Trusted Agent profile · Sheffield

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Staves Estate Agents Sheffield reviews

4.7

★★★★★ Excellent

321 reviews across 1 platform

861 Chesterfield Road, Sheffield, S8 0SQ

Staves Estate Agents's office in Sheffield, at 861 Chesterfield Road, is rated 4.7 out of 5 across 321 reviews on 1 platform, including 321 Google reviews rated 4.7.

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4.7 / 5

321

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience selling my house with staves Everyone so friendly and helpful they made what could have been really stressful a little more easy Thanks guys Karen Briton

Karen · 14 May 2025

5/5

Google

Staves is a top tier estate agent, their knowledge of the market in the areas in which they operate is second to none. My main contact at Staves was Ben Willis. What can you say about Ben? Well, if I was setting up as an estate agent in …

Gren · 8 October 2021

Agent replied · 7 June 2023

Thank you Gren for the review! It's been a pleasure dealing with you!

4/5

Google

Pleased with their level of service. Luckily the agreed sale was quite straight forward once secured. A good team of staff at the Gleadless branch. As a family owned business I think you get better communication and team work than some of the multiples.

James · 16 September 2024

5/5

Google

I am no lover of estate agents after having some very bad experiences over the past 15 years but I just have to say that Matt & his team at Staves are the exception. They got us our dream house and sold our old property swiftly & …

Paul · 8 October 2021

Agent replied · 7 June 2023

Thank you Paul for your fantastic review!

5/5

Google

Gayle has been the most customer centric, patient, and supportive lady in assisting us with our search for a family home. We unreservedly would highly recommend her and her firm if you are looking to rent a property.

Rukhsar · 19 September 2019

1/5

Google

After taking a house with two different offers to closed bids, Staves didn’t bother calling us to let us know our bid wasn’t accepted. When we called to chase, they took our number and still didn’t call back. We found out the house was sold …

Ryan · 8 October 2021

Agent replied · 7 June 2023

Dear Mr Brooks, I am sorry to hear that you have had a bad experience with our office. At Staves we work very hard to provide an outstanding level of customer service to all of … More

5/5

Google

We purchased our first home through Staves - we had fantastic communication throughout the bidding process and then once we had our offer accepted we hit a few bumps in the road. We were so grateful to Ben who always called us back or …

Melissa · 8 October 2021

Agent replied · 2 August 2023

Thank you Melissa, all the team at Staves wish you all the best in your new home.

5/5

Google

During a pandemic, it was good to have Staves working for us and co-ordinating the potential buyers and informing us of who, what were and when. They helped us sell our house fairly quickly and achieve a good price. Ben our main liaison …

Mark · 8 October 2021

Agent replied · 7 June 2023

Hi Mark, thank you for the kind words! All the best in the future.

1/5

Google

Avoid, made an offer on a house. They rang me to say it had been accepted by the vendor. (Cloud 9 moment, then boom) Rang me back in the afternoon to say they have a cash buyer that’s offered more so the vendor has accepted their offer …

Julie-Ann · 8 October 2020

Agent replied · 7 June 2023

Dear Julie-Anne, I am sorry that we were not able to proceed with your offer. As explained to you over the phone and in a subsequent email, a higher offer came in which we were … More

5/5

Google

Fantastic communication from Ben throughout the process of buying our new home. Thank you team.

Caitlin · 14 July 2025

5/5

Google

Fantastic estate agency, real people providing a first class service. They made the whole process run much more smoothly, I can't thank them enough.

Gemma · 16 September 2023

Agent replied · 27 July 2023

Thank you Gemma!

5/5

Google

Myself and my 2 sons would like to thank staves for their Excellent service the young man called ben willis was outstanding in evrything he did for us this young man is a credit to staves and i for one give him 5 stars out of 5

Paul · 19 September 2020

Agent replied · 7 June 2023

Thank you Paul for the 5 star review!

4/5

Google

Always there on the end of the phone and quick to respond to queries in an efficient manner.

Nat · 18 May 2025

5/5

Google

We have just bought our first house which was on the market with Staves. Despite it being a long and complicated process for a number of reasons Staves maintained excellent communication and pro-activity throughout. The case handler for our …

Alexandra · 8 October 2021

Agent replied · 7 June 2023

Thank you Alexandra! All the best in your first home!

5/5

Google

I'm thoroughly pleased with Staves in every aspect in my dealing with them. Matthew's listing was excellent which definitely helped with selling the property that would probably be considered an acquired taste for most. Ben dealt with …

Ashley · 8 October 2021

Agent replied · 7 June 2023

Thank you Ashley for the lovely review!

5/5

Google

Made our house sale/purchase go as smoothly as possible especially given the recent restrictions due to the pandemic. Special mention for Ben for keeping us fully informed on the progress, and for his help and professional attitude throughout.

Michael · 16 September 2021

Agent replied · 7 June 2023

Thank you Michael, all the best.

5/5

Google

Bought a house via this estate agent and the service was great. The team were friendly, quick responding to any emails and happy to answer any questions we had. …

Lorraine · 8 October 2022

Agent replied · 7 June 2023

Thank you Lorraine, we wish you all the best in your new home.

5/5

Google

Have just completed on the sale of my property and cannot thank Staves enough for their hard work and professionalism throughout the process. We first instructed Staves to sell our house as we were impressed by how they marketed their …

Hannah · 8 October 2020

Agent replied · 7 June 2023

Thank you so much Hannah for your 5 star review! - Staves Estate Agents

5/5

Google

My Mum has just sold her property through Staves and has asked me to write a review on her behalf. From the initial valuation, viewings and subsequent offer and sale process, everyone she has dealt with has been friendly, courteous and …

Lee · 8 October 2019

Agent replied · 7 June 2023

Thanks Lee for the kind comments! Hope your mum settles in nicely in her new place! Regards, The Staves Team

5/5

Google

Very helpful, and excellent communication - especially as my house purchase was rather drawn out with the legal side of things (including dealing with probate stuff and a trust fund), and there were some delays with the buyer of my old …

Ruth · 8 October 2019

Agent replied · 7 June 2023

Thank you Ruth for the kind words! Hope you enjoy your new home and settle in nicely! … More

5/5

Google

I can't thank Staves enough for making our dreams come true. The service and how quick my house was sold was amazing. I big thank you to all the team . All the best for the New year Daniel and Leanne

Jeremy · 19 September 2019

Agent replied · 7 June 2023

Thanks Daniel & Leanne! Hope you settle in nicely in your new home! … More

5/5

Google

Ben Willis, A pure asset to Staves he was with us every step of the way even chasing our solicitors to find out what our next move was,(our solicitors were useless) …

Death · 8 October 2021

Agent replied · 7 June 2023

Thank you Chris for the amazing review!

5/5

Google

Really helpful & friendly Estate Agent. Ben gave us great service and communication throughout the process & helped us through the extra difficulties that arose with lockdowns etc. Would highly recommend them.

Helen · 16 September 2021

Agent replied · 7 June 2023

Thank you Helen for the review, all the best in your new home!

5/5

Google

Instructed Staves back in August, felt instantly at ease with Matthew on the valuation who was open, honest and very impressive in explaining all the features of using his family business. My home was on all the relevant websites within 48 …

Andy · 8 October 2016

Agent replied · 7 June 2023

Dear Mr Masson, Thanks for the kind words, we really appreciate it! … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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