Cavendish reviews

★★★★★ 5/5

Google

The team at Cavendish provided a bespoke and professional service for our property letting. Walnut Tree Trust is a small charity that owns listed property from which any surplus income is used for charitable purposes.

Jill · 10 June 2025

★★★★★ 5/5

Google

As a non-resident property owner, it was essential for me to have a UK based agent that I could trust absolutely. Cavendish has provided me with that service since 2011. From advertising my property, finding tenants, providing advice on rental amounts, vetting prospective tenants, preparing lease agreements, administering deposits, ensuring the complex rules were adhered to, collecting rentals, performing property inspections and reporting to me, arranging for gas inspections, arranging repairs, Cavendish provided all these services for me promptly and efficiently, with minimum disruption to tenants. I cannot recall a single issue in the 13 odd years they managed the property. A special call out for Rachel Walkling for managing the property and Rachel Burrows for doing the accounting.

Howard · 14 March 2024

★★★★★ 5/5

Google

I had an exceptional experience with this Cavendish for number of years, and I cannot praise their services enough. Rachel, the agent I worked with, demonstrated unparalleled professionalism and attentiveness throughout the entire process. She went above and beyond to address my concerns promptly and efficiently, making the entire experience seamless. One standout aspect was the remarkable service provided by their plumber, Carl. His dedication and expertise were truly impressive. When faced with a plumbing emergency on Christmas morning, Carl didn't hesitate to come to the rescue. His quick response and effective resolution of the issue showcased a level of commitment that exceeded my expectations. It's rare to find such dedication, and it made a significant positive impact on my overall satisfaction with this letting agency. In summary, I highly recommend this agent for their outstanding customer service, with special recognition to Rachel for her exceptional assistance and to Carl for his unwavering commitment to resolving issues promptly, even during the holiday season.

N · 14 January 2024

★★★★★ 5/5

Google

I’ve just left a flat I rented for nearly seven years through Cavendish and I simply cannot fault them for their service. Rachel has struck the perfect balance between professionalism and an open and friendly approach. She has given or organised a swift and helpful response to every query or request for repairs I have come up with over the years and enabled a seamless link with my landlord in the USA. I’ll be extremely lucky if those in charge of my new tenancy elsewhere are anywhere near as good as Cavendish, and Rachel in particular.

Simon · 17 August 2023

★★★★★ 5/5

Google

My partner and I moved into our dream house with the help of the professional team at Cavendish. They were very supportive whether it was through constant communication, on time appointments or a very thorough inventory check on move-in day. Their genuine approach to lettings is commendable and we felt in very good hands throughout the pre-move and continue to enjoy their support during occupation of our beautiful house!

Damian · 13 April 2024

★★★★★ 5/5

Google

Highly recommend this lettings agency from a tenant’s experience. Megan has already gone above and beyond for us and we’ve only just moved in. Besides her lovely, down to earth and friendly nature, she is super efficient and her responses to requests are timeous. She even stuck around longer on move in day to help me with the installation of our washer/dryer and fridge and to keep me company otherwise I would have been alone with two men that I didn’t particularly feel comfortable around. I barely had to ask her to stay, she responded “of course, absolutely no worries”. Thanks for everything Megan. Cavendish are lucky to have you!

Kirsten · 13 June 2023

★★★★★ 1/5

Google

I recently had the unfortunate experience of dealing with Cavendish rental agency, and I must say it was an absolute nightmare. I feel compelled to share my terrible experience so that others can be aware and cautious when considering working with them. First and foremost, the agency displayed highly unethical behavior by adding changes to the rental contract after I had paid the security deposit and successfully passed the reference check. These changes included an additional payment requirement for three months of rent, which is not only outrageous but also illegal. It is unacceptable for a rental agency to manipulate the terms of the contract without the consent of the tenant. When I expressed my disagreement with this sudden and unjust condition, I requested the return of my security deposit. However, Cavendish rental agency shockingly refused to comply with my reasonable request. Their refusal to return the deposit is a clear violation of our agreement and further exemplifies their lack of integrity and respect for their clients. Frustrated by their uncooperative behavior, I had no choice but to warn them that I would file a complaint with the independent redress scheme. Only then, after realizing the seriousness of the situation, did they reluctantly agree to return my deposit. This type of response demonstrates their blatant disregard for their legal obligations and the rights of their tenants. Dealing with Cavendish rental agency has been an absolute waste of my time and a source of immense frustration. Their dishonest tactics and unethical practices have cost me valuable hours that I could have spent finding a reputable and trustworthy rental agency. It is incredibly disappointing to encounter such unprofessionalism and lack of consideration for their clients' time and well-being. In conclusion, I strongly advise anyone considering working with Cavendish rental agency to exercise extreme caution. Their deceitful behavior, including adding changes to contracts, refusing to return security deposits, and only reluctantly complying after threats of legal action, is indicative of a company that cannot be trusted. Spare yourself the headache and stress by seeking alternative options and avoiding Cavendish rental agency at all costs.

Roman · 13 June 2023

★★★★★ 5/5

Google

Cavendish managed the letting of our mother and step fathers property for 18 months. They did this with efficiency, flexibility ...it was a slightly unusual let ..and warmth.

Ben · 16 July 2025

★★★★★ 1/5

Google

After initially receiving quite a good experience in finding a house (Melanie was really great) when it came to leave we had a bit of a nightmare. We vacated the property a few weeks early because we had bought a house. We left it absolutely spotless but the agents who conducted the viewings walked dirt from outside into every room and then 3 days before our contract ended we were threatened that unless we cleaned up after them it would be taken from our deposit. This was despite me driving across Sevenoaks to give them my keys when the agent was stuck at the front door with a potential tenant! The landlord's only comment pre-check out was two grease spots on the cooker so I cleaned everything up again but because I had complained about it they stitched us up over the deposit - even getting a contractor to raise an invoice for a call out that happened 5 months ago that they clearly had no intention of charging before we complained. The date on the hand-written invoice was, coincidentally, the exact same date of the complaint - 5 months after the visit from the handyman! So we had a terrible experience but as a landlord, knowing you have a management team with no morals behind you that are prepared to do literally anything to claw at your deposit probably makes you very happy so knock yourselves out. I'm just very happy to be well out of it!

CarePlace · 14 June 2019

★★★★★ 5/5

Google

We have just completed our moving in our new flat in Sevenoaks with the help of Cavendish. Having rent many flats during the last five years, this was definitely our best experience with a lettings agency. Everyone from Cavendish was very kind, friendly and helpful from the initial viewing, the process of agreement with the landlord and the signing of the contract. We would like to thank especially Becci, Rio and Rachel who showed genuine interest for us and made every effort so that we could move into our new flat without any problems. It was the first time that someone from a lettings office contacted us after our moving to check if everything has gone well with our moving and that was very much appreciated. In addition, all the questions we had before and after (and they were a lot!) have been answered promptly and we are now able to enjoy our new home.Thank you so much!

Germanos · 14 June 2019

★★★★★ 5/5

Google

Had a long established relationship as I rented from Cavendish for over ten years. They are kind courteous and they did everything to fix any problems I had promptly. They were very easy to deal with and felt like they knew me as a person not just a renter. Would recommend them as a reliable, friendly and efficient service especially for the renter.

Jeanine · 14 January 2024

★★★★★ 5/5

Google

Not having rented for 40+ years ( aside from our kids often difficult uni experiences ) we were a little apprehensive. Thankfully, the staff at Cavendish were outstanding and made the whole process very straightforward and friction free. At all times professional, charming, friendly, responsive and accurate, they responded quickly and clearly to our various questions ( even the daft ones ) during the busy run up to Christmas. No doubt helped by the house owners, who were also excellent, start to finish was achieved in 2 weeks without any panic or problems. They made it very easy for us and we'd thoroughly recomend them.PositiveResponsiveness, Professionalism

Andy · 27 August 2022

★★★★★ 5/5

Google

Highly recommend this lettings agency. The team at Cavendish are absolutely amazing and so professional. My wife and I were successfully supported through our first rental application in the UK. Megan, Rachel, Katie especially have been so courteous to our needs and could not be more appreciative of their superb customer service.

Sabri · 13 May 2024

★★★★★ 5/5

Google

Absolutely brilliant Letting and Estate agents!! Couldn't have asked for more or for better service and professionalism. …

Nithya · 16 August 2025

★★★★★ 5/5

Google

Cavendish have been friendly and professional throughout the process of letting out my home. They always answer calls and emails promptly and effectively. They have gone out of their way to make the process as easy as possible for both myself and my new tenants. Can’t recommend them enough!

Robyn · 5 June 2024

★★★★★ 5/5

Google

Thank you Rachel W and Rachel B, superfast turn around, great service.

Fraser · 16 September 2023

★★★★★ 5/5

Google

I'm a bit loath to give Cavendish a good review as it might help to make them too busy to fit me in next time! As a letting agent for my property, their service was excellent. Professional and friendly, explaining everything clearly, efficient and not hiding any devils in the detail, they were a real breath of fresh air in the property market. From my point of view, thank goodness they're tucked away in the Shambles! Rob Taylor

Rob · 13 June 2021

★★★★★ 5/5

Google

We were a tenant at a property managed by Cavendish for 18 months and in that time they were always responsive and helpful. It was a level of care and professionalism you don’t often seen in the sector. I can highly recommend them.

Chris · 6 June 2024

★★★★★ 5/5

Google

Great lettings agency, I lived at the property they managed for 2 years and never had any issues. All requests were resolved very quickly and overall I had a very pleasant experience. Would definitely recommend!

Julia · 15 October 2024

★★★★★ 5/5

Google

My move to Sevenoaks was so smooth running with Cavendish. They have answered every query promptly and polite and friendly from start to end. Highly recommend.PositiveResponsiveness, Professionalism

Eleanor · 13 June 2021

★★★★★ 5/5

Google

I had a really pleasant experience at Cavendish, with Linda and Amanda in particular. After a few bad experiences with other Estate Agents , Cavendish changed my mind on them! They were really patient, attentive and understanding. They always kept me up to date with the latest properties available within my budget and were flexible on viewings around my work hours. The best letting agent I came across in my time of seeking a property!

Georgia · 13 June 2021

★★★★★ 5/5

Google

If you are looking for a totally professional letting agency in the general Weald area around Sevenoaks, Your in luck. In all my years of dealing with letting agencies especially in london! There has only ever been one agency that has consistently impressed me. Honestly they are the very very best. Hire them !

Chris · 16 September 2023

★★★★★ 5/5

Google

The team at Cavendish are absolutely amazing and so professional. After a particularly difficult end of tenancy Rachel and Katie have been amazing in advising and helping with getting this situation sorted for us. We have used them for over 12 years and are always impressed with their service.

Jennie · 15 December 2023

★★★★★ 4/5

Google

Excellent service and great communication. I highly recommend them.

Parva · 9 August 2025