Strutt and Parker reviews in Shrewsbury

★★★★★ 5/5

Google

Kathryn Lee handled our property sale. She was professional, proactive (which we found can be quite a rarity in this industry) super-responsive and we knew we were in safe hands with her project managing the whole process. It was such a pleasure having her on the journey with us, offering invaluable support and guidance throughout and her tenacity is something to behold! Nothing was ever too much trouble for her. Her positivity and friendliness was particularly comforting during such a stressful time. Thankyou Kathtryn, Clare and the team for a great experience and we would certainly not hesitate to recommend you to others.

Andrew · 16 March 2026

★★★★★ 5/5

Google

I’ve recently worked with Gary and the team at Strutt & Parker on the acquisition of two development opportunities in Knockin, and their service has been exceptional. Their knowledge of the local market, clear communication, and consistently professional approach made a complex process feel straightforward. Every interaction was constructive, timely, and genuinely supportive. I highly recommend Strutt & Parker to anyone looking for a team that delivers both expertise and a first‑class client experience.

Tim · 9 April 2026

★★★★★ 5/5

Google

I moved my house sale to Alastair Summerfield at Strutt & Parker Shrewsbury after not getting a sale as quickly as expected for it through an online estate agent. The house photos and online brochure through S&P were excellent and the guide price was realistic, both showing a better understanding of the local housing market than my previous experience. Alastair and his team always seemed approachable, honest, and helpful. I’m really pleased to have got a house sale and would have no doubts about recommending them to anyone else.

Annette · 19 December 2025

★★★★★ 5/5

Google

Kathryn was an absolute pleasure to work with throughout the entire process. From the beginning, she was professional, knowledgeable, and incredibly supportive while giving honest, helpful advice at every stage. Her calm and reassuring manner got us through what could have been a very stressful experience. Kathryn went above and beyond to ensure our sale went through from the outset to completion. We always felt in safe hands and wouldn't hesitate to recommend Kathryn and the team to anyone looking to buy or sell a property. Thank you again Kathryn, for your outstanding service! Kind regards Lynn & Philip.

Suitably · 26 October 2025

★★★★★ 5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

★★★★★ 5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

★★★★★ 5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

★★★★★ 5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

★★★★★ 5/5

Google

Kathryn was one the most professional persons that I have ever had the pleasure to work with. She was diligent and very responsive to any questions that we had as a client. Thank you.

Paul · 26 March 2026

★★★★★ 5/5

Google

Gary from Strutt and Parker is friendly, helpful on the ball with everything, can’t thank him enough, nothing was too much of a problem for him didn’t matter what the solicitors through at us Gary sorted it. Gary is brilliant and a credit to the company.

Debbie · 4 December 2025

★★★★★ 5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina · 5 October 2026

★★★★★ 5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian · 5 October 2026

★★★★★ 5/5

Trustpilot

Great Service and

We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.

Michelle · 12 October 2026

★★★★★ 5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James · 9 October 2026

★★★★★ 1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura · 11 August 2026

★★★★★ 5/5

Google

We Instructed Gary Haskell from strutt and parker to To sell 2 of our executive houses in what has been a difficult market. We are pleased to say Both properties have been sold now. Gary Haskell Was amazing throughout The sale of our properties keeping regular contact with both the purchaser and ourselves. Even mediating between solicitors and They purchasers agents to push along the sale as quickly and as swiftly as possible. He was extremely professional, polite, articulate And thorough Throughoutthe process. We will be definitely using Stratton Parker again to sell any future properties we build.

Steve · 25 November 2025

★★★★★ 5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

★★★★★ 5/5

Google

Claire was helpful and informative and extremely patient helping us with the purchase of The Thatch at Brockton.She dealt with everything in a professional manner.

Jackie · 18 December 2025

★★★★★ 5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert · 9 October 2025

★★★★★ 1/5

Google

2023 Alistair valued our property. He was due to visit today after me emailing calling and no responses. Thought I would give him the benefit of the doubt, to get a phone call one hour before to say his valuation would be the same as two years ago, I have already highlighted we have spent 200 k since then and doubled our turn over!! I had done my due diligence and know from other properties sold recently what our property is worth, to be told he’s not the company for us !!! when we have received well above his thoughts. Very very unprofessional! If a director would like to give me a call to discuss further I would appreciate it, i will review again in a month once hopefully we get a response

Michelle · 16 September 2025

★★★★★ 5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic · 3 July 2025