Harron Homes Selby reviews

★★★★★ 5/5

Trustpilot

The Hawthorns Carlton

Visited the Hawthorns- Carlton to reserve our new build and was welcomed by Nicola. Nicola has supported us all the way through the process so far and has really gone above and beyond to ensure we understand the full process and have all our questions answered.

Lauren · 7 March 2022

★★★★★ 5/5

Trustpilot

Rebecca Chapman @ Harron Homes (Selby,Snaith, Howden)

After purchasing a Harron Home I had many issues and a degree of difficulty getting the issues put right. Then Rebecca Chapman moved to our estate in the marketing office. All I can say is that Rebecca makes things happen, will never state anything that she does not believe to be accurate, and is extremely efficient.

HVK · 16 November 2019

★★★★★ 5/5

Trustpilot

I am very much pleased with the service…

I am very much pleased with the service we have received so far from Harron homes. I would like to thank these two most well experienced sales staff Alistair Cobbett and Sylvia Weijers for their hard work. They are very much approachable and they take pride in explaining everything in detail.

Tonderai · 18 March 2021

★★★★★ 5/5

Trustpilot

Penny is the best!

Early on in to the sale but reserved our home today with the lovely Penny who has gone above and beyond to make this a great deal and smooth running for our first family home! Excellent customer service and I know it will be a gorgeous home!

Jamie-Leigh · 24 October 2021

★★★★★ 5/5

Trustpilot

Forresters View - Crich

Moved in a week earlier than anticipated. Very few snags so far, but most have been dealt with on the day have been found. All staff, office and site based have been pleasant and approachable. We love our house and have found the service excellent from Harron and would recommend.

Shelley · 18 March 2021

★★★★★ 1/5

Google

Shocking after-care! DO NOT BUY WITH HARRON HOMES. We have been discriminated and lied to. Joke of a company. I wish we never bought this house. We have put multiple complaints about poor drainage in our rear garden (within 3 …

Katarzyna · 11 October 2024

★★★★★ 5/5

Trustpilot

I 4 months ago moved into to my Harron…

I 4 months ago moved into to my Harron Home on Highfield Manor and my experience has been exceptional from the service I received from Jane in sales and the quality of build I would recommend Harron Homes to any of my friends and family MJ

MJ · 13 December 2021

★★★★★ 1/5

Trustpilot

Unfinished Development

4.5 years after moving in we are still left without roads and functioning drains on our development (Ravenswood Fold, Castleford) the pavents and roads have been left in an unsafe state since Harron left site 3 years ago. Many properties have been left without major snags being rectified. For us personally we have had to have our front garden taken up twice due to the drainage pipes not been connected first time round which was supposed to have beem rectified but continued to have issues ever since, we finally have just had it all dug back up to find when it was supposedly fixed indeed the pipes were damaged causing the many blockages we have experienced. The people of this development have been left high and dry by Harron Homes would couldn't do enough for you up until signing on the dotted line!

Rachel · 29 July 2021

★★★★★ 1/5

Trustpilot

Wonder why all the bad reviews are apparently not legitimate. They're lying to you.

Surprise surprise theyre trying to tell you all of our reviews are not real. Come and see for yourself and visit ravenswood fold in glasshoughton. You'll believe the sites you see. People are bright enough harron to figure out that every bad review you simply lie and say you don't think we exist. The residents have now also reported these fraudulent responses you auto send to any bad review to your directors and to trustpilot. I even sent you your requested information of my name, email and plot number and you still think I don't exist. No wonder my snags are still unresolved after almost four years!

Lindsey · 26 July 2021

★★★★★ 1/5

Trustpilot

Poor Service, unsafe roads, no accountability

I bought a Harron Home in May 2017 and ever since have been riddled with issues. First my boundary wall has an major crack in it. I paid for an independent surveyors report which proved design flaws in the build of the wall, the main being the absence of weep holes. I provided this to Harron and they point blank refused to answer any of the challenges the surveyor raised.Once you’ve bought your house their after sale service is atrocious. They must have had over ten changes of customer service managers who more than likely left because the lack of morals Harron Homes stand exhibit.The roads are a disgrace, some work initially started on improving the roads but this just stopped, the local council refuse to take ownership of the roads still after 4 years. Numerous residents myself included have had suffered burst tyres and car suspension issues. The roads are uneven, bumpy, sinking and a disgrace to look at. We have escalated the matter repeatedly but Harron still refuse to communicate or complete the necessary remedial work. To make matters worse my eldest son fell due to a sinking in the road and broke his arm. These roads are unsafe and with many families on the estate we all fear for the safety of our children.Do the right thing Harron and take full accountability, these roads should have been completed years ago. Your customer charter says “We aim to get the quality, value and customer service right first time, every time.”You clearly are not living this because your customer service and quality are well below the expectations of all the residents at Ravenwood Fold Castleford.AVOID AT ALL COSTS

Mr · 23 July 2021

★★★★★ 1/5

Trustpilot

Unfinished Development

4.5 years after moving in we still don’t have functioning drains. We had to have the drains dug up in 2017 just after moving in as the drains for the property wasn’t connected properly. A month with minimal access to our drive and front door and still no better. 4 years on still getting the same issues of the drains backing up, a survey was done at the beginning of 2021 that showed when the repairs were carried out on the drains under our property a connection hasn’t been fitted properly which is causing the current issues. I was promised by Karen the customer service manager at the time that all works would be paid for and completed ASAP to rectify the problems. We are now in July and have had no contact from Harron Homes. I called 2 weeks ago and spoke to customer service who was supposed to get someone to call me, I’m still waiting! I have also at my own costs had to rectify the damp proof course to the rear of the property as they had built the ground level over the dpc. I informed Harron Homes of this issue at the time and again was fobbed off. £600 later a proper builder with 25 years experience as a building inspector confirmed the error on Harrons part and rectified the issue for us. Lastly the roads, nearly 5 years people have been moved in on this estate and we have to surfaces into any of the roads, pot holes everywhere, uneven pavements and raised man hole covers. This has caused damage to many cars and also injury to a young child who tripped and broke his arm whilst playing out! Reading the replies to other reviews stating customer care are dealing with your issue and a liaising with you is a load of rubbish. Every resident is fed up of being fobbed off and still living on a building site not to mention dysfunctional drains.Do the right thing Harron and produce the finished goods to what the residents paid for.Please if you take this review with any seriousness Harron Homes then have someone call me back to discuss my situation. I will update this review accordingly.If you are thinking of purchasing from these guys before buying read the negative reviews, they are truthful. Harron reply to these reviews stating they have no record of that person on their database, this is more lies!Plot 42 Ravenswood Fold, Castleford.

Nicky · 22 July 2021

★★★★★ 1/5

Trustpilot

How many vans break down??

Amazing how many contractors vans break down on the day they are booked in and don't turn up .. just saying

Steven · 24 June 2025

★★★★★ 1/5

Trustpilot

Customer service extremely poor

Customer service extremely poor. Snagging issues still not completed 4 years later. Everything a Customer Service Manager seems to be onboard to resolve issues they leave and end up back to square one. Ince they have your money they just constantly fob you of. Shocking.

Customer · 5 January 2022

★★★★★ 5/5

Trustpilot

Amberwood Chase

We have just completed on our new home and couldn't be happier with the service. Our home has been completed to a high specification and the Harron staff have been very keen to make sure that we check everything carefully prior to completion. The whole process has been easy and stress free. Thank you.

Joanne · 1 October 2019

★★★★★ 5/5

Trustpilot

New Harron home experience

After the fantastic initial experience dealing with Jane and Claire. We finally moved into our new home. The whole team have been extremely helpful. Highly recommend

Consumer · 29 October 2023

★★★★★ 5/5

Trustpilot

Just attended a Part exchange event at…

Just attended a Part exchange event at Highfield Manor Fixby so well organised, beautiful homes and great service I received an on the spot valuation and looking forward to moving into my new home soon

Cc · 11 February 2023

★★★★★ 5/5

Trustpilot

I attended the showhome launch at…

I attended the showhome launch at Victoria Heights in Huddersfield and was so impressed with the knowledge of the sales advisers Jacqui, Jane and Clare. The showhome is stunning and i would definitely recommend buying here!

Gemma · 6 January 2023

★★★★★ 5/5

Trustpilot

Great so far!

My experience to date through reserving and buy a plot has been great, everyone involved has been extremely helpful and informative. A special call out to Julie Furr for all of her help. Let’s hope it continues through build and snagging resolution! Thanks

Steve · 18 March 2022

★★★★★ 5/5

Trustpilot

My wife and myself visited The…

My wife and myself visited The Highfield manor development and found the houses to be beautiful, we had a great expierience with both Jane and her Manager where their Knowledge and helpfulness was beyond expectation and I am very happy to be doing business with them.

Paul · 25 September 2021

★★★★★ 5/5

Trustpilot

Just been on site wow so professional…

Just been on site wow so professional and knowledgeable. They made us so welcome and even gave us refreshments. They realy sell the concept of a home rathet than just a house. Will be going back soon I'm so sure.

Andrew · 3 July 2022

★★★★★ 4/5

Trustpilot

Far Grange Meadows Selby

Moved into our new Harron home last September and absolutely love it. Few small snags but no major issues. Debbie and Julie in the sales office were great and Julie especially kept in touch every step of the way and called round to make sure we were all ok and settling in.

Jo · 15 January 2020

★★★★★ 5/5

Trustpilot

Visited Stanton Hill to view show home…

Visited Stanton Hill to view show home for a different site.We told Julia this and even though we were not buying at that site she couldn’t have been more helpful. Lovely lady.

Mrs · 14 April 2023

★★★★★ 5/5

Trustpilot

Both Hannah and Julie have gone the…

Both Hannah and Julie have gone the extra mile to help me with my reservation. Nothing was too much trouble and plenty of cups of tea! So far so good.

Colleen · 11 June 2023

★★★★★ 5/5

Trustpilot

Visited the Victoria Heights…

Visited the Victoria Heights development met with Jaquie and Sheridan they where fabulous extremely knowledgeable. The builds are gorgeous I would highly recommend cannot wait for my plot to be released. Thank you for a memorable experience.

Jackie · 7 October 2022