Beals Shirley reviews

★★★★★ 5/5

Trustpilot

Beals amazing team, Dan and Darren especially

Dan and Darren have worked wonders during the last 7 weeks. We were let down by a previous landlord 1 week before being due to move in and managed to get an offer accepted on a new house with beals the same day, the day of lockdown. We had massive issue with Honelet but Dan managed to get things sorted for us and was a pleasure to deal with. We are now 7 weeks later ready to pick up our keys and move in after they pulled a rabbit when it turned out 3 carpets were missing 5 days before move in day! Dan, Darren and the team at beals were a pleasure to deal with all the way through and always kept us updated....i really dont think we would of been able to move without them!! 5*

Phil · 13 May 2020

★★★★★ 5/5

Trustpilot

Rented Property search

Used Beals while looking for rented properties. Very reactive in my search plus showed me properties that fitted my wants. Staff - Leah was om time for viewings and dealt with all paperwork promptly and quick at getting answers. Fully recommend.

Darin · 2 December 2021

★★★★★ 5/5

Trustpilot

Excellent service from Robyn

Excellent service from Robyn. Very attentive. 10/10

Katrina · 10 October 2026

★★★★★ 5/5

Trustpilot

Wonderful experience from start to…

Wonderful experience from start to finish. Jay and Ollie were great! They Made what is usually a stressful timeVery enjoyable. Very friendly yet very professional A*

Hayley · 12 July 2023

★★★★★ 5/5

Trustpilot

Huge thank you to Ollie for giving me…

Huge thank you to Ollie for giving me expert advice on a recent property purchase. His knowledge, expertise and negotiation skills were fantastic. Would certainly recommend.

Chris · 12 July 2023

★★★★★ 5/5

Trustpilot

I've dealt with Dan Frogely and his…

I've dealt with Dan Frogely and his team for several years now, and can always rely on them for a great service. There is always someone on hand to help and provide good, honest, professional advice. Top notch, thanks guys!

Sean · 2 August 2024

★★★★★ 5/5

Trustpilot

Can’t thank Hayley Gooding enough

Can’t thank Hayley Gooding enough. She helped trace a previous tenant to recover damages. Turned what could of been a disaster into an easy experience with great outcome, thank you!

Paul · 6 March 2023

★★★★★ 1/5

Trustpilot

Incredibly bad

I’ve had an offer on my house since November. First they told me the buyer was a cash buyer. Presumably to get the deal. Then when this ‘cash buyer’ took out a mortgage, the sale ground to a halt. When I asked them to speed things up, they tried to pin the delay on me. They also asked me for £500 for the buyer to compensate him for the delay - unbelievable! Their nominated solicitors are also incompetent. Asking for the same information over and over again. When I seek updates, neither Beales or their solicitors respond to calls & emails. I had to threaten to pull the house off the market just to get someone to call me. There was a bit of activity as a result. After that, silence again. My experience with Beales is that of sitting in an information vacuum for almost 5 months, being duped into a sale to a ‘cash buyer’ (who wasn’t at all), and suffering both their and their solicitor’s incredible incompetence, including repeated requests for the same documents. And still, no sign at all of a date for exchange of contracts, let alone completion.

Chris · 17 March 2020

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service , friendly and helpful thank you Lucy Watt you made a stressful time excellent

Sara · 28 February 2024

★★★★★ 4/5

Trustpilot

To say Phoebe Hilton has gone above and…

To say Phoebe Hilton has gone above and beyond her role as an agent would still not give her the credit she deserves, she has absolutely been amazing on how she has help me find a property after losing one a day before I should of got the keys... she has kept me in the loop on progression throughout my finding a property, she truly has been outstanding so thank you Beals for employing an outstanding person, I would certainly recommend Phoebe and Beals.. thank you once again Samantha Parker

Samantha · 7 March 2020

★★★★★ 5/5

Trustpilot

Fantastic experience as first time buyers

A massive thank you to Akshay at the Shirley branch. He was very friendly, efficient, extremely helpful and supportive during the purchase of our first home. He was very professional and kept us updated during the whole process of the sale. Olly was also a great help in assisting us if Akshay wasn’t available. We found all the staff in the Shirley branch very friendly and would definitely use them again if we were to ever move and would highly recommend Beal’s in Shirley to our family and friends.

Nicola · 6 March 2020

★★★★★ 5/5

Google

Fantastic experience.!!! Very professional and helpful team. Great communication. Within 24 hours of seeing the property, I received confirmation that the apartment I applied for it is mine. Muhammad and Adrian did a great job, very professional!!! When I was collecting the keys, I received a gift from them for a new apartment. It was very kind. I've never encountered anything like this before. A trustworthy agency and I can recommend it very highly.!!

Jola · 29 June 2023

★★★★★ 5/5

Trustpilot

Beals+ Emma Bedford

Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma

Dean · 15 September 2023

★★★★★ 5/5

Trustpilot

Easy smooth process

As a first time buyer, the process couldn't have been easier thanks to Lily, Kirsty, Stacey and the whole team really. From the viewing of my new property to receiving the keys, I never had an issue. Always felt welcome when going into the store to speak to them and and always so friendly on the phone. It wasn't stressful at all and if you are a first time buyer, you can relax and they will take care of things and keep you in the loop at all times on how the process is going. Thanks again

Richard · 6 February 2020

★★★★★ 5/5

Trustpilot

5* Professional Service

We initially made a massive mistake and put our house on the market with Purple Bricks and after receiving apauling service from PB a family member recommend Beals. We cannot recommend Joe Lucas and his team enough! Ben came to value our property and take photographs, he took his time and was so professional throughout and the difference in marketing standards compared to PB was a different class. The team in the office are always on hand, they provide regular updates, return any calls promptly and are extremely helpful wether it's a member of the sales or lettings team answering the phone. They have managed to sell our property in less than two months which is quite an achievement over the quieter Christmas period. Joe has dealt with negotiating the offer from our buyer in a highly professional manner. We would only use Beals in the future for any sales or lettings and highly recommend Joe and his team!

Kirsty · 23 January 2020

★★★★★ 5/5

Trustpilot

Thank you so much to Lauren for your…

Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*

Ceri · 23 May 2023

★★★★★ 5/5

Trustpilot

Chloe is absolutely brilliant

Chloe is absolutely brilliant! She was friendly, efficient, and incredibly helpful throughout the entire process. Everything went smoothly thanks to her. Highly recommend!

Haiyu · 26 March 2025

★★★★★ 5/5

Trustpilot

Freddie is a star

I've viewed a couple of flats with Freddie lately and what a credit he is to your company. He listened to my requirements and was very knowledgeable about the properties. He is warm and friendly while being professional and clear. It made me feel good about working with Beals during this difficult time of transition for me. Freddie was also supportive and positive when talking further about my housing situation, he is outstanding.

Hayley · 25 September 2021

★★★★★ 5/5

Trustpilot

Selling with a positive attitude

Having tried selling on 2 occasions with another estate agent we decided that a change was required. We spoke to several agents and Beal's, represented by Adam Glee was, in our view, by far the best option. We judged this on Adam's positive attitude and the overall deal that we were offered. A buyer was found within about a month and despite various delays caused by the top of the chain we have now completed and are moving early December. Adam was very pro active in dealing with the delays and managed to keep our buyer who was tiring of the wait. Beal,s and Adam gave us good advice and acted in a thoroughly professional way throughout. We would definitely recommend them.

Mr · 29 November 2019

★★★★★ 5/5

Trustpilot

This Estate Agency is very good

This Estate Agency is very good, The Staff really helped me and my family and saved us from becoming homeless , Ben our agent was super helpful and went out of his way to help us. We are Black Africans and was expecting a bit of Judgemental or poor service . Ben was very non judge mental , treated well above our expectations and will definitely use Beals again. He went out of his way to give us a lot of information.

Tau · 26 November 2019

★★★★★ 5/5

Trustpilot

New Tenants - Holly Woodings

Really happy with how quickly Holly was able to source new tenants when our previous tenants decided to move on. There was a small window of time in which to do so, but Holly managed it! Thank you

Jason · 16 August 2024

★★★★★ 5/5

Trustpilot

Integrity, Loyalty, Reliability. I wish our politicians were more like my Managing Agent.

Beal's have acted as my Lettings Managing Agent for some 22 years. I have also bought property through Beal's which have subsequently been let. As a Member of the Armed Forces I have been required to serve long periods overseas and Beal's have enabled me to retain and maintain my property investments successfully over this period. For me the real test of a Managing Agent is when things go wrong; it is in difficult circumstances that the true character of your Agent is most apparent. As my long association with Beal's testifies, we have always found a way to resolve the variety of challenges that can appear. If an Agent could be described as being of good character then Beal's would surely qualify. I would also offer that as a landlord I have admired how Beal's balance and represent the interests of both tenant and landlord noting that this is increasingly important as legislation and new tax law presses on us all. The integrity, honesty and reliability that Beal's have shown in their dealings towards me make it very easy for me by return to offer my unequivocal recommendation to others looking for a similar service. I am not taken to writing recommendation's but would like to take this opportunity to publically thank particularly Darren Faulkner, Maxine Faulkner, Stacey Walters and Jessica Morgan. Let me assure that these individuals are not my friends but just excellent people with whom I have worked over the years.

Andrew · 13 November 2019

★★★★★ 5/5

Google

Brilliant experience with Raphael Heathcote from Anstey, who was endlessly kind and patient, and went above and beyond to help us through a very difficult time. He is very knowledgeable on all of the properties and always offered us the best solutions to our problems he could, showing genuine care beyond what could ever be expected. Can’t thank him enough for all of his hard work!

Libbie · 26 December 2023

★★★★★ 5/5

Trustpilot

Jack Whiting

Myself and my partner Kate bought our first property and Beals were the Estate Agents involved.I was very happy with my experiences when it concerned Daniel Black and Brett Gamblin. They were very quick and helpful to answer our queries and resolved any complaints we had.Unfortunately at times the completion date did move back (which is not Beals doing of course) but Brett did follow up on things very quickly and kept us posted which was great!Our main complaint during our experience with Beals was having explicitly told one of the staff at Beals (who wished to discuss Mortgage Protection Insurance via one of their own finance brokers) that before booking anything in I would need to speak to my partner. My partner was then called to book something in behind my back which did cause some complaints from myself.I did get an apology which was the main thing.However despite this, very good indeed!

Jack · 17 November 2022