Trusted Agent profile · Scunthorpe

Hunters Scunthorpe reviews

2.9

★★★★★

822 reviews across 3 platforms

241-243 Ashby High Street, Scunthorpe, DN16 2SQ, DN16 2SQ

Hunters's office in Scunthorpe, at 241-243 Ashby High Street, is rated 2.9 out of 5 across 822 reviews on three platforms, including 196 Google reviews rated 4.8.

Google logo

4.8 / 5

196

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.

1/5

Trustpilot

Hot air and horse

My original contract was with Thurman & Rye and was acquisitioned by Hunters part way through, but the staff remained the same. They had two flats to sell, so I offered them 3% if they sold both flats within the standard contract period as an incentive to market the properties. They didn’t market or sell a single flat. They just sat there and hoped for RightMove to create the footfall.Worse still was the brochuring of the properties, they couldn’t spell, got the wrong specs and they couldn’t draw the floor plans properly. Loads of promises and assurances from the start etc, but proved to be a load of hot air and horse.

Lam · 1 November 2018

1/5

Trustpilot

DO NOT USE THIS ESTATE AGENT

DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.

Mark · 18 October 2018

1/5

Trustpilot

I can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...

I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.

Ian · 2 October 2018

5/5

Trustpilot

Hunters Barkingside

Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*

Dale · 1 October 2019

1/5

Trustpilot

We had so many issues

We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.

Molly · 23 April 2021

5/5

Facebook

Jason, Andy, Sharon, Devan and anyone I have left out, I am continuing to be awed by your continuing professionalism over the sale of our bungalow. We moved to you from another agent and within the first week we had brilliant progress. Problems have been ironed out, and the team have gone way beyond all expectations in order to achieve a positive outcome. I am sure that by February everything will have been achieved and I will post again! In the meantime a big thank you!

Heather · 9 December 2017

5/5

Google

1st class service from Sharon and Kevin and all the staff who we dealt with, from day one.when they sold my late mum and dads home.would recommend them.thank you from all the sutcliffe family.PositiveResponsiveness, Quality, Professionalism, Value

Derek · 24 October 2021

Agent replied · 23 October 2024

Thank you so much Mr Sutcliffe, for your lovely review!

5/5

Trustpilot

KIRSTIE KAY

This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.

Eli · 23 June 2024

5/5

Trustpilot

Great service

Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍

Jayne · 21 November 2023

5/5

Google

They kept me aware of how the process went, and helped to keep the chain going.

John · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review.

5/5

Google

Really professional, helped me all along the way of purchasing, good communication, very friendly and happy to recommend local trades. Good job Kevin and Declan 👍PositiveResponsiveness, Quality, Professionalism

George · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your review George, really appreciate it!

1/5

Trustpilot

I made enquiries about a house for sale…

I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .

David · 18 August 2020

5/5

Google

I went with Hunters based on a previous customer's recommendation. I have used other estate agents in town and have not had the best experiences. Hunters isn’t the cheapest agent but is definitely the best value for money. The whole experience has restored my faith, they sold my property quickly and for the right money. I wouldn’t fail to recommend them and will use them for sales / property lettings again in the future. Well done guys.

Michaela-Jayne · 25 October 2018

5/5

Google

I purchased a property that Hunter's were marketing, from the first viewing to submitting an offer and all the way to completion I was kept informed of progress and my questions were answered swiftly.PositiveResponsiveness, Professionalism

Gavin · 24 October 2021

Agent replied · 23 October 2024

Thank you so much for your review Gavin, we wish you every happiness in your new home.

1/5

Trustpilot

People be alert avoid at all cost like…

People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.

Uzma · 9 October 2020

1/5

Trustpilot

Data Breach !

I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !

Kashif · 8 April 2021

5/5

Google

Friendly, helpful and professional agents at the Scunthorpe branch, made the sale process smooth and simple handling all comms and visits with the buyers, would recommend and use again!

Paul · 24 August 2024

5/5

Google

Very happy with the service provided from hunters from start to finish.

Simon · 24 October 2023

Agent replied · 23 October 2024

Thank you!

5/5

Google

Kevin in particular is fantastic, he showed us round multiple properties before we found the one we wanted to offer on. Fantastic estate agentsPositiveProfessionalism

Ellie · 24 October 2022

Agent replied · 23 October 2024

Thank you so much for your lovely review Ellie!

5/5

Trustpilot

Laura from hunters buntingford has been…

Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!

Andy · 29 July 2023

5/5

Trustpilot

Would highly recommend Hunters Heswall

Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.

Caroline · 18 June 2021

1/5

Trustpilot

Agent hung up on me when i called to…

Agent hung up on me when i called to enquire about a property

BillieJoJanes · 13 March 2025

5/5

Trustpilot

Great service,reasonable fee and more…

Great service,reasonable fee and more importantly regular communication and updates. Would wholly recommend 5✨️ service

Arron · 7 February 2025

5/5

Google

So helpful and couldn’t do anything more for me

Ryan · 24 October 2023

Agent replied · 23 October 2024

Thank you Ryan for your kind review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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