5/5
Amazing staff, very professional and in the same time very friendly, they will always be my first choice for me or if friends are asking for recommendation.
Agent replied · 26 July 2024
Thank you very much Ionut for your positive review.

Trusted Agent profile · Sittingbourne
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★★★★★
962 reviews across 3 platforms
2 Park Road, Sittingbourne, ME10 1DR
Quealy and Co's office in Sittingbourne, at 2 Park Road, is rated 4.7 out of 5 across 962 reviews on three platforms, including 891 Google reviews rated 4.7.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We take pride in what we do, we try very hard to do it well and give great value to our customers. We are all focused on providing a service to our customers that they value and will remember for whenever they may need us again in the future. So our clients are not numbers but real people whose custom we hold dear. We have a great team of people who have many years of experience in the industry who all live in the communities in which we work.
Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
5/5
Amazing staff, very professional and in the same time very friendly, they will always be my first choice for me or if friends are asking for recommendation.
Thank you very much Ionut for your positive review.
5/5
Natalie R was very supportive throughout the purchase of our new home. She is very professional and responds to queries quickly. She was able to aid communication between both set of solicitors. Her involvement in the process made things much easier. I would recommend her services to my loved ones! Many thanks
Thank you so much for your 5 star review and positive comments about Natalie. Natalie is a valued member of our team and her communication stills are superb. I am pleased you appreciated her services and would like to wish you every happiness in your new home. Thank you once again.
5/5
Ben at the Sittingbourne branch gets my award for the most helpful and friendly estate agent I've spoken with in my whole househunting process, thanks Ben!
5/5
Ben at the Sittingbourne branch gets my award for the most helpful and friendly estate agent I've spoken with in my whole househunting process, thanks Ben!
5/5
We sold my late mother's house through the Northfield Office. All staff were very professional, always responding quickly to queries, keeping us informed and helping to smooth a difficult journey. I would recommend them highly and thank them for their kindness.
Thank you Mrs Tatlow for your 5 star review. We acknowledged that the sale was in difficult circumstances and did our best to respond appropriately and sensitively. It was a pleasure acting for you and we wish you all the best in the future.
5/5
We have just bought our first house with Quealy & Co and they have been an absolute pleasure to deal with. Unlike other agents we met, they didn't try any hard sale tactics and at no …
Hi Kieran thank you for taking the time to leave such a positive review.
4/5
We recently purchased our first house through Quealys. During the initial viewing we had a full 30 mins - 15 mins more than all other estate agents gave us in this strong sellers market! MUCH nicer to deal with than the majority of other estate agents. Following acceptance of our offer emails were always answered promptly. Our 2nd sales progresser, Lyndon, was fabulous, he took over near the end just as exchange was falling apart due to complications further up the chain and during a very stressful time. He was brill at keeping us updated, helping to fix the issues and providing some advice my solicitor had neglected to do for us. He was understanding of my concerns and worries and gave me realistic expectations. Thanks to him exchange then went ahead! Staff were happy to welcome my dog into the office when we picked up the keys on completion day. Minus 1 star as our offer was accepted 1st Feb, our sellers had a deadline of 24th June, this deadline wasn't communicated to us until mid-May (by the sellers themselves) after the original sales progresser had told us it was "likely to be July or August" when we asked for a rough ETA in April, which means we had to extend our rental agreement. Had we been aware of the June deadline we would not have done this and saved ourselves 2 months rent.
1/5
Am amazed at the lack of professionalism within the lettings agency. Agents making unfounded and rude comments about a property to the landlord, I would not recommend or trust using Quealy’s to look after your property.
Hi Brittany, I would be very pleased to engage with you about your experience with us and my direct contact is dee@quelay.co.uk. However, I cannot find any record of your name in our database and we would have your details if we have spoken to you about letting a property. Can you please let me know the circumstances of your experience with us.
5/5
Highly professional company. The clerk arrived timely and the inspection was through and detailed. There was a quick turnaround and the staff was friendly.
5/5
A very big thank you to Annabelle Fairchild from Quealy & co. she has been an amazing sales negotiator and sold our house within one week. Very professional and friendly service. A pleasure doing business with her she's a credit to the company!! love the from the Durrant family xxx
5/5
This estate agent has a positive approach to both sellers and buyers. Annabelle was brilliant. She answered questions and queries promptly and efficiently and gave excellent advice. Everything went smoothly and efficiently. I was a buyer and delighted with the service and bouquet to welcome me in my new home.
5/5
I received an excellent service from Jessica. I was updated every step of the way which made the process very stress free.
Thank you Raquel for your review which is really appreciated. I am pleased it has all completed and wish you all the happiness in your new home.
5/5
Sophie & Rebecca are brilliant, nothing too much trouble! Thank you so much for your hard work I really do appreciate it! J
Thank you for your great review. We will be sure to pass your comments on to Sophie & Rebecca, thanks again.
1/5
After first registration on my whatsup which was also very difficult I was not getting sms on email well ,after few weeks I am trying to get sms again But I am not getting. Customer service is also worst
Hi Bakhtiar, thank you for your review. As explained to you on WhatsApp, only WhatsApp sends verification codes to activate numbers. It is not possible for us to send you the verification code, we provide you with the number to use with WhatsApp. Thanks
5/5
Outstanding, extraordinary and an impressive Trading strategy together very simple, easy and unique procedures as you deposit and very fast withdrawals. I have been operating on this great platform with the most {recommended} FX and Binary Options trading broker on the internet "Mr Billy Mike", Been 3 months and still counting haven’t had any problem, regret or complaints making over $10,000-$50,000 profits directly into my bank account. “I’d rather regret the things I’ve done than regret the things I haven’t done.”. Contact Billy via Email: Mikeforextrading681@gmail.comWhat’s app: +1 (904) 701-8384
5/5
KUDOS to myself, I celebrate Mr Billy Mike for an outstanding services on my Trading account, I was so shocked, dazed and amazed the very moment I received my second profits directly into my Bank account. Indeed a lucrative services deserve big recommendation, after my first profits I had to reinvest my $1,000 in Billy’s company which after 6-7 working days I got my second profits of $12,500 without any difficultly. Anybody in search of a professional, expert and trustworthy crypto trader shouldn’t hesitate to contact Mr Billy Mike now viaEmail: Mikeforextrading681@gmail.comWhatsApp: +1 (904) 701-8384
1/5
Sold to us as a free service but this is not true. Routinely ignored 3 or 4 times when trying to clarify points, arrange training for staff, etc. Avoid.
5/5
Just met with Ron to view a property and was impressed with his knowledge of the property and should pure professionalism.
Your 5 star review is much appreciated. We strive to provide an information viewing experience and do our best to answer any questions to prospective buyer has. Thank you for taking the time to do this review and mention Ron.
5/5
Jack and Emma at Quealy Sittingbourne have been extremely helpful in helping us secure our rental home. We began our journey in Istanbul where we have been living for the past 7 years, …
Hi Alan, thank you so much for your great comments. We shall be sure to let Jack and Emma know how helpful they were to you. Thank you again. Quealy & Co
5/5
John King, Mortgage Advisor for Quealy, has been brilliant in helping with my remortgage. …
Hi Laura, I am very pleased that John has been able to look after you and provide a good service. Please keep in mind that we will give you a £50 John Lewis voucher for any … More
5/5
Quealy and Co have really made the move in process so smooth for us. We predominantly were in contact with Jack and Cicely and they were both so friendly and prompt with all responses getting back to us by the next day and sometimes even …
1/5
F.A.O tenants: They come and inspect the property every 3 months and as a tenant they do not send you any inspection reports. Even when you email twice, asking for inspection reports and notes to be sent to you as a tenant, they do not …
1/5
Unreliable. They charge you a fee for renting then any problems you have in the property is not dealt with.
Hi Gabriel, i am sorry you to hear about your experience. However, the last record we can find of you dealing with us was in 2015 and we have not charged any fees to tenants since 2019. Much has changed in our business since then and i would certainly hope you would have a very different experience if you rented from us now.
5/5
Quealy's have been professional, speedy and pleasant people to deal with and would not hesitate to recommend to other people.
Thank you very much for taking the time to write a review Charles.
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