Every review we hold for the Shillington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe couldn’t recommend VLS enough! We decided to sell our house with VLS and we are so glad we made that choice. After our original buyer pulled out, Vicki managed to find a new viewer who made us another offer within 24 hours! Vicki and Helen were both on hand to answer any questions we had throughout the process and made it as stress free as possible. We will definitely be using VLS again if we sell in the future.
Ruby · 12 June 2026
Agent replied · 12 October 2026
Hi Ruby
Thank you for your lovely feedback, we hope you are all settled in your new home.
★★★★★ 5/5
GoogleJust wanted to say a BIG thank you to VLS for all their help and support with our house move.
Vicki is absolutely amazing at what she does and managed to secure us a great deal on our mortgage.
Helen found us a buyer in super quick time and was there to offer support and assistance every step of the way.
We are now in our lovely new home and absolutely delighted.
Thanks ladies, to you and the rest of your team xx
Jo · 16 February 2026
Agent replied · 16 April 2026
Thank you Jo for your lovely review and trusting VLS to sell your home, I am delighted you are happy in your new home.
★★★★★ 5/5
GoogleWe have just completed a sale and purchase through VLS and our experience has been fantastic. Vicki and Helen have supported us through the process and been instrumental in making it quick and straightforward. They had viewers lined up before our house went on the market resulting in it selling on the day it went live!
Family members had also recently made a purchase through VLS, and we had been extremely impressed with the professionalism and knowledge Helen had when showing that property.
We made use of the complementary mortgage advice from VLS Mortgages and Kirsty has been brilliant, providing all the advice we needed and quickly updating our mortgage offer when rates briefly came down. Charlotte was also great in explaining our life insurance options and securing the policy for us.
We would not hesitate in recommending VLS to anyone looking to sell their property!
T · 12 September 2026
★★★★★ 5/5
GoogleVLS Estate Agents were incredibly helpful throughout the purchase of my home. The team was kind, professional, and always willing to provide clear and helpful information, making the whole experience smooth and reassuring.
Vicky and Helen were absolutely fantastic, supportive, responsive, and a pleasure to deal with from start to finish. I would highly recommend them to anyone looking to buy or sell a property.
Carly · 16 March 2026
Agent replied · 16 April 2026
Thank you Carly for your lovely review, so pleased we found you a perfect home.
★★★★★ 5/5
Google** Awesome ! **
I purchased a property through VLS Estate Agents, and right from the onset Vicki went out of her way ... and that level of service continued right through to completion!
Excellent communications - fast and reliable and kept on top of it throughout the whole process.
I would thoroughly recommend Vicki, Helen and the team at VLS.
I know who I'll be using if / when I come to sell my home!
Sharon · 12 October 2025
Agent replied · 8 December 2024
Thank you Sharon for your lovely review, I’m sure you are going to be really happy in your new home 🏡 …
★★★★★ 5/5
GoogleWe recently bought a house through VLS estate agents, and personally dealt with Vicky and Helen. They were amazing at communicating, very quick responses and more than happy to get involved to try and speed up the process. I would highly recommend anyone wanting to buy/sell a house to use VLS!
Amy · 16 March 2026
Agent replied · 16 April 2026
Thank you Amy for your lovely review, we hope you will be very happy in your lovely new home.
★★★★★ 5/5
GoogleVicki and her team were amazing in helping my partner and me buy our first home! They supported us every step of the way, from securing a mortgage agreement to finally purchasing. As first-time buyers, we really appreciated their guidance. We've been living here for a couple of months now and are so happy. Highly recommended to anyone looking to purchase a new home!
Fern · 12 November 2025
Agent replied · 16 April 2026
Thank you for your lovely review, we hope you will be very happy In your new home.
★★★★★ 5/5
GoogleWe decided to switch to VLS from another estate agent for our house sale and we’re so glad we did. The communication was excellent from the start, mainly using a WhatsApp group. Helen and Vicky kept us updated on a regular basis as our sale and purchase (also handled by VLS) progressed. They definitely made a big difference on what can be a long and demanding process and we would definitely recommend them if you’re considering a house move. Thank you both for helping us so much with our move. Colin and Nic x
Colin · 16 March 2026
★★★★★ 5/5
FacebookVLS Estate Agents have made our journey from selling our house to moving into our new home as easy as they could, they have been there for us when it go very stressful and supported us all the way. I would highly recommend them
Thank you Vicky and Helen
Linda · 11 February 2026
Agent replied · 20 March 2026
Thank you Linda for your lovely review, thank you for trusting VLS to sell your lovely home.
★★★★★ 5/5
GoogleWhat a fantastic experience we had dealing with VLS.
We happend to find a house on a development that we loved straight away so the need to move quickly was key.
Helen did an absolutely amazing job and sold our house in a day before it was even advertised!
Vicki and her team have been great on their advice from start to finish and the communication has been brilliant.
We also chose to use Vicki to act as our mortgage broker so the whole process was seamless.
Thank you!
Chris & Steph
Chris · 16 February 2026
★★★★★ 5/5
FacebookJust wanted to say a BIG thank you to VLS for all their help and support with our house move.
Vicki is absolutely amazing at what she does and managed to secure us a great deal on our mortgage.
Helen found us a buyer in super quick time and was there to offer support and assistance every step of the way.
We are now in our lovely new home and absolutely delighted.
Thanks ladies, to you and the rest of your team xx
Joanne · 4 February 2026
★★★★★ 5/5
GoogleVictoria and her team was excellent in helping me and my girlfriend get into our new house, their help was fantastic and made the whole process easy and effortless for us, massive thanks to the team
At VLS Agents!
Daniel · 16 December 2025
Agent replied · 16 April 2026
Thank you Daniel for your review, we hope you will be both very happy in your lovely new home.
★★★★★ 5/5
GoogleI honestly can’t praise Vicki and the whole team enough. I was stuck renting for years and never thought it would be possible to purchase anywhere on my own. Vicki made it possible and put in so much time and worked so hard to get me my now new home! They are all so friendly and only ever a text away and made the whole process even though still very stressful just that much easier. Thank you all so much.
Lauren · 24 March 2024
Agent replied · 25 August 2024
Thank you for your lovely review, we wish you every happiness in your new home.
★★★★★ 5/5
GoogleBought a house through VLS. Both Victoria and Helen were fantastic. Unlike some agents they were professional, efficient and very communicative.
Lawrence · 16 March 2026
Agent replied · 16 April 2026
Thank you Lawrence for you kind review. So pleased for you both, your new home is beautiful, we hope you will be very happy.
★★★★★ 5/5
GoogleI have just brought a property from VLS and it has been a smith and lovely experience . We had Helen as our main contact and she has kept both me and the sellers updated throughout . Helen and Vicky have both been available for questions and advice and the response has been fast . I wouldn’t hesitate to use VLS again the girls are lovely and really make things easy for you . Thank you xx
Julia · 12 December 2025
Agent replied · 16 April 2026
Thank you Julia for your lovely review, we hope you will be very happy in your new home,
★★★★★ 5/5
GoogleHelen and the team were fantastic throughout the whole process and kept us updated with any updates. We would definitely recommend them in the future
Joshua · 16 December 2025
Agent replied · 16 April 2026
Thank you for your lovely review, we hope you will be very happy in your new home,
★★★★★ 5/5
FacebookVictoria and Helen were brilliant throughout the whole buying process. Great at communicating, were great at chasing solicitors and other people in the chain. Would highly recommend!
Julie · 24 November 2025
Agent replied · 20 March 2026
Hi
Thank you so much for your lovely feedback, we hope you will be very happy in your new home 🏡
★★★★★ 5/5
FacebookWe used VLS to sell our home this summer. Both Helen and Victoria were so friendly and helpful. They sold our home within 8 weeks. They kept us up to date with viewings and gave very prompt feedback each time. I was very happy to have used and supported a local independent estate agents. Than you so much ladies!
Cindy · 21 November 2025
★★★★★ 5/5
GoogleI really can’t rate this estate agents enough, they went above and beyond on the sale of my property with a very professional but personal approach explaining all the solicitor jargon to me in a way I understood. Communication was second to none letting me know progress as it all went through. 11 out of 10 for both Victoria and Helen.
Why people always say “you should get three separate quotes” when you have VLS is beyond me.
Paul · 12 October 2025
Agent replied · 23 November 2024
Thank you Paul for your lovely feedback.
★★★★★ 5/5
GoogleAmazing team at VLS, so personable. Very helpful and knowledgeable in both buying and selling. So glad we had Victoria Smith and Helen to lead the way when selling our house, and purchasing another, this year. Excellent communication and trustworthy in all areas, including those working behind the scenes in sorting mortgages/insurance etc. Thank you all xx
Claire · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind review, we wish you every happiness in your lovely new home ☺️
★★★★★ 5/5
GoogleI can’t recommend VLS Estate Agents highly enough. As a first-time buyer purchasing a property on my own, I was naturally anxious about the whole process, but they supported me from the very first step right through to completion.
I also chose to use their services as mortgage advisers after my first offer fell through, and that turned out to be one of the best decisions I made. They made everything clear, straightforward, and far less overwhelming.
Buying a property can be extremely stressful, especially doing it alone, but VLS made the entire experience so much more manageable. Their professionalism, communication, and genuine support made all the difference.
I will only ever use their services moving forward and wouldn’t hesitate to recommend them to anyone.
Thank you again to Vicki & Helen x
Katherine · 16 February 2026
★★★★★ 5/5
GoogleGreat service from Helen and Victoria, they've been really looking so everything goes well from the beginning to the end. Would use again if needed.
Victor · 12 June 2026
Agent replied · 12 October 2026
Thank you Victor. We hope you will be very happy in your new home.
★★★★★ 5/5
FacebookHelen and Vicki were amazing from the start to the end of the process. They helped sell the house very quickly and they always kept us in the loop and helped chase up solicitors and the other estate agents in the chain. We can thoroughly recommend them!
Hannah · 23 March 2024
Agent replied · 22 October 2025
Thank you Hannah for the lovely review. We wish you luck and happiness in your exciting adventure.
Thank you for choosing VLS 🥰
★★★★★ 5/5
FacebookVicki and the team were incredible to deal with, buying your first home can be scary and they made this feel so relaxed from start to finish. Helen and Vicki were so accommodating showing us around when we asked, always responded so quickly on WhatsApp and went above and beyond for us. We can't thank the team enough, the special touch was coming in to this beautiful home package full of home essentials and vouchers on our completion day with a lovely card.
Thank you guys for everything! Xx
Kayleigh · 15 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.