5/5
GoogleBuying through them was painless and they were very helpful
Agent replied · 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Sittingbourne
Bairstow Eves Sittingbourne reviews
★★★★★
817 reviews across 2 platforms
93 High Street, Sittingbourne, ME10 4AJ
Bairstow Eves's office in Sittingbourne, at 93 High Street, is rated 3.3 out of 5 across 817 reviews on two platforms, including 206 Google reviews rated 4.8.
Reviews
Every review we hold for the Sittingbourne office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
5/5
TrustpilotAmazing experience
Amazing experience with the Cannock team! Just bought a house and they couldn’t have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! 😊
5/5
TrustpilotVery professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
5/5
TrustpilotA massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
1/5
TrustpilotThe worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
1/5
Trustpilotpromoting zero deposit scam when I have…
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
5/5
TrustpilotElaine and Adam are amazing from…
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
5/5
TrustpilotSittingbourne Branch Tony Gilbert, Tracy Scott
My properties are on rent with Bairstoweves Sittingbourne branch. Tony and Tracy are my first point of contact for the past 4 years. They provide excellent service. They are easily contactable and a pleasure to speak with. Both of them have gone an extra mile in finding tenants for my properties even within a short time. The politeness and understanding of customer relationship is their best quality.Dr Neelam Sood
5/5
GoogleWith an extremely professional and friendly service from Kelly at the Sittingbourne branch nothing was too much trouble. She made me feel like an individual remembering my exacting requirements for a property made a huge difference. I will be recommending to others.
Agent replied · 12 June 2024
Hi Ashley, thank you for your wonderful 5* review of your experience with Kelly at Bairstow Eves. I'm delighted she was attentive and professional and that you would recommend the branch to others. Best wishes, Tracey.
5/5
TrustpilotI would highly recommend Bairstow …
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
5/5
GoogleVery friendly staff and professional.I would definitely recommend anyone looking for a property to them !
1/5
TrustpilotI am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I don’t recommend it.
5/5
TrustpilotIt was out first viewing ever and…
It was out first viewing ever and honestly was made to feel so comfortable and there was no pressure at all, unfortunately the property wasn't for us but Paige Burgess from the Beeston Branch couldn't have been more helpful and honestly made the experience pleasant for us, cant thank her enough!
4/5
TrustpilotMy review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
1/5
TrustpilotDO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
5/5
GoogleBairstow eves we found to be very helpful, professional and great customer service and would recommend every time
Agent replied · 12 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
4/5
TrustpilotExcellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
5/5
TrustpilotI sold my leasehold with Bairstow eves…
I sold my leasehold with Bairstow eves Sittingbourne. The service I received was outstanding. Kelly and Amelia who delt with my sale were very professional courteous and polite. I would recommend that you let Bairstow eves sell your property.
1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
5/5
TrustpilotFive start treatment from Kirsty and…
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
