Trusted Agent profile · Sheffield
★★★★★
726 reviews across 2 platforms
1 Middlewood Road, Sheffield, S6 4GU
Hunters's office in Sheffield, at 1 Middlewood Road, is rated 2.9 out of 5 across 726 reviews on two platforms, including 176 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
GoogleEmily has done so well.. it has been a fantastic experience without stress.God bless ❤️
Thank you for your lovely feedback following on from dealings with Emily, we are glad we could be of help to you at your property viewing and with dealing with your offer.
5/5
TrustpilotHunters Estate Agent review
Amazing service from start to finish .A special mention to Della who went above and beyond what was expected, Della's communication was fantastic even on her days off she would chase information and update us. Della was instrumental in the completion date and kept the chain together. We'd of been lost without her. Thanks Della. Highly recommend.
1/5
TrustpilotNot recommend at all
Not recommend at all. Once deposit is paid they not answering any emails. Dificult to sort any issue and also forget about getting deposit back at the end. Avoid
5/5
GoogleGreat service, v dedicated and accommodating. High recommended!
Thank you, Yam. It was lovely to work with you throughout your sale. Wishing you all the best.
1/5
TrustpilotTook a day off work for a confirmed…
Took a day off work for a confirmed viewing, turned up, and was told they couldn’t show me round because they “didn’t have the keys.” You couldn’t make it up. Utterly shambolic, a complete waste of time and money. Shows a total lack of respect for people’s schedules.
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the stoke office and I'm not even one of their tenants, had the misfortune to be involved with a leak from one of their tenants, it took over 6 months to get to the repair stage which when done was really poor workmanship so I'm having to do it myself, the staff are unhelpful and don't care so if they treat third party tenants like that it must be really bad for their own tenants.
5/5
TrustpilotThe sale of our mum’s house by Hunters estate agents
Hunters have just sold my mum’s house and the whole experience from start to finish went so smoothly. James cane and valued the property and he was very kind and professional. Rebecca who handled the sale was brilliant! She was always in communication with my sister and I and kept us informed at every step of the way. She was always quick to answer any queries we had and was very prompt in resolving them. The other staff were also very kind and professional and really supported us in what has been a very emotional journey. Thank you all so much! 😃❤️
5/5
TrustpilotI have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
GoogleLauren is currently helping us purchase our first home, she is amazing and communication is great! Thank you!
Thank you, Deni, we really value your review and wish you all the best with your purchase. Thank you!
5/5
GoogleHuge thank you to Lauren who is currently helping us buy our first home, so friendly and helpful!
Hi Josh, thank you for your 5* review! We really appreciate your positive feedback and wish you all the best with your purchase
5/5
GoogleHunters offered an excellent, professional service. I was kept updated at all times by friendly and efficient staff. I would definitely use again and recommend to anyone.
Hi Karen, Thank you for your positive review! We're so happy to have helped you with your move and wish you all the best in your new home!
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
GoogleI've just bought my first property through Hunters and Leah made the process so much easier. She was approachable, always responded very quickly and did so much chasing of solicitors for me which was a great help. Thank you.
Hello Georgia. Thank you so much for your review. It's so great to hear that you were happy with our service. If you ever need any help from us in the future, please just let us know. All the best - Leah, Tom & Serena.
5/5
GoogleCannot fault the service I received from the Hunters team and Lauren in particular. Fully transparent and straightforward from the start, they helped me negotiate a tricky time in selling property. Very responsive to queries, proactive in giving me updates and advice and always friendly. Definitely recommend! Thank you!
Hi Heather, Thank you for your kind and positive review. Thank you for choosing us as your agent, it's been a pleasure to work with you throughout the sale. We all wish you the very best!
5/5
GoogleWe engaged Hunters to sell our house because of their honesty and integrity throughout the whole process, the valuation was spot on and we sold within a couple of weeks, the fixed fee also helps when it came to budgeting, I would sincerely recommend Hunters for your house sale.
Hello Ian. Thank you for taking the time to leave us a review. We're so happy to have sold your home for you and wish you all the best for your future. Hopefully you will complete on your onward purchase soon and get settled in. Wishing you all the best and please feel free to contact us if there's anything else we can do for you in the future. Best wishes
5/5
GoogleI couldn't have survived if it wasn't for Lauren. She was the one who kept me informed and shook up solicitors, ringing and negotiating.xx
Hi Karen, thank you for your review, how lovely! We really do wish you all the best in your new home.
1/5
TrustpilotEnquired about a property
Enquired about a property. Travelled a round trip of 10 hours to view said property.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
5/5
TrustpilotVery helpful and patient.
Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.
5/5
GoogleKept me updated regularly throughout the process and was very supportive
Thank you so much for taking the time to leave us a 5* Review. Please feel free to reach out if we can ever help in the future. Take care
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Sheffield won Trusted Agent.
