5/5
GoogleWith both renting and selling Dorset Property provided a really professional service, friendly, helpful staff with a customer- first attitude. I wouldn’t hesitate in recommending them on my 10-year experience.
Trusted Agent profile · Sherborne
Dorset Property Sherborne reviews
★★★★★
85 reviews across 1 platform
Long Street, Sherborne, DT9 3BS
Dorset Property's office in Sherborne, at Long Street, is rated 4.7 out of 5 across 85 reviews on 1 platform, including 85 Google reviews rated 4.7.
Reviews
Every review we hold for the Sherborne office, from every platform, shown as written. First names only.
Google5/5
GoogleLeon, Belinda and Sarah have been nothing short of fantastic. They made every effort to ensure our move was done as efficiently and professionally as possible. I would highly recommend them to anyone considering a move in the Somerset and Dorset area 🙏 …
5/5
GoogleBrilliant customer service from Alethea at every step of the way, we felt completely guided through the rental process as tenants and very happy. Highly recommend!
5/5
GoogleDorset property at Sherborne have been looking after my house for 5 years and I have been very pleased with their service. I have not had any void periods and when there is anything that needs fixing, they promptly sort it out.PositiveResponsiveness, Professionalism
Agent replied · 31 May 2023
Thank you Christine for your review.
3/5
GoogleThe letting agency is good when at the beginning of the letting. But when it is time to leave they do not return the deposit for a long time and your money is stuck with them. They also put charges for cleaning after the house is cleaned. The neighbors are proof that no one came to clean after we left, but we were charged for cleaning. The carpet was cleaned by a professional cleaner. The place was also cleaned by cleaners even cobwebs and windows made sure it was clean. However they make sure they charge you for some fictitious amount when u leave and blame it on then landlord. When I know for the fact the landlord depends on them to check the property.
5/5
GoogleReady to give time to discuss your concerns and take action where necessary. I am very happy to recommend the services of Dorset Property. They look after your interests well.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 May 2023
Thank you Joanna.
5/5
GoogleI am glad to share review for Dorset property. It was my first time moving to This area and the staffs and (Leon ) was exceptionally helpful, knowledgeable, guiding me through their range of options. I highly recommend the Dorset Agency to anyone seeking to move .
4/5
GoogleThe property viewed was disappointing due to misleading Property details. However, this has quickly been rectified and the property particulars updated. More information and reassurance were given. Great customer service and understanding from the manager today and look forward to dealing with them again in the future. Thank you again.
1/5
GoogleSent a request. Apparently im too early. Agent says i must get back to them, but she all the info!! Why not get back to me????????NegativeResponsiveness, Professionalism
Agent replied · 31 May 2023
Rael Zieve, we regret to hear that you had this experience with us. We have conducted a full review of your interaction with us and we are disappointed that you feel that our service was unsatisfactory. We do hope to help you find the right property in due course; please rest assured we have your details and endeavour to help you the best we can.
5/5
GoogleExcellent service and all staff very professional all questions answered promptly.
5/5
GoogleSince meeting Leon from Dorset property we have felt comfortable and assured in his experience and professionalism. We would highly recommend him and Dorset Properties to friends, and will use them when we are able to purchase our first home. Many thanks!
5/5
GoogleAs always I get a good and prompt response to any issues I have. I have been a tenant of The Dorset Letting Agency for nearly 4 years and have been very happy with them.
5/5
GoogleExcellent service,Leon has always been extremely helpful and courteous. Always a quick response to any queries or reporting of any repairs needed. Nothing is too much trouble.
5/5
GoogleWe’ve been dealing with Leon regarding a rental and he’s been efficient and helpful in getting things sorted for us! Would recommend!
5/5
GoogleLeon has always been extremely professional and very helpful in all our dealings. At a personal level he was always a delight to deal with.
5/5
GoogleFantastic service from when I moved in 3 years ago to my moving out now. Friendly and helpful, prompt reply to emails or calls. Can't praise Leon enough.
5/5
GoogleSuper helpful (and speedy) service!
Agent replied · 31 May 2023
Hello Benet Allen, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleHave used Dorset Property Sherborne for years, always a very friendly and professional, highly recommend!
5/5
GoogleVery helpful staff and will reccomend them
Agent replied · 31 May 2023
Thank you for your kind review.
5/5
GoogleLeon has made a huge difference in terms of speedy follow-up, efficiency and affability. 🌞 …
4/5
GoogleFriendly and helpful staff.
Agent replied · 31 May 2023
Thank you
5/5
GoogleExcellent service really helpful staff and also very supportive of when I sold my property would definitely recommend to a friend. I am so thankful to Dorset property
5/5
GoogleKatie and her colleagues are always very helpful, replying to emails promptly and taking the time to understand the type of property we are looking for.
5/5
GoogleAs a tenant of this company, I couldn't recommend them enough !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
