Bradleys Estate Agents Sidmouth reviews

★★★★★ 5/5

Trustpilot

Sold in 5 days, couldn’t have asked for more!

We honestly couldn’t recommend Bradleys enough. From start to finish, the whole experience of selling our home was brilliant. A massive shout out in particular to Jack (COYS!), who was our agent throughout the process. He was so relatable, down to earth and just a genuinely lovely guy. By the end of it, we honestly felt like we were dealing with a friend rather than an estate agent! Nothing ever felt like too much trouble and the communication throughout was 10/10. Clare and Jordan were also fab, stepping in and helping both Jack and us along the way whenever needed. The whole team just made what is normally a really stressful process feel so much easier. Our house sold within 5 days of going on the market, and the photos and videos they arranged were amazing and presented our home beautifully. They'd even organised off market viewings, before it had even gone live. We actually bought this same house through Bradleys back in 2020 and had a great experience with them then too, so it felt quite fitting that they were the ones to sell it for us as we move on to our next chapter. Just a genuinely lovely bunch of people who are great at what they do. We’ve already recommended them to others and wouldn’t hesitate to do so again. Thank you so much Jack, Clare, Jordan and everyone at Bradleys! ❤️

Megan · 23 July 2026

★★★★★ 5/5

Google

We have had absolutely superb service from Tess at Bradleys. From the start through to completion Tess has been responsive and professional and was an absolute godsend when at the last minute things started to unravel lower down the chain (nothing to do with Bradleys). In fact I don't think its an overstatement to say without Tess’s consistent involvement our chain may have collapsed. I couldn't recommend Bradleys highly enough and have already given their contact details to friends and family. Thank you Tess, you are an absolute gem x

Clare · 10 June 2026

★★★★★ 5/5

Google

We're very impressed with the efforts made by Bradleys Sidmouth team to sell two properties for us. They replied to calls promptly, were proactive with our suggestions, enthusiastic, diligent, helpful and empathic. We were kept in touch regularly with results and feedback, culminating in two successful sales. Thank you to all the team, particularly Tess and Elize who managed these properties, for all your help and support throughout the stressful process of selling.

Julie · 10 June 2026

★★★★★ 5/5

Google

Bradleys as a team in Sidmouth have been absolutely amazing, from start to finish! Stephen valued our house and gave me lots of information at the beginning of the process and was very professional and helpful, Ben also helped with anything I asked, even moving a box during a viewing that I was worried about! I have to say Tess has been incredible. ❤️ She literally went above and beyond, constantly updating and reassuring me, very enthusiastic, caring and professional I have been a pain and at no point did I feel that was a problem! I would 100% recommend Bradleys, you wont regret it! Thank you to everyone, we are moving on Friday!!!! 😃

Dawn · 27 December 2024

★★★★★ 5/5

Google

Thank you so much to everyone at Bradleys Sidmouth, and especially Kim, for helping my first time buying be a (relatively!) smooth process. Everyone has been so helpful answering any questions I’ve had; and Kim has always gone the extra mile to keep things moving along, and kept me updated at every step. Thank you!

Lucy · 1 May 2025

★★★★★ 5/5

Google

We have no hesitation in recommending Ben and his team at Bradleys who have given an excellent level of service. Everyone we have spoken with has been friendly; helpful, professional and proficient. Ben has been great to work with and has managed the sale. He has ensured deadlines have been met, has given us advice, help and support when we have needed it and with the appropriate feeback and follow up. A first rate team who deserve 5 stars. Thank you.

David · 10 October 2020

★★★★★ 5/5

Trustpilot

A big thank you

I would like to thank Fiona and the team in exmouth for all there hard work. I’ve rented two different property’s from them and they have gone above and beyond. Thank you again. A****

Rick · 7 November 2025

★★★★★ 5/5

Google

Fiona was absolutely amazing! This company's service and personal touch, (especially Fiona) were outstanding. Such a shame we couldn't go ahead with the property, but out of any letting experience I've had, this was by far the best.

Jonny · 10 October 2023

★★★★★ 1/5

Trustpilot

No human element here...

Saw a property to rent that looks ideal so clicked online to arrange a viewing. Took about 30 minutes to complete their registration as I had to open an Experian account to get my credit score - among other things! This was the first agency I had tried so assumed this was standard these days - it's not. The property I want to view does not allow children so while I currently have a 'child' as she is 17, she will be 18 in a couple of weeks - so by the time we move. Rang to get advice on how to complete the form and got an automated message redirecting me to fill in the online form! No space on the form to clarify any individual circumstances. Completed form and didn't hear back by weekend when I was hoping to view property. Sent email but understand it can take a day or 2 for a reply so found a customer services number - phoned hours before they shut and got automated message that operators were all busy and I could choose to hold. I held and just a minute later got a message that my call could not be taken and to call another time -no option to continue holding. The property I'm interested in was reduced in January and I thought initially this was due to lack of interest or something not obvious from the advertisement. I'm now inclined to believe it is due to noone being given the chance to view it! This is ridiculous. I have jumped through hoops to try and get a viewing, I am a reliable and honest tenant and have been in my existing rental nearly 7 years. I won't be renting through Bradleys now even if they do get back to me as I don't feel they are serving tenants or their landlords with this overly restrictive gatekeeping and do not trust that they would deal with any tenancy issues adequately in the future.

Juliet · 16 February 2025

★★★★★ 5/5

Google

We have just bought a bungalow through Bradleys and our main contact was Tess in the Sidmouth Office. It took four months from our initial offer until exchange of contracts and during this time and we found Tess to be always helpful, always friendly, always upbeat. Strictly speaking we are not the client as the vendor pays the commission; none-the-less, Tess (and therefore Bradleys) gave us a great service and eased the stress more than somewhat. Thank you!

Simon · 20 February 2025

★★★★★ 5/5

Google

This is my second time of dealing with property via Bradleys in Sidmouth. As with my first experience, I have again found them to be professional both in their advice and managing the process and all staff extremely welcoming and supportive. Thank you!

Carol · 10 February 2026

★★★★★ 1/5

Google

If your house is not on the market then they are not interested in showing you a property on their books. Great however I am planning on retiring to Sidmouth but I have no intent of putting my house on the market until I see a house I want as I live in a desirable area.

Alex · 12 August 2024

★★★★★ 1/5

Trustpilot

Very poor customer service.

I would have given a rating of zero if possible, but 1 star is way above what this company deserves. We used them as a letting agent for several years and our experience was of very poor customer service, usually just telling us what they thought we wanted to hear, when in reality they were not accurately reporting the condition of the property. The tenants were dirty and lazy, but none of this was reported in the periodic checks carried out by Bradley's. Even when there were problems with the state of the property, these were played down or even not reported to us. It took a visit in person by myself to see the poor condition and damage to our property, by which time eviction proceedings were under way. When the tenants eventually left, the check out report was carried out and not even dated, so there was no accurate proof of the condition of the property on this date. When asked about this, the staff became very defensive. This impacted on us, as the considerable damage and neglect to the property could not be fully claimed for, leaving us out of pocket. When trying to submit a claim to retain the deposit, Bradley's were of no help whatsoever, leaving us to do it all. Think very carefully before you use this company as a letting agent.

Paul · 12 December 2024

★★★★★ 5/5

Google

Ben and team deserve a huge thank you for helpful advice and proactive support during our purchase. Whereas other agents treated us as only a potential buyer amongst many, Bradleys gave us a voice, support and were understanding of our familys needs and deadlines - an all round excellent service that enabled us to find our dream home to suit our timescales and budget. We couldn't think of a better agent to deal with.

Katie · 10 October 2021

★★★★★ 5/5

Google

Tess has helped us to realise the best and most realistic way forwards as we look to find our first house! Brilliant service, couldn’t recommend Tess and Bradleys highly enough.

Dave · 11 October 2024

★★★★★ 1/5

Trustpilot

Not impressed.

Not impressed. Tried to rent via rightmove so called them. The phone number is just an automated system that directs you to their website and therefore useless. Went to their website: you can't even request more information without entering loads of personal details into this. As part of this Bradleys require you to send through an Experian credit check and you can't progress without it, this means you have to create an account with Experian too or other credit check agency... and accept all their terms and conditions... Still, I ploughed on, completed a credit check and then go no response at all! Utter waste of my time. Went back through right move to contact them, i.e. seemingly the only way to message them. Got a response telling me to go to their website and fill in all my details again! Responsed to the email informing them that I had already done so and guess what? The email system is no-reply. Shameful, hence this review. I can only speak from personal experience, maybe they are great if you are a landlord or selling property but as soon to be both, I will not consider them for either purpose if this is how their tenants are treated.

Alastair · 28 July 2024

★★★★★ 1/5

Trustpilot

We are looking for a new home to rent

We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.

Douglas · 26 July 2024

★★★★★ 1/5

Trustpilot

Don’t sign anything without getting advice

I would advise anyone to steer clear of Bradleys if you expect any level of service or communication. We have been on the market with them for 18 months with only a handful of viewings. I haven’t heard a word from them since April, The For Sale board blew down in February. I reported this but no one has ever been around to put it back up. I have now decided to remove our property from their marketing and have now been told they expect me to pay them £600. I presume part of their strategy is that even if they don’t manage a sale then at least will get £600. This seems a very risk free and lazy way of making money for what is supposed to be a Company working for their customers. I have checked with 4 other Agents out there and none of them operate this way. Do your research and don’t sign anything without checking elsewhere first.

Graham · 13 July 2024

★★★★★ 5/5

Google

We bought a flat through Bradleys, very easy to arrange the initial viewing, after which we made an offer that was accepted. We visited the flat on four more occasions. Bradleys were able to find a local builder that was able to check that the building works could be done and a structural engineer who was also able to confirm the work that we wished to complete was possible. These meetings were made through the agent's personal contacts both quickly and efficiently. Bradleys kept the sale moving and without their attention we would have pulled out long before completion. The issues that occurred were "sorted out". We have since moved in and are delighted with the property and really happy with our purchase.

Jim · 10 October 2020

★★★★★ 5/5

Google

Ben and team worked hard to sell our house very quickly. They were friendly and professional, keeping us informed throughout the process to a successful conclusion. I would highly recommend them.

Audrey · 10 October 2020

★★★★★ 1/5

Trustpilot

Unfortunately their maintenance service…

Unfortunately their maintenance service for existing property doesn’t work ! No help or unavailable No service etc

Customer · 16 April 2026

★★★★★ 5/5

Google

We selected Bradleys for our sale, and the seller's of our purchase also appointed Bradleys. Seeing the commitment from the team to ensure that queries were answered and nothing was too much effort to respond to has has been greatly appreciated. Ben, Kim, Julie and Billie have dealt with the sale and purchase with patience and friendly professionalism. We have no hesitation in highly recommending Bradleys Sidmouth.

Melanie · 10 October 2024

★★★★★ 5/5

Google

Having experienced very poor service bordering on incompetence and arrogance from both Exeter and Budleigh Salterton branches of Bradleys, we were naturally concerned when we contacted the Sidmouth branch regarding a property for sale. We were met by Billie, who couldn't have been more helpful, knowledgeable and personable. As things turned out, she showed us around several properties until we found our perfect new home. She kept us informed during the sales process and always responded quickly to queries. Ben, the manager, was also helpful and made himself available when needed. Exeter and Budleigh could learn much from the professionalism shown by the Sidmouth team.

Paul · 23 October 2023

★★★★★ 5/5

Google

Having experienced very poor service bordering on incompetence and arrogance from both Exeter and Budleigh Salterton branches of Bradleys, we were naturally concerned when we contacted the Sidmouth branch regarding a property for sale. We were met by Billie, who couldn't have been more helpful, knowledgeable and personable. As things turned out, she showed us around several properties until we found our perfect new home. She kept us informed during the sales process and always responded quickly to queries. Ben, the manager, was also helpful and made himself available when needed. Exeter and Budleigh could learn much from the professionalism shown by the Sidmouth team.

Julie · 10 October 2023