Every review we hold for the Selby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn May we moved house, downsized from a 3 bed to small 2 bed bungalow. Staff at Selby Storage were extremely helpful, they advised a large storage container would be best for our circumstances. They were spot on. Staff were professional, customer orientated, knowledgeable and always found us the best deal. Nothing was too much trouble for the staff at Selby Storage. The Storage unit was clean, safe and secure and access to the storage unit was easy, access times were convenient. Would highly recommend Selby Storage and would use them again (except I'm never moving again lol) 10/10 on every level. Thank you to the staff working in Reception, you have been fantastic. 10/10 for sure
Janice · 10 August 2025
Agent replied · 9 September 2025
Thank you for your lovely review.
Hope you are enjoying the new house.
Kind regards,
The Storage Team
★★★★★ 5/5
GoogleThank you Georgia for helping me sort out a secure unit to store my belongings during a house renovation. You made the process very simple and took the weight off of our shoulders during a very busy time. I will be sure to use the storage team again for future reno. Thank you
Hazel · 16 December 2025
Agent replied · 16 April 2026
Thanks Hazel for the amazing review.
★★★★★ 5/5
TrustpilotEllie and Lauren were absolutely brilliant
Ellie and Lauren were absolutely excellent. They were very helpful I came in not fully understanding what I needed. But with their help I was able to understand exactly what I needed. They even helped with their own personal opinions which was extremely helpful.
Ameer · 30 July 2026
★★★★★ 5/5
GoogleLiterally cannot fault the storage facilities. Kerry and her team are always super helpful and professional whenever i've dealt with them. No problem is ever too big or small. I would highly recommend using the self storage units to anyone.
Laura · 19 November 2025
Agent replied · 9 December 2024
Thank you for your lovely review Laura .
★★★★★ 5/5
GoogleHad my unit did a few months now and I’m really impressed; Kerry and the team are always super friendly and nothing is ever too much trouble.
The facilities are immaculate and well organised. I chose this location for a few reasons, one of which was to be able to have use of the meeting room which I’ve done several times.
Being able to have storage and an office space all wrapped up in one location is a huge win for me.
Thanks guys!
Jack · 21 May 2024
Agent replied · 20 June 2024
Thank you for the kind words Jack!
★★★★★ 5/5
TrustpilotSarah made our first experience very…
Sarah made our first experience very easy and helped us, gave us a discount with a reasonable price and made the whole process very easy to understand, I would definitely recommend
Manayl · 8 September 2026
★★★★★ 5/5
GoogleHaving been a customer of the Storage Team for around 3 years now, making use of both the storage and meeting room facilities, I cannot speak highly enough of the team. They keep the whole site spotlessly clean, reply to queries with lightning speed, and cannot do enough for you. I was pleased to hear they no longer have to work on Sundays; we can all access our units OOH (very straightforward) and they work hard enough as it is! Thank you, ladies!
Tracy · 16 December 2025
Agent replied · 20 June 2024
Thank you for the kind review Tracy, we are enjoying our Sundays 😊 …
★★★★★ 5/5
GoogleI’ve been using this storage company for my small business, and I genuinely couldn’t be happier with the service. The staff are absolutely wonderful, always friendly, polite, and ready to help with anything I need. It’s rare to find a team that makes you feel genuinely looked after, but they do exactly that every time I visit.
Safe, clean, convenient, and run by people who truly care. I can’t recommend them highly enough for any small business or personal storage needs.
Buttons · 16 December 2025
Agent replied · 16 April 2026
Thank you Buttons The Elf 😊 …
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ Exceptional Experience at The Storage Team Selby
My experience at The Storage Team Selby was flawless from start to finish. The …
Tom · 16 December 2025
Agent replied · 16 April 2026
Thank you Tom for the kind review 😊 …
★★★★★ 5/5
GoogleFabulous company would highly recommend Selby storage .. from first call all staff were very friendly helpful & very professional … security is second to none xx one staff member went above & beyond to be helpful I forgot her name but I think it is Kerry xx will definitely deal with this company again
Michelle · 19 December 2024
Agent replied · 25 December 2024
Thank you Michelle, we will pass on the kind words to Kerry!
★★★★★ 5/5
TrustpilotAbsolutely brilliant staff at Meanwood…
Absolutely brilliant staff at Meanwood Road, Leeds. They could not have been more helpful. Showed me round the units so I could see the size I needed and explained the booking process clearly. Ideal location for my son's belongings during the university summer break. Very reasonable pricing and lots of extra storage equipment (boxes, bags, tape, etc) if you need them. Will definitely be back next summer.
John · 7 September 2026
★★★★★ 5/5
GoogleAbsolutely top of the range customer service in my opinion. Great selection of storage options with flexible options. Unlike some other storage companies I never got the impression it was about trying to get as much money as possible out of customers, it was about making sure everything was the best fit. Calm, friendly and everything made easy in what was a fairly intense time of moving house for me.
Flexible access hours, location kept clean, tidy and above all everything feels safe and secure!
Andy · 2 September 2025
Agent replied · 9 September 2025
Thank you for your fantastic review Andy! We are glad to have helped.
★★★★★ 5/5
TrustpilotThe Winsford Storage Team five stars more ways thanone
The Winsford Storage Team are brilliant we found ourselves needing a storage locker when we moved to Greece Clare was fantastic providing all our options so we could make an informed choice as to what size we would need to store or stuff.
Georgina · 20 February 2026
★★★★★ 5/5
TrustpilotI have used the storage team in Kettering
I have used the storage team in Kettering for two years to run my business from. The team there have always gone above and beyond to help me with anything I need. It's a great place to run a business from with dedicated areas to collect / send parcels. I would highly recommend to anyone who has a small business that wants to grow into a bigger space.
Carol-lyn · 7 August 2026
★★★★★ 5/5
GoogleBeen here a month now, excellent site, very very clean inside and also in the yard, nice radio on in the background (helps when your in on your own), trollies always available. Helpful InPost lockers outside the gate. Clear emails when payment due. If I could get in at 7am (access is 8am till 8pm) it would be perfect!
KLA · 16 February 2026
Agent replied · 16 April 2026
Thank you for the kind words! Please contact us regarding your access and we can look at extending this for you 😊 …
★★★★★ 5/5
GoogleKerry & Georgia at the Selby Branch can't do enough for you, great people. We have stored with them now for a few years, wouldn't consider using anyone else, clean, tidy, secure, accessible and good prices, what more do you need! Plus the use of a fab meeting room and kitchen if your there a little longer! Highly recommend... 🐝 …
Elaine · 16 December 2025
Agent replied · 16 April 2026
Thank you Elaine for such a lovely review 😊 …
★★★★★ 5/5
TrustpilotA little more expensive but well worth the extra money
The team were really helpful, I needed a storage unit last minute and they went out of their way to show me a video of the unit and how to easily access it. They got me registered and with a unit within minutes. Once there, I got into the unit with no issues and I’m happy with how secure they keep it
Grace · 6 August 2026
★★★★★ 5/5
GoogleI can highly recommend Selby Storage. I had cause to use one of the large outside units during a really stressful time, and I made use of a great offer that was available at the time. The ladies in Reception were always so friendly and helpful. I will definitely be recommending the business to others. 🤗 …
Lisa · 21 March 2024
Agent replied · 20 June 2024
Thank you for your kind review Lisa, all the best!
★★★★★ 5/5
GoogleKerry was lovely, super friendly & helpful, nothing was too much trouble for her
Laura · 9 October 2025
Agent replied · 23 October 2025
Thank you for the kind words Laura and thank you for storing with us!
★★★★★ 5/5
GoogleGood storage place, shout out to Georgia for excellent customer service
Michael · 18 October 2025
Agent replied · 23 October 2025
Thank you Michael! 😊 …
★★★★★ 5/5
GoogleUsed to store object whilst house was being renovated. Really handy unit and the staff are very helpful and always get back to. If you need some space for a short while or are in between moves I’d really recommend. With had the 8-8 access and it worked well. There’s even a tea and coffee station you can use.
John · 9 October 2025
Agent replied · 25 October 2024
Thank you for your great review John!
★★★★★ 1/5
TrustpilotCold calls and hassle you
Whatever you do DO NOT make an enquiry. You will be bombarded for months afterwards with cold calling, emails and WhatsApp.
AB · 21 July 2026
Agent replied · 22 September 2026
We are sorry to hear your view on our process. We never intend to bombard anyone; we simply aim to offer solutions to help customers with their storage needs. We believe in responding to our customers in both a prompt and supportive way, and in no way aim to overwhelm anyone.
We have removed your details from the system but remain available should you need us for anything in the future. If you would like to reach out to us directly, we would like the opportunity to discuss this further with you in a way of improving our service moving forwards.
★★★★★ 5/5
GoogleGreat customer service by Kerry and Georgia. Kerry talked me through the offer that is available at the moment and discussed different storage unit options so I could make a choice. Georgia helped me through the form filling process via email which was good. Both team members were able to answer my questions as I went along.
We will call in after Christmas to have a look around.
Online form system to sign was a bit tricky but I was given the choice whether I wanted to go into the store and sign. I managed it though.
Also took up the offer of storage protection through The Storage Team. Seemed quite pricey but better to be safe.
Jenny · 23 December 2024
Agent replied · 25 December 2024
Thank you for your review Jenny. we will see you when you call in.
we hope you have a lovely christmas.
Kind Regards,
The Storage Team
★★★★★ 5/5
GoogleUsed Selby Storage after relocating back to Yorkshire. Kerry was very helpful in helping us decide what size unit we would need for our belongings. Very clean and tidy. Would definitely recommend.
Sam · 21 December 2024
Agent replied · 20 June 2024
Thank you so much for your great review. We look forward to welcoming you back to our store. Kind Regards The Storage Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.