We understand you have been in communication with one of our Area Directors and the issue has now been resolved however, please do not hesitate to contact us if you need any further assistance. The Dacres team
5/5
Google5* standard and above! I have received nothing but the highest customer service from this branch and the lettings manager Aleysha. I hope to find a property with the Skipton branch very soon as i couldn't imagine having to deal with another agent.
5/5
GoogleVery helpful and friendly!
We really appreciate you taking the time to leave this five star review.
5/5
GoogleUnable to obtain details of property on the market open to offers property I am interested in is St Stephens old School Gargrave Road Skipton North Yorkshire For Conversion into flats or offices Please reply ASAP
5/5
FacebookQuick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
1/5
FacebookBad communication, false advertising.
1/5
FacebookBad communication, false advertising.
5/5
Facebooka friendly service and most helpful
5/5
GoogleGood in all aspects
5/5
GoogleRating only, no written review.
Thank you for leaving a five star review! Best wishes Dacres Skipton
4/5
GoogleRating only, no written review.
Thank you for taking the time to leave a five star review! Best wishes Dacres Skipton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son and Hartley's Skipton office has 50 reviews across two platforms: 34 on Google, 16 on Facebook (across the whole business).
Dacre Son and Hartley Skipton is rated 4.1 out of 5 across all 50 reviews, and 4.5 out of 5 on Google from 34 reviews.
Dacre Son and Hartley Skipton, 32 Sheep Street, Skipton, North Yorkshire, BD23 1HX.
