5/5
TrustpilotWould like to thank Luke from Reeds…
Would like to thank Luke from Reeds…I would like to thank Luke from Reeds Rains branch for the house that found us Luke was really professional and helpful and was very knowledgeable.Thank you
Trusted Agent profile · Sheffield
Reeds Rains Hillsborough reviews in Sheffield
★★★★★
1,911 reviews across 1 platform
39 Middlewood Road, Sheffield, S6 4GW, S6 4GW
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Sheffield, at 39 Middlewood Road, is rated 3.7 out of 5 across 1,911 reviews on 1 platform.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Reeds Rains Hillsborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.
Reviews
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReeds Rains Grimsby were excellent
Reeds Rains Grimsby were excellent! They weren’t even our agent!!! They were an agent for another property in the chain but Sophie was brilliant at communication with all the sellers and solicitors. Brilliant work at keeping the chain together. Would definitely recommend!
5/5
TrustpilotAmy is really friendly with me :) nice…
Amy is really friendly with me :) nice team i like is 💫💎
Agent replied · 23 October 2024
Hello - Thank you for taking the time to write a review, if you could let us know which branch you dealt with we can pass on the good words.Many thanks,Reeds Rains
1/5
TrustpilotHead office
Head officeAs you will see Reeds Rains have replied to my comment, explaining that sales are taking longer than usual ! ! ! However, the problem is. They advise you to go with a certain buyer, take over a month to check all details and only after asking for many weeks what is happening. They finally confirm everything is “a go” This is not just the branch that are incompetent, it also comes from head office ! ! ! Six days ago they were full of apologies and confirmed on this site I would receive confirmation of my payment. Not such notification. The company is a TOTAL JOKE, UNPROFESSIONAL FROM HEAD OFFICE DOWN TO THE BRANCHES. ARLA will be informed along with the other “PROFESSIONAL BODIES” they claim to be with. Honestly, please please please DO NOT USE THIS COMPANY
5/5
TrustpilotJulie at Reeds Rains Chapeltown could…
Julie at Reeds Rains Chapeltown could not do enough for us during the process of renting a property.Julie always had a positive, can do attitude and went above and beyond to help us. Thank you Julie for all your effort and support, it was gratefully appreciated!
5/5
TrustpilotFriendly down to earth service
Unfortunately the market has been slow during the current climate but the encouragement of the agent it got better and hopefully we have an offer. It’s also been good getting an email with the updates although these have only been coming over in the last couple of months
1/5
TrustpilotTerrible customer service
Terrible customer service. Paid a Fully managed service. No help from local branch. No replies to emails and no return phone calls. Quick to offer services for additional costs but don’t provide the service actually already paid for. Avoid at all costs.Incompetent.
Agent replied · 23 October 2024
Hi there, Sorry to read your review. We aim to provide exceptional service to all our customers. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
1/5
TrustpilotPartner phoned up, Rude receptionist!
Partner phoned up to enquire about properties, receptionist was rude as anything and told my partner (who has mental health problems) to simply "get a job" I don't know what ivory tower this little urchin crawled down from but that is certainly an unacceptable way to speak to potential clients. WILL NOT USE!!
Agent replied · 23 October 2024
Hello Ricki - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please email enquries@reedsrains.co.uk with some further details regarding your review.Kind regards,Reeds Rains
5/5
TrustpilotGreat team in Bangor
Excellent service from the team in Bangor, especially Kerry As a first time buyer I didn’t know what to expect but I was kept informed at every stage Many thanks to everyone for making my move stress free
1/5
TrustpilotWe can't get the deposit back
It's been a month since we left home, but we still can't get our deposit. Used items are replaced with the tenant's money. You cannot find a contact.When you talk, they say they are here to protect the landlord.Be very careful...
Agent replied · 23 October 2024
Hi Sarah, very sorry to read this has been your experience with us. I've sent you a request for more information. The request will come from Trustpilot. If you could let me know some more details that would help me look into this further and help you resolve this. Kind regards
5/5
TrustpilotGrimsby branch
Grimsby branch. Have nothing but positive feedback about this branch and the team. Dave and Sophie were totally supportive all through making the experience generally pain free and they ensured I was kept up to date. Would recommend.
5/5
TrustpilotChester branch
Chester branchAbsolutely amazing service. NIKI and Katie were both extremely helpful, polite, professional and I can't thank them enough for arranging a quick viewing and quick offer and acceptance process. They're both a credit to the company. Thank you both again Bev x
5/5
TrustpilotThe team at Plaistow branch are…
The team at Plaistow branch are fantastic! Dea and Greg were pleasant to deal with.
5/5
TrustpilotExcellent and speedy service
We were in need of placing tenants in our property pretty quickly after a lengthy process after the renovation.Reed Rains followed up with all our questions and concerns promptly and efficiently. They were always on the other end of the phone / email.They have an extremely professional service with viewings; we were always notifyed whenever bookings were taking place.It can be overwhelming to understand the process but everything was explained at each stage and step, with consideration and in depth knowledge of the market.Reed Rains gave us an accurate valuation for the property and did their best to get as close to the original valuation as possible.Highly recommend.
1/5
TrustpilotReeds rains...,....lie lie lie
My mum is selling her house with reeds n rains .uk 3 wks on they still haven't but her house online my sister n mum keep phoning emailing to reeds rains just keep saying it be on today or they having problem with the it dept and there is no sign outside house.
Agent replied · 23 October 2024
Hi Paula,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information regarding your review?Kind regards,Reeds Rains
5/5
TrustpilotEccleshall Branch is a bit…
Eccleshall Branch is a bit special.Superb service from the positive ,pulchritudinous and pragmatic Nicola.Several viewings and sold in less than a week for virtually the full asking price.Best thing though was the communication.Can't fault them .No hesitation in recommending them.
5/5
TrustpilotGreat customer service.
Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience
Agent replied · 23 October 2024
Thank you for the wonderful feedback! We're delighted Ross and Abbie were able to sell your property so quickly. Fantastic to hear you had a great experience!
1/5
TrustpilotShambolic excuse for an agent
Shambolic excuse for an agent. Don’t understand why anyone uses them. Fail to return deposits within legislated time period always excuses staff on holiday or sick. Just speak B/S when called all about keeping money in the bank.
Agent replied · 23 October 2024
Hi Martin,We apologize for any inconvenience you may have experienced with our services. We take customer feedback seriously and strive to provide the best possible service.I have sent a request for more information so that I can look into this matter further. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotAlex visakan
Dear Team, Well Done to all for your Hardwork During the Difficult time. keep up the good work.I will Recommend Your Services to Others,Thanks for your help/Advise in this Matter once Again.Special thanks to Office Manager MR. BeneardGod BlessAlex
5/5
TrustpilotLovely team and experience!
We bought our first home through the Stockton branch. Amy, Sue and the team have been brilliant, they were happy to answer and follow up any questions we had and nothing was too much trouble. Thank you! :)Claire & Chris
5/5
TrustpilotMark and his team in Wilmslow are excellent
Mark and his team in Wilmslow are excellent, professional, pro-active and responsive. They kept us updated, did brilliant photos and sold our house in under 2 months. Best estate agents I have used. Knock spots off others.
5/5
TrustpilotGreat professional service from Reeds…
Great professional service from Reeds Rains. The staff very helpful and friendly.
5/5
TrustpilotExcellent - highly recommend
I used the Evesham, Worcestershire branch for the recent sale of a property in August 2020. Jeremy and the team were excellent - they operated with integrity, enthusiasm and superb knowledge of the local market. Would highly recommend. James C.
5/5
TrustpilotWe have recently taken on a rental…
We have recently taken on a rental property through Reeds Rains in Durham,Paige Hutton was an absolute superstar she helped us with every step nothing is a problem to her she is an absolute credit to the company thanks again Paige would highly recommend her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
