Hunters reviews

★★★★★ 5/5

Google

Bought a house advertised through Hunters in November. The whole team dealing with our purchase were exceptional. Charlotte, Keeley ,Will and Kevin were the team members who showed us the property on 3 different occasions. They were all extremely helpful and very respectful. Communication was brilliant, Charlotte and Keeley informed me regularly about developments. They also answered all my queries. I would highly recommend these estate agents. Especially the team that dealt with us. 5 * team. Brilliant customer service. Thank you.

Saida · 16 January 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I have to really thank Charlotte & Keely at Hunters for their help, advice & patience throughout the sale of our late father’s home. I would very highly recommend Hunter’s as an estate agency. Very professional and friendly & supportive

Fay · 16 February 2026

★★★★★ 5/5

Google

An amazing experience. Nothing was too much trouble. Would highly recommend. Special mention to Will from the Scunthorpe branch, who was calm, reassuring and incredibly pro active. Thank you!

Charlotte · 26 March 2026

★★★★★ 5/5

Google

A huge thanks to all staff involved in the purchase of my property.Nothing was to much trouble everything dealt with promptly and in a very friendly and professional manner throughout.I would definitely recommend you to anyone I talk too.thank you again team Special mention to Charlotte,Will and Kevin for making it all happen.

Yvonne · 2 April 2026

★★★★★ 5/5

Google

We're so grateful to Keighley and all at Hunters Scunthorpe branch for all thier help and support selling the house at Old Brumby. They went above and beyond in helping us when difficulties arose that we were not able to deal with ourselves due to us not living in the area.They were so kind and understanding which really made a big difference to us. They represented our interests and made sure the sale went really smoothly, we can't thank them enough. I recommend thier services to anyone considering selling or buying a property in the area. Thank you again!

Debbie · 22 December 2025

★★★★★ 5/5

Google

When getting valuations for our house, we were really bowled over by how knowledgeable Keeley was and how positive she was. We felt comfortable putting out house on the market with Hunters - Kevin and Keeley hosted viewings between them and you couldn't ask for better people to do the job! They really sell your home and your local area to people with enthusiasm, such nice people too! Also a big shout out to Charlotte and Verity in the office who work really hard to keep lives if communication between everyone and will very kindy help with pushing things along and finding out things for you if solicitors are being a bit quiet or vague. Thanks to Hunters we moved into our new home on Monday and I'm grateful to them for that as I love my new home to bits already 😊 thank you for helping us to get here.

Jules · 11 March 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

I would definitely recommend Hunters, the staff kept me informed of the process and contacted me with the updates. Thanks Will and Charlotte.

Debbie · 16 February 2026

★★★★★ 5/5

Google

We completed on the sale of our flat today and the experience we have had from Hunters has been first class from the very start. They sold our flat within the first week of it being listed and got us more than we expected I cannot recommend this company enough for anyone looking to either buy or sell. Thanks again to Andy, Charlotte and William.

Chris · 2 April 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

Having had issues with the council, Andy from hunters was extremely helpful and went over and above to help. Not just dealing with the council, but putting me in touch with trade people to get jobs done quick and efficiently. If you ever need to rent a property out I would highly recommend them. Ant

Anthony · 19 March 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

Keely was very professional when showing us around the property. She was very thorough and knew the answers to any questions we asked on the tour around. She was very keen to sell the property, and gave us very useful hints and suggestions at what alterations could potentially be made in the future. As first time buyers, she made us feel at ease to find the right property for ourselves and consider all options available

Nick · 12 June 2023

★★★★★ 5/5

Google

A brilliant estate agent who kept me informed all through the process of selling my property. Many thanks to Charlotte who delt with my sale..

Ronald · 4 September 2025

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024