Trusted Agent profile · Selby

Harron Homes Selby reviews

4.0

★★★★★ Great

1,371 reviews across 2 platforms

Flaxley Road, Selby, YO8 4DB

Harron Homes's office in Selby, at Flaxley Road, is rated 4.0 out of 5 across 1,371 reviews on two platforms, including 22 Google reviews rated 3.3.

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3.3 / 5

22

Reviews on Google

This office

Trustpilot logo

1,349

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Selby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Harron Homes event at The Hawthorne’s, Carlton.

I was delighted to be asked to attend the fabulous Harron Homes event at The Hawthornes, Carlton. Really enjoyed talking to everyone who attended, about the latest Interior Design Trends. We also put together some beautiful concept boards which went down really well. Excellent well planned and executed event by the lovely Harron Homes Team at this stunning site. Look forward to the next one.

Karen · 27 September 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us. Our teams are always working hard to deliver the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Having recently looked for a new home…

Having recently looked for a new home we looked at some Harron Homes developments and were very impressed by both their staff and their houses.The houses were excellent - far better in terms of layout and content than anything else in the area.The staff were helpful and knowledgeable.We felt very comfortable and are now looking to reserve as soon as we can sort out our current house.

Gary · 3 July 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Badly let down

We feel so let down. For the last two years we have been dealing with that inept customer care team, telling us (even promising) that our issues will get sorted just to be continually let down. We are now at a stage were we need to move out of the area and can't, as the house is not even finished. They should be banned from selling houses. Harron should hang their head in shame. As a House builder I would not even slightly recommend them.

Joey · 16 August 2019

Agent replied · 23 August 2024

Hi Joey, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously.

5/5

Trustpilot

Haven't bought an Harron home yet as I…

Haven't bought an Harron home yet as I am awaiting some deposit money and finances allowing but I am considering doing so simply by the customer service each time I go to the Silsden site.The sales guy is always polite and not at all pushy with us, nothing is too much trouble and we have been three times so far! The houses we have been shown around (unsold homes) have always been of a good standardWill deffinatley be reserving our dream home soon at Silsden

Adam · 30 July 2019

Agent replied · 23 August 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the relevant person/people. Thank you again!

1/5

Trustpilot

100% regret buying a Harron Home

We have been in our "meticulously built luxury home" for just over 2 years now and have regretted every single moment of it. We feel like we have been conned by the house builders, they have lied to us right from the start. Promising that they will repair or the snags, even the site manager mislead us saying everything would be completed by the time we moved in. Yet absolutely none of the snags had been touched. Every time we clean the house it feels like we are trying to polish a tu*d. They are not to be trusted AT ALL. NOT RECOMMENDED EVEN SLIGHTLY. Also, I am not sure which part of our house is either luxury or meticulously built. I am pretty sure Harron would not be able to tell me either. CON ARTISTS.

Baldy · 27 July 2019

Agent replied · 23 August 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Our Beautiful Harron Home

Been in our home a month now and to be honest it’s the best decision we ever made ! We love our home it’s just what we wanted great size plot, beautiful location with access to Brierly Heath’s walks with links to the 5 pit trail.Julie and the sales team were so helpful from start to finish giving us everything from helpful advice to guidance and support we couldn’t of asked for more. Great experience!!

K · 27 February 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Harron Homes Dewsbury

We moved in to our house around 6 weeks ago & have been very happy with the service we received from Harron Homes. The customer service we received at the beginning of the process was excellent, with quick responses if we ever had any issues. We had our house demo a week before moving in where we pointed out any problems we had & these were sorted before we moved in. Since moving in we have found a few more issues, nothing major, but these have since been rectified within three weeks. Overall, we are very happy with our home & the service provided from Harron Homes (Dewsbury site), with special thanks to Jo & Matt.

Lauren · 12 July 2019

Agent replied · 23 August 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand newHarron Home. Our teams are always working hard to deliver our customers with the best possibleexperience. We will pass your feedback onto the relevant person/people. Thank you again!

1/5

Trustpilot

Crofton Site

We purchased a home from the Crofton site in December 2017. Since then we have had non stop issues in getting our defects remedied. We have lost count of how many emails and telephone calls we have made to Harron Homes. Even the defects taken on the pink moving in sheet have not yet been completed. Dealing with them is just really time consuming and frustrating. We still have over 50 faults left. We truly believe that Harron feel that they have paid for the work doing once, when the property was built, so why should they pay again. The attention to detail is non existent. They must just hire the cheapest contractors regardless of competence. To make things worse the site managers just don't care. Almost every house on the estate has had issues dealing with them. We are coming to the stage were we will need to take Harron to court to get some kind of redress. Reading the reviews I am not at all surprised that the vast Majority are so negative, they really are that bad. Save yourself years of hassle and spend your money with a house builder with better reviews (believe me they do exist) and one that won't leave you high and dry with defects.

Gillian · 7 July 2019

Agent replied · 23 August 2024

Hi Gillian, thank you for your review. It is our understanding that you are now in contact with the relevant customer care department to find a suitable resolution. Many thanksHarron Homes

1/5

Trustpilot

I am really struggling to write…

I am really struggling to write anything positive about this company. The whole house purchase experience from Harron Homes has been a disaster. We now have over 200 defects despite having lived at the property for over two years. The customer service department is completely ineffective. We have been mislead on multiple occasions into thinking that our proper issues would be rectified, for it too never materialise. They simply don't care. The workmanship is amateurish at best, shoddy attention to detail. I can, hand on heart say that this has been the most stressful period of our lives, and it's all been caused by Harron thinking that sub standard housing is acceptable. For instance loose mortar. Everytime in rains more mortar is washed out between the brickwork. No insulation above an internal garage, the list goes on and on.If you value your health and sanity do not buy a Harron Home, you will regret it.

Barry · 5 July 2019

Agent replied · 23 August 2024

Hi Bary, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes

5/5

Trustpilot

Reservation went well and Louise…

Reservation went well and Louise explained everything well and provided lots of information. She followed up and answered all of our questions

Romalie · 23 January 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again

1/5

Trustpilot

Me and my girlfriend have had nothing…

Me and my girlfriend have had nothing but heartache. The house is so poorly built and covered head to toe in problems. Worst experience ever. Customer care is non existent. 4 months down the line we're still encountering major issues and only a handful have been resolved. Currently living to this day in a damp riddled, leaking house which makes coming home every night unpleasant. They don't take care in there customers all they want is to take your money and completely forget about you. 6 sales women in the office and 3 site managers in six months what does that tell you? We've had them take our keys to do work for the keys never to be seen again would that make you feel safe leaving for work every morning? As it stands at the moment me and my gf are sealing legal advice and we can honestly say we wish we never bought it! So, if you're reading this DO NOT BUY A HORROR HOME. Especially from bishops glade, ripon. Ta.

Luke · 27 June 2019

Agent replied · 23 August 2024

Hi Luke, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes

5/5

Trustpilot

Penny Rand the sales Executive at…

Penny Rand the sales Executive at Wynthorpechase at Harrohomes was really helpful, and carefully explained each stage when we were reserving our property.

Mr · 20 November 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Smooth sailing so far!

Jacquie at Oaklands Heath has been great during our house-buying journey so far. Really responsive, knows her stuff and making the process really easy. Can’t wait to move in.

Jaimie · 2 August 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Update on our no show

Update on our no show from Window contractors who didn't show up, I rang them asking why to be told that Joanne Jones informed them that all work was now complete????? Absolute incompetence and I will keep on putting reviews on untill everything is sorted to our satisfaction.

Steven · 22 January 2024

Agent replied · 15 June 2024

Hi Steven and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please contact yorkshirecustomerservices@harronhomes.co.uk and they will look into any outstanding issues. Regards, Harron Homes.

5/5

Trustpilot

Jeanett at the Rossington site in…

Jeanett at the Rossington site in Doncaster deserves a five star review. Her knowledge and expertise is fantastic, came away with all our questions answered clearly & with genuine care.xxx Thankyou so much.xx

Lotty · 20 October 2024

Agent replied · 22 October 2024

Hi Lotty and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Oaklands heath

Oaklands heathExtremely friendly and professional service, Jackie has been really helpful throughout the process. Any queries have been dealt with promptly.

Saba · 24 February 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Royal wells Park

Royal wells ParkI’ve recently moved into plot 91 and after reading a forum about this site I was most concerned that I would be waiting months for any snagging or queries that I had. I have to say that Matt the recent new Foreman couldn’t be any more helpful and accommodating, he’s gone out of his way to make sure my move went smoothly and I was happy with everything, it’s just a pity he wasn’t here longer.

Julie · 29 January 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Victoria Heights

Jacquie and Gary at Victoria Heights have taken a lot of the stress out of moving home, and gone above and beyond in ensuring our requirements and expectations are met.

Ken · 21 November 2024

Agent replied · 23 November 2024

Hi Ken and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thank you Harron homes for building me…

Thank you Harron homes for building me a beautiful home great experience for start to finish sales have been fantastic and so helpful and the site team are just as brilliant and always there to help if any problems should arise.Shipley lakeside is fantastic family location to live and a must place to check out if think of buying a new quality home .

Michael · 10 September 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Laughton Gate

We just wanted to share our great experience so far that we have had from the sales team at Laughton Gate, Joanne and Julie have been amazing by helping us reserve our dream home. We couldn’t be happier, and can’t wait to move in to our new home. The ladies are a credit to Harron Homes. Thank you!

Owen · 8 April 2023

Agent replied · 15 June 2024

Hi Owen and thank you for taking the time to leave a review. It’s great to hear about your experience at Laughton Gate. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We have just bought a house at fixby…

We have just bought a house at fixby and Jane has been absolutely amazing and extremely helpful with everything. Thank you so much.

Aman · 3 September 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great community support with playgroup’s Easter Egg Hunt

The team at The Hawthornes supported the local playgroup’s annual Easter Egg hunt. They put together Easter activity packs and Easter Eggs which went down a treat with the children. Caroline and Jeanette organised this and made sure that everything was in place for the day. Here’s to working together as a team again in the future! #communitysupport

Carlton · 2 April 2023

Agent replied · 15 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes! Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great

We were greeted by Jeanet on Rossington site who was able to spend time with us showing us around and explaining features of the house. She answered all of our questions and was able to signpost us to get more advice.

Sonia · 14 May 2024

Agent replied · 15 June 2024

Hi Sonia and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Jan Clarke at High Gables Pocklington…

Jan Clarke at High Gables Pocklington was extremely considerate and professional when dealing with my wife and I. She was really helpful with answering any questions.

Neil · 8 December 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

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