Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotExtremely unprofessional and misleading…
Extremely unprofessional and misleading with their recruitment. Please avoid at all costs.
Mehboob · 28 November 2025
Agent replied · 3 June 2026
Thank you for your review. We're genuinely sorry to hear about your recruitment experience. This doesn't reflect the professional standards we expect at BTG Eddisons, and we take your concerns seriously. We'd welcome the opportunity to discuss this with you directly and work towards a resolution. Please contact us at reviews@Eddisons.com so we can address your concerns properly.
★★★★★ 5/5
Trustpilot5 STAR SERVICE
LONG TERM USER OF SERVICE
Tahir · 6 January 2026
Agent replied · 3 June 2026
Thank you for your review. It's fantastic to hear you've experienced 5-star service throughout our partnership. Long-term relationships like yours are what we value most at BTG Eddisons. We're proud to have consistently delivered the expert support you deserve and look forward to continuing to work alongside you. Please reach out anytime.
★★★★★ 1/5
TrustpilotVALUATION DEPT MANCHESTER
VALUATION DEPT MANCHESTER , DO NOT USE , after a two hour meeting and showing head of dept every property hew was valuing , he agreed what figures he thought they were worth , which is many many millions , basically did valuation and , having ignored all my emails and being virtually uncontactable to me and Handels bank he came in for absolute non reason at more than 15% under totally stuffed me , i then got whole process done again with another quality company who came in correctly
Andrew · 8 July 2024
★★★★★ 3/5
TrustpilotKeira was an amazing server
Keira was an amazing server! Food and drinks could be a bit better. The ambience was great and inviting!
Paula · 24 November 2024
★★★★★ 1/5
TrustpilotThe surveyor was ridiculously expensive…
The surveyor was ridiculously expensive and then only did half the job, asked to finish the job he was ridiculously expensive and greedy , on top of this he was slow the report took weeks and even now the job is still unfinished and more money is demanded , take heed and avoid this firm
Jason · 20 March 2025
★★★★★ 5/5
TrustpilotCIF Bids for Multi Academy Trusts
We have worked closely with Eddisons over the past 7 years, we have had assistance in submitting condition improvement bids to the ESFA which has resulted in successful capital grant bids. We have also used Eddisons to undertake property management reports. All staff at Eddisons that I have dealt with are highly knowledgeable and extremely professional , I would not hesitate to recommend them to your company as they work with commercial companies as well as Schools.
Gillian · 2 February 2023
★★★★★ 1/5
TrustpilotShocking customer service!
I bought a bathroom mirror cabinet with led lighting and demister pad via Eddisons online auction. The supplier was CSS on Blast Lane in Sheffield. I took a 5hour return journey to collect the item so I would have it undamaged ready for the electrician to fit it the following day. When i arrived at CSS (👎👎) they did not have it!Eddisons were disengaged from the problem and totally unsupportive, chanting from section 14.6 of their terms and conditions 'proving' they were not liable and passing my complaint between different members of staff but nobody took responsibility for my outstandingly poor experience. It was clear to me that Eddisons were putting their relationship with CSS (and their buyers premium!) before the buyers (me). Nobody cared! I received a full refund 3 months later but I had to chase it. They only care about profit and their buyers premium. Dont expect them to help you if your purchase via them has gone disasterously wrong like mine! Their terms may shelter them but they would not have any business without buyers. I will never use Eddisons or CSS again and recommend.
Gaynor · 14 February 2021
★★★★★ 1/5
TrustpilotWhat an absolute sham.
What an absolute sham.Do not waste your time buyer from this company, I purchased a "brand new" bath it was not new and was damaged.When I complained to eddisons they blamed this on the seller CSS, I spoke to a man there who was extremely rude and basically told me to F off. I went back to eddisons and they basically don't care. No recourse or responsibility from either company. they are nnithing but scammers
Andrew · 11 May 2021
★★★★★ 1/5
TrustpilotBuying at auction is a bad idea
Buying at auction is a bad idea. Often, people get carried away, and when you add the fees and vat and vat on fees, you can end up paying way over the top for anything you buy. This particular company will not help you if you have any issues. I have just had the most awful experience with them. All they care about is the ££. There are no humans working there.
Jack · 22 September 2021
★★★★★ 5/5
TrustpilotHighly recommended.
As a commercial landlord/developer/investor we have worked closely with the team at Eddisons in Peterborough for many years. We have always found them to provide an exceptional level of service with a professional approach to servicing our business needs and always exceeding our expectations. We would thoroughly recommend anyone seeking commercial property services to speak with Eddisons - Beeson Wright Limited.
A · 8 March 2022
★★★★★ 1/5
TrustpilotEdison’s control the strings of Ernest…
Edison’s control the strings of Ernest Wilson Leeds.
Avoid at all costs, walk away.
Weasel Moorhouse reports into these sharks.
Mildred · 9 December 2024
★★★★★ 4/5
TrustpilotFreddie was extremely helpful and a…
Freddie was extremely helpful and a definite asset to Ellison’s
Carol · 14 February 2022
★★★★★ 1/5
TrustpilotTravelled hours to pick up a 3 lots.
Travelled hours to pick up a 3 lots.
When I got there all the lots (the same product) were mixed together and half was missing from one of the lots.
Now struggling to get full refund back and loss of money for journey. Customer service is terrible.
Richie · 3 March 2023
★★★★★ 1/5
TrustpilotCommercial Valuation poor
Can’t speak for other departments but as valuers - shockingly out of touch and lack genuine research, factual inaccuracies in the report misleading . Not good . I’ve filed a complaint
Avoid
Paul · 15 February 2024
★★★★★ 5/5
TrustpilotCIF bids for Multi Academy Trusts
We have used Eddisons for both our condition surveys and applications for Condition Improvement Funding (CIF) bids for the past 3 years. We have been incredibly successful as a multi academy trust in securing capital funding for projects using their service and have always found them approachable and knowledgeable.
Claire · 9 February 2022
★★★★★ 1/5
TrustpilotDO NOT USE FOR VALUATIONS
DO NOT USE FOR VALUATIONS, NOT I’ll really down value your property! Go with someone else!
Nazim · 22 August 2024
★★★★★ 5/5
TrustpilotI have received very timely monitoring…
I have received very timely monitoring surveyor Initial and interim reports from the firm in relation to two transactions i have been working on, with excellent technical advice provided. The MS was very responsive to queries in a timely manner and worked hard to meet our requirements.
Customer · 7 February 2022
★★★★★ 5/5
TrustpilotAmazing customer service by Jenny
Jenny from Eddisons provided us with an excellent service from quoting to booking in the condition surveys to several of our sites.
Ryan carried out the surveys without any disruption to the schools.
Shabir · 13 June 2023
★★★★★ 1/5
TrustpilotEddisons.com operate outside of the law…
Eddisons.com operate outside of the law and these bandits should be in court and closed down. Instructed by the lender they charged me £5000 for what amounted to a handful of phone calls and nearly sabotaged my existing property sale. Refused to provide an itemised bills. Then provided different company details to pursue them via the courts.
Peter · 6 December 2018
★★★★★ 1/5
TrustpilotI bought an entire bathroom from an…
I bought an entire bathroom from an Eddsons auction and every lot was damaged or had parts missing. I tried to discuss this with them and they are rude and do not care at all. a complete bunch of crooks. stay away
Andrew · 11 November 2020
★★★★★ 5/5
TrustpilotWe have always found the Eddison team…
We have always found the Eddison team to be both professional in their advice, and in the services they provide ..we have no hesitation in recommending their services...A well deserved 5 star rating
James · 12 February 2022
★★★★★ 5/5
TrustpilotExcellent Professional Service
Excellent professional service from the Peterborough team who always deliver expert assistance efficiently and to a very high standard. They are great to work with and provide an excellent support system. Highly recommend!
AJ · 11 February 2022
★★★★★ 5/5
TrustpilotService and Advice
I've had great service from the offset and the advice given by individuals has been worth it!
Mohsin · 3 February 2023
★★★★★ 1/5
TrustpilotTerrible
Terrible. Did not get the items I bidded for, was given crappy substitutes. Horrible customer service too.
Azeem · 31 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
