Every review we hold for the Skipton office, from every platform, shown as written. First names only.
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5/5
GoogleWhat can we say that hasn't already been said.
Mark and his team(Tom and Paula) were very friendly putting us at our ease but also being professional.
They were understanding and respectful of our preferences and wishes relating to our property sale, offering advice without pressurising.
Always very helpful, providing updates throughout and very supportive when the stress kicked in.
Many thanks Mark too for pulling out all the stops to ensure the required completion date was met .
You worked your magic for us, thank you so much.
You all help to make the moving process more bearable!
Once again thank you very much.
Ken Β· 26 March 2026
Agent replied Β· 16 April 2026
Thanks Ken and Jenny - it was a pleasure working for you both and we wish you all the best in your new home. Mark, Paula and Tom.
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5/5
Google5******
As a purchaser the service provided was outstanding. Highly recommended company to buy or sell through. The staff go beyond the call of duty and have helped me in dealing with my move. I couldnβt have done it without them. Especially Paula who helped me in so many ways and always replied to emails or returned phone calls. I canβt recommend them highly enough and would score them 20/10. Thank you so much.
Denise Β· 27 November 2025
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5/5
GoogleI cannot speak highly enough of Carling Jones Skipton when selling my property. The very friendly service and professionalism they gave me was second to none, nothing was too much trouble with their help and advise, they became more than an agent. Thank you Mark and Tom in getting me through a difficult time. 10/10 keep up with your excellent First Class Service. Only one regret that I didn't find you sooner, thanks to my friend and the coffee shop.
Betty Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for your kind words Betty - you know where we are now if you ever decide to move again! Kind regards, Mark, Tom and Paula
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5/5
GoogleWe are new to the area and did not know any of the local agents. We bought a leasehold property that is managed by Mark at Carling Jones. During the process of acquiring the property, Mark was extremely helpful and provided necessary information in a timely and efficient manner. Following completion, we have continued to deal with Mark who is always very friendly and approachable.
David Β· 27 March 2024
Agent replied Β· 12 June 2024
Hi David thank you for your kind review. We look forward to working with you in the future. Mark, Paula and Tom.
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5/5
GoogleThe team at carling jones are friendly, helpful & knowledgeable.
Have used their service twice now & from start to finish they are there for you.
Mark is a great guy, nothing is too much trouble, easy to chat with & knows his stuff & will advice you with his helpful knowledge of the area.
Nigel Β· 12 July 2025
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5/5
GoogleWriting on behalf of Claire Whitaker Ltd.
We were very pleased with the service and attention to detail from Carling Jones Ltd.
Mark and his team were very helpful and reliable keeping us up to date with marketing activity and communication of potential new tenants, we would highly recommend this estate agent firm, 10/10.
Tom Β· 30 June 2025
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5/5
GoogleMark and his staff, are fantastic!
It took a while to sell my property due to a very slow buyer. Mark was always on the ball, chasing after the buyer with phone calls and emails and was the β¦
Phil Β· 16 April 2024
Agent replied Β· 12 June 2024
Hi Phil thank you for the great review, glad we got there in the end! Kind regards Mark, Tom and Paula.
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5/5
GoogleCannot fault the service from Carling Jones Estate Agents, from beginning to end Tom was prompt to reply to my queries quickly and efficiently and helped me with all the things I didn't understand! Really well run, local company and would highly recommend their services to anyone wishing to buy or sell a property!
Lauren Β· 16 April 2023
Agent replied Β· 12 June 2024
Glad we could help Lauren. Hope you love your new house and have many happy time there. All the best Tom, Mark & Paula
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5/5
GoogleReally pleased with the service and communications I received. Mark was instrumental in bringing my purchase to a close. He was very proactive and helped resolve issues that without his help would no doubt still be rumbling on.
Keith Β· 27 March 2024
Agent replied Β· 12 June 2024
Thanks Keith - I am delighted that the sale has now completed and I am sure you will be very happy in your new home!
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5/5
GoogleCan't express enough admiration for all the attention to detail, help and going far beyond our expectations with our recent house sale. Nothing was too much trouble (especially for Paula) for them on our behalf. Thank you Mark and again thank you Paula, a great team who deserve 5 β's.
Leslie Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for the great review Leslie - hope you are both keeping well and see you soon. Paula, Tom & Mark
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5/5
GooglePaula and the team at Carling Jones in Skipton have been fantastic in all aspects of helping me move. They really put my mind at ease along the way. It's been the first time I've moved in years so have been slightly anxious, nevertheless any queries I've had have been dealt with quickly and professionally. Couldn't have asked for anymore. A great company and great people. Thanks π
Ben Β· 27 March 2024
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5/5
GoogleWe sold our house with Carling Jones and the whole process was fantastic. The whole team are super friendly and get back to you straight away with any concerns. A special mention to Tom who was both patient and assertive, ensuring our sale moved along. Carling Jones are very honest and reliable and we would definitely recommend them. We wouldn't hesitate to use them again.
Ruth Β· 27 March 2024
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5/5
GoogleCarling Jones, specially Mark is a professional, efficient and proactive approach estate agent in all areas! He has great knowledge in property management, welcoming and friendly all the time, always helpful and easy to communicate.
Very pleased with their excellent service, highly recommended!
Zx Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you Shirley for the positive review, we really appreciate the work that you give us. Kind regards Carling Jones
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5/5
GoogleCarling Jones have been successfully managing our building containing eighteen apartments in Settle for close to two years.
My job is to liase with Mark and his team who ensure that the building is legally compliant, safe and maintained to a high standard. In addition they advise and manage our finances.
I and the residents are really pleased with the service that Carling Jones provide and would recommend.
Peter Williamson
Peter Β· 13 June 2023
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5/5
GoogleBrilliant service, staff are professional and extremely helpful throughout, Paula went out of her way to assist me in the purchase of my property. I would highly recommend Carling Jones Estate agents for all your buying/selling needs
Kathy Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks for the review Kathy - hope you have many happy years in your new home. Tom, Paula & Mark
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5/5
GoogleTo Exley at Carling Jones has acted as my Estate Agent in selling 3 properties. His professional guidance in dealing with such a bewildering situation is explenary.
The Team at Carling Jones knowledge of Skipton housing market is phenomenal. The Teams responsiveness to any arising questions I may have is both prompt and clear. I am indebted to Carling Jones keeping me informed of any interest in my properties. I am grateful to receive such expert housing advise and guidance delivered in a clear professional manner.
Jennifer Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks Jenny! One down two to go! Tom, Paula & Mark
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5/5
GoogleWhat an amazing brilliant service provided by the whole team with special thanks to Mark who dealt with the sale of my property. Professional, helpful, kind, understanding and polite. So hard working on my behalf, on occasions even receiving emails at 7pm to keep me updated. Always answering the phone and doing everything above and beyond what was asked of them or promised by them. I know and appreciate it wasnβt the easiest of sales but everyone went the extra mile to get it over the line. Canβt thank you enough and will never use anyone else again in the future for a house sale.
If you want a professional personal first class service look no further, you will be promised this service by other estate agents but as Iβve learned you simply wonβt get it, Mark and Tom will deliver from the first phone call to completion.
Robin Β· 13 June 2021
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5/5
GoogleMark, Tom and the team were a pleasure to deal with. They kept me updated throughout the whole process (which wasn't the most straight forward of processes due to the complexity of the sale) and went the extra mile with regards to helping me get a window replaced which wasn't the easiest of windows to get replaced ! I highly recommend Carling Jones to anyone that is wanting to sell their property and should I come to move again then they will be my first port of call.
Rob Β· 13 June 2020
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5/5
GoogleThis is the second time we've used Carling Jones - a recommendation in itself! The first time, they brought someone round only two hours after taking photos of the house. We were offered the full asking price first thing next morning. This time it took slightly longer to sell our house - but again we were delighted by the service they provided. Thank you to Mark and Declan (ably supported by Megan), who were not only efficient and proactive, but ready to respond with good humour and wisdom as we were struggling with a long distance move, in the middle of Brexit confusions. We were well supported and informed at every step of the way. Heartfelt thanks to the whole team!
R and CG
Robin Β· 14 June 2019
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5/5
GoogleGreat local family run business.
We used Carling Jones to re-locate to the area and were very happy that we did. We dealt with Mark Carling and not only did he find us the perfect property, the company made the entire move as stress free as possible, we were able to access the house prior to the moving in date and the paperwork and transition was made very simple. We would definitely use again.
Liene Β· 14 June 2019
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5/5
GoogleI can't recommend Carling Jones highly enough. Mark and his staff all do an exemplary service with a focus on customer service. I have used their services on several occasions as both a letting agent and an estate agent and have found them to be great value for money. I wouldn't consider going anywhere else. Keep up the great work Mark.
Andrew Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks Andy - it is always a pleasure working for you. Kind regards Mark, Paula and Tom
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5/5
GoogleFrom the outset, Mark was really professional, helpful and approachable and he offered some good ideas regards styling the house for photos etc. We especially want to thank Sarah for her friendly enthusiam and positive attitude in some difficult months. She kept us updated after viewings and used her initiative to help generate interest. Thank you for all your help in selling our house!
Andrea Β· 13 June 2020
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5/5
GoogleAbsolutely outstanding service. Following previous not so good experiences elsewhere, we were unsure as to what to expect. We needn't have worried, everything we were promised happened, on time and communications were great, keeping us updated about the sale from start to finish. Very professional but still able to remain friendly and helpful throughout. Highly recommended.
Tim Β· 13 June 2023
Agent replied Β· 12 June 2024
Thanks Tim - See you next time you are in Skipton! Tom, Mark & Paula
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5/5
GoogleCarling Jones are excellent ! Tom guided us through the ups and downs of our house sale with always well-informed, professional and friendly service.
John Β· 27 November 2024
Agent replied Β· 9 December 2024
Thanks John. We wish you, Paul and your Mother all the best!
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