Trusted Agent profile · Sheffield
★★★★★
1,147 reviews across 3 platforms
Blades Enterprise Centre, John Street, Sheffield, S2 4SW
Auction House's office in Sheffield, at Blades Enterprise Centre, is rated 4.8 out of 5 across 1,147 reviews on three platforms, including 58 Google reviews rated 4.3.
58
Reviews on Google
This office
5
Reviews on Facebook
This office
1,084
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Auction House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
5/5
TrustpilotRecommended
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.
Thank you for your review of James, Rebecca, Michelle and Carly from our Auction House West Yorkshire team. We are chuffed to hear you received an efficient service and we really appreciate your recommendation, all the best - Rachael
2/5
TrustpilotNot too great, but got through in the end
Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.
Hello Hamza We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi
5/5
TrustpilotPurchase of Red Road cottage
Can't recommend Auction House Scotland enough, I spoke with a guy called Jon Adams who gave me all the information I needed really helpful & he put me in touch with a solicitor who himself was a brilliant guy taking on the job at such short notice. Excellent thank you very much. Leon
Hi Leon, thank you for leaving such a positive review. It's great to hear of the help you received from Jon at Auction House Scotland. Best, Auction House
5/5
TrustpilotWe have now purchased our second…
We have now purchased our second property with auction house and had just as good of an experience as the first. The team are always helpful when it comes to arranging viewings and answering questions. They are all happy and friendly and make the process simple and easy.
Hi, its great to hear that you have had some good experiences buying in East Anglia's auctions, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotExceptional service!!!
Exceptional service from Ryan at Auction House Scotland.
Thank you for this fantastic review, Andrew. We're so glad that you got the support and reassurance you needed throughout this process. We shall pass on your kind words to Ryan. Best wishes, Auction House
5/5
TrustpilotSeamless Professional Experience
After failing to sell via the Estate Agent route for 2 years, we contacted Mark Upston. He was professional throughout, realistic with the valuation, and maintained contact as necessary. Our property sold above expectation. It was an easy process from start to finish and we would highly recommend Auction House.
Hi Roy, it is excellent to hear that you had a seamless and professional experience selling your property with us! Thank you for the recommendation. Best, Auction House
5/5
TrustpilotExcellent service
Excellent service. Dan was fantastic from start to finish. Highly recommended.
Thank you Philip for your review of Dan at Auction House North Wales, we are so pleased to hear you had a fantastic experience throughout. All the best - Rachael
5/5
Trustpilotstraightforward and uncomplicated
Jordan made the auction of my late uncle's property straightforward and uncomplicated
Thank you Stephen Sullivan for your review or Jordan & Auction House. We are so pleased to hear Jordan helped make the process straightforward - Lauren
5/5
TrustpilotEasy purchase
The whole process was very easy. Lukas was easy to contact in case of any questions.
Thank you for your feedback. All the best - Sarah
5/5
TrustpilotAmazing service
Amazing service - Melanie was always on hand to answer any questions and assist where possible. 1st Auction purchase and would highly recommend the team based on my recent experience. Thank you.
Hello, thank you so much for your feedback and sharing your experience with Auction House Sussex. All the best - Abi
5/5
TrustpilotFantastic experience
Fantastic experience - our first time at auction and we came away with two properties. The agents were very friendly and helpful, viewings were a breeze. The bidding registration process was simple and bidding online was easy - though agents were very happy to offer telephone bidding if needed. We received a memorandum of sale instantly after payment and everything has been smooth. I thoroughly enjoyed our auction experience and hope to bid again in future auctions.
Hello, thank you for your feedback. What a fantastic result for your first auction! Great to hear about your experience bidding and post-auction. We hope to see your registration to bid again in the future! All the best - Abi
5/5
TrustpilotA ***** expérience
A greater experience - from viewing to buying at the auction.
Hi Debs, thanks very much for your great review of our East Anglia team and congratulations on your auction purchase! Best, Auction House
5/5
TrustpilotGreat service, lovely people…
Absoultly excelent service from the Auction house. Read my story below.My parents were trying to sell some commercial properties they had owned for a while. We first went down the estate agent route and went with the ones who sounded like they knew what they were doing and gave a high valuation. We waited months and months with no joy or viewings. We then went with another estate agent and again waited months with nothing. We then contacted Brian at the Auction House, he came out and had a honest conversation with us about the valuations the estate agents had put on and set out what he thought they would be worth. We were a bit shocked at first but he was really patient and understanding with my parents and explained things really clearly. Properties are now all sold and the valuation brian predicted was pretty much spot on! Wished we went here first would have saved us a lot of time. Great service, thank you Auction House!
Hello Steven, Thanks so much for your review. We're so happy to hear that you were able to sell you properties with Auction House. All the best - Abi
5/5
TrustpilotExcellent service when selling our property
Guy Leeder from the Auction House did a fantastic job. He advised us on the best way to put the house to auction while giving us options so the choice was always ours. We were kept us informed through our the whole process and were delighted with the result. He provided a professional, friendly and efficient service. Thank you.
Thank you Jane for your review of Guy & Auction House. We are so pleased to hear the team provided you an excellent service, All the best - Lauren
5/5
TrustpilotJames at the Auction House truly…
James at the Auction House truly exceeded expectations. After struggling to sell my house through a traditional real estate agent, I turned to the auction house, and the results were outstanding. In a surprisingly short time, James managed to successfully sell my property, proving the effectiveness of their approach. His expertise and dedication turned what was once a challenge into a seamless and quick transaction.
Thank you for your fantastic feedback, we're very pleased to hear you had such a great experience with James and the Auction House West Yorkshire team. All the best - Sam
5/5
TrustpilotI sold a plot of ground on Auction…
I sold a plot of ground on Auction house and I could not have asked for a more helpful and quick-working company. I was ecstatic with how quickly the property sold after being put into auction and the advisor recommended the correct price to sell. I had a great experience and I'm sure many other's have to. A great help.
Hi James, thank you for you feedback. We're so pleased to hear about your great experience with us. All the best - Sam
1/5
TrustpilotIf could give this company 0 stars i…
If could give this company 0 stars i would. The treatment i have received today off members of staff is disgusting. I was firstly lied to on the exchange of a contract when i purchased a property today (wed). i was told i would have to wait till Fri till i get the keys to a property i now own! I was called 20 mins later to say it had now been exchanged but have to wait till 9pm to get the keys. (The contract exchanged at 12pm) I was then spoken very rudely to and asked what 'my problem was with getting the keys at 9pm, at least they aren't in London'. Through out the calls i had with him he was was very abrupt, rude and used bullying tactics. My solicitors gave this person 2 deadlines to hand the keys over amd both times failed. the time is now 9.15 and i still have NO keys to the property i own. I wouldn't recommend buying a property off this company to anyone.
Hello Laura, we’re very sorry to read about your experience. Unfortunately, our teams cannot legally release keys until they receive notification from the seller’s solicitor which on this occasion resulted in a delay. I have been informed that the Director for Auction House London has already been in contact with you directly to discuss the situation. We pride ourselves on exceptionally high levels of customer service and can only apologise if on this occasion we fell short. Kindest regards, Abi
5/5
TrustpilotSuperb honest and knowledgeable.
Auction house south west are absolutely fantastic. Extremely knowledgeable, approachable, friendly and really do go the extra mile. Having both bought and sold through Auction House in 2023 they make the steps straightforward and achieve fantastic results. It takes the stress and uncertainty out of selling and speeds up transactions massively. A real pleasure to work with you and look forward to plenty more in 2024!
Hi Ryan. Thank you for your great feedback, we'll be sure to pass this on to the South West team too. We look forward to working with you again soon! All the best - Sam
5/5
TrustpilotHuge thanks to all the team at Auction House
Huge thanks to all the team at Auction House . Especially Jenny Austen who was fantastic and gave us excellent advice and was lovely to work with on the sale of our of field and barn . The online auction went very smoothly and I felt the auctioneer was definitely working to get the best price for us. Highly recommend and would use again in a heartbeat should the occasion arise.
5/5
TrustpilotJust recently purchased my flat in…
Just recently purchased my flat in Hunstanton through Auction House.I am really very happy with the way things were dealt with from viewing right up until completion. Couldn't fault them!Completely hassle free. A big thank you to Mark Upston who handled everything.House buying can be stressful but with Auction House it went through incredibly quickly. It was so easy and I would definitely recommend them. Really professional and a good experience!Debra Peach
5/5
TrustpilotThe staff were really helpful
The staff were really helpful, from the first viewing, the following up before the auction and aftercare has been great.
Hi Elizabeth, it's great to hear of your positive auction experience, thanks for taking the time to leave a review! Best, Auction House
5/5
TrustpilotJordan is very professional and make…
Jordan is very professional and make the whole process very smooth - thank you!
Thank you for your review of Jordan & Auction House, we are pleased to hear Jordan helped make the whole process very smooth. We look forward to helping you again in the future - Lauren
5/5
TrustpilotA truly awesome experience.
A truly awesome experience from start to finish. We would highly recommend using Auction House UK.Special thanks to Mark W for understanding our situation and being incredibly supportive throughout.
Hi Paul, thanks for your review and for putting your trust into Auction House. We hope to work with you again in the future. Wishing you all the best - Abi
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Tell us what you need and we'll put you in touch. Auction House hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.
