Trusted Agent profile
★★★★★
168 reviews across 1 platform
85 Scotland Street, Sheffield S3 7BD
Plumlife Homes's Sheffield office at 85 Scotland Street is rated 3.8 out of 5 across 168 reviews on 1 platform. The 168 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotVery smooth and always updated with…
Very smooth and always updated with dates and progression of the new build Very friendly staff who always helped with any queries or concerns that I had
Thank you so much for taking the time to leave this great review, we really appreciate it. We hope your journey with Plumlife continues to be a positive one.
5/5
TrustpilotGreat customer service
Hi, thank you very much for sharing your feedback, we are really pleased to hear about your positive experience with us! Kind regards, Plumlife.
5/5
TrustpilotFirst time buyers
The house has been great for our family. Ian from sales has been friendly and informative throughout the process. Nothing was ever too much trouble for him.
Hi Kim,Thanks for taking the time out of your day to leave this review! We're so glad to hear that your new home is perfect your family, that's what we love to hear.We're also glad to hear you're another one of our fantastic customers who have had a great experience with Ian, we'll make sure these comments get heard!Have a great upcoming weekend in your new family house.
5/5
TrustpilotPaul the caretaker on new islington…
Paul the caretaker on new islington marina is so ace and incredibly helpful
Hi Keith, thank you very much for getting in touch, we will share your great feedback with Paul and the team. Kind regards, Plumlife.
5/5
TrustpilotExcellent service!
I can't praise Ian the sales person enough. He was helpful, knowledgeable and provided a calming voice on the phone to answer our queries and concerns.
Hi, thank you for leaving this review and we're so glad to hear that your experience of our sales process and Ian specifically, was so positive. We always enjoy hearing about how we've been able to help people and we'll make sure to pass this fantastic comment onto Ian's manager too.Have a great day!
5/5
TrustpilotVery good communication throughout the…
Very good communication throughout the process and always there to help when I had any questions that needed answers
Hi Alex,Thank you so much for taking the time out of your day to share this, it always puts a smile on our face when we hear of someone who has had a positive journey with Plumlife. We're really glad all your questions have been answered and if you have anymore, you know where we are! Thank you, Plumlife.
5/5
TrustpilotA Truly Stress-Free Home Purchase…
A Truly Stress-Free Home Purchase Thanks to the Incredible Plumlife Team!
4/5
TrustpilotAlways there whenever you need anything…
Always there whenever you need anything answering or chasing up all round very helpful and would recommend to others
Hi Steven, thanks so much for taking the time out of your day to leave a review. We aim to always be there for our customers and so, we're glad you've had a supportive experience and would recommend us to others.If there is anything you think we could be doing better, that would help you leave a 5 star review next time - please drop us a line on marketing@plumlife.co.uk. We review all feedback in detail.Thank you, Plumlife!
5/5
TrustpilotThis insurance platform is a perfect Blend
This platform is a perfect blend of digital convenience with the backing of industry professionals. They have been an absolute pleasure to work with.
5/5
TrustpilotFully enjoying the home and Ian the…
Fully enjoying the home and Ian the sales person has been both professionally friendly and knowledgeable.
Hi, thank you for leaving this great review. We're so glad that you're enjoying the home too, we hope you continue to settle in well!
5/5
TrustpilotWonderful experience and lovely…
Wonderful experience and lovely support, really appreciate Ian's input and initial guidance.
Hi Lisa, Thank you for leaving this great review. We're really glad you had a positive, professional experience with Ian. We hope the rest of your journey with Plumlife goes just as well. Please let us know if you have any further questions! Thank you, Plumlife.
5/5
TrustpilotSale Of a shared ownership
Great chat about selling my shared ownership home. The guy on the call was helpful, polite and knowledgeable.
Hello, thank you so much for taking the time to leave this review. We're really glad to hear you had a positive chat and we'll pass this comment onto the manager of the team. If you do decide to sell your shared ownership property, we hope to be able to help you through the process. Have a great day!
5/5
TrustpilotHelpful and approachable
Helpful and approachable, friendly staff. Quick to respond to any queries.
Thank you so much for taking the time to leave this great review, we really appreciate it. We hope your journey with Plumlife continues to be a positive one.
5/5
TrustpilotFantastic service with company so…
Fantastic service with company so looking forward moving soon recommend this company , fran clayton
Thank you Mr Sheerin for taking the time out of your day to leave this wonderful feedback. We're glad you had a good experience with Fran, we'll pass that onto the team!
4/5
TrustpilotQuickly helped solve things around the…
Quickly helped solve things around the area I live in, thanks for listening
We're so glad we could solve your issues for you and the space you live in. Thanks for taking the time out to leave this review, we appreciate it. Have a great day!
5/5
TrustpilotGreat response and clear answers to the…
Great response and clear answers to the queries asked.
Hi Ratish, thank you for taking the time to leave feedback for us. We're glad we could resolve all of your queries. If there's anything else you ever need, you know where we are! Have a great day.
1/5
TrustpilotI'll keep it simple
I'll keep it simple: would love to go to another management company!!!!!!!
Hi, thank you for taking the time to leave this feedback, although we are sorry to read that you are unhappy with Plumlife's services.If you could please get in contact with us to tell us more about what has gone wrong, we would appreciate the chance to investigate and resolve any issues. Our contact details are here: https://www.plumlife.co.uk/contact-usThanks so much.
5/5
TrustpilotHumble and Helpful
Very helpful and clear explanation
Thank you Sophie for taking the time to leave this great review, we'll make sure to pass this onto the team!
1/5
Trustpilot1 star is too much
1 star is too much. Plumlife are so bad, no communication,can't speak to anyone , don't get back to you. If you raise a complaint they don't respond.Staircasing shared ownership - don't be fooled by this.Truly the worst company to deal with.
1/5
TrustpilotZero stars.
Zero stars.Plumlife are not interested in customer service. Half an hour to get a call taken. No response on callback in 3 hours. Called to follow up and put through to an answer machine. Needless to say no response to the message left.Dreadful, lazy, uninterested staff.
1/5
TrustpilotShared ownership journey: smooth purchase, frustrating management
December 17th 2025.
Hi, thank you for taking the time to share your experience. We take all feedback we receive seriously and have passed your comments onto the relevant team to look into further. Kind regards, Plumlife.
5/5
TrustpilotLoved it!
Efficient and quick
Hi, thank you for taking the time to share your feedback with us, we're really pleased to hear you had a good experience! Kind regards, Plumlife.
1/5
TrustpilotWorst of the worst.
Worst of the worst.Avoid Avoid Avoid
5/5
TrustpilotFirst time buyers
Hi Brad, thank you for taking the time to get in touch. Congratulations on your first home purchase! We will share your great feedback with Ian and the team. Kind regards, Plumlife.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Plumlife Homes's Sheffield office has 168 reviews across 1 platform: 168 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Plumlife Homes is rated 3.8 out of 5 across all 168 reviews, checked 9 October 2026.
Plumlife Homes, 85 Scotland Street, Sheffield S3 7BD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.