Trusted Agent profile · Shrewsbury

Strutt and Parker reviews in Shrewsbury

4.4

★★★★★ Great

502 reviews across 2 platforms

Theatre Royal, 16 Shoplatch, Shrewsbury, SY1 1HR

Part of Strutt, see every office.

Strutt's office in Shrewsbury, at Theatre Royal, is rated 4.4 out of 5 across 502 reviews on two platforms, including 57 Google reviews rated 4.1.

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4.1 / 5

57

Reviews on Google

This office

Trustpilot logo

445

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

A purchase from Strutt and Parker

We purchased from Strutt and Parker, Victoria was incredibly helpful throughout and made a complicated process far easier.

Jessica · 5 March 2021

1/5

Trustpilot

Rude staff

I showed Interest online about letting a property owned by Strut and Parker but the phone manner of the agent immediately put me off. She treated me like I was hugely inconveniencing and was just down right rude. Noped out if that and they just lost my business! This was in oxfordshire

Miss · 20 January 2023

5/5

Trustpilot

I can confidently recommend Strutt…

I can confidently recommend Strutt Parker. They were very professional and efficient from first coming to discuss the possibility of putting my house on the market to completing the sale. I was in constant contact with the agents and they kept me fully informed about any information that they had. All of the staff were always very pleasant and helpful and queries were handled promptly. Pete Townsend

Pete · 22 September 2020

5/5

Trustpilot

Yet another positive experience dealing…

Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.

Jrp · 25 January 2022

5/5

Trustpilot

An extremely professional service

An extremely professional service. Olivia Higginson is the most pro active agent I have ever deal with!

Laurence · 8 February 2021

5/5

Trustpilot

Amy McMenemy provides excellent support…

Amy McMenemy provides excellent support to the house seller. Excellent knowledge and explanation of the process and very responsive by email phone or text. Nothing was too much trouble and she was always available for advice as needed. Would use again without hesitation.

Customer · 17 September 2023

5/5

Google

Alistair handled a difficult sale process with good humour and honesty about market conditions highly recommended

Malcolm · 23 January 2025

5/5

Trustpilot

Successful property purchase

We purchased a property through Strutt and Parker in Perth. Throughout Amy from the Perth office was both professional and helpful, and despite complications in the sale she kept us informed and helped to progress to a successful conclusion.

Mark · 14 December 2023

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!

Andy · 23 March 2021

5/5

Google

I would highly recommend Strutt & Parker. Friendly, efficient, and very supportive.

Tim · 17 June 2023

Agent replied · 16 June 2024

Hi Tim, thanks very much for your review. We're glad our Shrewsbury team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

Excellent communication

Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.

Sam · 24 November 2020

5/5

Trustpilot

House Sale

Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.

Jane · 19 October 2023

5/5

Trustpilot

First class service

We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!

Mr · 19 January 2021

3/5

Trustpilot

Very friendly staff but some room for improvement

Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.

Bob · 25 November 2022

5/5

Trustpilot

Excellent service

Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David

David · 20 October 2020

5/5

Trustpilot

Strutt and Parker Perth

I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.

Andrea · 13 September 2023

5/5

Google

Very helpful throughout the purchase\sale process

NPPOARA · 22 July 2023

Agent replied · 16 June 2024

Thank you very much for your kind review! Kind regards, Strutt & Parker

5/5

Trustpilot

We have recently sold our property with…

We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.

Sarah · 3 March 2021

5/5

Trustpilot

Got shown around a flat that turned out…

Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.

Joe · 21 March 2022

5/5

Trustpilot

Someone you can trust

Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.

Kevin · 29 October 2020

5/5

Trustpilot

Responsive, communicative, and helpful

We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.

David · 14 May 2021

1/5

Trustpilot

BAD PROPERTY MANAGEMENT

Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.

Fab · 18 September 2021

5/5

Trustpilot

Gerrards Cross Team provide excellent service

I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended

Mr · 9 December 2020

5/5

Trustpilot

The Best in Town !

We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.

Anita · 23 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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