Trusted Agent profile · Sevenoaks

Hamptons Sevenoaks Sales reviews

4.3

★★★★★ Great

1,615 reviews across 2 platforms

24 London Road, Sevenoaks, TN13 1AP, TN13 1AP

Hamptons's office in Sevenoaks, at 24 London Road, is rated 4.3 out of 5 across 1,615 reviews on two platforms, including 170 Google reviews rated 4.9.

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4.9 / 5

170

Reviews on Google

This office

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1,445

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.

1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

Agent replied · 20 March 2026

Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

We were delighted with Hamptons.

We were delighted with Hamptons. Meeting all the key personnel in the Stratford upon Avon office gave us the confirmation and confidence that we had selected the right agency for us and our property.Both Owen and Jacob then came to our home to learn and appreciate the key selling benefits of our home as well as understanding why we wanted to sell. The selling process was explained to us and all literature approved...The house was put on the market on the Monday. Blocked viewings were organised for the Thursday and Saturday.Offers came in on the following Monday and we went to sealed and final bids on the Wednesday. All was done and dusted in 10 days!We accepted one of the three offers on the table; all three were well over the "offers over" price and we were delighted with the final selling price and the speed of the sale.Owen, who managed our sales process and negotiations, was always available, reassuring and communicative.When Owen replies immediately to your WhatsApp message at 10.00pm at night, you know he's on the case and has your best interests at heart.All in all, a positive, pro-active and pleasant experience. Thank you Hamptons.

John · 26 October 2022

5/5

Trustpilot

Review

Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise

Anda · 13 October 2025

5/5

Trustpilot

We were highly satisfied with Hamptons

We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy

Maureen · 21 October 2022

5/5

Trustpilot

Nicole Mapura extremely helpful…

Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words  that can reassure you all will be ok, "don't worry, "    someone that genuinely cares   for the clients  makes a big difference.  Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional,  polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person,   she a great ambassador for Hamptons. Thank you  please promote this beautiful caring individual.

Amari · 14 September 2022

5/5

Trustpilot

as superb as Patryk, UK will become megapower

In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.

Amy · 7 March 2024

1/5

Trustpilot

Worst ever left us with no hot water…

Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch

Barry · 12 April 2019

Agent replied · 27 October 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are naturally disappointed to hear you are dissatisfied with our service. We appreciate being without heating and hot water can be frustrating but from our system can see the team worked as quickly as possible to resolve this matter for you and ensured a brand new boiler and plumbing was installed within 8 days. Whilst we understand this is a difficult situation to be in, I can see that your rent was deducted completely during this time which I believe is sufficient compensation for your inconveniences. I do hope the remainder of your tenancy runs smoothly and thank you again for passing on your feedback.

5/5

Trustpilot

Stratford-upon-Avon Branch - Excellent Experience

Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.

Justin · 14 February 2020

Agent replied · 27 October 2024

Thank you for leaving us a review. Customer service is important to us and as such, we are delighted to hear Jacob, Paul and the team had such a positive impact on your experience. Thank you again.

5/5

Trustpilot

Gas Engineer Review

I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.

Lewis · 19 August 2022

4/5

Trustpilot

Smooth check out

I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.

Sarbartha · 11 August 2022

5/5

Google

Many thanks to Christian and all the staff at Hamptons Sevenoaks for their efforts in marketing, attending to viewings and holding negotiations together to complete our recent house move. Very friendly, professional service. Excellent.

Steve · 26 October 2023

Agent replied · 25 October 2024

Thank you for your positive feedback of Hamptons Estate Agents Sevenoaks. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Trustpilot

Excellent service from Stratford upon Avon

I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!

Sarah · 27 April 2021

Agent replied · 27 October 2024

Thank you for your feedback about our Stratford team and in particular Jacob, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.

5/5

Google

So happy with the service we received from Bobbie and the team at Hamptons Sevenoaks. We recently relocated to the UK and moving into a new place in a new country was quite daunting. Bobbie was extremely responsive and helpful every step of the way, and we would be happy to deal with her, and Hamptons Sevenoaks, again in the future.

Gwshortridge · 27 October 2019

Agent replied · 25 October 2024

Thank you for taking the time to leave us a review. It is wonderful to hear that Bobbie provided you with a 5* service and in particular that she was responsive and supportive throughout. Thank you again, we look forward to sharing your review with the team.

5/5

Trustpilot

Property letting in Fulham

I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.

R · 2 May 2024

2/5

Trustpilot

Rented for 18 months from Hamptons

Rented for 18 months from Hamptons, they were rarely involved but upon checkout suggested several times I use their £300 cleaning service which I refused.(as if their cleaners are the only ones who can clean...and a 1 bed flat too!)

Dan · 21 May 2026

5/5

Trustpilot

Great Property Manager

My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.

Customer · 25 June 2024

5/5

Google

Our experience with Hampton was very good and positive. They were very helpful throughout our search a new rental property . Thank you Hampton team.

Jomol · 28 April 2024

Agent replied · 25 October 2024

Thank you for your review Jomol. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Honest appraisal, dedicated staff

Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.

Jim · 13 June 2023

5/5

Trustpilot

Great service from the Hamptons Bath team

Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.

John · 11 May 2024

5/5

Trustpilot

Feedback for Max Barnes

There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.

Priyadarshini · 12 May 2022

5/5

Google

Leigha and Calum especially brilliant from the Sevenoaks office in helping our elderly parents move to their flat as quickly , seamlessly and as painless as possible . Thank you highly recommended

Simon · 15 October 2025

Agent replied · 10 November 2024

Thank you for taking the time to leave us a review Simon. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

Fantastic property manager

April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.

Nadia · 9 September 2024

1/5

Google

I am writing this review as a warning to anyone who is thinking of renting a property from Hamptons Sevenoaks estate agents, you will not receive all your deposit back in full even if you leave the property in immaculate condition, We had to make an offer for the property to have any chance for renting we were there for 12 months, the first 3 months of living there involved numerous repair work to the building involving scaffolding being put up, We moved out in June of this year leaving the property cleaner than we moved in even the inspection from Hamptons we’re told the rental left so clean, So our shock came when Hamptons deposit office ranj sunsoa took £800 deduction of our deposit listing a number of things found faulty which we know was a lie and just a way of making extra money, no way we going to pay this money and as we questioned about the items they reduced it eventually down to £220 We still argued about the deduction wanting to charge us for leaving a black bin bag left outside to be removed by the council rubbish collection, we then complained to the TDS to which they in favour of estate agents, we had to accept the amount of £220 deduction or we would not get the rest , apparently we lost out because I was out of time because our email went to the No reply mail box by mistake, be careful when renting from Hamptons in Sevenoaks they are a disgraceful estate agents ,

Luciano · 26 October 2023

Agent replied · 25 October 2024

Hi there, Luciano, Thank you for taking the time to get in touch regarding your experience at Hamptons Estate Agents Sevenoaks. We apologize for any inconvenience caused. Please send us an email with the details of your experience to Customercare@hamptons.co.uk and we will assist you accordingly.

5/5

Google

I just wanted to say a massive thank you for all your hard work and help selling our house! We are finally moving to a dream property and we couldn’t have done it, or got the price we got with the actions and service you have provided us from our very first interaction with you. We had several agents our to value the house; Deborah, you blew your competition out the water, Katie, getting us up and running was easy, Christian, you were incredibly knowledgeable, reliable and fought for the best price for us, and Laura, you were brilliant, thank you for solid, reliable, twice weekly updates on the transaction throughout. Thank you so much and have a very Happy Christmas!!

Elspeth · 26 October 2023

Agent replied · 25 October 2024

Hi Elspeth! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

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