Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI brought a ground floor flat in…WARMLEY
I brought a ground floor flat in Warmley Bristol from Andrews estate agents . The staff lied to me about the property, because they had a customer from hell. I was told I don’t need a survey done. How wrong they were. The flat is covered in mould. Cracks on the outside wall, and so on. . I had to replace the bathroom and kitchen. They squeezed has much money out of me for the customer . I discovered after the sale, the vender did have the property up for sale 5 times with Andrews estate agents in longwell green Bristol. They were desperate to sale to get their commission. I am still furious from a year on wards. I will not be selling my flat with Andrews if I decide to move in the future.
Michelle · 8 May 2026
Agent replied · 4 June 2026
Dear Michelle Jane,
Thank you for sharing this. Please can you contact the branch team so we can complete a formal complaint investigation.
Best regards,
Alison
★★★★★ 5/5
TrustpilotLetting
Ella has been really helpful throughout the entire experience - great communication and helpful advice, regular updates and support.
Becca · 8 August 2026
Agent replied · 25 September 2026
Hi Becca, thank you for your wonderful feedback! We're thrilled to hear that Ella provided excellent support and communication. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotDaryn + Andrews Property Group
Daryn from Andrews Property Group was a consummate professional and a very helpful guide. 5 stars.
Theo · 20 August 2026
Agent replied · 25 September 2026
Thanks for the feedback, Theo. It's great to hear that Daryn provided you with professional and helpful service.
★★★★★ 5/5
TrustpilotAmazing communication and help from the…
Amazing communication and help from the team at Andrews (Downend). Rebekah has been delightful during my process of looking for a property and helping me find the perfect place!
Georgie · 19 May 2026
Agent replied · 4 June 2026
Hi Georgie, thank you for your wonderful review! We're thrilled to hear about your positive experience with Rebekah and our team at Andrews Downend. We're glad we could assist you in finding the perfect place. Your feedback is greatly appreciated! Best wishes , Lisa
★★★★★ 5/5
TrustpilotThe best estate agent by a mile
I've used Andrew's in the past and I've always found them a lot better than most other estate agents so they were my preferred choice and they did not disappoint me. Originally Dan came round to look at my property and he was friendly, informative, trustworthy and helpful. I knew straight away that I would be using Andrew's after our appointment. He made everything so easy. My house went on the market and was snapped up straight away, at a price I was more than happy with. Isabelle was great with communication and very helpful during the viewings and I never had to chase anyone for anything. I honestly felt like I was in such good hands that I didn't even give anything a second thought.After the property was let I dealt with Molly and Isobelle and they were both so lovely and amazing at their jobs. Andrews definitely knows how to employ brilliant staff and they are all a credit to the company. I couldn't recommend them highly enough and will definitely be using them again anytime I need an estate agent.
Shelley · 4 December 2024
Agent replied · 29 December 2024
Thank you, Shelley! We're thrilled to hear about your positive experience with Dan, Isabelle, Molly, and Isobelle. Your kind words mean a lot to us, and we're delighted to have been of service. Looking forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
Trustpilot30 years of great service.
Andrews have been managing my property for around 30 years and I've been very satisfied with their service during that time. They are always efficient, reliable and professional, advising me in a timely manner of any problems my tenants may have and what will be involved (time and cost) in putting them right.They have also found replacement tenants when necessary very quickly, so my property has very rarely been empty.Sarah Newman is my current contact and is excellent, and all agents I've worked with over the years have all been very professional too.Highly recommend Andrews.
Fraser · 27 November 2024
Agent replied · 12 June 2024
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotReview for Nick Woore at Andrews Downend Branch
I cannot express how impressed I am with the entire selling and buying process facilitated by Nick at the Andrews Downend branch. His professionalism and dedication truly showed that there is faith in the younger generation today. During a difficult time for my siblings and me, Nick was incredibly supportive and compassionate. His extensive knowledge and patience made all the difference, ensuring that everything went smoothly every step of the way. I am truly grateful for his assistance and highly recommend him to anyone looking for a reliable and caring agent. Thank you, Nick, for your outstanding service!
Amber · 13 November 2024
Agent replied · 12 June 2024
Thank you, Amber, for your kind words about Nick. We are so happy to hear he provided such outstanding service during a challenging time. Your recommendation means a lot to us! Best wishes, Jake
★★★★★ 5/5
TrustpilotFriendly and supportive!
I had been messed around by a few agents in terms of them not sticking to agreed appointments, properties being in a much worse state than they appeared in photos online etc, so was not having the best experience with my property search. Ben Gordon-Smith however responded to my query the very same day, and offered to show me the property that same evening, as it was on his way home. I appreciated the flexibility and was really impressed with the property, so I made an offer that same night, and it was accepted the next day. Ben has been very helpful in terms of clearly outlining next steps, and when there were queries about my referencing, he provided sound advice to ensure any issues were rectified as soon as possible, and everything was sorted within 3 working days.Ben has kept me updated every step of the way, and answered any queries I may have. It has been an absolute blessing to have him as an agent during what has been quite a stressful experience for the most part, and I am now all ready to move end of this month! Thank you Ben! :-)
Si'von · 8 November 2024
Agent replied · 22 November 2024
Thank you, Si'von, for your kind words! We're thrilled to hear Ben provided such excellent service and made your experience stress-free. We'll be sure to pass along your praise. Best of luck with your move , Lisa
★★★★★ 5/5
TrustpilotThank you James Connor…Wallington branch
James came round to the property and advised me what I could get for my house, from the first meeting I felt confident that he would help me sell my house. James kept me updated on each step of the process and took 8 weeks from offer to completion. He chased up the solicitors to ensure the sale went smoothly, James is very professional and friendly, with great customer service would highly recommend James to help sell your house. Thank you James.
Miss · 5 November 2024
Agent replied · 22 November 2024
Thank you, We're thrilled to hear about your positive experience with James. Your recommendation means a lot to us. Best wishes in your new home , Lisa
★★★★★ 5/5
TrustpilotExceptional Service from Zyad at Andrews - Highly Recommended!
I recently had the pleasure of working with Zyad, a lettings consultant at Andrews, to find a house to rent in Bath, England. From the very first viewing to the final steps of the letting process, Zyad was incredibly helpful and professional.Zyad’s knowledge of the local market and his keen eye for detail made the entire experience smooth and stress-free. He was always available to answer my questions and provided valuable insights that helped me make informed decisions. His friendly demeanor and willingness to go the extra mile truly set him apart.Thanks to Zyad, I found the perfect home that meets all my needs. I highly recommend Zyad and Andrews to anyone looking for a reliable and dedicated lettings consultant. Thank you, Zyad, for your outstanding service! - Preston
Preston · 29 October 2024
Agent replied · 22 November 2024
Thank you, Preston, for your kind words about Zyad. We're thrilled to hear he provided such excellent service and helped you find the perfect home. Your recommendation means a lot to us! Best wishes , Lisa
★★★★★ 5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Emily and Sophia from Andrews to sell my flat, and I couldn't be happier with the experience. From the very first meeting, they demonstrated professionalism and a deep understanding of the local market.Their marketing strategy was impressive, showcasing my property beautifully and attracting a lot of interest. Throughout the process, Emily and Sophia kept me informed and provided valuable insights, making the entire experience smooth and stress-free.Thanks to their expertise, my flat sold quickly and at a great price. I highly recommend Andrews to anyone looking to buy or sell a property. They truly go above and beyond for their clients!
Elen · 19 October 2024
Agent replied · 27 October 2024
Thank you, Elen! We're thrilled to hear about your positive experience with Emily and Sophia. Your kind words and recommendation mean a lot to us. Congratulations on the successful sale of your flat! Best wishes , Lisa
★★★★★ 5/5
GoogleWe had a fantastic experience working with Alex during the purchase of our property. He was professional, proactive, and incredibly helpful throughout what can often be a stressful process.
Alex did a great job acting as the bridge between us and the sellers, always keeping communication clear and ensuring things kept moving with the solicitors. His responsiveness and persistence really helped us reach exchange smoothly.
We’re very grateful for his support and would highly recommend him to anyone looking for a reliable and committed estate agent.
Nkem · 16 March 2026
Agent replied · 16 April 2026
Thank you, Nkem, for your wonderful feedback! We're thrilled to hear about your positive experience with Alex. Your recommendation means a lot to us, and we're glad he could assist you smoothly through the process. We appreciate your trust in Andrews Sevenoaks! Best wishes , Lisa
★★★★★ 5/5
TrustpilotGood Experience
Rebekah was very friendly, accommodated us on short notice to view a property, and was able to answer any questions we had.
Adam · 30 May 2026
Agent replied · 4 June 2026
Dear Adam,
Thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotHighly recommended Rebecca Newbrook
I am writing to highly recommend Rebecca Newbrook for her exceptional professionalism and communication skills. Throughout our interactions with her at Andrews, Rebecca has consistently demonstrated reliability and offered a truly helpful service Rebecca's attention to detail and dedication to providing support have been invaluable to our team. Her clear and effective communication style has made working with her a seamless and efficient experience. I have been consistently impressed by her commitment to delivering high-quality service
Dominique · 19 November 2024
Agent replied · 22 November 2024
Thank you, Dominique, for your kind words about Rebecca. We're so pleased to hear about your positive experience and her exceptional service. Your feedback is greatly appreciated! Best wishes, Jake
★★★★★ 5/5
TrustpilotHighly Recommended...
Highly Recommended...Shout out to Emma Mussert who was an absolute star. It's great to deal with somebody who goes out of their way to 'own' issues and ensure a resolution. We all know the frustration of dealing with solicitors who don't tend to talk to each other but rely upon slow communication instead Emma constantly went out of her way to push the parties and was a great help.Bonus that she is friendly too!Would use Andrews again.
Colin · 4 November 2024
Agent replied · 22 November 2024
Thank you, Colin! We're thrilled to hear about your positive experience with Emma. Your kind words mean a lot to us, and we're glad she could assist you so effectively. Best wishes , Lisa
★★★★★ 5/5
TrustpilotHarpinder from Downend Branch Showed us…
Harpinder from Downend Branch Showed us around properties in the Bristol area. She was lovely, cheerful and nothing was too much trouble for her. The lettings agent in branch, Lizzy was an absolute dream. Thank you Andrews.
Michelle · 20 January 2026
Agent replied · 25 January 2026
Thank you, Michelle, for your wonderful feedback! We're thrilled to hear about your positive experience with Harpinder and Lizzy. Your satisfaction is our priority, and we're delighted to have been of service. We look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleHuge thank you to Zena, Alex, Tom, and Roger('s tape)! The team went so far above and beyond when selling my flat and dealing with nightmare solicitors and were always extremely clear and prompt with the communication and advice. Highly recommend!
Toby · 16 December 2025
Agent replied · 16 April 2026
Dear Toby,
Thank you for your wonderful feedback! We're thrilled to hear that Zena, Alex, Tom, and Roger's tape made your experience so positive. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.
Best regards,
Andrews Sevenoaks Team
★★★★★ 5/5
TrustpilotPositive feedback about Shannon at Downend branch
It has been a pleasure renting a property with Andrew.Shannon at the Downend branch has been amazing and has communicated with us quickly with all the information throughout the process, answering any queries we had.We are greatly looking forward to renting with Andrew for the foreseeable future.Shannon is exactly how I imagine an estate agent should be. She's excellent at communicating and very proactive in chasing people and getting issues resolved.Shannon was able to understand our needs and fulfil our expectations.She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.I would like to strongly recommend to approach Shannon who is working in Andrew estate agent at Downend branch to all my friends for Lettings.
Shainy · 4 September 2024
Agent replied · 27 October 2024
Thank you, Shainy! We're thrilled to hear about your positive experience with Shannon at our Downend branch. Your kind words and recommendation mean a lot to us.
★★★★★ 5/5
GoogleThe team at Sevenoaks from start to finish were brilliant, it was a lengthy sale but they all worked hard to get us a buyer.
Special thanks to Tom who went above and beyond to get our sale completed, we really appreciate his hard work!
Becky · 5 November 2025
Agent replied · 12 November 2025
Hi Becky,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Tom will be delighted to know his efforts made a difference. We appreciate your kind words and look forward to assisting you in the future.
Best regards,
The Andrews Sevenoaks Team
★★★★★ 5/5
TrustpilotMonika Lami
Monika Lami - property manager at Andrews in Barnet has been an absolute treasure for me and my family in the last 3 years. Any issues, no matter how big or small was taken seriously and followed up promptly with consideration to our needs and circumstances. I could feel Monika cares for us to live peacefully and comfortably and this is priceless. Having someone like her is a great asset for every company but more importantly for all the clients of Andrews.
MRS · 30 August 2024
Agent replied · 27 October 2024
Thank you, Mariana, for your kind words. It's great to hear that Monika has been there to support you and your family with any issues in the past few years.
★★★★★ 5/5
TrustpilotFaultless service that went the extra mile
Jasmine and Hayley, and in fact everyone in the team in Gloucester and Stroud made it so easy for me to let my house. In fact, I first thought I wanted to sell, but when I changed my mind I wasn't made to feel as if I was being difficult. They were all so supportive and helpful. I am very happy to have put my much loved house in their hands. Thank you all!
Cindy · 30 November 2024
Agent replied · 29 December 2024
Thank you, Cindy! We're thrilled to hear that Jasmine, Hayley, and the team made the process smooth for you. Your kind words mean a lot to us. We're glad to have been able to assist with your much-loved house. Best wishes, Jake
★★★★★ 5/5
TrustpilotExcellent service from Shamiya!
My viewing was memorable, largely due to the friendly, enthusiastic and knowledgeable young lady, Shamiya who showed me around. Shamiya happily listened to my moans about how difficult and stressful it has been trying to find a new home, she seemed genuinely caring & empathetic around my current circumstances and seemed really quite happy that I appeared pleased the home seemed really suitable for myself and my son. I feel Shamiya has been an excellent representative for the company, showing her passion and genuine caring nature toward me as a client.I think this young lady will serve this company well and I wish her much luck for her future career...Please give her a pay rise! We need more young people with this positive and enthusiastic attitude in this world. Thank you Shamiya.
Samantha · 27 August 2024
Agent replied · 27 October 2024
Thank you, Samantha, for your kind words about Shamiya. We're thrilled to hear she made your viewing experience memorable and positive. We'll be sure to pass along your praise to her. Best wishes in finding your new home!
★★★★★ 5/5
TrustpilotA good experience
Issy from the Downend Office showed us a property to rent on 21st December 2024. She was punctual and phoned us a few minutes before we were due to meet to explain where the best place to park was and where to enter the house.Issy was friendly and approachable. There was no rush or hard sell. Andrews in general have been more approachable and helpful than other estate agents we have seen.
Melanie · 22 December 2024
Agent replied · 29 December 2024
Dear Melanie,Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Issy and our team. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you further.Best regards, Jake
★★★★★ 5/5
TrustpilotAll-round Excellent Service
Respond to emails and telephone calls quickly. Always professional and polite. Listen carefully to customer needs and circumstances. Show empathy and respect. Joe, Becca, Julie and Jenna in particular, are all key people who made our experience seamless, instilled confidence and we felt reassured at every step. Thank you all.
FRANCIS · 23 September 2026
Agent replied · 25 September 2026
Dear Francis,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Joe, Becca, Julie, and Jenna. Your kind words and perfect rating inspire us to continue delivering exceptional service. We look forward to welcoming you again. Best wishes , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.