Northwood Sheffield & Rotherham reviews

★★★★★ 3/5

Google

I have a mixed experience with Northwood, being a renter. Emma is really efficient and organised, and will always resolve my issues as best she can quickly for my property. However, emergency issues that happen over the weekends or when Emma is away have been poorly dealt with and I've ended up having to contact my landlord directly. However, the current team is definitely more organised and efficient than the team I dealt with when I first moved in over 4 years ago.

Beth · 3 June 2023

★★★★★ 5/5

Google

It didn't take long for me to get into my new home from the day the property was listed, to my application, to my viewing, to my winning and to the processing of the paperwork. All was seamless.

Timothy · 6 January 2025

★★★★★ 5/5

Google

Absolutely lovely, have been so supportive throughout the whole sale. I don't think I could have done it without them! Big shout out to Emma Mashinter and Georgina Lambe, lovely women and I would definitely go to them if I had any problems. I really appreciate everything, thank you so so much! xxx

Evelyn · 7 March 2024

★★★★★ 5/5

Google

I’ve been renting through Northwood for 1.5 years, and I can confidently say that it’s been an exceptional experience from start to finish. The team at Northwood is professional, friendly, and always willing to go the extra mile to ensure their tenants are happy and comfortable. Whenever I’ve had any concerns or maintenance issues, they’ve been addressed quickly and efficiently, with clear communication throughout the process. It’s evident that they genuinely care about their tenants and work hard to make renting as smooth as possible. After 1.5 years with Northwood, I can confidently say they are the best letting agency I’ve ever dealt with. I would highly recommend them to anyone looking for a hassle-free renting experience with a team that truly cares.

Hamza · 23 December 2024

★★★★★ 5/5

Google

"I have had a really great experience with Northwood Sheffield as a landlord. They have managed my property exceptionally well and continue to do so with the same level of professionalism and care. I opted for their Guaranteed Rent service, which has provided me with complete peace of mind. The team is efficient, reliable, and always available to address any concerns. Their proactive approach to property management ensures that everything runs smoothly, and I can confidently say that my property is in excellent hands. I highly recommend Northwood Sheffield to any landlord looking for hassle-free and dependable property management services.

Shakeel · 7 December 2024

★★★★★ 5/5

Google

Where do I start, I cannot Thank Northwood Enough. Our Agent let us down last minute, However I contacted Northwood and they were more than happy to help us. The whole experience with the Northwood team was very pleasant throughout. I would specifically like to thank Emma who was especially helpful and understanding. Would definitely recommend to anyone looking to Buy or rent a property.

Abdul · 1 October 2022

★★★★★ 5/5

Google

In the short time that I have been with Northwood I have been absolutely delighted with my move to them. Georgina is tops in my opinion. I have dealt with her before at my previous agent and found that, as Haq quoted below, she will go above and beyond to help.

Pippys41 · 1 January 2023

★★★★★ 1/5

Google

Terrible service and experience overall. Had to chase with calls at every single step of the way. Staff didn't give clear and true information, shady behaviour around tenancy agreement; wanted to receive full payment of rent and deposit without sharing tenancy agreement for tenant to view. Had to chase for weeks to get second keys to the property as key was supposedly given to an unknown gardener who was meant to clear the garden. Dodgy behaviour around money I paid for security deposit, they gave landlord a different figure. Northwood received payment from me but didn't put the security deposit in a tenancy deposit protection scheme. Communication was terrible and process seemed very shady and poorly coordinated. Promised to fix some issues I had with the property within 2 weeks, nothing happened until nearly after the end of the 3rd week of rent payment. I would say approach with caution.

Dayo · 26 July 2025

★★★★★ 5/5

Google

I used Northwood to find my accommodation, and I was really impressed with their service. I was interested after viewing the property, so I promptly sent in all the required documents. They kept me updated at every stage of the process, and I appreciated their flexibility in allowing me to adjust my rental payment date. Overall, Northwood has been a great experience!

Fungayi · 7 December 2024

★★★★★ 5/5

Google

We found our whole experience of dealing with Northwood both friendly and efficient. Georgina is both knowledgeable and professional, keeping us informed at every stage of our transaction which was very reassuring. We would certainly recommend this company who give an amazing service.

Tony · 1 October 2022

★★★★★ 5/5

Google

We have been with Northwood for just over a year now after having a bad experience with our previous management company. We have just purchased our third rental property and the support we received from the team was fantastic! Nothing is too much trouble, they listen to our requests and give really sound advice. As overseas landlords it is important to be notified of changes and tenant requests promptly. We have no complaints whatsoever with the full management service the team provides. Many thanks for your continued support and excellent friendly service.

Carol · 26 May 2023

★★★★★ 1/5

Google

I would’ve given -10 stars if I could. None of the employees are helpful at all, they don’t reply to emails unless it’s for their own benefit (aka getting money from you). Even when you call them they just try to get rid of you without even listening to your enquiries properly. They don’t give you advanced information about things that you will need to know about the property and when you ask they just avoid answering cause it’s too much work for them apparently. Overall, the worst agency I’ve had to deal with and the poorest service.

Tata · 1 January 2023

★★★★★ 5/5

Google

We’ve been in our property a few years now and luckily had hardly any issues with the property but when we have they have been sorted swiftly and always with a positive result by Northwood. Inspections are completed with respect to us living here, we really appreciate that. Thank you Northwood and Merry Christmas and a happy healthy 2023 to all!

Susan · 3 June 2023

★★★★★ 5/5

Direct reviews

Well I have been with the same agent for the past 2years. When l had a problem with the previous house and landlord the staff at Northwood namely Megan and Emma helped me a lot and were always prompt in responding to my emails.Through them l have found a home that is very good for myself and my family. Cheers to more years with the team.

Emma · 20 November 2024

★★★★★ 1/5

Google

Absolutely shocking service just been to view a property even though it’s already been taken by someone else, the company didn’t even have the decency to inform me or cancel my appointment I was stood out in the rain with my 19 month old daughter for 20 minutes not happy with this service at all.

Melissa · 14 February 2025

★★★★★ 5/5

Google

Brilliant no word's to say helped me out in my time of need good portfolio always there to help good team highly recommend them

Ali · 7 December 2024

★★★★★ 5/5

Google

I would like to thank the team at Northwood, specifically Georgina, as they were very patient with me and provided me with all the help they could possibly offer. I would definitely recommend the agency and the team as they were very friendly and professional. Definitely an agency that is worth dealing with.

Mustafe · 1 January 2023

★★★★★ 5/5

Google

Georgina the branch manager at Northwood has been amazing during my process of finding a tenancy, professional and quick throughout the whole process and constantly kept me in the loop with my application. Would recommend them to anybody such great service. Thank you for all your help :)

Pamela · 1 January 2023

★★★★★ 5/5

Google

They are one of the very well organised property consultants. Their processes are smooth and their response time is awesome. Once you are with Northwood, you don't have to then worry about anything else, they will take care of everything. You are in good hands.

Prashant · 4 January 2023

★★★★★ 5/5

Google

I have just moved in to my new property. The whole process has been smooth and I cannot fault it. The girls in the office, they go above and beyond! Thanks again!

James · 1 January 2023

★★★★★ 5/5

AllAgents

Initially chose this Agency

Initially chose this Agency based on up front and open discussions about guaranteed rent versus other options. I was a first time landlord and they explained everything and unlike some of their competitors, communicated promptly and professionally. The personal commitment from Andrew in helping me to initially prepare my property was definitely 'above and beyond' in terms of both physical assistance and deviated effort. Since then both Chris and Sharon have continued the good work in communication and support where needed. The team has always dealt with matters professionally.

SheffAde · 25 September 2016

★★★★★ 4/5

AllAgents

"Nice people to work..."

Nice people to work with. When you are far away from the property itself it is reassuring someone is able to help the tenants with their problems. We had big upheavals for the tenants when major work of a month was needed. They helped with getting contractors for me so this took some of the stress for me. They visit the property regularly which is also very reassuring for me. I am on a yearly guaranteed rent scheme at the moment.

D · 20 April 2015

★★★★★ 5/5

AllAgents

We have only one house and

We have only one house and initially managed it ourselves and had lots of worries about welfare of tenants, letting the property, repairs, rent collection etc. Since putting it into the hands of Northwood virtually all those concerns have gone away. Sharon and Chris look after the tenants and landlords. They make sure everything is done correctly, complying with all legal requirements, rent collection, insurance claims , contracts etc. We are fully informed about everything and value them highly.

John · 30 January 2017

★★★★★ 5/5

Google

Northwood is very supportive and responsible. No need to worry about anything if you registered with them.amazing response and guidance really needs to be appreciated.

Catherin · 1 January 2023