Trusted Agent profile · Shirley · Hampshire
★★★★★
2,062 reviews across 3 platforms
343 Shirley Road, Hampshire, SO15 3JD
Part of Beals, see every office.
Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,062 reviews on three platforms, including 151 Google reviews rated 4.4.
151
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
1/5
TrustpilotAVOID
AVOIDNot only took ridiculous amount of money, but couldn't be asked to do anything around the building, even after several complaints. We needed front door fixing, shower fixing, leaking sink fixing etc. Many phone calls and visits in the branch only resulted in redirecting us and ignoring the problems.Obviously making problems with the deposit release, even though the flat was left in a perfect condition.Simply thieves, really. They don't even deserve one star.
4/5
TrustpilotHad a great service from Ben the…
Had a great service from Ben the lettings manager. Very knowledgeable and professional and excellent communication with us whilst letting our property this year.
Hi, Thank you so much for sharing your feedback with us. Ben was delighted to hear this. We hope you have a great day!
5/5
TrustpilotDarren is so helpful
Darren is so helpful, professional and has managed my properties for several years now, would seriously recommend Beals.
5/5
TrustpilotGreat service
I had a few issues with my property and was extremely grateful to the lady I spoke to at beals (mollie) who was polite, professional and helpful throughout. Many thanks for a fantastic service.
Hey Sarah, we really appreciate your feedback! We are over the moon that Mollie made your experience with us stress free and resolved any problems you had.
5/5
TrustpilotBoth Ben and Lucy have been great from…
Both Ben and Lucy have been great from start to finish. All went smoothly, and answered any and all questions I had.
4/5
TrustpilotVery professional service
Very professional service. All information requested was readily available. Any questions were answered in a timely manner. Punctual, informative, friendly and overall, very professional. Highly recommended.
Thank you, for reviewing your experience at Beals. Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotThank you
Efficient, polite, helpful and friendly.Everything went so smoothly. Freddie was an absolute gentleman and offered excellent advice
5/5
TrustpilotThanks for Katie's
Thanks for Katie's follow up & update. It is helpful for the first time buyer to understand the purchasing process.
Hi Ken, Thank you for reviewing your experience with Beal's Mortgage & Financial Services. We are so glad Katie could provide a good experience on the purchase. We hope to hear from you soon. Have a great day!
5/5
TrustpilotRebecca thayre was very friendly and…
Rebecca thayre was very friendly and helpful she's helped us every step of the way and helped put our mind at ease. Great customer service !
Hi, thank you for taking the time to review your experience with Beal's. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotFriendly people
Extremely helpful with all my questions I had to answer and never rude or impolite to me. So easy to move especially with all my worries and concerns melted away.
5/5
TrustpilotHolly at Beals was very helpful today…
Holly at Beals was very helpful today with my property search, would definitely recommend!
Hi Peter, Thank you so much for sharing your feedback with us. Holly was delighted to hear this. We hope you have a great day!
5/5
TrustpilotSophie from gosport was very helpful
Sophie from gosport was very helpful. Thank you for all you help. Would recommend.
Hi Amelia, thank you for reviewing Beal's Gosport Office! Sophie was glad to hear you had a great experience with us. Hope you have a lovely day!
5/5
TrustpilotMortgage help
Clare, my mortgage advisor workedVery hard to get me a mortgage.Working out of hours to do so.Thank you.
Hi Mr Saunders, Thank you for taking the time to review Beal's Mortgage & Financial Services. We are so pleased Clare was able to provide you a good service. Clare will be overjoyed to hear your positive feedback. We hope to hear from you soon. Have a great day!
5/5
TrustpilotDarren was very helpful in providing a…
Darren was very helpful in providing a valuation on our property and all done with a smile
5/5
TrustpilotExcellent service
I received excellent service from Beales, they sold my property in less than a week. I had regular updates throughout the sale, very professional and courteous,I would recommend them highly!
Hi Janice, thank you for taking the time to review your experience! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. We hope you have a great day :)
5/5
TrustpilotMakes being a landlord as easy as can be!
As my first experience of purchasing a buy to let property and being a landlord, from Katie in sales to Jade and Hayley in lettings Beals and the team have made it an absolute breeze. While challenges with tenants are somewhat inevitable, Hayley phones with solutions not problems which makes the whole process infinitely easier. Looking forward to expanding the portfolio with the team’s Support!
1/5
TrustpilotPractically gave myself a tour of the…
Practically gave myself a tour of the house and done all the talking. Was extremely uncomfortable and awkward with the estate agent, I should feel the opposite from someone that works in customer service.
Hi Dannielle. Thank you for taking the time to leave a review and we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
5/5
TrustpilotVery helpful
Very helpful Kept us up to date on everything Went out of there way to make sure it all went through
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
4/5
TrustpilotVery helpful staff
We have been with Beals since 2009 and have always found them very helpful with any queries, always return calls and emails !
Hi Sam, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotBrilliant experience
Brilliant from jade in every department, listened to all of my needs in a recent lettings enquiry
Hi Jason, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotGreat team with honest advice - highly recommend!
We had an unsuccessful sale but not because of the valiant efforts of the Beals team. Very helpful and honest and just the sort people I wanted to market my home. Always there to chat and offer advice when needed. Highly recommended for all those who need to sell or buy in the area. Would definitely deal with the team again - I am already in contact with their rental department!
5/5
TrustpilotAlan updated us regularly & even helped push through our purchase
We found Alan & his team helpful & knowledgable. From the moment they came to value our property Alan answered all of our questions & addressed all of our concerns, Andy & Jade are also lovely people & did a great job when showing people around.After the sale was agreed Alan updated us regularly & even helped push through our purchase which was through another agent who were barely heard from.
4/5
TrustpilotGood service
Good service found a new tenant for my rental flat in quick time. Helpful and courteous staff
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotKatie was very helpful
I had a fantastic viewing with the lovely Katie yesterday and she was great at giving guidance, answering any questions I may have and just being very helpful and efficient in general!
Hey Amy, thank you for leaving us some feedback! We are glad that Katie guided you through the process and made your Beals experience so positive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
