Trusted Agent profile · Sedgefield
★★★★★
1,805 reviews across 2 platforms
3 High Street, Sedgefield, TS21 2AU
Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,805 reviews on two platforms, including 24 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
5/5
TrustpilotVery Professional agents
Very Professional agents. I have had the pleasure of working with Robinsons (as a buyer) on more than one occasion and they have always been effective and efficient. If I ever wish to sell a property in Durham City area, I will certainly use Robinsons.
Hi ROBINThank you so much for your positive comments ref our Durham Office. The team will delighted.Thanks again.Regards.Simon WrightDirector.
5/5
TrustpilotWe decided to use robinsons as they…
We decided to use robinsons as they appear to be very knowledgeable about the local area, from day 1 when we enquired to now we have had 1st class service from everyone involved, and I would not hesitate in recommending them
Hi Dave SThank you so much for your review and 5 stars. It is much aprreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinson’s were selling the house we…
Robinson’s were selling the house we brought and their service was excellent. Weekly calls to update and check everything was going well. Becky looked after us and was exceptionally polite and helpful. We won’t be moving again but if we did I would use them.
Hi Nina.This is a lovely review. Thank you so much. I will personally thank Becky and the team at Middlesbrough for their hard work.Regards.Simon WrightDirector.
5/5
TrustpilotRobinsons estate agents at Sedgefield…
Robinsons estate agents at Sedgefield are simply the best. Ryan Sharon Jade very professional, & friendly felt like I had known them for years. Would recomend them every time. Thankyou for all your support & help. Xx
Hi AnneThank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector.
5/5
TrustpilotBrilliant Service from Start to Finish
The team at the Sedgefield branch (Ryan,Danni&Sharon) were always extremely helpful and really on the ball when we used them for our house sale. Wouldn't hesitate to recommend! Thank you
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotChester Le Street Branch
Amazing Service From Karen, Chelsea & Michelle. All staff are so professional and helpful, Nothing is to much trouble. I will definitely use them again. Thank you for all of your help.
Fantastic review of our Chester Le Street office Mr Nelson, thank you very much. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent
I am not normally a fan of estate agents ...but cannot recommend Robinsons more! They have been excellent from start to finish.They have kept me updated on every step of our sale . The staff are friendly, helpful and highly professional.Their service is first class !
Hi SusanWhat a great review!!Thank you so much for your positive comments in relation to our Stockton Office. The team there will be thrilled.I will pass on your good wishes to them.Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service-.our property sold…
Excellent service-.our property sold within 24 hours of Robinsons being appointed. Richard and Elaine provided all the professional and personal attention we could expect and more.-they also achieved the full asking price. Absolutely exceptional, from initial contact to sale completion. .
Hi Mr and Mrs Wagner,Thank you so much for your review and 5 stars. Richard and Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Thanks for posting your review.Regards.Simon wright.Director.
5/5
TrustpilotExcellent service
I’ve used Robinsons for buying and my rentals ( property management ) Becky, as always, was absolutely on the ball . Professional, efficient and kept my updates weekly . I would highly recommend this friendly, helpful and customer focussed team .
Hi DebraThank you so much for your review and 5 stars. The team at Marton including Becky will be over the moon. i will pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotI have always used Robinsons in the…
I have always used Robinsons in the past because they were very good. They have been even more so this year. Working through a Pandemic, whilst still giving excellent service and regular updates with the sale of my property 10/10 .......
Hi DianneThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon WrightDirector.
2/5
TrustpilotYour valuation of the property we…
Your valuation of the property we bought was greatly inflated, even in a booming market your estimation was 50k over the value given by the bank and estimators and resulted in unnecessary stress for both buyers and sellers.
Hi PhilThank you for your review. I am sorry you feel the valuation was over the market price. In a fast and rising market it is sometimes very difficult to get the price right on all occasions. We would never intentionally overvalue any property. Thank you again for your comments.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons have acting as my estate agent
Robinsons have acting as my managing agent for my properties and then managed their sale. Both the rental management and sale were first class. I’d thoroughly recommend them.
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotGood service and communication throughout
Really happy with the service provided by Robinsons to sell my property. Really good communication throughout.
That's awesome to hear! Communication is key, especially when it comes to something as significant as selling a property. Thank you for taking the time to review us. Senior ManagerKeith Mason
5/5
TrustpilotI can well recommend Robinsons Estate…
I can well recommend Robinsons Estate Agent Durham City. They sold my property quickly the staff were professional, courteous and communication was first class. Thanks again and especially to Mr Keith Mason Senior Branch manager 😊
Thank you for your review, Keith will be over the moon with your kind words
5/5
TrustpilotGreat service
Great service, the house was sold for a family member, from Keith valuing the property to completion ( lots of contact with Stacy). Would definitely recommend.
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotAbsolutely first class throughout from…
Absolutely first class throughout from initial valuation to completion .We were updated regularly and they always returned calls promptly .Particular praise for Stacey who went above and beyond to enable our sale to go through in a timely fashion.No hesitation in recommending this agent.
Hi Paul,This is a great review!!!Thank you so much for your very positive comments ref our Durham Office. The team including Stacey will be over the moon with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotWas very pleased overall
Robinsons were very good from start to finish and was always kept in the loop about what was going on. House sale took a little longer than normal due to COVID but went through smoothly never the less.
Hi Mrs Smart, Thank you for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
5/5
TrustpilotExcellent service
Excellent service, Robinsons at Crook office were outstanding. Kept me up to date with the progress all the time, went very smoothly. Nothing was a problem to them. 5 Star service.
Thank you for the lovely review of our Crook office. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotRobinsons dealt with a house purchase
Robinsons dealt with a house purchase for me. They were very reliable. Always got back to me with questions and on the completion date they rang me and made my experience so enjoyable. Would recommend to anyone. Thank you
Hi Tracy,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotStaff thanks.
Right from the start of the process all the staff where very helpful, communication and information was made available and was only a phone away. To all the staff who worked at Robinsons i just want to say Thank You.
Hi DavidThank you very much indeed for your positive review and 5 stars ref our Darlington Office. All the team will be delighted.Regards.Simon Wright.Director.
4/5
TrustpilotGreat service
I would give a 4 star review as they have been brilliant but the only issue I have is if they would get a out of hours number due to myself working shifts and having to wait til the following day for updates.
Hi JonathanThank you for your review and 4 stars. It is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotExcellent service
Excellent service, Claire that sold my house was amazing, and all the staff at Stockton branch are lovely helpful, thank you for selling my house so quick, so we could move back home to Wales. Gold star rating from myself and my husband
H HelenThank you very much indeed for your review and 5 stars. Claire and all the team at Stockton will be delighted. I will personally pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotThank you to the whole team at…
Thank you to the whole team at Robinsons Sedgefield for your excellent customer service and professionalism. From beginning to end the whole process of selling with you was stress free thanks to your enthusiastic, efficient and personal approach.
Hi Judith.Thank you so much for your review and 5 stars ref our Sedgefield Office.All the team will be delighted with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotService was above and beyond exectations
Service was above and beyond what I had expected. All the staff at the Marton office were helpful and friendly. Any queries we had were responded to promptly and professionally. I would strongly recommend, particularly as their fees are very reasonable compared to local competitors.
Hi Mrs YoungerThank you very much for your kind words and comments with ref to our Marton office. The team will be thrilled with your review and 5 stars.Thank you for taking the trouble to reply.RegardsSimon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sedgefield.
