Every review we hold for the Shrewsbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery professional
Very professional, good communication and sold quickly. Our sales progressor (Lilly Mary) was excellent - proactive, problem solver, good communicator and great co-ordinator. Would recommend.
David · 12 September 2025
Agent replied · 25 September 2025
Thank you for your feedback, David. We are delighted that you are pleased with the service and support you have received from Lilly and the team. Please don’t hesitate to get in touch if we can assist with anything in the future.
★★★★★ 5/5
TrustpilotThe staff at Halls were very helpful.
Stephen · 14 November 2025
Agent replied · 24 December 2025
Thank you for taking the time to leave us a lovely review, Stephen. We are extremely pleased that you are happy with the service we have provided. If there is anything we can assist with in the future, please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotGood Service
Halls have been very helpful. The most help
Mrs · 11 September 2025
Agent replied · 25 September 2025
Thank you for your kind words, Mrs Gould. We are so pleased Lilly and Charles went above and beyond to help on your moving day. The team always strives to provide the best service possible so it is lovely to hear such positive feedback. We wish you all the best in your new home! If we can assist in anyway in the future, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotDuring our house transaction we had…
During our house transaction we had Lilly helping us.
Samuel · 1 August 2025
Agent replied · 25 September 2025
Thank you for your lovely feedback, Sue. Lilly and the rest of the Halls team work extremely hard to provide a first class service and we are delighted that this has been delivered. We are so pleased we could assist in finding you a suitable home. If you need assistance with anything in the future, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotHighly recommended
I wouldn’t hesitate in recommending the team at Halls.
Sue · 26 July 2025
Agent replied · 2 June 2026
Thank you so much for your kind words, Samuel! We are thrilled Lilly made your home-buying experience a smooth one. We will be sure to pass along your praise. If there is anything we can assist with in the future, we would be delighted to hear from you.
★★★★★ 5/5
TrustpilotFantastic Team- highly recommended
Fantastic service and a great team from start to finish, highly recommend Halls for all aspects. Kept us updated all along and couldn't do enough to help. From getting a valuation right through to completion day they have all been amazing!
Laura · 2 May 2025
★★★★★ 5/5
TrustpilotHalls gb Estate Agent Welshpool
I recently sold a property in Welshpool. The team at Hallsgb Welshpool were outstanding. They gave more than 100% commitment & worked very hard on our behalf. They were easy to talk to & very knowledgeable about the process. I can't recommend them enough.
Lesley-Ann · 13 November 2021
★★★★★ 1/5
TrustpilotHalls lettings Elsemere branch]
Buster · 14 February 2026
★★★★★ 5/5
TrustpilotA brilliant experience
A brilliant experience, all the ladies I dealt with were helpful and friendly. Kept up to date with everything all the way through. Well done and Thank you
Gts · 23 April 2025
★★★★★ 1/5
TrustpilotIncompetent, untrained and ill managed employees
Incompetent, untrained and ill managed
Peter · 19 November 2025
★★★★★ 5/5
FacebookGreat service from Halls and especially the Ellesmere branch, Jon and his team took very good care of us and explained/reassured us throughout the whole process. Great customer service, thank you once again, Tim and Charlotte
Tim · 21 February 2018
★★★★★ 5/5
TrustpilotLettings professionals
Halls Ellesmere recently let out a property for us in Wales - they took all the sting out of it for us . Walked us through and advised us on all the Welsh legislation and kept us informed all the way. Excellent service- Thankyou Charlotte and the lettings team.
Miss · 27 October 2023
★★★★★ 1/5
TrustpilotTook half a day off for a valuation got…
Took half a day off for a valuation got a call to say he’s stuck in traffic then another to say he has to be back at the office at 4 pretty poor and he wouldn’t make it lost signal still no call back
Simon · 19 October 2023
★★★★★ 1/5
TrustpilotWill not return calls
Will not return calls , cancelled a viewing on property as went under offer even though viewing arranged one day before, thought booked viewings were to be completed before submitting offers, disgusting way to treat potential purchasers, will not look at any property with them its a waste of time
E · 1 June 2022
★★★★★ 1/5
FacebookSome of your staff are amazing and some are worthless. Ran into the rudest auctioneer of my life at Halls, Mr McIntyre. Really a bad representative for your business
Daniel · 13 January 2020
★★★★★ 5/5
FacebookWe sold our house with Halls, we were over the moon with the service we received especially by Margaret.
Timonie · 26 February 2018
★★★★★ 1/5
FacebookIncomplete advice, lack of regular updates, very poor communication, dour telephone manner, slow or reluctant to replace missing boards.....
Roy · 2 May 2017
★★★★★ 5/5
Facebookgreat food I recommend small breakfast was well enough for me
Rebecca · 24 August 2020
★★★★★ 5/5
FacebookLovely lunch yesterday. Very tasty and filling. Will call again.
Jane · 27 April 2018
★★★★★ 5/5
FacebookRating only, no written review.
Carol · 27 March 2018
★★★★★ 5/5
FacebookRating only, no written review.
Dave · 13 March 2014
★★★★★ 5/5
FacebookRating only, no written review.
Andrew · 15 January 2014
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.