Fit Property reviews from tenants

★★★★★ 1/5

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The worst letting agency known to man

As a final year students, when renting with fit property we wanted somewhere hassle free, it seemed we signed up to the opposite of this. There were problems even before we moved into the property those being that we turned up to get the keys to be told that we had to have made an appointment to do so. Once we finally had the keys we got to the property to find that they had given us the keys to another property. From then on it was one problem after the next with the boiler breaking, rat problems, doors getting jammed etc and all of which took fit property an eternity to sort out if at all because of their lack of care for anything but our money in their bank. To top it all off we were asked to move down the street a few days before the end of our tenancy so they were able to start work on the house. We then found we came back a couple of days before the end of the tenancy to find that they had decided to start knocking down parts of th house meaning that some tenants things were destroyed which they chose not to replace. So as well as atempting to sort out all these problems we should not have to have been doing we had the stress of final year at uni. This was by far the worst year of uni we had and would strongly recommend not to go with them unless you like the sound of having to deal with a million and one problems.

Anonymous · 30 August 2016

★★★★★ 5/5

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Great Service

As a tenant the only time we really come into contact with an agent is if something goes wrong or at renewal date. I was in a fortunate position that enabled me to be able to negotiate the rent, Fit Property understood this and did so on my behalf. Had a few repair issues that have always been dealt with promptly and have found that all members of staff have always been a pleasure to deal with. So far I wouldn't be able to find fault from my experiences.

Steeve · 8 May 2017

★★★★★ 1/5

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Slow, inconsiderate and just don't care.

After been forced to move into a house that was not yet finished, fit properties has been an ever growing annoyance in our daily lives for almost a year. Where a competent letting agency would have had our problem sorted almost instantly, fit properties has dragged out our simple problem for almost a year; and 2 months after our tenancy has ended we are still no nearer to a conclusion. A he said she said situation showing the complete lack of communication between the landlord and letting agency resulted with us bearing the brunt of the fallout and receiving different contrasting sets of information from both parties, at one point we was told that they were no longer dealing with our problem and it was up to the landlord, essentially disregarding off one of their main duties as a letting agency. When fit properties require something from you, you can damn well make sure you will be receiving e-mails every day and the occasional phone call but when the tables have turned it is almost impossible to get a reply and once you do it is nothing but pointless words that get you nowhere. Fit properties is unprofessional, unorganised and quite simply show a complete lack of care in what they do, I will never use them again and I urge others not too unless you would like extra added stress for the foreseeable future.

Thomas · 9 August 2016

★★★★★ 5/5

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Professional Services & Helpful Team

I rented a property from Fit Property for close to two years now and it has been a pleasure dealing with all the staff. From the stress-free move in process to the communication of any issues or upcoming checks, Fit Property gets a five-star rating.

Sam · 22 May 2017

★★★★★ 5/5

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Excellent Service

No problem was too big for Fit Property to deal with, maintenance issues cropped up but they were dealt with efficiently and the staff were always helpful and friendly. they made my last year at uni even more enable, would certainly recommend!

Anonymous · 22 September 2016

★★★★★ 5/5

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Excellent Service

Great service, Natasha is very professional and very helpful. Would highly recommend this company to anyone. They will make you feel valued and supported.

Sandra · 9 November 2017

★★★★★ 5/5

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Lovely apartment!

Currently living in a City Centre apartment, Fit Property look after the maintenance and any issues we have, we've only just moved in, but so far so good!

Simone · 25 October 2016

★★★★★ 5/5

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Always on hand to help

Currently living in an apartment with Fit Property, I have found the staff to be very helpful whenever I have needed them.

Steven · 13 October 2016

★★★★★ 5/5

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Great House!

The property me and my girlfriend stayed in was a very nice property. The staff were always friendly and helpful.

Brett · 23 September 2016