Hamilton Bower reviews

★★★★★ 1/5

Trustpilot

Disgusting attitude from mark who owns…

Disgusting attitude from mark who owns the business & Judy who works in letting. There have rooms to let on smith lane, I spoke about a man who has cctv recording people& facing a public road which is against the law. Mark told me there nothing I can do about it. Awful attitude

Anika · 21 August 2026

★★★★★ 5/5

Google

I am the Property Manager for a large number of apartments in West Yorkshire. I previously used Matthew's services when he was at a previous agent and was really pleased with the job he did in quickly finding tenants of a good quality. I was upset to see him leave, but even happier to find out he was staying within the industry. Matthew and the team have continued to find high quality tenants who so far have all paid their rent on time and kept the property well-maintained. Matthew's experience of being a Landlord makes him the perfect candidate in entrusting your properties with. He also sold my first property for a higher price of which I was expecting. The whole team are very well managed and whenever I need an agent I know where to go!

Joseph · 10 June 2021

★★★★★ 5/5

Trustpilot

Review of Hamilton Bower

As first time buyers this was all new to me, Della was excellent and dealt with all our queries and communication between all parties (vendors and solicitors) . She was great with keeping us up to date especially via email as I am not allowed to use my mobile at work so preferred to be contacted this way. It was great to finally meet the team when collecting our keys, we got a friendly and helpful welcome and I would definitely recommend Hamilton Bower and go through them again for any future moves. Many thanks for all your help.

Verity · 18 January 2017

★★★★★ 5/5

Google

From the viewing i had with Mark or Matt i believe i can’t remember his name sorry haha to the customer service i received from Judy, it has been amazing. I spoke to multiple other estate agents over the phone and email and most of them were rude so i would like to say that Judy is the best i have spoken to, so helpful and informative. Thankyou!

Hannah · 27 March 2024

★★★★★ 1/5

Trustpilot

The most unprofessional estate agents…

The most unprofessional estate agents I’ve ever known! We moved out of our rented property 30/05/25 and had an inspection 6th June! They requested £350 from our deposit to do remedial work on the garden, I have tried contacting the company to discuss this further and see an invoice that shows the work done but I have been completely ignored! I have sent numerous emails, called and also visited the office to be told the person who needs to deal with it doesn’t work in the office and my number was noted and told they would be in touch… that was 9 weeks ago!

Melissa · 29 July 2025

★★★★★ 5/5

Google

I've recently started renting a property from Hamilton Bower. I was going through a pretty bad time and moving house is always very stressful, even at the best of times. Mark, James and Della were all really understanding and helped me get in to a really nice house and made it so easy for me. Thanks Hamilton Bower!

Your · 11 June 2019

★★★★★ 1/5

Google

This is the worst estate agent ever, I have a family member who tried to go through with them and they were so unprofessional and rude. We asked them around 5 times about there being no blinds in the property as that is the landlords job and they did not respond to me at all, the agent over the phone threatened to take us to court for wanting to withdraw the application due to their incompetence. Instead of apologising, they threatened us and essentially forced us to take the tenancy agreement or they will sue us. Absolutely disgusting customer service.

Noshaba · 28 September 2024

★★★★★ 5/5

Google

Being a former Estate Agent myself I had very little hope of anyone doing a good enough job for me when it came to me selling my first home to buy my next one. Fortunately for me when I was getting my valuations done I booked Hamilton Bower (along with 2 more Estate Agents) and decided, after a visit from James to go with them. His attitude from day 1 was very 'can do' and I felt confident they would do a good job. What I didn't expect was the first class service I received from them. They exceeded all expectations I had in every aspect of what they did. From initially coming to value the property (arrived on time, came with all the info I needed) to putting my property on the market very quickly and smoothly. I had the pleasure of also dealing with Della their Sales Negotiator - What a lady! Ultra efficient, on the ball, a lovely lady who not only helped me with the process along the way but made me smile too. I was updated every step of the way. Every viewing I had turned up, on time and with all the info they needed. The feedback for every viewing was given the day after and even if they couldn't get hold of the viewer they called to let me know they had tried (thank you!) Hamilton Bower sold my house in 3 weeks. I found the whole experience daunting to say the least when I first made my decision to sell and move on but I can honestly say that my dealings with Hamilton Bower made the whole process extremely relaxing and dare I say, pleasurable! I would recommend anyone wanting to sell their house and deal with a caring, reliable, efficient Estate Agents, should make Hamilton Bower their first port of call. A top class service and a smile to go with it! Thank you to James, Della and Mark for all your hard work and I look forward to using you again sometime in the not too distant future!

L · 11 June 2016

★★★★★ 5/5

Trustpilot

Professional & friendly

Our experience of selling our house with Hamilton Bower was excellent from start to finish. the house sold in the 1st week of being on the market. Mark, James & Della were professional throughout the process from valuation through to completion. The photographs showed off the house well and the description was clear & accurate. Our buyers were kept up to date with all aspects of the process/ We would recommend Hamilton Bower unreservedly

Philip · 29 May 2016

★★★★★ 5/5

Google

We sold our house through Hamilton Bower earlier this year. From the initial valuation through to the sale the staff were polite, friendly & informative. Matthew clearly knew the area and how to market the property in order for us to get a quick sale at a good price. They organised all the valuations as we didn’t want to show people around the property ourselves. We had a lot of dealings with Della at the Halifax branch and she was an absolute star at sorting out any issues and making sure she was communicating things back to us as she knew I was a worrier, she even rang on the day of completion to ask how we were coping with everything and wish us luck in our new home, which she didn’t need to do, you could tell she genuinely cared. If you are looking to sell or buy a property in the area. I would have no problem at all in recommending Hamilton Bower

Stacey · 27 March 2024

★★★★★ 5/5

Trustpilot

Excellent

Completely satisfied with the service received, my moving experience was made so much easier and less stressful due to the continued support from the staff at Hamilton Bower. I was constantly kept up to date and advised clearly at every stage of my sale and my purchase. Would definitely and already have recommended Hamilton Bower to friends and family. Thanks to all at Hamilton Bower especially Dellawho was fantastic.

Gail · 30 June 2016

★★★★★ 5/5

Google

I bought a house from Hamilton Bower and I was extremely impressed with the service and speed in which Mark dealt with my purchase, so much so that I sold a property with them a year later and again could not fault their attention to detail in all aspects. I have recommended them on numerous occasions and would not hesitate to use them again. Thanks Guys

Tina · 11 June 2016

★★★★★ 5/5

Google

We recently sold a house in Wilsden and had excellent service from Hamilton Bower. Both Matthew, in Shipley, and Dawn, in Halifax, were responsive and very supportive throughout the whole process. We agreed a sale very quickly and they helped us through the process leading up to exchange and completion. Their service was outstanding and we thoroughly recommend Hamilton Bower as a professional and efficient estate agent. David and Elaine Shoesmith

David · 16 April 2021

★★★★★ 5/5

Google

Amazing service! I can honestly say that in all my years of buying and selling houses I have never been assisted by such genuine and professional people who genuinely care about you and the sale of your property. James, Mark, Della and judy offer a personal service that cannot be rivalled by any other estate estate agency service. I would recommend them to anyone and thank them for the amazing job that they do ! 😀

MICHAEL · 11 June 2019

★★★★★ 5/5

Google

Great service from Della and Mark. Very professional, kept me updated and made the whole selling process as stress free and comfortable as possible. Mark went above and beyond to work with my extremely limited timelines (due to working hours). No request was too difficult and no phone call was too much trouble. Would highly recommend. Thanks again.

Jonathan · 11 June 2019

★★★★★ 1/5

Google

I read on Facebook about this dishonest company not too hand your property TO LET. They lie lie lie.about care of your home. Apparently 54 customers have had thousands repair their home . His reply bla bla bla and very bad story teller its not my fault its yours lol

Mickdonnay · 28 March 2023

★★★★★ 1/5

Google

I viewed a property and the following day rang multiple times to try and make an offer but no one answered (It took quite a while to set up a viewing because of this issue). I therefore sent an email asking them to call me back so I could make an offer and it took them 2 days to even bother to reply and all they bothered to say is "I am sorry but this property is now under offer" ..... Every other house I've viewed the estate agents have rang me to ask for my feedback and if I want to make an offer. I wouldn't want to sell my house through an estate agent that doesn't bother to put in the effort to get you the best deal for your house and doesn't bother getting you all the offers being made. I also don't appriciate my time being wasted.

Cambell · 16 April 2023

★★★★★ 5/5

Google

We’ve worked with Mark & James for the last couple of years and would highly recommend them. They manage a couple of HMO’s for me and do a great job. As we’ve had some very challenging tenants I must say they dealt with these problems brilliantly.

Campion · 16 April 2020

★★★★★ 3/5

Trustpilot

Lack of communication.

With the lack of communication, and having to wait a week for my report after the money transfer was paid on the day you asked I can only give you 3 stars. Your report was very detailed but then you were the most expensive compared to other surveyors. For the money I expected a written report in the post and not one I had to print off.

Roger · 1 June 2016

★★★★★ 5/5

Facebook

Moving 200 miles to a new town comes with a whole host of setbacks and issues. Buying a house with Hamilton Bower was by far the easy part! I found them to be professional, friendly and they remained in contact at all times. This gave us the reassurance we needed at a very stressful time. I would not hesitate to recommend them.

Kerry · 19 March 2019

★★★★★ 5/5

Google

Friendly, Helpfull, Thoughtfull, Bothered... Della and her team are the best!

Rob · 16 April 2020

★★★★★ 5/5

Google

I want to say a big thank you to James and his team, I know how stressful selling a house can be from past experience but your professional attitude and customer service was second to none. I will recommend you to all my family and friends. Great Service

Ben · 12 June 2015

★★★★★ 5/5

Google

It has been an excellent experience working with Hamilton Bower! James, Della & Dawn were all very welcoming, professional and great at communication through the whole process. We can't recommend them enough.

Hayley · 16 April 2022

★★★★★ 5/5

Trustpilot

Excellent service

Hamilton Bower were friendly, helpful and professional when we bought our house. There were some complications when it came to making the exchange and setting a moving in date and HB took everything in their stride and made the whole process as stress free as possible.

Matthew · 21 April 2016