Trusted Agent profile · Sevenoaks

Strutt & Parker Sevenoaks reviews

4.4

★★★★★ Great

504 reviews across 2 platforms

15 Bank Street, Sevenoaks, TN13 1UW, TN13 1UW

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Strutt & Parker's office in Sevenoaks, at 15 Bank Street, is rated 4.4 out of 5 across 504 reviews on two platforms, including 56 Google reviews rated 4.7.

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4.7 / 5

56

Reviews on Google

This office

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448

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.

5/5

Google

Charlie Bainbridge handled the purchase of our house, which completed earlier in August. The process was far from straightforward, but Charlie's support made it significantly smoother than it otherwise would have been. He communicated clearly and consistently, was always on hand to answer our queries, and was genuinely friendly and easy to deal with throughout. Whenever hurdles came up, he was proactive in addressing them and quick to find solutions. We'd couldn't recommend Charlie enough, and wouldn't hesitate to use him again if and when we come to sell.

Eeverington · 11 September 2026

Agent replied · 11 October 2026

Thank you for your wonderful review! We're thrilled to hear that Charlie's support made your home purchase smoother and that his clear communication and proactive solutions stood out to you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

To be honest, I’m not normally too complementary of estate agent but Strutt and Parker Sevenoaks and Charlie Bainbridge, Shirley and Sarah all did an amazing job on our recent house purchase. Charlie was always available to answer any questions and was an excellent conduit between buyer and seller. Hopefully this is my last house move but if this is not the case, will definitely use Strutt and Parker going forward.

Sean · 11 September 2026

Agent replied · 11 October 2026

Thank you, Sean, for your wonderful review! We're thrilled to hear that Charlie, Shirley, and Sarah provided you with such reliable support throughout your house purchase. Your trust in Strutt and Parker means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

Victoria was excellent right from the start. Although we decided not to sell during last years difficult housing market Victoria kept in regular contact over the winter until we started marketing in the spring. During the run up to Exchange of Contracts, Victoria was very calming, gently nudging us, our buyers and the two sets of solicitors during what for most people is a very stressful stage. I'd have no hestitation in recommending Victoria going forward.

David · 7 October 2026

5/5

Google

Victoria Rose at S&P Sevenoaks has been an excellent partner as we went about the sale of my late father's house. Careful preparation of the marketing material in discussion with us, helpful navigation through the ID regulatory maze, and regular communication throughout the difficult market situation. When it came to engaging with potential buyers she managed viewings very smoothly and gave prompt feedback. We always knew exactly what was going on and what issues had to be handled. Sitting between buyer and seller can be tricky, and we always felt she was on top of things and working to get the best for us.

Andrew · 11 December 2025

Agent replied · 11 October 2026

Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Victoria provided you with reliable support throughout the sale of your late father's house. Your experience reflects our commitment to customer-centric service, and we appreciate you recognising her honesty and dedication in navigating the process smoothly. Kind regards, Strutt & Parker

5/5

Google

Charlie was hugely professional from start to finish in helping us purchase a beautfiul new house. What really struck us was his integrity. This was apparent not only when our house was under offer from us, but also whilst it was previously under offer from someone else. A pleasure to deal with - reliable, straightforward and respectful.

Sam · 11 June 2026

Agent replied · 11 October 2026

Thank you, Sam, for your wonderful review! We're thrilled to hear that Charlie provided you with such professional and reliable service throughout your home buying journey. Your recognition of his integrity and straightforward approach truly reflects our commitment to customer-centric support and honesty. Kind regards, Strutt & Parker

5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

5/5

Google

Victoria proved invaluable throughout the process, dealing immediately with any enquiries showing empathy and guidance during an inevitably stressful period Always on hand and an incredibly nice person to deal with Thanks Victoria

Simon · 11 September 2026

Agent replied · 11 October 2026

Thank you, Simon, for your wonderful review! We're thrilled to hear that Victoria provided you with invaluable support and guidance during a stressful time. Your kind words about her empathy and reliability truly reflect our commitment to quality service, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

5/5

Google

After an unsuccessful attempt to sell our home the previous year, we invited Victoria Rose from Strutt & Parker Sevenoaks to meet with us in January. We were impressed with Victoria's knowledge and enthusiasm and her belief that it was entirely possible for us to be moving out of our home by June. Thanks to Victoria's stellar organisational, selling, communications and case management skills, that belief is now a reality. As with any complex process, communication is key to a successful outcome. Victoria personally conducted nearly all of our viewings and would update us almost instantly about how the viewing went. When issues arose, she promptly informed us of the situation and took action to find a solution. We never 'wondered' what was happening or how things were progressing--Victoria kept us fully in the loop, with her reassuringly calm approach and welcome sense of humour. When the time came to consider multiple offers, Victoria put forward a transparent and simple strategy ensuring that all parties had a fair shot. It should be noted that she conducted this process while on holiday--and it's not the only time Victoria acted during her own personal time to keep the wheels turning. We wholeheartedly recommend Victoria and are immensely grateful to have had her manage our sale.

Mary · 19 July 2025

Agent replied · 11 October 2026

Dear Mary, we really appreciate your generous words and will be sure to share them with Victoria. Kind regards, Strutt & Parker

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.

Will · 11 October 2025

Agent replied · 11 October 2026

Dear Will, we are so pleased you were happy with Victoria's service, thank you for taking the time to leave a review. Kind regards, Strutt & Parker

5/5

Google

A big Thank You to Victoria and the team at the Sevenoaks office. Fabulous sales literature and photographs - it all helped us sell to our first viewers! We were kept fully informed on the progress made. Nothing was too much trouble (even help with printing of documents) and promised return calls were always made quickly. We highly recommend!

Jacqueline · 8 September 2025

Agent replied · 11 October 2026

Thank you so much, Jacqueline, for your wonderful feedback! We're thrilled to hear that our fabulous sales literature and photographs helped you sell to your first viewers. Your kind words about our customer-centric support and reliable service mean a lot to Victoria and the team, and we truly appreciate your recommendation! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Google

Our thanks to Andrew Harwood for a really professional experience selling our house! Graham & Janet

Graham · 11 August 2026

Agent replied · 11 October 2026

Thank you, Graham, for your kind words! We're thrilled to hear that Andrew provided you with a really professional experience while selling your house. Your trust in our service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

Spoke to someone in the office who arranged a site visit with Charlie to go over their services and give us a valuation of a plot of land. Charlie was really nice and so helpful, he talked through our options and was very prompt with follow up information and the valuation. Highly recommended!

Gina · 11 October 2025

Agent replied · 11 October 2026

Dear Gina, thank you, we truly appreciate your positive feedback. Kind regards, Strutt & Parker

3/5

Google

Contacted Nicholas on their chat service twice, 02nd and 05th Mar 2026 to arrange a visit by one of their valuers. No one called back in response to either contact. I was surprised and disappointed and so sent an e-mail to Andrew Harwood on 06th Mar, their Residential Director in Sevenoaks to make him aware and ask someone to call me as matter or urgency. No call back as of 09th Mar. Shocking. Update - did eventually hear from an apologetic Andrew Harwood who came over personally to appraise our home.

Mike · 11 April 2026

Agent replied · 11 October 2026

Mike, thank you for sharing your experience. We apologise for the lack of response you encountered when trying to arrange a visit with our valuers. I'm glad to hear that Andrew was able to connect with you personally, and we appreciate your patience as we strive to improve our customer-centric service and reliability. Kind regards, Strutt & Parker

5/5

Google

Victoria was professional and efficient from our initial meeting. She guided us through the full process and was particularly effective when we needed to exchange and complete at very short notice. She kept us informed all the way along and was an effective communicator. I would highly recommend the services of Strutt and Parker from our own experience.

Nicky · 8 August 2025

Agent replied · 11 October 2026

Thank you, Nicky, for your wonderful review! We're thrilled to hear that Victoria provided you with professional and efficient support throughout the process, especially on short notice. Your recommendation means a lot to us, and we look forward to serving you again with our reliable and customer-centric service. Kind regards, Strutt & Parker

5/5

Google

Victoria is personable, proactive and generally brilliant at her job. She helped our house sale go smoothly and we are very happy.

Jen · 11 June 2026

Agent replied · 11 October 2026

Thank you so much for your kind words, Jen! We're thrilled to hear that Victoria's personable and proactive approach helped your house sale go smoothly. Your satisfaction is our priority, and we appreciate your trust in our customer-centric service. Kind regards, Strutt & Parker

5/5

Google

Victoria has been amazing helping us through the process of buying our home. It was a journey, but Victoria made the experience way easier for us, sorting out problems at all hours. We couldn’t recommend working with her and her colleagues at Strutt & Parker more.

Louis · 2 November 2025

Agent replied · 11 October 2026

Louis, thank you for your wonderful feedback! We're thrilled to hear that Victoria provided you with amazing support throughout your home buying journey. Your trust in our service means a lot to us, and we look forward to assisting you and your colleagues in the future. Kind regards, Strutt & Parker

5/5

Google

Charlie is always available and on top of the situation.

Alex · 11 August 2026

Agent replied · 11 October 2026

Thank you, Alex, for your wonderful review! We're thrilled to hear that Charlie is always available and on top of the situation. Your feedback highlights our commitment to customer-centric service and reliability, and we look forward to continuing to provide you with trustworthy support in the future. Kind regards, Strutt & Parker

5/5

Google

We had the perfect experience when we used Strutt & Parker, Sevenoaks, and we were lucky enough to have Charlie Bainbridge there to assist us with our sale. He was super-knowledgeable, always helpful, patient and easy: it's a stressful time, but he was always calming, and a real anchor. He kept us fully informed and dealt tactfully and professionally with interested parties to achieve both the best price and perfect buyers for our property. We 100% recommend S&P, this office, and of course, Charlie.

Steve · 8 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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