Trusted Agent profile · Shirley · Hampshire

Beals Shirley reviews

4.7

★★★★★ Excellent

2,074 reviews across 3 platforms

343 Shirley Road, Hampshire, SO15 3JD

Part of Beals, see every office.

Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,074 reviews on three platforms, including 151 Google reviews rated 4.4.

Google logo

4.4 / 5

151

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Trustpilot logo

1,871

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing customer service when I was in…

Amazing customer service when I was in a time of need and direction. The branch manager (Kirsty) was so attentive and accommodating and made me feel totally at ease during my time of need. Highly recommend.Thank you Kirsty

Anonymous · 9 September 2021

5/5

Trustpilot

Friendly and honest

Very friendly, polite and honest. They explained things to me and didn't try to persuade me to choose a particular option, I felt I trusted them with their expert knowledge and that they were genuinely interested in helping me.

Joseph · 1 June 2023

Agent replied · 26 March 2024

Hi Joseph, Thank you ever so much for taking the time to review Beal's. The team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Fantastic Service

Fantastic Service I have a rental property which I let out under Beals fully managed service- they have been really helpful since day 1.Recently had to claim on my landlord insurance and the fantastic Maxine spared no effort liaising with the insurance company- happy tenants and happy landlord as a result. Would definitely recommend them.

Anonymous · 12 June 2021

Agent replied · 26 March 2024

Thank you so much for leaving us a review! We are glad that Maxine delivered the best service possible and made your experience with us first class.

5/5

Trustpilot

Beal's Team

Beal's Oliver, Tristan, Katie (team) stuck to their task of selling our property through the whole process. Due to economic climate it was a long process. Katie particularly kept both solicitors on task.I would recommend them to sell your property.

William · 28 April 2023

Agent replied · 26 March 2024

Hi William, Thank you so much for sharing your feedback with us. Katie and the entirety of the team were delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Exceptional service from Lucy Watt

Lucy went above and beyond with helping us to move. I recommend her to help you through your move. What should have been stressful was the total opposite. Thank you! There should be a Lucy in every office.

Dawn · 11 August 2021

5/5

Trustpilot

I was extremely nervous at the start of…

I was extremely nervous at the start of the process, but Hayley was extremely helpful and put my nerves at ease. She was polite and friendly and couldn’t ask for a better experience with a member of staff.

BW · 7 August 2021

5/5

Trustpilot

Amazing service from start to end with…

Amazing service from start to end with Zoe Cook! Very easy to deal with and is quick at responding and ensure all processes are smooth and efficient.

Uzair · 13 March 2024

Agent replied · 19 June 2024

Hi Uzair, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Property purchase

We have just purchased a property through beals. After some difficulty, Katie took on our case and was absolutely brilliant. She worked really hard on keeping us updated daily and went out of her way to get the purchase completed, great customer service.

Connor · 12 January 2023

Agent replied · 26 March 2024

Hi Connor, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!

4/5

Trustpilot

Happy with service provided

We purchased a property that was sold by Beal's. They were a little impatient during the process of viewing several houses, but otherwise very accommodating with our second viewing of the property ultimately purchased and have chased up the conveyancers and have been very helpful in getting our questions answered. Good service, would recommend.

Gabrielle · 13 July 2021

Agent replied · 26 March 2024

Hey Gabrielle, we are sorry about the rocky start you had with Beals, but we are glad that we made your overall experience positive.

5/5

Trustpilot

Very impressed with Kirsty and her team.

Very helpful and made the process very slick and stress free. Kirsty was always available when needed and supported us throughout. Much better than others that we have used. Would go back to Kirsty and team again.

Dean · 9 September 2021

5/5

Trustpilot

Great letting department

A great team, hard working and fast to react to any issues that may occur, have dealt with jade for a few years now and have been very happy with the service, would definitely recommend them to landlords.

Kie · 3 June 2023

Agent replied · 26 March 2024

Hi Kie, thank you for taking the time to review your experience with Beal's. Jade will be delighted to hear this! Have a good day :)

5/5

Trustpilot

I had a property viewing last week with…

I had a property viewing last week with the beautiful Esmee. She made me feel really comfortable and helped me find the most appropriate property for me. Thank you for your help Esmee! x

Mills · 20 September 2023

Agent replied · 26 March 2024

Hi Millie, Thank you for your lovely review. Feedback like this means the world to us. Esmee and the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Fantastic service

Fantastic service, sourced quality tenants in 2 days and let the property for full market value. Jade Goulding & Jessica Bishop couldn’t of done anymore, they both want above and beyond. Second time listing one of my properties and will list my others with Beals now.

Paul · 27 August 2022

Agent replied · 26 March 2024

Hi Paul, thank you for your lovely feedback! Jade and Jess were delighted to hear this. We hope you have a great day!

5/5

Google

I dealt with Beals and Tristan Schwartz for my house valuation and they went above and beyond the call of duty, always attentive , responding in a timely manner ~ definitely recommend them and would go to them again ⭐️

Sarah-ruth · 26 March 2023

Agent replied · 25 March 2024

Hi Sarah, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Darren Tait

Having worked alongside many estate agents, Darrens level of professionalism towers over any one else. If something needs to be done, Darren will make sure it's done. From chasing tennants to book in times or teaching me how to tie my shoe laces so I can upgrade from velcros, I am forever thankful

Marcus · 12 August 2021

Agent replied · 26 March 2024

Hey Marcus, thanks for leaving us some feedback and we are over the moon that Darren has made a lasting impression on you!

5/5

Trustpilot

What an amazing agent!

What an amazing agent! Chelsea helped me rent my first property, which was very scary at first, but with her speedy help with the referencing, we managed to move in 8 days later!thank you again Chelsea. I will be 100% recommending you to friends and family :)

Sands · 25 September 2024

5/5

Trustpilot

Louise our estate agent was very good…

Louise our estate agent was very good in helping with the process she is very easy to speak to and encouraged us to pop into see her if we had any questions that she could help with

Edward · 14 June 2023

Agent replied · 26 March 2024

Hi Edward, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thanks to Kelly and her team at Beals…

Thanks to Kelly and her team at Beals for making our move as smooth as can be, always being there to answer any questions and very accommodating to extra visit for our child whom has extra needs. Friendly professional and would definitely recommend.

Victoria · 10 October 2019

5/5

Trustpilot

I have used Beal's as a letting agent…

I have used Beal's as a letting agent for my property and in the 3 years I have been with them, they haven't let me down once. Great customer service and keep me informed of market changes and most importantly, I have happy tenants!

Paul · 6 October 2022

Agent replied · 26 March 2024

Thank you, Paul, for reviewing your experience at Beals! The team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Google

We have recently used Beals, Shirley to rent a property and the service from Izabelle has been absolutely fantastic. She is so helpful and friendly and is a real asset to the company. Highly recommendedPositiveResponsiveness, Professionalism

Sean · 25 August 2021

5/5

Trustpilot

The Lettings team have done it again

The Lettings team have done it again! Great work by Jess & Amber. Always professional, courteous and respectful. It has been a pleasure. Until the next time….

Mr · 3 February 2024

Agent replied · 19 June 2024

Hi Darren, thank you for taking the time to review your experience with Beal's Fareham. Jess & Amber will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Great customer service

Great customer service, great organisation.. myself ,my family and my friends highly recommend this agency as all we got house through this agency. Gentleman name is Muhammad helped us to find this property..

Mert · 15 September 2023

Agent replied · 26 March 2024

Hi Mert, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!

5/5

Google

We visited this branch last week and this week. Mr Muhammad Hussain help us and we rent house with them. I would like to thanks for the team and also Mr Muhammed for his personal effort as well. Harun

Salsbury · 26 March 2023

Agent replied · 25 March 2024

Hi, Thank you ever so much for taking the time to review Beal's Shirely Office. Mohammed and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Louise helped us find our home

Louise helped us find our home - she was so friendly and efficient, explained everything along the way. Have recommended her to friends and family already.

Olivia · 22 February 2024

Agent replied · 19 June 2024

Hi Olivia, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!

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